Chelsea Motor Inn

Coffs Harbour -30.29432400, 153.11552700 , 106 Grafton Street (Show on Map)
6.5
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsChelsea Motor Inn in Coffs Harbour has received generally positive feedback, particularly for its strategic, central location. Guests appreciate its proximity to a variety of amenities, including restaurants, clubs and shops, as well as the beach and city center, making it ideal for both short stopovers and extended stays. The location, combined with budget-friendly prices, quiet environment and ample parking, attracts many travelers, especially those journeying between Sydney and Brisbane. The friendly and accommodating staff further enhance the appeal, creating a welcoming atmosphere for visitors.

Rooms at Chelsea Motor Inn are spacious and comfortable with clean linens, functional amenities like full fridges and freezers and easy check-in procedures. Guests frequently comment on the comfort of the beds and the general warmth of the rooms during winter. However, there are significant concerns about the dated decor, cleanliness issues including mold and visible dirt and maintenance problems such as broken equipment and unpleasant odors. Despite these drawbacks, the affordability and room comfort often meet the expectations of many guests.

Cleanliness feedback is mixed with numerous positive notes on clean and tidy rooms. However, inconsistencies in housekeeping quality and property maintenance are common points of critique. The bathrooms, in particular, require attention to mold and clogged drains and the overall property could benefit from regular maintenance and updates.

The staff earn praise for their friendliness, attentiveness and willingness to help, contributing significantly to the inn's positive atmosphere. Some inconsistencies in service quality are noted with occasional reports of indifference or unavailability, yet the general sentiment is positive.

Wi-Fi service presents issues with frequent complaints about connectivity, slow speeds and reliability. While some guests have had positive experiences, others find the service lacking, often only accessible in limited areas.

Parking is generally found to be convenient and ample with free parking available for guests. However, minor issues include narrow parking spaces and occasional scarcity, necessitating the use of nearby caravan park spaces.

In conclusion, Chelsea Motor Inn, while presenting a few challenges particularly related to maintenance and cleanliness, remains a popular choice for its excellent location, comfort and value for money. The friendly staff and convenient amenities enhance the overall guest experience, making it a viable option for budget-conscious travelers.
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Motel with Parking
This motor inn offers guest parking. Its central location and parking make it a convenient base for exploring the city.

Accessible Motel
Listed as a motel in Coffs Harbour with disabled facilities.

4-Star Motel

Room Types
Queen Deluxe This room has no capacity for extra guests.

King Room with Spa Bath This room features a spa bath and a flat screen TV. This room has no capacity for extra guests. Please note this room is located upstairs.

Superior 2-Bedroom Family Room Please note that the rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).

Deluxe Twin Room Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Twin Room - Disability Access Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Queen Room - Upstairs This double room comes with 1 large double bed. This room type is on the second floor.

Family Bungalow This air-conditioned family room features a private bathroom, a tea and coffee maker, a wardrobe as well as a balcony. The unit offers 5 beds.

Family Ground Floor - Pet Friendly The family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower. In the kitchenette, guests will find a refrigerator, a dishwasher, kitchenware and a toaster. The family room provides a wardrobe, a tiled floor, heating, as well as a flat-screen TV. The unit has 4 beds.

Twin Corporate with Two Queen Beds This air-conditioned twin room features a private bathroom, a tea and coffee maker, a wardrobe as well as a balcony. The unit offers 2 beds.

Executive Queen Deluxe The double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. The double room is equipped with a flat-screen TV, a wardrobe, a tiled floor, as well as heating. The unit offers 1 bed.

Queen Deluxe - Pet Friendly The double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Featuring a patio, this double room also offers a dining area, a wardrobe and a TV. The unit offers 1 bed.

Two Bedroom Triple Share This air-conditioned triple room features a private bathroom, a tea and coffee maker, a wardrobe as well as a balcony. The unit offers 3 beds.

Superior Family Room This air-conditioned family room has a private bathroom, a tea and coffee maker, a wardrobe as well as a balcony. The unit has 4 beds.

Queen Room with Balcony This air-conditioned double room has a private bathroom, a tea and coffee maker, a wardrobe as well as a balcony. The unit has 1 bed.

Guest Reviews
6.5
Rated
Location
Chelsea Motor Inn boasts an undeniably convenient and central location in Coffs Harbour, making it a top choice for travelers seeking easy access to various amenities. Situated on the main road, it is within walking distance to a plethora of restaurants, clubs, pubs and shops, including the CEX Club and a Chinese restaurant right next door. Guests appreciate its proximity to the beach, the city center and essential services, facilitating both short stopovers and longer stays.

The inn offers budget-friendly accommodation, perfect for travelers transiting between Sydney and Brisbane. While some visitors mention minor drawbacks, the general consensus emphasizes its excellent location, quiet environment and ample parking. Given its central positioning, guests find it easy to explore the town and enjoy local dining and entertainment options without the need for extensive travel.

Overall, the strategic placement of Chelsea Motor Inn acts as a significant advantage for guests, combined with good value for money and friendly, helpful staff.

Rooms
The guest reviews for Chelsea Motor Inn highlight a mix of positive and negative experiences centered on the hotel rooms. Several guests appreciated the spaciousness, cleanliness and comfort of the rooms. Highlights include clean and well-maintained bathrooms, comfortable beds and easy check-in procedures. Many found the rooms to be a good size and appreciated the presence of functional amenities like a full fridge and freezer.

