Zest Metropole
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Summary of reviewsZest Metropole, positioned in Colombo's historic Fort district, offers a prime location that guests repeatedly praise for its convenience and accessibility. The hotel is nestled near key attractions like the Dutch Hospital, Galle Face Green and Pettah Market, making it an ideal spot for both dining and nightlife. Despite being in the city's heart, it provides a serene retreat away from the hustle and bustle.
The breakfast buffet at Zest Metropole is well-received, lauded for its delicious and varied selection including both Sri Lankan and Western dishes. Guests appreciate the fresh, tasty food and the well-presented spread, although some mention that the coffee could be improved and find the breakfast slightly expensive. Nevertheless, the overall sentiment remains positive.
Dinner at the hotel's restaurant garners mixed but generally favorable reviews. Guests enjoy the local and international meals, particularly at the Ceylon Curry Club and Ministry of Crab. The room service and set menu options provide convenience and variety. Although some find the dinner prices a bit high, the overall experience and service receive commendations.
The rooms at Zest Metropole stand out for their spaciousness, comfort and modern design. Guests frequently highlight the large, comfortable beds, cleanliness and well-appointed amenities. The bathrooms, though sometimes noted as small, are praised for their modernity and cleanliness. Some minor issues with cleaning services and maintenance were noted, but the general consensus is positive.
Cleanliness throughout the hotel is a significant highlight with guests consistently describing the spaces as spotless and well-maintained. The hotel’s strong cleaning protocols contribute to a hygienic and pleasant environment, ensuring a comfortable stay.
The staff at Zest Metropole also receive predominantly positive feedback for their friendly, attentive and professional service. Guests appreciate the welcoming and efficient front desk, as well as the courteous restaurant staff. While there are occasional remarks about handling specific requests, the overall impression is one of excellent hospitality.
The WiFi at the hotel has mixed reviews. While some guests find the connection strong and stable, many others report slow speeds and frequent disconnections, indicating a need for improvement.
The gym is described as modern and user-friendly but could benefit from updated equipment and additional space. Despite its compact size, it serves well for basic workouts.
Parking options are generally satisfactory with both free and private parking available. However, the narrow approach road and limited parking spots can pose challenges. Guests also mention the inconvenience of taxis being unable to park directly in front of the hotel at times.
Zest Metropole is noted for being family-friendly with guests highlighting the convenience of rooms located close together and a welcoming atmosphere for families.
The beds receive high praise for their comfort and cleanliness, contributing significantly to the quality of sleep and overall guest satisfaction.
Overall, Zest Metropole offers a comfortable and affordable experience with a touch of luxury that aligns well with its three-star rating. Its prime location, high standards of cleanliness, comfortable accommodations and friendly staff make it a desirable choice for travelers visiting Colombo.
Categories
The breakfast buffet at Zest Metropole is well-received, lauded for its delicious and varied selection including both Sri Lankan and Western dishes. Guests appreciate the fresh, tasty food and the well-presented spread, although some mention that the coffee could be improved and find the breakfast slightly expensive. Nevertheless, the overall sentiment remains positive.
Dinner at the hotel's restaurant garners mixed but generally favorable reviews. Guests enjoy the local and international meals, particularly at the Ceylon Curry Club and Ministry of Crab. The room service and set menu options provide convenience and variety. Although some find the dinner prices a bit high, the overall experience and service receive commendations.
The rooms at Zest Metropole stand out for their spaciousness, comfort and modern design. Guests frequently highlight the large, comfortable beds, cleanliness and well-appointed amenities. The bathrooms, though sometimes noted as small, are praised for their modernity and cleanliness. Some minor issues with cleaning services and maintenance were noted, but the general consensus is positive.
Cleanliness throughout the hotel is a significant highlight with guests consistently describing the spaces as spotless and well-maintained. The hotel’s strong cleaning protocols contribute to a hygienic and pleasant environment, ensuring a comfortable stay.
The staff at Zest Metropole also receive predominantly positive feedback for their friendly, attentive and professional service. Guests appreciate the welcoming and efficient front desk, as well as the courteous restaurant staff. While there are occasional remarks about handling specific requests, the overall impression is one of excellent hospitality.
The WiFi at the hotel has mixed reviews. While some guests find the connection strong and stable, many others report slow speeds and frequent disconnections, indicating a need for improvement.
The gym is described as modern and user-friendly but could benefit from updated equipment and additional space. Despite its compact size, it serves well for basic workouts.
Parking options are generally satisfactory with both free and private parking available. However, the narrow approach road and limited parking spots can pose challenges. Guests also mention the inconvenience of taxis being unable to park directly in front of the hotel at times.
