4-Star HotelSummary of reviews related to the '4 Star' categoryPampulha Lieu Hotel has garnered praise for its excellent coffee, spotless cleanliness and consistently friendly and attentive staff. Guests have described the service as lovely, polite and super pleasing, which has led to frequent recommendations. Many were delighted with the overall service experience provided by the hotel.
However, the hotel's four-star rating has been a point of contention among reviewers. While the rooms are described as satisfactory, there are concerns about their outdated condition and the overall state of the building. Several guests feel that the hotel falls short of a true four-star rating and suggest it is more accurately a three-star establishment. The location has also been mentioned as less than ideal, further questioning its star rating. Despite these critiques, the positive interactions with the staff and certain amenities like coffee still make it a worthwhile consideration for some.
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