5-Star HotelThis 5-star property blends history and modernity and is located in the historic center of Parma. It features a furnished garden and elegant accommodations with air conditioning. Guests can enjoy the large garden surrounding Palazzo Vighi.
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Summary of reviews related to the '5 Star' categoryThe Grand Hotel di Parma | UNA Esperienze presents itself with an impressive structure that is both beautiful and comfortable, creating a majestic and atmospheric experience for guests. The hotel is regarded by some as deserving of its five stars due to excellent service and spacious rooms. Guests frequently praise the efficiency and friendliness of the staff, adding to the hotel's appeal as a hospitable destination.
However, there are several aspects where guests express dissatisfaction with the hotel’s five-star claim. Some reviews highlight shortcomings in technical infrastructure and amenities, including limited bathroom sets and insufficient air conditioning or heating options. The breakfast selection and restaurant options nearby are noted as lacking compared to expectations for a hotel of this caliber.
Overall, while a portion of guests finds the hotel aligning with its grand presentation through remarkable service and quality, others feel that, despite the beautiful surroundings, certain deficiencies prevent it from fully realizing its five-star potential. The disparity between price and value seems to be a recurring concern suggesting that the hotel may not consistently meet the high expectations associated with a five-star rating.
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