Colombo, 200 Union Place6.920345,79.856151(Show on Map)
8.3
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hilton Colombo Residence is a highly acclaimed hotel located centrally in Colombo, offering both convenience and tranquility amidst the bustling city. Its proximity to supermarkets, cafes, essential services and key attractions such as the Lotus Tower and Beira Lake makes it an ideal choice for travelers.
The hotel's accommodations are consistently praised for their cleanliness, spaciousness and spectacular city views. The rooms, often compared to condos, include three-bedroom units with fully equipped kitchens and laundry areas, making them suitable for both short and long-term stays. Despite some comments about slightly dated decor, the overall comfort and practical amenities are highlighted as significant strengths.
Guests are delighted with the breakfast buffet, which offers a wide variety of dishes including local specialties and Indian cuisine. The food quality is frequently described as excellent and delicious. Although some minor issues like occasional crowding and repetitive selections are mentioned, the vastness and quality of the breakfast experience remain commendable.
The hotel's dinner buffets also receive high praise for their quality and taste. The restaurant is considered excellent with the Nasi Goreng particularly noted for its superb quality and value. Both breakfast and dinner services are enhanced by the friendly and attentive staff, further elevating the dining experience.
The swimming pool is another standout feature, frequently described as fantastic and relaxing. The pool area includes a sauna and steam room and guests appreciate the small kids' pool and the good poolside service. Despite the pool getting shaded in the afternoon during December, it remains a popular and well-maintained amenity.
Guests frequently commend the hotel's staff for their friendliness, attentiveness and willingness to go the extra mile. The housekeeping and restaurant staff, in particular, are noted for their high standards of service. The front office staff also contribute to creating a welcoming and positive atmosphere.
Moreover, the beds at Hilton Colombo Residence receive significant praise for their comfort with most guests finding them very cozy. While there are a few comments about beds needing updates or being less comfortable, the majority of feedback is highly positive regarding the sleeping arrangements.
In summary, Hilton Colombo Residence is highly recommended for its central location, spacious and clean accommodations, excellent dining experiences, inviting pool area and exceptional staff. It provides a comfortable and enjoyable stay, making it a top choice for visitors to Colombo.
Categories
Dog Friendly
Hilton Colombo Residence is tagged as a pet-friendly hotel. It offers amenities and services suitable for guests with dogs, ensuring a comfortable stay for both owners and their pets.
Pool
Features a large outdoor pool and spacious apartment-style accommodations, providing a comfortable and convenient stay with excellent pool facilities.
Pool Lap Lanes
Outdoor Pool
Luxury
Parking
Accessible
Yoga
Skyscraper
Outdoor Pool
Pool Lap Lanes
Room Types
Two-Bedroom SuiteThe suite has separate living and dining areas, a master bedroom with a king-sized bed and a guest room with one single bed. The master bathroom features a combined shower and bathtub. A full kitchen, washing machine and a laundry area make the suite ideal for extended stays.
Unwind in front of the 46-inch LED TV and BlueRay® player in the living area and a 32-inch LED TV in the master bedroom.
Penthouse SuiteThis luxurious penthouse suite comes with its own living room, dining room and full kitchen facilities. Choose from a variety of unique decor, including American, Japanese, English and European. A 42-inch flat-screen TV and views of the lake are included.
Three-Bedroom SuiteThis spacious 3-bedroom suite also offers spacious dining and living areas. The master bathroom features a combined shower and bathtub. A full kitchen, washing machine and a laundry area make the suite ideal for extended stays.
Unwind in front of the 46-inch LED TV and BlueRay® player in the living area and a 32-inch LED TV in the master bedroom.
Business Three-Bedroom SuiteLocated on 27th and 29th floors, the three-bedroom suite comes with an ergonomic Herman Miller® chair. Includes an executive desk with a 4-in-1 print/scan/fax/photocopy device. The suite has separate living and dining areas, a master bedroom with a king bed, a guest room with a queen bed and another guest room with a single bed.
Unwind with the 46-inch LED TV in the living area or 40-inch LED TV in the master bedroom. A BlueRay® player is also provided. The fully-equipped kitchen, washing machine and laundry room are great for extended business stays.
Premium Three-Bedroom SuiteLocated on the 30th and 31st floors, just beneath the Penthouses, these suites offer full bay windows. There is one king-sized bed in the master bedroom, while the two guest rooms have a queen-sized bed and one single bed. Catch your favorite show on the 46-inch LED TV in the living room or 40-inch LED TV in the master bedroom. A BlueRay® player is also provided.
