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Accessible Hotels Taking Steps Towards Sustainability in Collierville
49 HOTELS IN AND AROUND COLLIERVILLERanking can be influenced by the commissions we receive.
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Pool
Outdoor Pool
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Honeymoon
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From $121
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Summary of reviews
The Fairfield Inn and Suites Memphis Germantown offers a highly satisfying experience for travelers seeking convenience, comfort, and exceptional service. Situated in the upscale area of Germantown, the hotel boasts a prime location, providing easy access to a variety of dining and shopping options in a safe and tranquil neighborhood. This strategic positioning, coupled with excellent hospitality, makes it a preferred choice for both leisure and business travelers.
Guests frequently commend the hotel for its outstanding breakfast offerings, noting a diverse and high-quality selection of both hot and cold items, including cheese omelets and waffles. The breakfast area is well-maintained, spacious, and complemented by attentive staff, contributing to a positive start to each day.
The rooms at the Fairfield Inn and Suites are consistently praised for their cleanliness, spaciousness, and comfort, often likened to a "home-away-from-home" experience. Comfortable beds and well-maintained facilities ensure a restful stay, with guests appreciating the value provided compared to higher-priced alternatives.
Cleanliness is a standout feature throughout the property, with modern and updated environments extending from the guest rooms to public areas. This focus on maintenance, along with a welcoming ambiance, leaves a lasting impression on visitors.
The hotel staff is frequently highlighted for their warmth, professionalism, and dedication to meeting guest needs. Their accommodating and helpful nature enhances the overall experience, ensuring a comfortable and enjoyable stay.
Families particularly appreciate the indoor pool with its inviting warmth, making it a popular attraction for children. The pool area, while occasionally needing more upkeep, remains a highlight for family visits. The hotel's convenient location near family-friendly attractions further adds to its appeal for those seeking a memorable family vacation.
Overall, guests are drawn to the Fairfield Inn and Suites Memphis Germantown for its combination of a prime location, exceptional service, comfortable accommodations, and welcoming environment, consistently resulting in positive experiences for all types of travelers.
Guests frequently commend the hotel for its outstanding breakfast offerings, noting a diverse and high-quality selection of both hot and cold items, including cheese omelets and waffles. The breakfast area is well-maintained, spacious, and complemented by attentive staff, contributing to a positive start to each day.
The rooms at the Fairfield Inn and Suites are consistently praised for their cleanliness, spaciousness, and comfort, often likened to a "home-away-from-home" experience. Comfortable beds and well-maintained facilities ensure a restful stay, with guests appreciating the value provided compared to higher-priced alternatives.
Cleanliness is a standout feature throughout the property, with modern and updated environments extending from the guest rooms to public areas. This focus on maintenance, along with a welcoming ambiance, leaves a lasting impression on visitors.
The hotel staff is frequently highlighted for their warmth, professionalism, and dedication to meeting guest needs. Their accommodating and helpful nature enhances the overall experience, ensuring a comfortable and enjoyable stay.
Families particularly appreciate the indoor pool with its inviting warmth, making it a popular attraction for children. The pool area, while occasionally needing more upkeep, remains a highlight for family visits. The hotel's convenient location near family-friendly attractions further adds to its appeal for those seeking a memorable family vacation.
Overall, guests are drawn to the Fairfield Inn and Suites Memphis Germantown for its combination of a prime location, exceptional service, comfortable accommodations, and welcoming environment, consistently resulting in positive experiences for all types of travelers.
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Golf
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Golf
Homewood Suites by Hilton Southwind - Hacks Cross5.4 km from Collierville
Hotel in Memphis TN
6.1
RatedFrom $111
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Summary of reviews
Homewood Suites by Hilton Southwind - Hacks Cross is favored by guests for its superb location, offering convenience and accessibility amidst a hub of restaurants and stores. The property is ideally situated for both business and leisure travelers, providing easy access to dining, shopping, and entertainment options while maintaining a tranquil setting that offers respite from the hustle and bustle of the surrounding area.
