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Summary of reviewsHotel Parma & Congressi offers a commendable experience for travelers, particularly those driving, due to its strategic location near the highway exit. This positioning provides easy access to central Parma and surrounding landmarks while offering a quiet retreat with ample free parking. Guests consistently highlight the hotel's favorable location for stopovers and exploring the Parma area.
The breakfast at Hotel Parma & Congressi is notably praised for its variety, quality and adherence to safety measures, ensuring a delightful start to the day. Although some minor organizational issues were mentioned, the overall breakfast experience is highly rated.
Rooms at the hotel are generally perceived as spacious, clean and well-maintained with comfortable beds and modern amenities. While some rooms may be dated or occasionally face minor maintenance issues, the majority are appreciated for their functionality and inviting atmosphere. The hotel's excellent soundproofing and modern facilities contribute further to a restful stay.
Cleanliness across the hotel garners positive feedback with guests noting well-maintained and tidy environments. The staff's friendliness and responsiveness bolster the positive experiences, making interactions pleasant and inviting.
The dining experiences at the hotel receive mixed reviews. While many guests enjoy the quality and service of the dinner restaurant, some express concerns about portion sizes and pricing. Occasionally slow service and the restaurant's closure on certain days also detract from the dining experience.
The hotel's amenities, such as the gym and pool, are appreciated for their utility and upkeep. Though the gym is smaller and sometimes has equipment issues, it is still regarded as a convenient feature. The outdoor pool, while on the smaller side, is well-maintained and enhances the overall guest experience, particularly in the summer.
Families find the hotel particularly appealing with spacious family rooms, a child-friendly pool and kid-friendly dining options. Despite minor issues like bed sizes or extra charges, the hotel is recommended for family stopovers and longer stays.
Guest experiences with WiFi are varied with some finding it satisfactory while others report significant connection issues, particularly in certain areas of the hotel.
Overall, while some aspects may not fully align with the hotel's four-star rating—such as certain service delays and amenities—the warmth and professionalism of the staff, coupled with comfortable accommodations and a convenient location, make Hotel Parma & Congressi a favored choice among travelers.
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