Zest Metropole is noted for being family-friendly with guests highlighting the convenience of rooms located close together and a welcoming atmosphere for families.
The beds receive high praise for their comfort and cleanliness, contributing significantly to the quality of sleep and overall guest satisfaction.
Overall, Zest Metropole offers a comfortable and affordable experience with a touch of luxury that aligns well with its three-star rating. Its prime location, high standards of cleanliness, comfortable accommodations and friendly staff make it a desirable choice for travelers visiting Colombo.
Business Hotel
Zest Metropole is located near the World Trade Centre. It offers a comfortable and convenient stay for business travelers.
Accessible Hotel
Zest Metropole offers wheelchair-accessible parking, elevators, wheelchair-accessible paths of travel, wheelchair-accessible public washrooms, concierge desk, registration desk, fitness center, and restaurant.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Guest Reviews
Situated in the vibrant heart of Colombo, Zest Metropole boasts an enviable location that has garnered widespread praise from its guests. Nestled in the historic Fort district, the hotel is conveniently positioned within walking distance of major attractions including the Dutch Hospital, Galle Face Green and the bustling Pettah Market. This central location ensures easy access to a plethora of restaurants, cafes and bars, making it a prime spot for both dining and nightlife.
The proximity to transport hubs such as the Fort railway station also makes it an ideal starting point for further explorations around the city and beyond. Despite its central position, the hotel offers a peaceful retreat from the city's hustle and bustle, providing a quiet and serene environment for relaxation.
Guests have found the location to be exceptionally convenient, whether they were in Colombo for a short stay or beginning a longer journey. The clean and modern amenities of the hotel combined with the strategic location make it an essential choice for travelers wanting to experience the essence of Colombo. Overall, Zest Metropole's prime and accessible location, coupled with its comfortable and well-maintained facilities, positions it as a top choice for anyone visiting Colombo.
The breakfast experience at Zest Metropole generally receives positive remarks from guests, highlighting the delicious and varied options available at the buffet. Guests frequently mention enjoying the tasty and fresh dishes, which include a mix of Sri Lankan and Western culinary styles. The breakfast buffet is noted for its rich selection, ranging from fresh pastries to a variety of egg-based dishes. The combination of hot dishes and pastries caters to diverse palates and the availability of veggie options adds to the appeal.
Several reviews commend the breakfast as excellent with descriptive terms such as sumptuous, delicious and magnificent being common. The breakfast buffet is also praised for its well-presented spread and generous assortment of choices. Guests appreciated the fact that it often provided everything necessary for a good start to the day with particular praise for the quality of the ingredients and the service.
On the downside, a few guests find the breakfast selection limited and occasionally underwhelming with recurring mention that the coffee could be improved. Some reviews touch on the breakfast being somewhat expensive. Despite these minor drawbacks, the overall sentiment tends to be positive with guests appreciating the substantial and well-rounded breakfast offerings at Zest Metropole.
The dinner experience at Zest Metropole is marked by a mix of favorable and modest impressions. Many guests highlight the delicious food available at the hotel's restaurant, praising both the local Sri Lankan dishes and the international options. The Ceylon Curry Club and Ministry of Crab come highly recommended by multiple reviewers, offering enticing flavors that cater to various tastes.
Guests appreciate the spacious rooms and room service, which features exceptional, reasonably priced meals that can be ordered directly to the room. The dining rooms provide good choices and the set menu options allow diners to select between two appetizers and two main courses, ensuring a varied dining experience.
Although some guests found the dinner to be a bit costly, the overall meal prices are considered reasonable. The dining experience is often a highlight of their stay with special mentions of wonderful dinners during festive occasions like Christmas.
The hotel's prime location is another frequently mentioned advantage with numerous excellent restaurants and dining options available just outside the door, especially the Dutch Hospital area, which houses several popular eateries. This vibrant vicinity ensures that guests have plenty of choices for meals outside the hotel as well.
While a few reviewers noted limited options on the à la carte menu and some perceived the meals as modest, the overall sentiment remains positive with many guests enjoying their dining experiences. The restaurant staff receives praise for their great service, adding to the overall favorable impression of dining at Zest Metropole.
Zest Metropole boasts an impressive collection of guest reviews emphasizing the standout quality of its rooms. Guests consistently highlight the spaciousness and comfort of the rooms with many noting the large, comfortable beds that ensure a restful night's sleep. Cleanliness is a frequent commendation with numerous reviews describing the rooms as very clean, spotless and well-maintained, meeting all criteria of a good hotel.
