Accessible HotelThis inn provides a wheelchair accessible route from the parking area to the facility's entrance, registration desk, guest rooms, and exterior/interior amenities, adhering to ADA standards throughout. Wheelchair accessibility extends to guest rooms and bathrooms. The property also features a TDD Telephone, braille signs, and 32-inch wide openings to common areas. Staff are trained to offer assistance to ensure accessibility.
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Summary of reviews related to the 'Accessible' categoryHeritage Inn - Yosemite/Sonora offers a mix of accessible features, though some guests have noted certain challenges. The hotel provides ADA-compliant rooms, ensuring fully accessible accommodations and rooms are conveniently accessible to parking areas. The facility allows parking on each floor, which helps guests with large luggage or disabilities avoid stairs. Guests appreciated being accommodated with no-stair access rooms when requested. The establishment features ample parking, though occasional issues with availability were mentioned.
However, there are some drawbacks, particularly for wheelchair users. Navigating the property can be difficult due to the uneven terrain, small hills, sloping footpaths and the absence of an elevator. There were specific issues in the breakfast room regarding seating and accessibility and certain accommodations had problematic access, including a bathroom door that was particularly hard to open.
Though some common areas may need updates and repairs, the hotel is generally noted for its accessibility features. Improvements in terrain leveling and clear communication about the availability of accessible features could enhance the experience for guests with disabilities.
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