The breakfast service at the hotel garners positive feedback, particularly concerning the variety and quality of offerings, highlighted by a waffle bar, eggs, and an assortment of pastries and beverages. Guests appreciate the friendly and accommodating breakfast staff who enhance the overall experience. Although suggestions for more dietary options and critiques regarding limited selection are voiced, the attentive service remains a notable strength.
Rooms at Homewood Suites are praised for their spaciousness, especially appealing to families due to separate living areas. Guests find the rooms clean and quiet, equipped with convenient amenities like a fridge and microwave. However, inconsistencies like maintenance issues and outdated furnishings are flagged by some guests, reflecting areas for improvement.
Cleanliness at the hotel receives mixed reviews, but many guests commend the overall cleanliness of their accommodations and the facility. Nonetheless, significant challenges in housekeeping standards are noted, impacting the experience for guests who prioritize cleanliness.
The staff is widely recognized for their friendly, professional service, with the morning team and individuals like Ann and Ms. Glinda highlighted for their exceptional hospitality. Despite occasional understaffing and reservation challenges, the staff's dedication and welcoming attitude significantly contribute to guest satisfaction.
Overall, Homewood Suites by Hilton Southwind - Hacks Cross is appreciated for its strategic location, spacious rooms, and the commendable efforts of its staff, appealing to travelers seeking convenience and hospitable service. However, guests might want to consider potential discrepancies in room maintenance and cleanliness.
The breakfast service at the hotel garners positive feedback, particularly concerning the variety and quality of offerings, highlighted by a waffle bar, eggs, and an assortment of pastries and beverages. Guests appreciate the friendly and accommodating breakfast staff who enhance the overall experience. Although suggestions for more dietary options and critiques regarding limited selection are voiced, the attentive service remains a notable strength.
Rooms at Homewood Suites are praised for their spaciousness, especially appealing to families due to separate living areas. Guests find the rooms clean and quiet, equipped with convenient amenities like a fridge and microwave. However, inconsistencies like maintenance issues and outdated furnishings are flagged by some guests, reflecting areas for improvement.
Cleanliness at the hotel receives mixed reviews, but many guests commend the overall cleanliness of their accommodations and the facility. Nonetheless, significant challenges in housekeeping standards are noted, impacting the experience for guests who prioritize cleanliness.
The staff is widely recognized for their friendly, professional service, with the morning team and individuals like Ann and Ms. Glinda highlighted for their exceptional hospitality. Despite occasional understaffing and reservation challenges, the staff's dedication and welcoming attitude significantly contribute to guest satisfaction.
Overall, Homewood Suites by Hilton Southwind - Hacks Cross is appreciated for its strategic location, spacious rooms, and the commendable efforts of its staff, appealing to travelers seeking convenience and hospitable service. However, guests might want to consider potential discrepancies in room maintenance and cleanliness.
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Honeymoon
From $106
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Summary of reviews
Four Points Memphis Southwind is highly regarded for its strategic and convenient location, providing guests with easy access to major roads and attractions in the Memphis area. Its proximity to dining and shopping options, along with a safe and quiet surrounding area, adds to its appeal. The hotel's location serves as a great base for exploring vibrant Memphis attractions, with helpful and friendly staff enhancing the guest experience.
The breakfast experience, though occasionally marred by confusion over pricing, offers quality and variety, with dishes such as chicken, eggs, and waffles delighting guests. The spacious and clean dining area, coupled with a bar that offers good food and drinks, adds to the breakfast's overall appeal, despite some logistical hiccups.
Rooms at Four Points Memphis are praised for their cleanliness and spaciousness, providing comfort and relaxation with amenities that cater well to families. The high ceilings and comfortable beds contribute to a luxurious, airy feel, while the well-maintained facilities ensure a pleasant stay.
Cleanliness remains a prominent feature across the hotel, with guests frequently highlighting the spotless and well-maintained environment. Friendly and helpful staff further enhance the positive experience, with the majority of guests commending the team for their professionalism and attentiveness despite a few inconsistencies.
