Concord35.44310100,
-80.60978400,
80 Transit Ct Nw,concord,nc,28025(Show on Map)
7.0
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsQuality Inn Concord Kannapolis has garnered predominantly positive reviews, particularly for its convenient and strategic location. Guests highlight its proximity to essential destinations such as hospitals, highways and various dining options, making it an ideal choice for those exploring the Concord and Kannapolis areas. Additionally, the hotel's central position near the interstate facilitates quick access to local attractions like the speedway and malls.
The hotel's breakfast offerings receive mixed feedback. Many guests appreciate the free breakfast with its standard options, including waffles, bagels, muffins, cereal, juice and milk, which often suffice to start the day positively. However, some guests note limitations in variety with the absence of items like eggs and bacon occasionally detracting from the experience. The recent shift to serving breakfast in brown bags due to COVID-19 has affected some guests' satisfaction.
The rooms at Quality Inn Concord Kannapolis are widely praised for their cleanliness and comfort. Numerous visitors commend the hotel's fresh-smelling, newly renovated rooms, comfortable beds and ample amenities. The spacious and quiet accommodations, coupled with the friendly and helpful staff, further enhance the guests' experience. While a few guests report minor maintenance issues and room odors, the majority of feedback emphasizes the hotel's dedication to providing clean, comfortable and accommodating rooms.
Cleanliness is a standout feature at this hotel with many reviews applauding the spotless conditions of both the rooms and public areas. Guests often mention the clean and comfortable beds and the overall well-kept appearance of the property, both inside and out. Although there are occasional comments about areas needing updates, such as air conditioning units and bathroom spaces, the predominant sentiment is that of satisfaction with the hotel's cleanliness.
The hotel's staff receives frequent praise for their friendliness and helpfulness. Guests commend the personnel for their accommodating and courteous demeanor, contributing to a welcoming and comfortable stay. Positive experiences often include small gestures like providing snacks at check-in and clear communication about amenities. However, there are sporadic reports of communication difficulties due to some staff members' limited English proficiency and isolated incidents of unprofessional behavior.
Lastly, the beds at Quality Inn Concord Kannapolis are often described as very comfortable by guests with many highlightings the coziness of both the mattresses and pillows. While there is some variability in bed firmness that may not suit everyone's preference, the general consensus is that the hotel offers a pleasant and restful sleeping environment. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Business Hotel
Quality Inn offers a business center, a 24-hour front desk, and free parking. It also provides a fitness center and complimentary breakfast.
Hotel with Gym
Room Types
King Room - Non-SmokingThis guestroom includes a small refrigerator, coffee maker and private bathroom.
Double Room with Two Double Beds - Non-SmokingThis guestroom includes a small refrigerator, coffee maker and private bathroom.
King Room - Smoking This guestroom includes a small refrigerator, coffee maker and private bathroom.
Double Room with Two Double Beds - SmokingThis guestroom includes a small refrigerator, coffee maker and private bathroom.
Double Room - Accessible/Non-SmokingThis double room features a tea and coffee maker and a TV. The unit has 1 bed.
Guest Reviews
7.0
Good
Location
The Quality Inn Concord Kannapolis boasts a prime position that has received much praise for its convenience and accessibility. Guests appreciate its proximity to key destinations such as hospitals, highways and various food outlets. It's situated right off the thruway, making it easy to access interstate highways and providing quick routes to nearby attractions like the speedway, malls and retail establishments. The central location is ideal for those visiting family or looking to explore the Concord and Kannapolis areas with plenty of good restaurants and stores within reach. Despite the occasional noise, the majority of guests find the location highly favorable for their needs and would likely return for another stay.
Breakfast
The breakfast offerings at Quality Inn Concord Kannapolis present a mixed experience for guests. Many visitors found the breakfast to be good with options like waffles, bagels, muffins, cereal, juice, fruit and milk being appreciated. Some guests also praised the breakfast as a warm and satisfying start to chilly mornings.
