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Summary of reviewsHotel Randy in Constanta offers a mix of positives and areas for improvement according to guest reviews. The hotel boasts a prime location, providing easy access to local shops, public transportation and a short walking distance to the beach, making it a convenient choice for both leisure and exploration. Despite some guests feeling the walk to the beach was a bit long, the tranquility and peaceful environment of the hotel’s setting were appreciated.
The breakfast service elicits mixed reactions. Many guests enjoyed the extensive variety and deliciousness of the breakfast buffet, finding it sufficient and adding value by being included in the overall price. However, certain guests pointed out the limitations, noting that some items were not fresh and were dissatisfied with additional charges for beverages like cappuccino and espresso. Overall, while appreciable, the breakfast service has room for enhancement.
Rooms at Hotel Randy are frequently praised for their spaciousness and cleanliness. Guests commend the nice views and quiet environment, which contribute to a restful stay. However, the furniture and room amenities show significant signs of age with some dating back as much as 40 years. Comfort issues such as small and hard beds, problems with room fixtures and poor insulation have been highlighted as areas needing attention to improve guest experiences.
The remarkable cleanliness of the hotel is frequently praised. With clean and cozy accommodations, the hotel ensures a high standard of hygiene. Bathrooms, linens and towels are noted to be impeccably maintained and the thorough daily cleaning service adds to a comfortable stay. Friendly and efficient reception staff further enhance the overall cleanliness and guest experience.
The staff at Hotel Randy are recognized for their friendliness and helpfulness with specific staff members being mentioned for their exceptional service. Although there were occasional language barriers, the general consensus is that the staff exhibit a welcoming and supportive attitude, contributing positively to guests' stays.
Despite the mixed reviews about the beds, which some guests found to be uncomfortable due to their firmness and size, cleanliness was consistently emphasized as a strong point. Lastly, although Hotel Randy claims a 4-star rating, many guests feel it falls short of that standard and would be closer to a 3-star rating, particularly noting the need for updates and improvements in facilities and services.
Overall, Hotel Randy scores highly on location, cleanliness and staff friendliness, making it a pleasant stay for many, though there are significant areas for improvement, particularly in room comfort and maintaining the standards expected of a 4-star hotel. Show more
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Family Friendly Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
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Guest Reviews
7.4
Good
Location
Hotel Randy boasts a prime location in Constanta, offering guests a mix of city convenience and seaside tranquility. Centrally situated, it provides easy access to local shops and public transportation. The beach is within walking distance, typically around a 7-10 minute stroll, making it a suitable option for both leisure and exploration. Nestled in a quiet spot, the hotel ensures a peaceful stay, while still being a short distance from the bustling center. Although some guests found the walk to the beach a bit lengthy, the overall convenience of the location remains favorable for many visitors.
Breakfast
Hotel Randy's breakfast offerings are a mixed bag, catering to a wide range of preferences and expectations. Guests who enjoyed their morning meals often highlighted the variety and taste, describing the breakfast as delicious, tasty and diverse. The Swedish buffet and the wide array of options also received positive mentions with some guests noting that the breakfast was more than enough for their needs. Additionally, the inclusion of breakfast and beach access in the overall price added value to their stay.
However, not all guests were equally impressed. Some found the breakfast options limited and the quality mediocre, describing the food as old and not fresh. There were repeated concerns about the meagerness and poor quality of certain items with complaints about cold milk for cereal and the need for better cooking of the omelet. The fact that cappuccino and espresso were not included and incurred additional charges was also a significant drawback for several guests.
Further remarks included the need for improvements, particularly during the winter period and mentions of occasional loud music in the reception and restaurant during breakfast hours. Despite these drawbacks, the hotel's clean location and adequate breakfast choices were appreciated by many.
Overall, Hotel Randy's breakfast service has its strengths and areas for improvement, striving to cater to both satisfied and more discerning guests.
Rooms
Hotel Randy offers large and spacious rooms that are frequently noted for their cleanliness, making it an acceptable choice for a holiday retreat. Guests often appreciate the nice views from the rooms and the quiet environment, adding to a restful experience. Moreover, the private bathrooms are clean and come with essential amenities. Despite these positive aspects, many visitors have highlighted areas needing improvement.
The furniture and rooms are quite dated, some as old as 40 years, which detracts from the overall aesthetic and comfort. Beds in particular have attracted criticism for being small, hard and uncomfortable. Issues with room amenities such as broken showers, poor insulation and malfunctioning internet have also been reported. Some guests experienced problems due to limited room key cards and soundproofing. Furthermore, the quality of some room fixtures requires attention with some wear and tear noted in the bathroom.
In summary, while Hotel Randy boasts clean and spacious accommodation with pleasant views, there are several aspects, especially regarding comfort and modernization, that demand attention to enhance the guest experience.
Beds
Hotel Randy's beds seem to have garnered mixed feedback from its guests. Some guests have found the beds to be uncomfortable, often noting issues such as stiffness, hard mattresses and narrow sizes. Concerns have been raised about the beds being quite narrow and small, which might be particularly noticeable for those used to more spacious sleeping arrangements. However, while these points may be worth considering when planning a stay, it’s important to remember that comfort can be subjective and individual preferences for mattress firmness vary.
Cleanliness
Hotel Randy is highly praised for its remarkable cleanliness with many guests noting that the rooms are spacious and impeccably maintained. Visitors frequently mention the immaculate condition of the beds, linens and towels, highlighting the hotel's commitment to hygiene. The amenities are described as being cloaked in cleanliness with clean and cozy accommodations providing a comfortable stay. The cleaning services are thorough with towels changed daily and linens refreshed every three days. Reception staff also receive accolades for their friendliness and efficiency, contributing positively to the overall guest experience. For those seeking a clean and well-kept environment, Hotel Randy comes highly recommended.
Staff
The staff at Hotel Randy has garnered substantial praise for their friendliness and helpfulness. Numerous reviews highlight the extraordinarily kind and welcoming attitude of the employees with specific mentions of individuals such as Maria, who assisted with room arrangements and the receptionist Alexandra, who, along with colleagues like Luminata and Gabriela, contributed to a pleasant experience. Managers like Mihaela and the hotel guards were also noted for their attentiveness. Many guests found the check-in process smooth and appreciated the friendly receptionists, often described as very nice, super friendly and communicative.
However, there were isolated instances where staff struggled with language barriers, which led to minor inconveniences such as difficulties in understanding included facilities or lack of English/German proficiency at check-in. Despite these issues, the overall essence of the staff's service shines through as being fundamentally good, marked by promptness and a genuine effort to maintain a positive atmosphere. The hotel restaurant also received commendations for excellent service, contributing further to an enjoyable stay.
In summary, the staff at Hotel Randy is largely perceived as friendly, helpful and kind-hearted, striving to ensure guests have a pleasant experience.
4 Star
Hotel Randy claims a 4-star rating, but numerous guest reviews suggest that it no longer meets the standards expected of such a designation. Visitors have repeatedly noted that the quality of facilities and services is reminiscent of a 3-star establishment. Breakfast offerings have been specifically mentioned as disappointing, falling short of the expected diversity and quality. Additionally, the hotel hallways and breakfast area are described as being uncomfortably warm and the bathrooms are in urgent need of renovation and improvement. Overall, the general sentiment is that the hotel does not live up to its purported 4-star status.
No, Hotel Randy doesn't have any pool.
No, a spa isn't available at Hotel Randy.
No, Hotel Randy doesn't allow dogs.
Yes, parking facilities are available at Hotel Randy.