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Mercure Hotel Severinshof Köln City

Cologne , Severinstr. 199 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Mercure Hotel Severinshof Köln City is highly praised for its convenient location with guests noting its proximity to the downtown area and public transportation. The breakfast is exceptional with a wide variety of options and high-quality food. The rooms are spacious, clean and well-equipped, although some guests found the decor outdated. The hotel is also highly rated for its cleanliness and friendly staff. Parking options are mixed with some finding it expensive and challenging, while others found it convenient. The beds are generally comfortable, although some guests found them too soft or outdated. Overall, the Mercure Hotel Severinshof Köln City is a solid choice for visitors to Cologne, providing good value for the price.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Hotel with Gym

Hotel for Adults Only

4-Star Hotel

Room Types

Standard Twin Room Air-conditioned room with satellite TV, a desk and a private bathroom. This room is located on the 1st floor.

Standard King Room Air-conditioned room with satellite TV, a desk and a private bathroom. These rooms are located on the 1st or the 2nd floor.

Superior Queen Room Air-conditioned room with satellite TV, a desk and a private bathroom. This room offers extra space. The room is located on the 3rd floor.

Privilege Double Room Air-conditioned room with satellite TV, a desk and a private bathroom. This large room features a balcony and a luxurious bathroom with soft bathrobe. Guests also enjoy free daily newspapers, mineral water and tea/coffee facilities. This room is located on the 4th floor.

Superior Suite Spacious air-conditioned suite with satellite TV, a desk and a private bathroom. This suite features a separate living room and a luxurious bathroom with soft bathrobe. Guests also enjoy free daily newspapers, mineral water and tea/coffee facilities. These suites are located on the 3rd or the 4th floor.

Junior Suite This junior suite has air conditioning, a bathrobe and minibar. These junior suites are located on the 1st or the 2nd floor.

About Mercure Hotel Severinshof Köln City

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Guest Reviews

8.0

Very Good

Location

The Mercure Hotel Severinshof Köln City is located in a great spot for visitors to Cologne with many positive comments regarding the convenience of the location. Guests note that the hotel is located walking distance to the downtown area and some even mention the nearby Lanxess Arena. The hotel is conveniently located near public transportation with a metro stop just outside the door. Some guests praise the hotel's parking options with a garage located directly under the hotel. Those looking to explore the city are within easy reach of most attractions with many guests noting that everything is within walking distance or just a short metro ride away. While a few guests mentioned the surrounding area's less attractive aspects, many more praise the hotel's central location overall.

Breakfast

Guests rave about the breakfast at Mercure Hotel Severinshof Köln City, describing it as exceptional, delicious and with a huge variety of options. There's no shortage of high praise for the quality and freshness of the food with guests mentioning everything from omelets and bacon to homemade hummus and fresh fruit salads. The breakfast spread is also described as being beautifully laid out and the staff are noted for being friendly and professional. While the price of the breakfast is mentioned as being a bit steep, guests are still enthusiastic about the overall experience with many saying it's the best breakfast they've ever had.

Rooms

Mercure Hotel Severinshof Köln City boasts spacious, clean and well-equipped rooms. Some come with balconies and those facing the inner courtyard are very quiet. Guests praised the comfortable beds and bathrooms with all necessary amenities. While some found the decor outdated, some rooms have been recently renovated. The hotel's central location in the Südstadt neighborhood with easy access to public transportation, was appreciated. Despite some guests reporting unpleasant smells in their rooms, overall cleanliness was rated highly, although some areas could have been more thoroughly cleaned. The hotel's bar and restaurant were also highlights for guests. Though a few guests noted some issues like old carpets and poor room layouts, the majority had a comfortable and enjoyable stay.

Beds

The Mercure Hotel Severinshof Köln City boasts comfortable beds, although some guests found them too soft or outdated. However, others praised the quality of the mattresses and the comfort of the bedding. Some minor issues were reported, such as the lack of extra pillows or the use of single duvets instead of a double one, but overall the beds were deemed comfortable. One guest mentioned that the bed frame was old and had cracks, but still provided a good night's sleep. The hotel was generally clean and tidy and although some guests noticed minor wear and tear on the beds, it did not detract from their experience.

Cleanliness

The Mercure Hotel Severinshof Köln City boasts spacious, stylish and immaculately clean rooms, as mentioned by many satisfied guests. The staff are friendly and helpful, making for a pleasant stay. The location is convenient and the quality of the facilities can't be beaten. While a few guests had minor concerns regarding cleanliness, overall the hotel appears to be very well-kept and highly recommended.

Staff

Guest reviews of the Mercure Hotel Severinshof Köln City praise the hotel staff for their friendly and helpful demeanor. Guests appreciate the attentive service provided by the reception and bar staff, as well as the courteous concierge. Commenters note that the personnel are professional and responsive, always willing to go the extra mile to ensure guests have an enjoyable stay. One guest particularly highlights the exceptional service provided by the concierge at check-out. The majority of reviews praise the overall friendliness of the hotel staff with many guests noting that they have rarely experienced such warmth and kindness at a hotel.

Parking

Guests have mixed experiences with the parking situation at Mercure Hotel Severinshof Köln City. Some found the parking too expensive with one guest mentioning the high cost of €20 per day. However, others found the parking affordable and convenient with good options directly under the hotel. The hotel's own Tiefgarage (underground garage) received positive comments, while another guest appreciated the nearby public parking. Some guests found the parking spaces beengt (tight) and even experienced difficulty exiting the garage. Others were pleased with the easy access to the reception and central location for Christmas markets. However, one guest encountered issues due to road work making the hotel almost inaccessible by car. Overall, those driving to the hotel will find a range of parking options, from good to challenging, but generally, the hotel does offer practical parking for guests arriving by car.

4 Star

The Mercure Hotel Severinshof Köln City provides a comfortable stay with good facilities and services. However, some guests have expressed disappointment with the basic breakfast offering, limited amenities and overall lack of hospitality. The shower facilities have also been deemed unworthy of a four-star rating. Despite these critiques, guests have generally enjoyed their stay and felt that the hotel provides good value for the price, although some have felt that there are better four-star hotels available in the area. Overall, the Mercure Hotel Severinshof Köln City is a solid choice for visitors to Cologne.

No, Mercure Hotel Severinshof Köln City doesn't have any pool.

No, a spa isn't available at Mercure Hotel Severinshof Köln City.

No, Mercure Hotel Severinshof Köln City doesn't allow dogs.

Yes, parking facilities are available at Mercure Hotel Severinshof Köln City.

Yes, Mercure Hotel Severinshof Köln City has a gym.

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