The modern design and stylish decor of the rooms appeal to many, as does the high quality of the furniture. Guests appreciate the thoughtful design and luxurious feel with well-appointed rooms that often match the promotional photos seen online. The bathrooms, while sometimes noted as smaller, are often praised for being modern, clean and featuring great rain showers with excellent water pressure.
Amenities such as large TVs, refrigerators and ample storage space further enhance the accommodation experience. Several reviews mention that the rooms are well-equipped with necessary toiletries and other essentials, contributing to a hassle-free stay. The impressive views from the rooms and the overall modern aesthetic of the hotel add to its appeal, making it a desirable choice for travelers.
While the majority of reviews are positive, a few guests noted minor drawbacks, such as slow cleaning services and occasional maintenance issues. Nonetheless, the overall consensus is that the rooms at Zest Metropole provide a comfortable, clean and modern retreat, perfect for both short stays and longer visits in Colombo.
Zest Metropole has garnered a lot of praise from its guests for the quality of its beds. Many reviewers highlight the comfort and cleanliness of the beds, noting that they are a key feature of their stay. The mattresses are frequently described as super comfortable, allowing for a restful night's sleep. Guests appreciate the good bed size and the generous, spacious nature of the beds with some noting the beds are large and oversized, providing plenty of room to spread out.
The bed linen also receives positive feedback, as it is consistently described as clean and nice. The pillows are often mentioned as being very comfy, which adds to the overall positive sleeping experience. While a few reviews suggest the bed was soft or squishy, implying that preferences for bed firmness might differ among guests, the overwhelming sentiment is one of satisfaction with the bed's comfort.
In summary, Zest Metropole's beds stand out for their high comfort level, cleanliness and spaciousness, making them a highlight for travelers seeking a good night's rest during their stay.
Zest Metropole consistently impresses guests with its exemplary standards of cleanliness. Across numerous reviews, visitors have highlighted the hotel’s spotless and immaculate condition, ensuring that rooms and shared spaces are maintained to the highest standards. Guests repeatedly remarked on the very clean and well-maintained rooms with modern and cozy interiors that contribute to an overall pleasant stay.
The hotel employs visible and strong cleaning protocols, making sure that room sanitizing is top-notch with regular changes of towels and linens. The bathrooms within the rooms are also frequently noted for their cleanliness and modern amenities.
Despite a few isolated mentions of minor issues such as occasional noise or specific areas needing more attention, the overwhelming consensus is positive. Many guests appreciated the pristine condition of the accommodations, emphasizing that everything, from bed linens to the provided amenities, was exceptionally clean. This high level of cleanliness extends to all areas, ensuring a comfortable and healthy environment for all visitors.
In summary, Zest Metropole stands out as a beacon of cleanliness and modernity, offering guests a hygienic and pleasant experience throughout their stay.
Zest Metropole's staff receives predominantly positive feedback from guests, indicating a consistently high level of service throughout the hotel. The staff is frequently described as friendly, attentive and professional with numerous mentions of their helpfulness and engagement. At the front desk, guests report efficient and welcoming service, highlighting the readiness of the team to address any queries or issues promptly. The restaurant staff is equally praised for their attentive and courteous service, contributing to a pleasant dining experience.
Multiple reviews highlight specific employees who go above and beyond to ensure guest satisfaction, showing that the staff's dedication to excellent customer service is a hotel-wide standard. Overall, the staff at Zest Metropole exemplifies what guests expect in terms of hospitality with their accommodating nature, professionalism and pleasant demeanor leaving a lasting positive impression. A few negative remarks about isolated incidents suggest there is room for improvement, particularly regarding reception and the handling of specific requests. However, the overwhelmingly positive feedback underscores the staff's role in enhancing the overall guest experience.
The WiFi experience at Zest Metropole is a mixed bag according to guest reviews. There are instances where the WiFi is reported to be in great condition with some guests finding it strong and stable with a good signal and no interruptions. However, many others have found the WiFi to be lacking. Common complaints include slow speeds, frequent disconnections and overall instability. Some guests have reported the WiFi to be spotty, weak or not working at all. Issues such as security problems with certificates and outages from midnight to morning were also noted. While a few guests found the WiFi sufficient for basic tasks like messaging and email, it was often described as inadequate for more demanding activities like video streaming. Overall, while some guests enjoyed a good internet experience, many found the WiFi service in need of significant improvement.
Zest Metropole's gym offers a mixed experience for fitness enthusiasts. On the positive side, the gym is described as modern, user-friendly and a great place to work out. Guests appreciate the new cable machine with pull-up bars and highlight the overall good quality of the facilities. Despite its small size, the gym is found to be very usable and accessible, which adds to its convenience.
