4-Star HotelSituated at the heart of Grenoble's business district, this hotel is near the TGV train station and a tram stop. It features a fitness room, a video games area for children, and the Gourmet Bar that offers regional fare and healthy cuisine.
Show more
Summary of reviews related to the '4 Star' categoryNovotel Grenoble Centre often falls short of meeting the standards expected of a four-star hotel, based on various guest feedback. The main areas of concern include the cleanliness and maintenance of the rooms and facilities. Issues such as worn and yellowed toilet seats, peeling paint on bathroom ceilings, blocked toilet bowls and mold on the bathroom walls have been cited by guests. Additionally, the toilet room was noted to have feces on the walls and soap was missing in some cases.
The breakfast provided did not meet the expectations for a four-star establishment with guests describing it as uninteresting and subpar. The hotel's signage also drew criticism with only a partially lit Novotel sign, which detracts from the overall impression of the hotel.
While Novotel Grenoble Centre is perceived as having the potential to meet high standards, it appears that the actual experience often falls below what is typically expected from a four-star rated facility. This discrepancy between expectation and reality has led to disappointment among some guests who anticipated a higher level of service and quality during their stay.
Show moreRead review summaries for all categories
