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Mercure Hotel Koeln Belfortstrasse

Cologne , Belfortstr. 9 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Mercure Hotel Koeln Belfortstrasse is highly recommended by guests for its excellent location with many praising its proximity to the city center and various tourist attractions. Despite being at the heart of the city, the hotel is situated in a quiet area, allowing for a peaceful stay. Additionally, the hotel is conveniently located near important sites like the Cologne Zoo, the Rhine promenade and several U-Bahn stations. Guests also appreciated the generous and diverse breakfast options, describing it as extensive with something for everyone, including vegan and vegetarian options. The rooms were praised for their cleanliness, modern design, comfortable beds and pillows. The hotel's friendly and helpful staff also received high praise with guests describing them as polite and willing to go the extra mile to make their stay enjoyable. While there were some issues with cleanliness in some areas and some mixed reviews regarding the pool and parking options, most guests still appreciated the hotel's cleanliness standards and comfortable bedding. Overall, Mercure Hotel Koeln Belfortstrasse seems like a reliable four-star option for travelers seeking a comfortable stay in Cologne with most guests having had a positive experience at this hotel.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Standard Single Room Classic-style room with satellite TV and a desk. Located in the annexe, approximately 100 metres from the main building. Room service is not available for guests staying in Standard rooms, guests can collect orders at reception.

Standard Double or Twin Room Classic-style room with satellite TV and a desk. Located in the annexe, approximately 100 metres from the main building. Room service is not available for guests staying in Standard rooms, guests can collect orders at reception.

Superior Double Room Classic-style room with satellite TV, desk, air conditioning and seating area.

Apartment The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. Meals can be prepared in the kitchenette, which comes with a refrigerator, kitchenware and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

About Mercure Hotel Koeln Belfortstrasse

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Guest Reviews

7.6

Good

Location

The Mercure Hotel Koeln Belfortstrasse boasts an excellent location with multiple guests praising its proximity to the city center and various tourist attractions. Despite being in the heart of the city, the hotel is situated in a quiet area, allowing guests to enjoy a peaceful stay. Additionally, the hotel is conveniently located near the Cologne Zoo, the Rhine promenade and several U-Bahn stations. Many guests noted that they were able to walk to the city's main attractions, such as the Cathedral and the Altstadt. Although some guests mentioned that the hotel may be a bit far from the center for their liking, most considered it to be ideally situated for exploring the city. Overall, the hotel's location received high praises from guests.

Breakfast

The breakfast at Mercure Hotel Koeln Belfortstrasse is highly praised by guests with many commenting on the excellent variety and quality of the food. The buffet is described as extensive with something for everyone, including vegan and vegetarian options. Self-made waffles and a wide range of bread and cheese selections are highlighted. The breakfast room is also complimented for its acoustics and friendly staff. However, a few negative comments mention the high price of breakfast and limited selection of fresh bread. Overall, guests seem to enjoy the generous and diverse breakfast, making their stay even more enjoyable.

Rooms

Guests of the Mercure Hotel Köln Belfortstrasse praised the rooms for their cleanliness and modern design with comfortable beds and pillows. Some guests also appreciated the size of the rooms and large TVs. However, a few guests noted issues with outdated furnishings or small beds and some experienced maintenance problems or uncleanliness in their rooms. Overall, the hotel's rooms in the main building were considered to be well-equipped and quiet, while guests who were placed in a separate building across the street found the accommodations to be less satisfactory. The hotel's location and friendly staff were also mentioned positively.

Beds

Guests of the Mercure Hotel Koeln Belfortstrasse have many positive things to say about the beds. They describe them as "super comfortable," "comfy," "cozy," and "gemütlich." Some guests are particularly pleased with the variety of pillows offered in the room. Others praise the modern furnishings and ample storage space in the rooms. However, a few guests were disappointed to find that their booking for a double/king size bed resulted in two beds pushed together. There are also some complaints about the beds being single beds pushed together rather than a double/king size bed as advertised. Despite these few issues, the majority of guests give high marks to the bedding at this hotel.

Cleanliness

The Mercure Hotel Koeln Belfortstrasse has received mixed reviews regarding its cleanliness with some guests reporting issues with their rooms and bathrooms not being properly cleaned. However, many guests have also praised the hotel's cleanliness with several describing it as 'very clean' and 'super clean'. The hotel's wellness area was also reported as being well-maintained. While some guests reported issues with hair and dust in their rooms, many praised the modern furnishings and comfortable beds. Overall, the hotel's cleanliness could be improved in some areas, but many guests have still had positive experiences with the hotel's cleanliness standards.

Staff

The Mercure Hotel Koeln Belfortstrasse boasts a helpful and friendly staff throughout its facilities. With positive comments such as "brilliant communicators," "couldn't have been more accommodating," and "extremely friendly and helpful," guests can expect a pleasant stay. The breakfast staff receives high praise for their attentiveness and the overall room service staff is described as "friendly" and "helpful." On the downside, some guests experienced issues with reception staff with mixed reviews ranging from friendly and helpful to unprofessional and unengaged. Nevertheless, guests described the hotel's staff as polite and willing to go the extra mile to make their stay enjoyable.

Pool

The pool at Mercure Hotel Koeln Belfortstrasse receives mixed reviews from guests. Some describe it as beautiful, pleasant and clean with a good size and long opening hours. However, others found it to be cold, dirty and in need of cleaning. Some guests were also disappointed to discover that the pool was not heated and that it was in another building, requiring them to cross the street for access. Despite some negative reviews, most guests appreciated the pool and would recommend its use to travelers visiting Cologne.

Parking

Guests of the Mercure Hotel Koeln Belfortstrasse have mixed feelings about the parking options available at the hotel. Some find the 22 euro per day fee to be too expensive, but others appreciate the convenience of parking right outside the hotel. Many suggest parking on the street for a cheaper rate of 5 euros per day or finding other nearby parking options. Some guests have also noted that the hotel should better communicate parking fees and options to guests. Overall, while parking may be a point of contention for some guests, it doesn't detract from the overall positive experience of the hotel.

4 Star

If you're in search of a centrally located hotel in Cologne, Mercure Hotel Koeln Belfortstrasse is a solid four-star option. Guests were particularly impressed with the hotel's central location and the delicious breakfast options available. Some reviewers expressed disappointment with the price and felt that the hotel did not quite meet 4-star standards in terms of facilities and services. However, overall, Mercure Hotel Koeln Belfortstrasse seems like a reliable choice for travelers seeking a comfortable stay in Cologne.

Yes, Mercure Hotel Koeln Belfortstrasse has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Mercure Hotel Koeln Belfortstrasse.

Yes, Mercure Hotel Koeln Belfortstrasse welcomes dogs.

Yes, parking facilities are available at Mercure Hotel Koeln Belfortstrasse.

Yes, Mercure Hotel Koeln Belfortstrasse has a gym.

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