3-Star HotelLocated in Trehafod, this hotel offers a unique experience with its historical setting. It provides comfortable accommodations and reliable service, making it a good choice for those interested in the local heritage.
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Summary of reviews related to the '3 Star' categoryHeritage Park Pontypridd offers a generally decent experience amidst some mixed reviews. The hotel presents itself as great value for money with very friendly staff and a convenient location, although some visitors noted initial difficulty finding it. Guests frequently described the hotel as clean with a general cleanliness and service level typical of a three-star establishment.
The overall ambiance of Heritage Park Pontypridd is highlighted as nice with mentions of a great building and site. Positive affirmations such as "highly recommend" and "hotel is great" appear frequently, indicating that many guests enjoyed their stay. The venue is also considered very good for events such as weddings.
However, there are areas requiring attention. Facilities and decor were described as tired with occasional issues such as a slight damp smell and water drainage problems. Some feedback pointed to the hotel attempting to present itself as more luxurious than it is, leading to some disappointment.
Moreover, some guests found the prices for food and drinks to be excessively high and there were complaints about additional charges, such as for coffee. Overall, despite these drawbacks, the hotel was appreciated for being good value and maintaining a friendly environment.
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