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Small Hotels Taking Steps Towards Sustainability in Cook
8 HOTELS IN COOKRanking can be influenced by the commissions we receive.
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Summary of reviews
Embassy Suites Chicago - Downtown River North receives overwhelmingly positive reviews, especially regarding its prime location, breakfast offerings and friendly staff. The hotel is situated in the heart of downtown Chicago, close to renowned shopping and dining options on Michigan Avenue, the Navy Pier and various museums. Its location makes it an excellent base for exploring the city with many attractions within walking distance and easy access to public transportation. Guests appreciate the safety and convenience of the neighborhood, adding to the overall appeal, especially for families.
The breakfast at the hotel consistently impresses guests with its extensive variety and quality. Made-to-order omelets, fresh fruit and a full breakfast buffet receive particular praise. The friendly service and well-organized setup contribute to a positive experience. The added value of complimentary breakfast and evening happy hours, featuring free drinks and snacks, enhances the overall satisfaction of the stay.
While the rooms are spacious and suitable for larger groups or families, there are mixed reviews regarding their condition. Guests appreciate the practical suite layouts and overall cleanliness, but many note that the decor is outdated with issues such as dim lighting, worn furniture and old carpets. Improvements in housekeeping and regular maintenance could elevate the guest experience significantly.
Cleanliness in the hotel also garners mixed feedback. While many guests find the rooms and public areas clean and well-maintained, others report inconsistencies in housekeeping services and specific cleanliness issues. However, the breakfast area is frequently described as clean and well-stocked.
The staff at Embassy Suites Chicago - Downtown River North receive high praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the helpful and quick responses to their needs, making the service a standout feature of the hotel.
The WiFi service is an area with room for improvement, as guests report inconsistent connections and slow speeds. Clarification on the availability and cost of WiFi services could also enhance guest satisfaction.
The gym is well-regarded for its cleanliness and good variety of equipment, although some updates to the equipment might be beneficial. Despite the occasional maintenance issues, the fitness facilities are a positive aspect for guests who prioritize working out during their stay.
The pool receives mixed reviews with positive comments on availability, cleanliness and the enjoyment of children. However, the small size, maintenance concerns and temperature issues are points of criticism.
Parking is convenient but costly with high fees being a common complaint among guests. Despite this, the availability of onsite and valet parking is appreciated.
For families, the hotel is highly recommended due to its spacious suites, accommodating atmosphere and family-friendly amenities. The beautiful atrium and the wide range of food options at breakfast make it a comfortable choice for those traveling with children.
Overall, Embassy Suites Chicago - Downtown River North excels in location, breakfast and service, though it could benefit from addressing some room maintenance and cleanliness issues, as well as improving WiFi connectivity and clarity on parking costs.
The breakfast at the hotel consistently impresses guests with its extensive variety and quality. Made-to-order omelets, fresh fruit and a full breakfast buffet receive particular praise. The friendly service and well-organized setup contribute to a positive experience. The added value of complimentary breakfast and evening happy hours, featuring free drinks and snacks, enhances the overall satisfaction of the stay.
While the rooms are spacious and suitable for larger groups or families, there are mixed reviews regarding their condition. Guests appreciate the practical suite layouts and overall cleanliness, but many note that the decor is outdated with issues such as dim lighting, worn furniture and old carpets. Improvements in housekeeping and regular maintenance could elevate the guest experience significantly.
Cleanliness in the hotel also garners mixed feedback. While many guests find the rooms and public areas clean and well-maintained, others report inconsistencies in housekeeping services and specific cleanliness issues. However, the breakfast area is frequently described as clean and well-stocked.
The staff at Embassy Suites Chicago - Downtown River North receive high praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the helpful and quick responses to their needs, making the service a standout feature of the hotel.
The WiFi service is an area with room for improvement, as guests report inconsistent connections and slow speeds. Clarification on the availability and cost of WiFi services could also enhance guest satisfaction.
The gym is well-regarded for its cleanliness and good variety of equipment, although some updates to the equipment might be beneficial. Despite the occasional maintenance issues, the fitness facilities are a positive aspect for guests who prioritize working out during their stay.
The pool receives mixed reviews with positive comments on availability, cleanliness and the enjoyment of children. However, the small size, maintenance concerns and temperature issues are points of criticism.
Parking is convenient but costly with high fees being a common complaint among guests. Despite this, the availability of onsite and valet parking is appreciated.
For families, the hotel is highly recommended due to its spacious suites, accommodating atmosphere and family-friendly amenities. The beautiful atrium and the wide range of food options at breakfast make it a comfortable choice for those traveling with children.
Overall, Embassy Suites Chicago - Downtown River North excels in location, breakfast and service, though it could benefit from addressing some room maintenance and cleanliness issues, as well as improving WiFi connectivity and clarity on parking costs.
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Sustainability Journey
Small
Honeymoon
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Summary of reviews
CitizenM Chicago Downtown enjoys a central, highly praised location that allows easy access to Chicago's main attractions, including the Chicago River, Millennium Park and the Magnificent Mile. Guests consistently highlight its convenience and the neighborhood's safety, making it an excellent base for both tourists and business travelers.