However, numerous guests pointed out significant issues suggesting the facility is quite dated and in need of various upgrades and maintenance. Common complaints include dirty skirting boards, poorly functioning or broken equipment like TVs and bedside lamps, limited kitchen supplies and outdated decor. Cleanliness was another concern with reports of found trash, visible dust, black mold and infestations of cockroaches, ants and spiders. Other notable issues included unpleasant odors, particularly of cigarette smoke and maintenance issues like jammed sliding doors and stained basins.

Although some reviews mention minimal road noise and the rooms being warm in winter, issues like non-working air conditioning, lack of hot water and general neglect of maintenance and cleanliness detracted from the overall experience. Despite the affordability and comfortable aspects of the rooms, the need for significant renovations and better upkeep is evident.

Beds
While staying at Chelsea Motor Inn, guests shared a range of opinions about the beds, predominantly highlighting their comfort. Many guests described the beds as comfortable with some noting that the bedding was clean and in good condition. Such reviews often use phrases like "beds were comfortable," "comfortable bed," and "beds were comfy."

However, it's worth noting a few negative comments as well. Several reviews mentioned that the beds were either too soft or too hard with terms like "bed was too soft," "bed and pillows too hard," and "mattress like sleeping on concrete." Some guests also found the beds to be old and lumpy with comments such as "bed very old and lumpy" and "mattress lumpy." Other concerns included sparse bedding and issues like stained sheets or bedbugs reported in one instance.

Despite these mixed impressions, the predominant sentiment leans towards relatively comfortable sleeping arrangements for many guests at Chelsea Motor Inn.

Cleanliness
Chelsea Motor Inn presents a mixed picture when it comes to cleanliness based on guest reviews. Rooms are frequently described as clean, tidy and comfortable. Many guests found their rooms neat with clean linen, towels and pleasant overall conditions, which offer significant value for money.

However, there are considerable concerns too. Common issues include mould, dirt on skirting boards, sticky floors and stained sinks. Particular attention is needed for the bathrooms, which often had dirty fixtures, mouldy showers and clogged drains. Housekeeping standards varied significantly with some guests commenting on dust, old food items on the premises and rooms not being serviced daily.

The general property condition has also been flagged as problematic with mentions of old paint peeling, dirty carpets and outdated facilities despite some renovations. These mixed reviews indicate a need for consistent maintenance and upgrades to meet guests' expectations for a clean and comfortable stay.

Staff
The staff at Chelsea Motor Inn have received a mix of reviews from guests with a strong emphasis on friendliness and helpfulness. Many guests have mentioned that the staff were very friendly, kind, attentive and went out of their way to help, creating a welcoming atmosphere. Managers were often highlighted as being particularly obliging and cheerful, assisting with various issues effectively.

However, some reviews pointed out shortcomings. There were instances where guests found staff to be uncooperative, indifferent or unavailable when needed. Some guests experienced poor service at reception and a lack of management responsiveness to feedback. These inconsistencies were balanced by positive remarks about quick and efficient service, as well as compassionate and pleasant interactions at the front desk.

Despite mixed feedback, the overall sentiment leans towards a positive experience with the staff, emphasizing their friendly nature and willingness to assist.

Wi-Fi
While 'Chelsea Motor Inn' offers various amenities, the Wi-Fi service has received mixed feedback from guests. There have been challenges with connectivity with some guests unable to access the free Wi-Fi or experiencing a weak and slow connection. Issues such as the absence of a Wi-Fi password and trouble connecting have been highlighted with some guests finding the internet unreliable or only accessible in limited areas like the carpark. Despite these issues, there are mentions of excellent Wi-Fi, though this seems to be less common. Overall, potential visitors may want to consider the inconsistencies with the hotel's Wi-Fi when planning their stay.

Parking
Chelsea Motor Inn generally offers convenient and ample parking options with a good-sized parking area inside the grounds and easy off-street parking available. Guests generally found the parking to be good and free, making it hassle-free upon arrival. However, there are occasional comments about the parking being a bit narrow and awkward and some guests had to use a nearby caravan park when spaces were full. The parking is located on the highway, providing instant access but also warranting some caution when walking in the car park area. Despite these minor inconveniences, most found the parking to be satisfactory for their needs.

3 Star
Chelsea Motor Inn is a 3-star hotel that offers value for money with its reasonable and affordable pricing. While some have found it overpriced at times, it generally serves as a good option for travelers seeking budget accommodations. The motel is basic but comfortable, making it a suitable stop for those needing a rest during a road trip. Most guests consider it a nice, clean place for a one-night stay, appreciating its convenience for short stopovers. The location provides a relatively peaceful environment with many not disturbed by traffic noise. Overall, guests have been happy with their experience, considering it good value given its condition as an older property.

Accessible
Chelsea Motor Inn offers a relatively accessible stay with several positive aspects highlighted by guests with disabilities. Its location is conveniently close to many attractions, making it easy to explore the area. Guests appreciated the spacious rooms and found them to be accommodating. Requests for ground floor rooms were honored, which improved accessibility for those who needed it. Access to rooms on the ground floor was smooth, though there were some difficulties mentioned about navigating stairs. Despite a few challenges with the motel's highway access, most found the overall setup conducive for a comfortable stay. Amenities like Netflix added to the comfort.


No, Chelsea Motor Inn doesn't have any pool.

No, a spa isn't available at Chelsea Motor Inn.

No, Chelsea Motor Inn doesn't allow dogs.

Yes, parking facilities are available at Chelsea Motor Inn.

No, Chelsea Motor Inn doesn't have a gym.

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