However, some areas could use improvement. The gym equipment is noted to be old and guests have mentioned the need for additional gear, including new yoga mats. The limited facilities and small space might not meet the expectations of those looking for a more extensive workout environment. While the gym is beneficial for a quick workout, enhancements in equipment and space would significantly improve the experience.
Zest Metropole offers a range of parking options that guests generally find satisfactory. The hotel provides both free parking and private parking, which is often highlighted as a significant advantage. A parking garage is available and guests appreciate its good security. For those preferring street parking, it is noted as a convenient option. The approach road to the property is narrow, which can make maneuvering and parking a bit challenging. Additionally, while bike parking is available, it does not have the most reliable locks, so it's best to be cautious. There are limited parking spots and in some cases, there is no parking space or free parking available, which might require planning ahead. Guests have also mentioned that, at times, taxis are unable to park directly in front of the hotel due to road blockages.
Zest Metropole is a popular choice for families, known for its proximity to a variety of family activities. Reviews highlight the hotel's family-friendly atmosphere and the convenience of having rooms close to each other, which is particularly beneficial for guests with toddlers. Families consistently report a positive experience with many noting that their entire family felt welcome and enjoyed their stay. The hotel's ability to cater to family visits has earned it considerable praise, making it a recommended option for those traveling with children.
Zest Metropole provides a comfortable and affordable stay with reasonable rates, making it a good value option for travelers. While it is not a 5-star hotel, it offers a luxurious touch that aligns well with its three-star rating. The facilities and services reflect its three-star status, presenting nothing extraordinary but delivering decent amenities for a brief stay. The overall experience is solid for a three-star hotel with satisfactory cost performance. Although it’s a basic hotel that doesn't promise anything fancy, it meets the needs of guests looking for a short-term stay. Interestingly, some guests found it better than many so-called 4-star hotels in Sri Lanka. For those seeking good value without stretching their budget, Zest Metropole stands out as a well-priced and reliable choice.
Zest Metropole consistently receives positive feedback for its suitability as a business hotel. Guests appreciate its excellent business facilities and overall impression of a high-end establishment geared toward business travelers. The location is praised as ideal for business trips, making it a convenient choice for those continuing to travel. The hotel offers business-friendly spaces and accommodation tailored to meet the needs of business travelers, which also suits leisure guests. Notably, staff members, such as Chamalee, have been highlighted for their helpfulness to business visitors. Overall, Zest Metropole emerges as a highly recommended option for business stays.
The Zest Metropole is celebrated for its remarkable accessibility, making it an excellent choice for guests with disabilities. The hotel features accessible accommodation and facilities, ensuring a comfortable stay for all guests. It is wheelchair-friendly and elderly-friendly with all areas easily accessible by a lift. The hotel's prime location also adds to its appeal, being within walking distance to the city center, old town and major attractions. Access to public transport is straightforward, further enhancing its convenience. Additionally, the area around the hotel is safe and guarded with many restaurants nearby for dining options. Its modern design and proximity to other major hotel chains in Colombo, such as the Hilton and Marriott, contribute to an overall positive and accessible experience.
Zest Metropole offers an exceptional experience for honeymooners, making it perfect for couples seeking a romantic getaway. The hotel provides a honeymoon-worthy ambiance, ideal for a couples retreat. Guests can enhance their stay with a honeymoon package that caters specifically to newlyweds. The romantic ambiance and thoughtful touches, like a complimentary watermelon drink delivered to the room, contribute to making it a memorable experience. The hotel's location further complements its appeal for honeymooners, ensuring an ideal setting for a special occasion.
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Location
The proximity to transport hubs such as the Fort railway station also makes it an ideal starting point for further explorations around the city and beyond. Despite its central position, the hotel offers a peaceful retreat from the city's hustle and bustle, providing a quiet and serene environment for relaxation.
Guests have found the location to be exceptionally convenient, whether they were in Colombo for a short stay or beginning a longer journey. The clean and modern amenities of the hotel combined with the strategic location make it an essential choice for travelers wanting to experience the essence of Colombo. Overall, Zest Metropole's prime and accessible location, coupled with its comfortable and well-maintained facilities, positions it as a top choice for anyone visiting Colombo.
Breakfast
Several reviews commend the breakfast as excellent with descriptive terms such as sumptuous, delicious and magnificent being common. The breakfast buffet is also praised for its well-presented spread and generous assortment of choices. Guests appreciated the fact that it often provided everything necessary for a good start to the day with particular praise for the quality of the ingredients and the service.
