Designed with accessibility and inclusivity in mind, this property features a fully accessible bedroom complete with a wet room, as well as another room suitable for visitors with limited mobility.
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: Our twin and one double room
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?No
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Twin
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? Some mobility is needed for those that use a wheelchair as there is a step into the shower with handrails and a seat. A small step is needed to be navigated into the building.
The hotel provides 5 disabled car parking spaces and 2 ground floor accessible bedrooms with grab rails, alarms, and handrails in bathrooms. Lower level wardrobes and spy holes are fitted in accessible rooms. Level access is available to the restaurant and bar areas, and two disabled toilets have emergency alarm cords.
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Summary of reviews related to the 'Accessible' categoryThe reviews of Britannia Hotel Newcastle Airport highlight several key aspects regarding its accessibility for guests with disabilities. Positively, the hotel offers easy access with many rooms conveniently located on the ground floor and equipped with accessible bathrooms. The hotel features wide doors to rooms and accessible options throughout public areas, making it comfortable for wheelchair users. Guests appreciate the quick check-in process and the helpful and friendly staff who provide accessible information and assistance. The proximity to the airport is also a major plus, as it is within walking distance, simplifying travel for guests with early morning flights. However, some areas need improvement, such as the lack of a lift, the safety of the carpet near the lift entrance and the need for more walk-in showers. While the hotel's accessibility features are commendable, the overall experience is somewhat marred by the dated and run-down condition of the property, indicating a need for modernization and renovation. Nonetheless, the hotel's good mobility access and convenient arrangements for leaving cars are favorable aspects for guests with disabilities. Show more
The hotel features 3 fully accessible bedrooms with spacious, wheelchair-accessible rooms and bathrooms, including roll-in showers with height-adjustable seats. Its reception, restaurant, and bar are fully accessible. The main entrance has an automatic door with a drop curb, and guide dogs are permitted.
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Summary of reviews related to the 'Accessible' categoryThe DoubleTree by Hilton Hotel Newcastle International Airport offers commendable accessibility features, making it a suitable choice for guests with disabilities. The hotel boasts accessible facilities, including good wheelchair-accessible rooms, available elevators and accessible toilets. It is a convenient option for disabled travelers because of its proximity to Newcastle Airport, being just a short walk away—literally about 30 seconds to 2 minutes.
Rooms are noted to be comfortable, serene and family-friendly, suitable for children and larger groups with the provision of family rooms. The hotel makes accessing upper floors straightforward with the inclusion of disabled lifts and ramp access.
However, some areas can be improved, particularly concerning access to reception and certain amenities. There are reports of cluttered pathways leading to the reception desk and side entrance, making navigation challenging. Additionally, the disabled toilet in the restaurant has been described as not easily accessible.
Despite these issues, the hotel maintains excellent accessibility in other areas, including spacious, clean and quiet accessible rooms with large bathrooms and features like roll-in showers. The general ease of access and welcoming environment for families and children further enhances its appeal for disabled guests. Show more