The pool, while a sought-after feature, presents mixed experiences due to occasional maintenance issues and closures. Still, it remains a highlight for families and contributes to an enjoyable stay.
Overall, Four Points Memphis Southwind presents itself as a reliable and welcoming choice, particularly favored for its friendly staff, cleanliness, and strategic location, making it an attractive option for both families and individual travelers visiting the area.
The breakfast experience, though occasionally marred by confusion over pricing, offers quality and variety, with dishes such as chicken, eggs, and waffles delighting guests. The spacious and clean dining area, coupled with a bar that offers good food and drinks, adds to the breakfast's overall appeal, despite some logistical hiccups.
Rooms at Four Points Memphis are praised for their cleanliness and spaciousness, providing comfort and relaxation with amenities that cater well to families. The high ceilings and comfortable beds contribute to a luxurious, airy feel, while the well-maintained facilities ensure a pleasant stay.
Cleanliness remains a prominent feature across the hotel, with guests frequently highlighting the spotless and well-maintained environment. Friendly and helpful staff further enhance the positive experience, with the majority of guests commending the team for their professionalism and attentiveness despite a few inconsistencies.
The pool, while a sought-after feature, presents mixed experiences due to occasional maintenance issues and closures. Still, it remains a highlight for families and contributes to an enjoyable stay.
Overall, Four Points Memphis Southwind presents itself as a reliable and welcoming choice, particularly favored for its friendly staff, cleanliness, and strategic location, making it an attractive option for both families and individual travelers visiting the area.
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Family
Historic Whispering Woods Hotel & Conference Center7.1 km from Collierville
Hotel in Olive Branch MS
7.8
GoodFrom $61
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Summary of reviews
The Historic Whispering Woods Hotel & Conference Center is highly praised for its tranquil yet convenient location, offering guests a peaceful retreat amidst wooded surroundings while being close to shopping, dining, and popular attractions. Its strategic position near Olive Branch and a short drive to Memphis makes it an accessible choice for travelers seeking both isolation and urban amenities.
The hotel excels in delivering a satisfying breakfast experience, frequently described as amazing and phenomenal, with a diverse array of hot selections that surpass standard offerings. While there are occasional mentions of items running out, the quality and variety generally leave a positive impression on guests.
Rooms at Whispering Woods are noted for their spaciousness and modern updates, providing a cozy atmosphere with comfortable beds, private balconies, and essential amenities. Cleanliness is a standout feature across the property, supported by exceptional staff service that enhances the welcoming environment.
The staff consistently receives high acclaim for their friendliness and professionalism, with particular praise directed towards individuals like the manager, Nancy, and front desk personnel, who go above and beyond in ensuring a pleasant stay.
Guests also appreciate the hotel’s clean and serene pool area, which is well-suited for leisure and family enjoyment, boasting ample seating and a relaxing ambiance.
The comfort of the bedding is often highlighted, with king-sized beds providing restful nights, despite minor concerns about pillow support. Overall, the beds contribute to a positive guest experience.
For business travelers, the hotel offers accommodating facilities for conventions and meetings, praised for its large, clean spaces and efficient staff service. The combination of dependable services and reasonable pricing positions Whispering Woods as a favored choice for hosting successful business events.
In summary, the Historic Whispering Woods Hotel & Conference Center impresses with its blend of serene location, exceptional service, comfortable accommodations, and commitment to guest satisfaction, making it a commendable choice for both leisure and business travelers.
The hotel excels in delivering a satisfying breakfast experience, frequently described as amazing and phenomenal, with a diverse array of hot selections that surpass standard offerings. While there are occasional mentions of items running out, the quality and variety generally leave a positive impression on guests.
Rooms at Whispering Woods are noted for their spaciousness and modern updates, providing a cozy atmosphere with comfortable beds, private balconies, and essential amenities. Cleanliness is a standout feature across the property, supported by exceptional staff service that enhances the welcoming environment.