The suite also features a fully-equipped kitchen, washing machine and laundry room.
Deluxe Two-Bedroom SuiteEnjoying views from full length bay windows, this large 2-bedroom suite comes with a flat-screen cable TV, DVD player and ironing facilities.
Deluxe Three-Bedroom SuiteEnjoying views from full length bay windows, this large 3-bedroom suite comes with 46-inch LED TV and BlueRay® player in the living area and a 32-inch LED TV in the bedroom.This suite features a full kitchen, washing machine and laundry room.
Business Two-Bedroom SuiteLocated on the 27th and 29th floors, this suite is complete with a business desk with a 4-in-1 print/scan/fax/photocopy device and ergonomic Herman Miller® chair. It is furnished with one king-sized bed in the master bedroom and one single bed in the guest room and has separate living room and dining areas.
Unwind as you catch your favorite show on the 46-inch LED TV in the living area or 40-inch LED TV in the master bedroom. A BlueRay® player is also provided. The fully-equipped kitchen, washing machine and laundry room are great for extended business stays.
Premium Two-Bedroom SuiteDecorated in soothing earth tones, this spacious 2-bedroom suite comes with a 40-inch flat-screen TV and full length windows.
Superior RoomThis modern room comes with a large bathroom and offers city or ocean views.
Rooms are strictly non-smoking.
Bed options: 1 King bed
Superior SuiteLocated on the 28th floor and equipped with a king bed, the suite provides tea/coffee making facilities and a minibar. The contemporary bathroom includes a whirlpool bathtub and separate shower area. There is a 46-inch LED TV placed in the living room or 40-inch LED TV in the master bedroom. A BlueRay® player is also provided.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Hilton Colombo Residence boasts a stellar location in the heart of Colombo, making it a prime choice for travelers seeking convenience and accessibility. Nestled centrally, the hotel is within close reach of numerous amenities, including supermarkets, cafes and essential services, catering to every need of its guests. Many reviewers highlight the fantastic, excellent and outstanding location with some pointing out the proximity to the bustling town center and key attractions like the lotus tower and the lake.
The hotel’s surroundings exude a sense of calmness despite its central positioning, offering a serene retreat from the city's hustle and bustle. Hilton Colombo Residence also shines with its clean and spacious apartments that provide spectacular views, making for a comfortable stay. Additionally, the array of on-site facilities such as the small but well-maintained pool and the excellent breakfast offerings add to the overall positive experience.
Guests have also praised the friendly and efficient staff, contributing to the welcoming atmosphere of the property. The combination of great service, fantastic food and top-notch room comfort makes Hilton Colombo Residence a highly recommended option for anyone visiting Colombo.
Breakfast
Hilton Colombo Residence offers a breakfast experience that many guests find to be exceptional. The buffet features a wide variety of dishes, including a fusion of local flavors, regular American offerings and a touch of Indian cuisine. Visitors frequently praise the breakfast for its vast and abundant choices with options like fresh fruit juice and local specialties such as Hoppers and sambols standing out.
The quality of the food receives high marks, described often as excellent, delicious and amazing. The experience is further enhanced by the staff, who provide great service and attention. However, a few minor drawbacks include occasional crowding, a slightly early end time for breakfast and some repetitive elements in the buffet selection. While the omelette station can be slow and the bread selection could improve, the overall vastness and enjoyable nature of the breakfast make it a highly commendable feature of the stay at Hilton Colombo Residence.
Dinner
The dining experience at Hilton Colombo Residence's restaurant receives high praise from its guests. Reviewers highlight the fantastic restaurant for offering both lavish breakfast and dinner buffets that they found to be excellent. Many guests enjoyed their meals immensely, noting the high quality and tastiness of the food served. The buffet dinner, in particular, stands out as a favorite, often described as excellent and even out of this world. Besides the dinner buffets, the lunch buffet also garnered positive feedback for its quality. A special mention goes to the Colombo's best Nasi Goreng, which is celebrated for its top quality, excellent quantity and amazing price. Overall, both the food and service at the restaurant are frequently described as excellent, making it a notable dining destination for guests.
Rooms
The rooms at the Hilton Colombo Residence leave an overwhelmingly positive impression on guests, praised for their spaciousness and cleanliness. Guests frequently describe the accommodations as large, comfortable and well-maintained, often comparing the size of the apartments to significantly spacious condos. The three-bedroom units, in particular, offer an impressive amount of room, making them ideal for families or groups. The views from many rooms, especially those overlooking the Lotus Tower and Beira Lake, add to the luxurious experience.
