Sanctuary Resort Motor Inn

Coffs Harbour -30.31046300, 153.09752900 , 250 Pacific Highway, North Boambee Valley (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSanctuary Resort Motor Inn garners positive reviews for its prime location and accommodating atmosphere, making it an appealing stopover for travelers between Sydney and Brisbane. Despite its convenient position on the highway, the resort offers a tranquil environment with lush, tropical greenery, contributing to a serene setting appreciated by nature lovers. The proximity to essential amenities, Coffs Harbour’s town center and the airport add further convenience, making it suitable for both short-term and extended stays.

Guests have enjoyed the breakfast offerings, praising specific items like bacon, eggs and coffee, although some noted a need for more variety and consistency. Dinner at the on-site restaurant received high acclaim for food quality with dishes like lamb shank and chicken schnitzel standing out. Nonetheless, some reviewers mentioned the necessity to pre-book, limited menu options and occasional closures.

The rooms, described as clean, spacious and comfortable, offer a restful stay amidst beautiful, leafy surroundings. Despite the overall positivity, some noted the dated décor and the need for bathroom upgrades. Cleanliness is generally well-maintained, though certain areas such as carpets and tiles require attention.

The staff at Sanctuary Resort Motor Inn are frequently praised for their friendliness and accommodating nature with individuals like Maria at reception and Sean in the kitchen receiving special commendations. The exceptional hospitality contributes significantly to making guests feel welcome and at home.

While the free Wi-Fi is appreciated, connectivity issues and limited data allowances were points of frustration for some guests. The pool area is a standout feature, especially for families with its well-maintained facilities and inviting ambiance. The tennis courts, however, were noted as needing renovation.

Parking at the resort is generally convenient and ample, despite occasional disruptions due to renovations. The availability of secure and easy-to-find parking spaces close to rooms is a benefit for guests traveling with larger vehicles or requiring quick access.

Families find the resort particularly accommodating with spacious family rooms and a variety of child-friendly facilities such as the pool and tennis court. However, some guests pointed out that the property feels dated in certain areas. The beds received mixed feedback with many finding them comfortable, though some guests experienced issues with hardness or worn-out mattresses.

In summary, Sanctuary Resort Motor Inn provides a family-friendly, convenient and generally comfortable stay with highlights including a serene setting, excellent staff service and appealing amenities. Some areas like room updates, breakfast variety and consistent Wi-Fi performance require improvement to elevate the overall guest experience.
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Categories
Resort with Swimming Pool
Features an outdoor swimming pool with a waterslide and a kids' pool. This makes it a great option for families with children looking for some fun in the water.

  Outdoor Pool  


Resort with Parking
The motor inn provides on-site parking facilities. It is located a short drive from the main attractions, making it a convenient choice for travelers with vehicles.

Resort with Tennis Courts
This motor inn offers tennis facilities for guests.

4-Star Resort
Located in North Boambee Valley, this resort motor inn offers a tranquil setting and a range of amenities. It is a good option for both leisure and business travelers.

Resort with Outdoor Pool
This motor inn features a resort-style setup with an outdoor pool. It offers a relaxing environment and is conveniently located near local attractions.

Resort near Golf Courses

Resort Taking Steps Towards Sustainability

Family Friendly Resort

Business Resort

Room Types
Deluxe Queen Room Spacious room featuring flat-screen TV, air conditioning, satellite TV and free wireless broadband internet access. Please note that the rate is based on 2 guests. There is no capacity for additional guests.

Queen Room with Two Queen Beds Spacious room featuring flat-screen TV, air conditioning, satellite TV and free wireless broadband internet access. Please note that the rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Executive King Room Spacious room with an extra large double bed. Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Superior Family Room with Kitchen Features full kitchen facilities. Please note that the rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).

Superior King Room with Spa Bath Features a spa bath in the bathroom. Pets are not allowed in this room type.

Superior Queen Room Spacious room with a large double bed. Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Superior Family Room This room features an air conditioning. Pets are not allowed in this room type.

Self Contained Apartment with Separated Bedroom - 7 Pax This apartment's standout features are the pool with a view and sauna. This apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchen. The apartment also features a barbecue. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views. The unit has 5 beds. Pets are not allowed in this room type.