On the downside, a few guests find the breakfast selection limited and occasionally underwhelming with recurring mention that the coffee could be improved. Some reviews touch on the breakfast being somewhat expensive. Despite these minor drawbacks, the overall sentiment tends to be positive with guests appreciating the substantial and well-rounded breakfast offerings at Zest Metropole.
Dinner
Guests appreciate the spacious rooms and room service, which features exceptional, reasonably priced meals that can be ordered directly to the room. The dining rooms provide good choices and the set menu options allow diners to select between two appetizers and two main courses, ensuring a varied dining experience.
Although some guests found the dinner to be a bit costly, the overall meal prices are considered reasonable. The dining experience is often a highlight of their stay with special mentions of wonderful dinners during festive occasions like Christmas.
The hotel's prime location is another frequently mentioned advantage with numerous excellent restaurants and dining options available just outside the door, especially the Dutch Hospital area, which houses several popular eateries. This vibrant vicinity ensures that guests have plenty of choices for meals outside the hotel as well.
While a few reviewers noted limited options on the à la carte menu and some perceived the meals as modest, the overall sentiment remains positive with many guests enjoying their dining experiences. The restaurant staff receives praise for their great service, adding to the overall favorable impression of dining at Zest Metropole.
Rooms
The modern design and stylish decor of the rooms appeal to many, as does the high quality of the furniture. Guests appreciate the thoughtful design and luxurious feel with well-appointed rooms that often match the promotional photos seen online. The bathrooms, while sometimes noted as smaller, are often praised for being modern, clean and featuring great rain showers with excellent water pressure.
Amenities such as large TVs, refrigerators and ample storage space further enhance the accommodation experience. Several reviews mention that the rooms are well-equipped with necessary toiletries and other essentials, contributing to a hassle-free stay. The impressive views from the rooms and the overall modern aesthetic of the hotel add to its appeal, making it a desirable choice for travelers.
While the majority of reviews are positive, a few guests noted minor drawbacks, such as slow cleaning services and occasional maintenance issues. Nonetheless, the overall consensus is that the rooms at Zest Metropole provide a comfortable, clean and modern retreat, perfect for both short stays and longer visits in Colombo.
Beds
The bed linen also receives positive feedback, as it is consistently described as clean and nice. The pillows are often mentioned as being very comfy, which adds to the overall positive sleeping experience. While a few reviews suggest the bed was soft or squishy, implying that preferences for bed firmness might differ among guests, the overwhelming sentiment is one of satisfaction with the bed's comfort.
In summary, Zest Metropole's beds stand out for their high comfort level, cleanliness and spaciousness, making them a highlight for travelers seeking a good night's rest during their stay.
Cleanliness
The hotel employs visible and strong cleaning protocols, making sure that room sanitizing is top-notch with regular changes of towels and linens. The bathrooms within the rooms are also frequently noted for their cleanliness and modern amenities.
Despite a few isolated mentions of minor issues such as occasional noise or specific areas needing more attention, the overwhelming consensus is positive. Many guests appreciated the pristine condition of the accommodations, emphasizing that everything, from bed linens to the provided amenities, was exceptionally clean. This high level of cleanliness extends to all areas, ensuring a comfortable and healthy environment for all visitors.
In summary, Zest Metropole stands out as a beacon of cleanliness and modernity, offering guests a hygienic and pleasant experience throughout their stay.
Staff
Multiple reviews highlight specific employees who go above and beyond to ensure guest satisfaction, showing that the staff's dedication to excellent customer service is a hotel-wide standard. Overall, the staff at Zest Metropole exemplifies what guests expect in terms of hospitality with their accommodating nature, professionalism and pleasant demeanor leaving a lasting positive impression. A few negative remarks about isolated incidents suggest there is room for improvement, particularly regarding reception and the handling of specific requests. However, the overwhelmingly positive feedback underscores the staff's role in enhancing the overall guest experience.
Wi-Fi
Gym
However, some areas could use improvement. The gym equipment is noted to be old and guests have mentioned the need for additional gear, including new yoga mats. The limited facilities and small space might not meet the expectations of those looking for a more extensive workout environment. While the gym is beneficial for a quick workout, enhancements in equipment and space would significantly improve the experience.
Parking
Family
3 Star
Business
Accessible
Honeymoon
No, Zest Metropole doesn't have any pool.
No, a spa isn't available at Zest Metropole.
No, Zest Metropole doesn't allow dogs.
Yes, parking facilities are available at Zest Metropole.
Yes, Zest Metropole has a gym.
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