4-Star HotelSummary of reviews related to the '4 Star' categoryThe Termes Montbrio Hotel & Spa presents a mixed reception among guests, particularly regarding its four-star rating and facilities. While some reviewers highlight the quality-price ratio as satisfactory and praise the hotel's spa and thermal activities, labeling them deserving of a four-star rating, others express significant dissatisfaction. Frequent comments point to the hotel's outdated facilities and rooms that have seen better days, detracting from the four-star experience they expected.
Complaints also extend to the dining experience with criticism of small portions in the restaurant and a breakfast offering deemed inadequate for its 18€ cost. The overall service is described at times as lacking with guests pointing out issues such as poor maintenance and a lack of amenities expected in a four-star establishment, including minibar essentials.
Despite some appreciation for the stunning places within the hotel and the pleasant booking experience, many reviews suggest that the hotel's current state does not warrant its four-star classification, leading to a general consensus that the hotel is more aligned with a three-star standard.
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