Each apartment is noted for practical amenities, including fully equipped kitchens and laundry areas. Despite some comments about the decor being a bit dated, the overall comfort and functionality of the rooms are highlighted as key strengths. The clean and tidy environment, bright spaces and well-thought-out layouts consistently receive high praises. Additionally, the quality of the bedding, towels and linens contributes to a comfortable stay.
In summary, the rooms at Hilton Colombo Residence are characterized by their impressive size, cleanliness and the convenience of extensive amenities, making them an excellent choice for both short and long-term stays.
Beds
At Hilton Colombo Residence, the beds receive a significant amount of praise from guests. Most find the beds to be very comfortable, often highlighting them as a standout feature of their stay. The comfort of the beds is frequently mentioned with terms like "comfortable," "comfy," and "great" being commonly used. Guests who require specific accommodations have also found satisfaction, such as one guest whose request for a firmer mattress for their mom with a bad back was promptly fulfilled by the hotel staff. Additionally, the quality of the beds and linens generally meets high standards, contributing positively to the overall experience.
However, the feedback isn't unanimously positive. A few guests mentioned areas for improvement; one noted that their bed was not comfortable and another stated that the beds could be a bit softer. Some guests also felt the linens and towels were in need of an update or replacement with one commenting that the bed smelled musty.
Overall, while there are minor concerns, the majority consensus leans towards the beds being a highly comfortable and integral part of the positive experience at Hilton Colombo Residence.
Cleanliness
Hilton Colombo Residence boasts impressive cleanliness and well-kept accommodations, making it a reliable choice for travelers seeking a comfortable stay. The rooms are notably spacious and impeccably clean, offering stunning views of Colombo city, including the remarkable Lotus Tower. Common areas and facilities such as the swimming pool maintain a high standard of cleanliness, contributing to the overall appeal of the property. The management and housekeeping staff are responsive and obliging, ensuring guest satisfaction.
While the majority of guest feedback highlights a high level of cleanliness, there were a few remarks about areas that could benefit from more thorough cleaning, such as the interiors of cupboards and spaces under tables. Additionally, some guests mentioned that the cleanliness of the kitchen and bathrooms could be improved. Despite minor issues, the cleanliness of the rooms, beds and tables generally received high praise. Guests appreciated the clean and tidy environment, as well as the welcoming and respectful staff, leading to a relaxing and super clean stay experience.
Overall, Hilton Colombo Residence provides clean, well-maintained accommodations with excellent service, making it a commendable choice for those visiting Colombo.
Staff
Hilton Colombo Residence receives high praise for its staff, who are consistently described as friendly, attentive and genuinely helpful. Guests commend the exceptionally accommodating and supportive nature of the personnel, highlighting the remarkable customer service throughout the hotel. Reviews frequently mention the commendable efforts made by the staff to ensure a pleasant stay with mentions of them going out of their way to assist with any needs.
Housekeeping and restaurant staff are particularly noted for their high standards with special mentions of the exceptional service at the hotel's restaurant, FLOW. The front office is also recognized for its friendly and kind demeanor, further enhancing the guest experience. The hotel's commitment to excellent service is evident from the widespread positive feedback about the staff's dedication and attentiveness, consistently providing an outstanding level of service to visitors.
Pool
The Hilton Colombo Residence features a swimming pool that receives widespread praise. Guests frequently describe the pool as fantastic, brilliant and awesome, highlighting its appeal. The pool area itself is noted for being nice, relaxing and fairly quiet, which adds to the overall tranquil ambiance. The property's amenities include a large swimming pool complemented by a sauna and steam room, which many found to be a delightful addition. For families, the small kids' pool is particularly appreciated for its cleanliness and quality. Good poolside service and a bar menu offering good value contribute to a positive poolside experience. Furthermore, the pool area offers a nice positioning and even includes a view of the notable Lotus Tower, enhancing the scenic atmosphere. While some guests note that the pool can fall into shade around 1 PM in December, the overall consensus is that the pool and its surroundings provide a very good and inviting place to unwind.
FAQ
Yes, Hilton Colombo Residence has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Hilton Colombo Residence.
Yes, Hilton Colombo Residence welcomes dogs.
Yes, parking facilities are available at Hilton Colombo Residence.