Self Contained Apartment with Separated bedroom - 5 Pax - Top View This apartment boasts a pool with a view and a sauna. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The apartment also provides guests with a barbecue. The apartment provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 5 beds. Pets are not allowed in this room type.

Self Contained- Family Room - 4 Pax - Ground floor This apartment boasts a pool with a view and a sauna. This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the fully equipped kitchen. The apartment also provides guests with a barbecue. The air-conditioned apartment provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views. The unit offers 3 beds. Pets are not allowed in this room type.

Family with Separate Bedroom with garden view The pool with a view and sauna are the standout features of this apartment. Featuring a private entrance, this air-conditioned apartment is comprised of 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with garden views, this apartment also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 3 beds. Pets are not allowed in this room type.

Guest Reviews
7.6
Good
Location
Sanctuary Resort Motor Inn benefits from a prime location that seems to work well for many travelers. Its position on the highway makes it easily accessible and convenient for those passing through or stopping overnight on a journey between Sydney and Brisbane. Despite its proximity to the highway, the resort manages to retain a quiet and serene environment, thanks in part to its beautiful, green and tropical setting.

The location provides easy access to a range of amenities, including shops, supermarkets, sports stadiums and a hospital, making it suitable not just for transient visitors but also for families and those requiring longer stays. The proximity to Coffs Harbour’s town center and the airport adds to its convenience, while the facility is set back from the road in a secluded, natural bush area that offers a calming and relaxing atmosphere.

Guests appreciate the easy-to-find location and the straightforward booking process. Despite the closeness to the main road, the resort is noted for being quiet and soundproof, ensuring a peaceful stay. The lovely gardens and vegetation further contribute to the resort's tranquil vibe, making it appealing to nature lovers.

In summary, Sanctuary Resort Motor Inn offers a well-positioned, family-friendly stop with plenty of conveniences, making it a favorite for those traveling through the region or looking for a quiet, relaxing stay.

Breakfast
Guests have shared mixed feedback about the breakfast at Sanctuary Resort Motor Inn. Positive remarks highlight that the breakfast is often considered good with some guests appreciating specific items like bacon, eggs and coffee. The morning buffet breakfast has been praised, particularly in conjunction with the resort's excellent swimming pool. Those who favor a lighter start to their day have enjoyed the continental breakfast offered at the restaurant, describing it as a good starter.

However, there are notable limitations. Some guests report a lack of variety and options with breakfast not always available, particularly on weekends or due to staffing issues. There have been instances when breakfast was advertised but ultimately not provided. The cost of breakfast has been a common concern with some finding it overpriced for the selection offered. Nonetheless, the availability of in-unit facilities to prepare breakfast has been a convenient alternative for guests. Overall, while there are some high points, consistency and variety seem to be areas in need of improvement.

Dinner
Diners at the Sanctuary Resort Motor Inn have largely positive remarks about their evening meal experiences, noting that the on-site restaurant offers a strong convenience factor. Guests frequently praised the food quality with meals often described as delicious, well-presented and occasionally earning high esteem for dishes like lamb shank and chicken schnitzel. Many highlighted that the chef deserves special recognition for the culinary standards maintained.

Despite the overall satisfaction, some reviews noted the need to pre-book dinner, find the menu somewhat limited or consider the meals pricey. There were also mentions of dining oddities, such as the requirement to pre-order meals and room delivery services that sometimes filled the gap when the restaurant was closed. Speaking of which, the restaurant's occasional closures, sometimes attributed to Covid-19, were a common point of disappointment for several guests.

Additionally, while the restaurant’s ambiance and surrounding gardens received positive feedback, some guests suggested certain improvements, such as dimmer dining area lights and better wine service. A few reviewers pointed out that the restaurant closes quite early, which could be limiting for late diners.

In summary, while dining at the on-site restaurant of Sanctuary Resort Motor Inn typically garners commendations for its excellent food and convenient service, consistency in operation hours and minor service enhancements could further elevate the dining experience.

