Accessible HotelShutters on the Banks provides handicap accessible rooms equipped with roll-in showers, bathroom grab bars, and adjustable height handheld shower wands. The hotel also features an indoor pool with a lift, wheelchair accessible facilities throughout the property including the pool, a wheelchair accessible boardwalk to the beach, and an accessible fitness center. Accessible front desk, elevators, and accessible paths to elevators are also available.
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Summary of reviews related to the 'Accessible' categoryShutters on the Banks appears to have a mixed record regarding accessibility for guests with disabilities. On the positive side, the indoor pool is noted for being more accessible and free, easily accessible parking adds convenience for all visitors. The staff receives high marks for their responsiveness to accessibility needs and the hotel's efforts extend to having rooms specifically re-assigned for better accessibility. Additionally, the breakfast area is described as small but easy to access and private access to the beach offers a degree of convenience.
However, some reviews point out areas for improvement. There's mention of a steep incline leading to the beach, which can make beach access challenging, particularly for the elderly. Furthermore, there are indications that not all areas of the hotel are accessible. Balancing these factors, Shutters on the Banks offers several thoughtful features for accessibility but still has some hurdles to overcome for a fully inclusive experience.
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