The staff consistently receives high acclaim for their friendliness and professionalism, with particular praise directed towards individuals like the manager, Nancy, and front desk personnel, who go above and beyond in ensuring a pleasant stay.
Guests also appreciate the hotel’s clean and serene pool area, which is well-suited for leisure and family enjoyment, boasting ample seating and a relaxing ambiance.
The comfort of the bedding is often highlighted, with king-sized beds providing restful nights, despite minor concerns about pillow support. Overall, the beds contribute to a positive guest experience.
For business travelers, the hotel offers accommodating facilities for conventions and meetings, praised for its large, clean spaces and efficient staff service. The combination of dependable services and reasonable pricing positions Whispering Woods as a favored choice for hosting successful business events.
In summary, the Historic Whispering Woods Hotel & Conference Center impresses with its blend of serene location, exceptional service, comfortable accommodations, and commitment to guest satisfaction, making it a commendable choice for both leisure and business travelers.
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Golf
From $172
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Family
From $103
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Summary of reviews
Fairfield Inn & Suites Memphis Olive Branch garners considerable praise for its overall experience, highlighted by its strategic location, outstanding breakfast offerings, and exceptional staff service. Located in a quiet yet easily accessible area, the hotel provides guests with convenient access to Memphis and Olive Branch. This location advantage is augmented by a variety of nearby dining options, shopping venues, and essential services, making it a preferred choice for travelers. The proximity to major highways and the airport simplifies travel logistics, further enhancing the guest experience.
Breakfast at the hotel receives high marks for its variety, freshness, and quality. Guests appreciate the availability of both hot and continental options, contributing to a satisfying start to their day. The breakfast area is well-maintained and complemented by attentive and friendly staff, making it a memorable part of the stay.
The rooms at Fairfield Inn & Suites are lauded for their spaciousness and cleanliness. Guests find them to be quiet, modern, and comfortable, with particularly noteworthy beds that ensure a restful night's sleep. While some guests mention minor housekeeping issues and occasional signs of the hotel being outdated, these are generally overshadowed by the positive aspects of the accommodations.
Cleanliness is a consistent theme in reviews, with both the rooms and common areas being described as immaculate and well-maintained. This emphasis on hygiene, coupled with a welcoming atmosphere, elevates the overall guest satisfaction. The staff frequently receive commendations for their friendliness, professionalism, and outstanding service. Their efforts significantly enhance the guest experience, with specific mentions of accommodating actions towards families and those with special needs.
While the hotel is perceived as offering a solid three-star experience, it consistently meets guest expectations, resulting in widespread satisfaction and a high likelihood of recommendations or repeat visits. Overall, Fairfield Inn & Suites Memphis Olive Branch stands out as a reliable choice for travelers seeking comfort, cleanliness, and convenience.
Breakfast at the hotel receives high marks for its variety, freshness, and quality. Guests appreciate the availability of both hot and continental options, contributing to a satisfying start to their day. The breakfast area is well-maintained and complemented by attentive and friendly staff, making it a memorable part of the stay.
The rooms at Fairfield Inn & Suites are lauded for their spaciousness and cleanliness. Guests find them to be quiet, modern, and comfortable, with particularly noteworthy beds that ensure a restful night's sleep. While some guests mention minor housekeeping issues and occasional signs of the hotel being outdated, these are generally overshadowed by the positive aspects of the accommodations.
Cleanliness is a consistent theme in reviews, with both the rooms and common areas being described as immaculate and well-maintained. This emphasis on hygiene, coupled with a welcoming atmosphere, elevates the overall guest satisfaction. The staff frequently receive commendations for their friendliness, professionalism, and outstanding service. Their efforts significantly enhance the guest experience, with specific mentions of accommodating actions towards families and those with special needs.
While the hotel is perceived as offering a solid three-star experience, it consistently meets guest expectations, resulting in widespread satisfaction and a high likelihood of recommendations or repeat visits. Overall, Fairfield Inn & Suites Memphis Olive Branch stands out as a reliable choice for travelers seeking comfort, cleanliness, and convenience.