Rooms
Nestled amidst a beautiful, leafy setting, the rooms at Sanctuary Resort Motor Inn are generally described as clean, spacious and comfortable, catering well to short stays or overnight stops. Guests frequently highlight the generous room sizes with many commenting on the unexpected spaciousness that easily accommodates groups or families. The beds are commonly noted as comfortable, contributing to a restful stay.

Despite their ample size and cleanliness, the rooms show signs of aging with many reviewers mentioning dated décor and tired facilities. The bathrooms, in particular, are often singled out as needing upgrades with some reports of outdated fixtures and occasional maintenance issues like leaky showers and slippery tiles.

The rooms provide basic amenities with some offering balconies that overlook the garden or woodland, adding to the serene ambience. However, a few essential items such as microwaves, cutlery and plates are missing, which some guests found inconvenient. Additionally, housekeeping quality appears inconsistent, affecting the overall cleanliness and upkeep for some visitors.

Despite these drawbacks, the tranquil surroundings and accommodating space generally ensure a comfortable and peaceful stay, making the Sanctuary Resort Motor Inn an adequate choice for travelers prioritizing space and cleanliness over modernity.

Beds
At Sanctuary Resort Motor Inn, guests have a mixed but generally favorable impression of the beds. Many guests found the beds comfortable with several specifically mentioning how the large bed sizes added to their comfort. Descriptions such as comfy bed, very comfortable bed and comfortable queen bed were frequent highlights. Some guests appreciated the clean and spacious rooms that complemented their comfortable stay.

However, it's important to note that a number of reviews pointed out that some beds were hard and uncomfortable with a few describing them as being too hard or even lumpy. There were mentions of old and worn-out mattresses and a few guests experienced issues with bed quality that impacted their sleep. Despite this, the overall clean and comfortable environment managed to leave a positive impression on many.

The amenities like clean rooms, effective room service and child-friendly features also contributed to the overall satisfaction of the stay.

Cleanliness
Sanctuary Resort Motor Inn showcases a mixed bag of experiences with a noticeable emphasis on cleanliness across guest reviews. Many visitors praised the accommodations, mentioning clean and tidy rooms and spotless towels and sheets. The spacious and well-appointed rooms, including comfortable beds and linens, received commendations for being very clean. Housekeeping was often consistent and several guests appreciated the daily room cleanings which contributed to the overall cleanliness and comfort of their stay.

However, while the rooms were frequently noted as clean, some reviews highlighted areas needing improvement. Issues were pointed out regarding the state of the bathrooms which included mould in grouts, long-standing dirt and an overall need for deep cleaning. Carpets and tiles were sometimes described as old and grimy and certain rooms had a musty smell or felt cold and uninviting. The cleanliness of amenities like older-style air conditioning units and a lack of proper functioning features like microwaves also detracted from the experience for some guests.

Public areas of the resort, such as the pool and surrounding spaces, were generally considered very clean and well-maintained, adding a pleasant aspect to the guest experience. In contrast, several reviews did indicate that parts of the facility needed renovation and updating to better match the cleanliness standards and comfort of other areas.

In conclusion, Sanctuary Resort Motor Inn maintains a reputation for clean and comfortable rooms, despite some areas needing attention and upgrades. The friendly staff and well-kept pool area contribute positively to the experience, making it suitable for those seeking basic, clean accommodations.

Staff
Sanctuary Resort Motor Inn is renowned for its exceptional staff and based on guest reviews, their friendly and accommodating nature consistently stands out. Maria at reception and Sean in the kitchen have been singled out for their delightful service. Guests frequently mention the pleasant greetings they receive upon arrival and the professional, accommodating demeanor of the staff throughout their stay.

The team, described as genuinely welcoming and family-oriented, goes above and beyond to meet guests' needs, even accommodating late check-ins and providing helpful upgrades. Receptionists are often highlighted for their courteous and helpful nature with Daniel at reception receiving special praise for his brilliant service.

While there are a few mentions of unfriendly staff, the overwhelming majority of reviews speak to the staff's friendliness and professionalism. The staff at Sanctuary Resort Motor Inn leave a lasting impression with their warm and welcoming attitude, making every guest feel at home.