The breakfast buffet at the hotel is often described as comprehensive and of excellent quality, featuring fresh products like fruits, cereal and bread. It stands out with its variety and delicious options, particularly the well-liked bacon. Although there are mixed feelings about the lack of daily variety, most guests find it generous and reasonably priced.
Dinner experiences generally receive positive reviews, especially with standout dishes like rosemary fries and crab cakes. The 24/7 availability of the bar and restaurant adds to the hotel's appeal despite some wishing for a broader menu and improvements in service efficiency. The bar itself is highly regarded for its pleasant ambiance and excellent drinks, though the pricing can be high.
The rooms at citizenM Chicago Downtown are compact yet intelligently designed, offering modern and cozy environments well-suited for short stays or business trips. The technologically advanced features controlled via an iPad, the clean rooms and the comfortable large beds enhance the guest experience, despite some guests finding the room size too small for their liking.
Cleanliness is a significant strength of the hotel with guests frequently commending the spotless rooms and well-maintained common areas. The modern decor complements the high hygiene standards, ensuring a pleasant stay.
The staff at citizenM Chicago Downtown are known for their friendliness and helpfulness with many commending their supportive and positive attitudes. The efficient and courteous reception staff contribute to smooth check-ins and overall positive experiences, even though there are occasional mentions of lapses in service promptness.
CitizenM offers excellent WiFi connectivity across the property, which supports the hotel's high-tech ambiance. The beds receive high praise for comfort, though opinions on the firmness of the pillows vary. The built-in, large beds by the window are a unique feature appreciated by many guests.
Although the hotel might not meet traditional four-star expectations in every aspect, it is celebrated for its modern, stylish design and great functionality. The practical and aesthetically pleasing furnishings, combined with a hip ambiance, make it feel almost like a five-star establishment.
Catering well to business travelers, the hotel offers ample coworking spaces, a 24-hour bar and kitchen and excellent coffee bar options. The business facilities align well with the needs of professionals and the gym provides an added convenience for maintaining workout routines.
Accessibility is a key feature at citizenM Chicago Downtown with ADA accommodations and accessible common areas including the rooftop bar and balcony. The hotel's elevators facilitate easy navigation, making it a suitable choice for guests with disabilities.
Overall, citizenM Chicago Downtown stands out as a modern, clean and centrally located hotel offering stylish accommodations, excellent amenities and friendly service, making it a preferred choice for both leisure and business travelers.
The breakfast buffet at the hotel is often described as comprehensive and of excellent quality, featuring fresh products like fruits, cereal and bread. It stands out with its variety and delicious options, particularly the well-liked bacon. Although there are mixed feelings about the lack of daily variety, most guests find it generous and reasonably priced.
Dinner experiences generally receive positive reviews, especially with standout dishes like rosemary fries and crab cakes. The 24/7 availability of the bar and restaurant adds to the hotel's appeal despite some wishing for a broader menu and improvements in service efficiency. The bar itself is highly regarded for its pleasant ambiance and excellent drinks, though the pricing can be high.
The rooms at citizenM Chicago Downtown are compact yet intelligently designed, offering modern and cozy environments well-suited for short stays or business trips. The technologically advanced features controlled via an iPad, the clean rooms and the comfortable large beds enhance the guest experience, despite some guests finding the room size too small for their liking.
Cleanliness is a significant strength of the hotel with guests frequently commending the spotless rooms and well-maintained common areas. The modern decor complements the high hygiene standards, ensuring a pleasant stay.
The staff at citizenM Chicago Downtown are known for their friendliness and helpfulness with many commending their supportive and positive attitudes. The efficient and courteous reception staff contribute to smooth check-ins and overall positive experiences, even though there are occasional mentions of lapses in service promptness.
CitizenM offers excellent WiFi connectivity across the property, which supports the hotel's high-tech ambiance. The beds receive high praise for comfort, though opinions on the firmness of the pillows vary. The built-in, large beds by the window are a unique feature appreciated by many guests.
Although the hotel might not meet traditional four-star expectations in every aspect, it is celebrated for its modern, stylish design and great functionality. The practical and aesthetically pleasing furnishings, combined with a hip ambiance, make it feel almost like a five-star establishment.
Catering well to business travelers, the hotel offers ample coworking spaces, a 24-hour bar and kitchen and excellent coffee bar options. The business facilities align well with the needs of professionals and the gym provides an added convenience for maintaining workout routines.
Accessibility is a key feature at citizenM Chicago Downtown with ADA accommodations and accessible common areas including the rooftop bar and balcony. The hotel's elevators facilitate easy navigation, making it a suitable choice for guests with disabilities.
Overall, citizenM Chicago Downtown stands out as a modern, clean and centrally located hotel offering stylish accommodations, excellent amenities and friendly service, making it a preferred choice for both leisure and business travelers.
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Sustainability Journey
Small
Business
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Sustainability Journey
Small
Cheap
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Sustainability Journey
Small
Ski
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Sustainability Journey
Small
Cheap
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Sustainability Journey
Small
Adult Only
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Sustainability Journey
Small
Parking
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