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Summary of reviews
Homewood Suites Memphis Germantown is highly praised for its central and convenient location, nestled in the pleasant and secure neighborhood of Germantown. This positions guests within easy reach of Memphis attractions, dining, shopping options and the West Cancer Clinic, making it an ideal choice for both leisure travelers and those on medical visits.
The breakfast experience at the hotel consistently receives positive feedback. Guests appreciate the variety and quality of the offerings, which include hot items like egg omelets, sausage and breakfast potatoes, alongside bagels, toast, cereals, yogurt and fruit cups. The breakfast staff is often highlighted for their friendly and attentive service, contributing to a clean and enjoyable atmosphere.
Guestrooms are described as spacious, clean and comfortable, featuring homely amenities such as full kitchens and ample bathroom space. The layout is particularly suited for families with large areas perfect for relaxation and accommodation of children and pets. Though some minor issues like less comfortable sofa beds or occasional outdated furniture were mentioned, the overall sentiment emphasizes the accommodation's value and homely charm.
Cleanliness at Homewood Suites Memphis Germantown is generally deemed satisfactory with many guests highlighting the well-maintained and modern appearance of the facilities. The staff plays a key role in upholding the hotel's clean and welcoming environment and despite some isolated cleanliness issues, the overall impression remains positive.
The hotel's staff receives significant commendation for their professionalism, friendliness and helpfulness. Guests frequently describe the team members as accommodating and enthusiastic, contributing to a pleasant stay. The breakfast staff, in particular, stands out for their courteous service, further enhancing the guest experience.
Family travelers find Homewood Suites Memphis Germantown especially accommodating, thanks to the spacious, clean rooms and family-friendly amenities like pet policies and a comfortable pool area. The hotel's environment is reassured to be safe and child-friendly, making it a popular choice for families.
The beds at the hotel, particularly the king-sized ones, are often praised for their comfort with many guests noting that they felt at home. However, some guests found the sofa beds less comfortable due to their thin mattresses and noticeable bars. Despite these few negative comments, the majority of guests enjoyed restful nights.
In summary, Homewood Suites Memphis Germantown meets the essential expectations of most travelers with its convenient location, clean and comfortable rooms and excellent customer service. While there are minor areas for improvement, the hotel delivers a consistently positive experience for a diverse range of guests.
The breakfast experience at the hotel consistently receives positive feedback. Guests appreciate the variety and quality of the offerings, which include hot items like egg omelets, sausage and breakfast potatoes, alongside bagels, toast, cereals, yogurt and fruit cups. The breakfast staff is often highlighted for their friendly and attentive service, contributing to a clean and enjoyable atmosphere.
Guestrooms are described as spacious, clean and comfortable, featuring homely amenities such as full kitchens and ample bathroom space. The layout is particularly suited for families with large areas perfect for relaxation and accommodation of children and pets. Though some minor issues like less comfortable sofa beds or occasional outdated furniture were mentioned, the overall sentiment emphasizes the accommodation's value and homely charm.
Cleanliness at Homewood Suites Memphis Germantown is generally deemed satisfactory with many guests highlighting the well-maintained and modern appearance of the facilities. The staff plays a key role in upholding the hotel's clean and welcoming environment and despite some isolated cleanliness issues, the overall impression remains positive.
The hotel's staff receives significant commendation for their professionalism, friendliness and helpfulness. Guests frequently describe the team members as accommodating and enthusiastic, contributing to a pleasant stay. The breakfast staff, in particular, stands out for their courteous service, further enhancing the guest experience.
Family travelers find Homewood Suites Memphis Germantown especially accommodating, thanks to the spacious, clean rooms and family-friendly amenities like pet policies and a comfortable pool area. The hotel's environment is reassured to be safe and child-friendly, making it a popular choice for families.
The beds at the hotel, particularly the king-sized ones, are often praised for their comfort with many guests noting that they felt at home. However, some guests found the sofa beds less comfortable due to their thin mattresses and noticeable bars. Despite these few negative comments, the majority of guests enjoyed restful nights.