However, others felt that the selection was limited and lacked variety, noting the absence of items such as fruit, eggs and bacon. Complaints about the breakfast included stale food, limited cereal options and a lack of more substantial items. Additionally, some guests were disappointed that breakfast could only be eaten in the lobby and not taken back to their rooms. The introduction of breakfast in brown bags due to COVID-19 further impacted the experience for some.
Despite the varied reviews, the hotel does offer a free breakfast and for some, it was sufficient to start their day on a positive note.
Rooms
Quality Inn Concord Kannapolis offers rooms that shine in terms of cleanliness and comfort. Many guests have praised the fresh-smelling, newly renovated accommodations, noting the comfortable beds and ample amenities that cater to travelers' needs. The rooms are frequently described as spacious, neat and quiet with several guests appreciating the helpful and friendly staff. The hotel's convenient location near food establishments and the interstate is also a highlight. However, it's important to be aware that a few guests reported issues with room odors and maintenance problems, such as loose toilet seats and dirty air conditioning units. Despite these occasional concerns, the predominating feedback emphasizes the hotel’s commitment to providing clean, comfortable and accommodating rooms for its guests.
Beds
The beds at Quality Inn Concord Kannapolis have received numerous positive remarks from guests with many describing them as very comfortable and even specifically noting the comfort of both the beds and pillows. Descriptions such as comfy beds and very comfortable bed are commonly cited, showcasing the overall satisfaction with the sleeping arrangements. However, it is also worth mentioning that some guests found the beds to be firmer or even hard, indicating a variance in bed firmness that might depend on individual preferences. Despite this, the general consensus is that the beds provide a pleasant and comfortable sleeping experience.
Cleanliness
Quality Inn Concord Kannapolis consistently impresses guests with its remarkable cleanliness. Visitors frequently highlight the clean and comfortable beds, noting that everything appears clean and neat. The property itself maintains a high level of cleanliness both inside and out with well-maintained grounds and an interior that seems to shine. Guests have also mentioned the convenience of the location alongside the cleanliness, adding to the overall comfort of the stay.
Occasional remarks suggest that some areas could benefit from updates, such as the air conditioning units and small bathroom spaces. However, the majority of reviews emphasize positive experiences with an exceptionally clean environment. The staff also receive praise for their helpfulness, kindness and friendliness, further enhancing the positive atmosphere of the hotel. Overall, guests can expect a clean, comfortable and pleasant stay at Quality Inn Concord Kannapolis.
Staff
Upon visiting the Quality Inn Concord Kannapolis, one immediately notices the diverse range of experiences with the hotel's staff. A prevailing sentiment among guests is the friendliness and helpfulness of the staff, who frequently go out of their way to assist visitors and make their stay pleasant. Many guests praise the excellent service treatment and courteous demeanor of the hotel's personnel.
A significant number of reviews highlight the staff as being very friendly, accommodating and courteous, ensuring that guests feel welcomed and comfortable. Small touches, such as providing snacks at check-in and clear communication about amenities like breakfast, contribute positively to the overall experience. The front desk's helpfulness and readiness to assist with any inquiries show a dedication to guest satisfaction.
However, some guests reported a lack of proficiency in English among certain staff members, which occasionally led to communication difficulties. Additionally, a few reviews mention instances of rudeness and inconsistency in policy enforcement, suggesting that interactions with management and specific staff members can sometimes be less than ideal.
In summary, while the staff at Quality Inn Concord Kannapolis mostly receive praise for their friendliness and helpfulness, there are occasional issues with communication and isolated reports of unprofessional behavior.
No, Quality Inn Concord Kannapolis doesn't have any pool.
No, a spa isn't available at Quality Inn Concord Kannapolis.
Yes, Quality Inn Concord Kannapolis welcomes dogs.
No, parking facilities aren't available at Quality Inn Concord Kannapolis.