Wi-Fi
Guests at Sanctuary Resort Motor Inn had mixed feelings about the hotel's Wi-Fi service. While some appreciated the good Wi-Fi access and found it sufficient for their needs, others struggled with connectivity issues. The free Wi-Fi was often noted as an asset, though the limited data allowance of 500MB and unreliable connections were points of frustration. Despite these challenges, certain reviewers found the service adequate for completing work tasks and praised the overall value and efficient design of the amenities. The availability of Wi-Fi was generally welcomed, but there is a clear need for improvement in ensuring stable and lasting connections.

Pool
At the Sanctuary Resort Motor Inn, the pool area is a highlight for many guests, particularly families with children who enjoyed the water slide and surrounding greenery. The pool is noted for being well-maintained, clean and inviting, fitting seamlessly into the lush, tree-filled environment. Multiple reviews highlighted the additional facilities such as a sauna and a spa adjacent to the pool, enhancing the recreational experience. The heated pool received numerous positive comments, appreciated by visitors regardless of the season. Despite one mention of the pool being smaller than expected and another guest finding it too cold to use, overall impressions were highly favorable. Guests found the pool area to be a pleasant, clean and refreshing retreat, adding a significant bonus to their stay at the resort.

Tennis
Sanctuary Resort Motor Inn offers extensive facilities including tennis courts, although they are highlighted as an area needing attention. While the courts are mentioned by many guests, the general consensus points to a need for renovation and repair. Despite this, the resort remains a popular choice for guests who appreciate its spaciousness and other amenities such as the pool and sauna. The overall experience seems to be positive, as visitors often express a willingness to return. Although improvements are necessary, particularly for the tennis courts, the resort continues to attract guests with its overall offerings.

Parking
Sanctuary Resort Motor Inn offers a variety of parking options that many guests have found convenient and ample. Visitors frequently praised the availability of plentiful parking spaces, making it easy to find a spot whether traveling alone or with larger vehicles like trucks and trailers. The resort provides options for parking close to rooms, facilitating ease of access and unloading – a highlight mentioned by numerous reviewers. Despite some disruptions due to renovations, most guests appreciated the ample off-road parking and the availability of secure spots.

However, there were instances where parking was described as difficult or scattered with a few mentions of crowded or smaller car parks. Some guests noted that parking could occasionally be an issue and it might take a bit of effort to find a suitable spot. Overall, the majority of feedback points to a generally positive experience with parking, characterized by easy access, plenty of spaces and accommodation for various types of vehicles.

Family
Sanctuary Resort Motor Inn offers a range of family-friendly accommodations with spacious and well-appointed family rooms being a particular highlight. Families with kids will appreciate the great atmosphere designed to cater to their needs. The large family rooms provide ample space for everyone, even for those with two small children.

A significant draw for families is the pool area, which kids thoroughly enjoyed. The resort also features facilities like a tennis court, making it a suitable choice for families seeking various activities to keep their children entertained.

Though some reviews mention that the property feels very dated in places, the overall experience seems positive for families seeking a comfortable and enjoyable stay.

Business
Sanctuary Resort Motor Inn offers practical facilities for business travelers, including a conference room, printing facilities and free Wi-Fi. While the business room served well, the business center was closed and some guests experienced issues with slower Wi-Fi. Easy arrangements for late-hour arrivals were appreciated. The venue could benefit from improvements in meeting customer needs from a business perspective.

Outdoor Pool
The outdoor pool at the Sanctuary Resort Motor Inn is a major highlight, frequently described as refreshing and lovely. Guests consistently mention the pool's cleanliness and appreciate that the facility includes a large, heated swimming area. Families particularly enjoy the pool with kids often loving the opportunity to swim. While there's an occasional remark about the pool needing some updates, the overall impression remains positive, emphasizing a pleasant and enjoyable pool experience.


Yes, Sanctuary Resort Motor Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Sanctuary Resort Motor Inn.

No, Sanctuary Resort Motor Inn doesn't allow dogs.

Yes, parking facilities are available at Sanctuary Resort Motor Inn.

No, Sanctuary Resort Motor Inn doesn't have a gym.

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