In summary, Homewood Suites Memphis Germantown meets the essential expectations of most travelers with its convenient location, clean and comfortable rooms and excellent customer service. While there are minor areas for improvement, the hotel delivers a consistently positive experience for a diverse range of guests.
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Family
From $117
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3 Star
Home2 Suites By Hilton Memphis East / Germantown, Tn8.5 km from Collierville
Hotel in Memphis TN
8.5
Very Good$
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Family
Hilton Garden Inn Memphis East/Germantown, Tn8.6 km from Collierville
Hotel in Memphis TN
8.0
Very Good$
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3 Star
Comfort Suites Olive Branch - Memphis South9.8 km from Collierville
Hotel in Olive Branch MS
8.4
Very GoodFrom $109
$
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Summary of reviews
Comfort Suites Olive Branch - Memphis South is favored by guests for its prime location, located just 20 minutes from Memphis airport and easily accessible from the freeway. The hotel provides a tranquil yet convenient setting with numerous dining options and a Super Walmart nearby, ensuring guests have everything they need within minutes. Although some find the entrance difficult to locate at night, the strategic position of the hotel is highly praised for accessibility and peacefulness.
The breakfast offerings at Comfort Suites Olive Branch - Memphis South are positively reviewed, with guests frequently applauding the quality and variety of the food. The selection, including items like biscuits and gravy, often exceeds expectations, providing a satisfying start to the day. While minor critiques arise occasionally, these are exceptions in an overall well-regarded breakfast experience supported by attentive staff.
Guest rooms are another highlight, appreciated for their spaciousness and modern design. The cleanliness and neatness of the accommodations contribute to an inviting atmosphere, enhanced by comfortable beds and extra seating options ideal for families. The friendly staff further enhances the cheerful environment. While some furnishings and linens might need updating, the overall impression of the rooms is largely favorable.
Cleanliness is a strong feature throughout the property, providing guests with a welcoming atmosphere right from their entry into the pleasant-smelling lobby. Rooms are generally remarked upon as spacious and well-kept, aiding relaxation. The staff is noted for their friendliness and responsiveness, attending swiftly to requests, which adds to the comfortable experience.
The hotel's staff consistently receives accolades for their exceptional service and friendliness. The team is recognized for being polite, professional, and helpful, with a particular emphasis on the excellent front desk service. This warm and welcoming environment created by the staff further complements the spacious and clean rooms, ensuring guests have a pleasant stay. Their attentiveness during breakfast service is also appreciated, rounding out the positive accommodation experience at Comfort Suites Olive Branch - Memphis South.
The breakfast offerings at Comfort Suites Olive Branch - Memphis South are positively reviewed, with guests frequently applauding the quality and variety of the food. The selection, including items like biscuits and gravy, often exceeds expectations, providing a satisfying start to the day. While minor critiques arise occasionally, these are exceptions in an overall well-regarded breakfast experience supported by attentive staff.
Guest rooms are another highlight, appreciated for their spaciousness and modern design. The cleanliness and neatness of the accommodations contribute to an inviting atmosphere, enhanced by comfortable beds and extra seating options ideal for families. The friendly staff further enhances the cheerful environment. While some furnishings and linens might need updating, the overall impression of the rooms is largely favorable.
Cleanliness is a strong feature throughout the property, providing guests with a welcoming atmosphere right from their entry into the pleasant-smelling lobby. Rooms are generally remarked upon as spacious and well-kept, aiding relaxation. The staff is noted for their friendliness and responsiveness, attending swiftly to requests, which adds to the comfortable experience.
The hotel's staff consistently receives accolades for their exceptional service and friendliness. The team is recognized for being polite, professional, and helpful, with a particular emphasis on the excellent front desk service. This warm and welcoming environment created by the staff further complements the spacious and clean rooms, ensuring guests have a pleasant stay. Their attentiveness during breakfast service is also appreciated, rounding out the positive accommodation experience at Comfort Suites Olive Branch - Memphis South.
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Business
Embassy Suites by Hilton Memphis East Germantown Area9.8 km from Collierville
Hotel in Memphis TN
8.0
Very GoodFrom $144
$
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Summary of reviews
Embassy Suites Memphis is praised for its excellent and convenient location, which is close to dining options, medical services and various vacation spots, making it a fantastic base for exploring Memphis. Guests appreciate the safe and centrally located environment, as well as the well-maintained lobby area. While access to downtown and Graceland is slightly less convenient, the hotel's prime position remains a highlight.
The breakfast offerings at Embassy Suites Memphis receive considerable acclaim with guests lauding the variety, quality and cleanliness of the breakfast area. Freshly made omelets are a standout feature and the attentive and polite staff further enhance the breakfast experience. Although a few guests found it lacking on occasion, the majority view the breakfast as a significant perk of their stay.
The spacious room layouts are well-received, providing comfort and ample space. However, the need for significant updates and better housekeeping is a common concern. Reports of worn and outdated facilities, stained furniture and broken air conditioners detract from the overall experience. Cleanliness reviews are mixed with some guests appreciating the clean and comfortable beds, while others note issues such as dirty carpets, mold, mildew and general negligence in room upkeep.
The staff at Embassy Suites Memphis are frequently praised for their friendliness, professionalism and accommodating nature. Positive interactions with desk clerks and cleaning staff enhance the guest experience. Despite occasional lapses in service and rare instances of rude behavior, the majority of guests commend the staff's commitment to providing warm and hospitable service.
Mixed reviews surround the beds at the hotel. The main beds are often described as very comfortable and contribute positively to the stay. In contrast, sofa beds receive criticism for their lack of bedding, thin and dirty mattresses and general discomfort. Additionally, the double rooms with full-size beds instead of queen-size beds are found to be too small for couples and a few guests experienced issues with bed cleanliness.
Overall, Embassy Suites Memphis offers a prime location and a notable breakfast experience, bolstered by friendly and professional staff. However, the need for room updates, improved cleanliness and better maintenance is evident, suggesting that renovations and enhanced housekeeping could substantially improve guests' overall satisfaction.
The breakfast offerings at Embassy Suites Memphis receive considerable acclaim with guests lauding the variety, quality and cleanliness of the breakfast area. Freshly made omelets are a standout feature and the attentive and polite staff further enhance the breakfast experience. Although a few guests found it lacking on occasion, the majority view the breakfast as a significant perk of their stay.
The spacious room layouts are well-received, providing comfort and ample space. However, the need for significant updates and better housekeeping is a common concern. Reports of worn and outdated facilities, stained furniture and broken air conditioners detract from the overall experience. Cleanliness reviews are mixed with some guests appreciating the clean and comfortable beds, while others note issues such as dirty carpets, mold, mildew and general negligence in room upkeep.
The staff at Embassy Suites Memphis are frequently praised for their friendliness, professionalism and accommodating nature. Positive interactions with desk clerks and cleaning staff enhance the guest experience. Despite occasional lapses in service and rare instances of rude behavior, the majority of guests commend the staff's commitment to providing warm and hospitable service.
Mixed reviews surround the beds at the hotel. The main beds are often described as very comfortable and contribute positively to the stay. In contrast, sofa beds receive criticism for their lack of bedding, thin and dirty mattresses and general discomfort. Additionally, the double rooms with full-size beds instead of queen-size beds are found to be too small for couples and a few guests experienced issues with bed cleanliness.
Overall, Embassy Suites Memphis offers a prime location and a notable breakfast experience, bolstered by friendly and professional staff. However, the need for room updates, improved cleanliness and better maintenance is evident, suggesting that renovations and enhanced housekeeping could substantially improve guests' overall satisfaction.
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Honeymoon
From $147
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From $128
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Pool
Outdoor Pool
TownePlace Suites by Marriott Memphis Olive Branch9.9 km from Collierville
Hotel in Olive Branch MS
8.9
Excellent$
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Family
From $142
$
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