Altis Belem Hotel & Spa is a luxurious 5-star boutique hotel that is located in Belem and overlooks the Tagus River. Every one of its 50 rooms and suites is distinctively decorated and represents a different country that was included in the Portuguese Discoveries of the 15th and 16th centuries. Guests can also enjoy the exquisite restaurant that boasts one Michelin star, as well as the renowned spa facilities which are unique in the entirety of Lisbon. Its prime location in combination with its unique accommodation and premium facilities make this hotel an ideal choice for all guests.
Summary of reviews
Altis Belem Hotel & Spa, a Member of Design Hotels is a luxurious 5-star hotel located in the touristy area of Belem, offering stunning views of the castle and the Tagus River. Guests appreciate the easy access to public transportation and nearby attractions. The hotel's rooms are spacious, stylish and well-equipped with modern amenities, although some guests noted wear and tear on the rooms. The breakfast is a mixed bag with some guests thrilled while others left wanting more. The staff is highly praised for their kindness, helpfulness and professionalism. The spa and pool facilities are exceptional, although some guests had issues with temperature and restricted access for children. Overall, Altis Belem Hotel & Spa, a Member of Design Hotels provides an exceptional and exclusive experience for those seeking a luxurious stay in Portugal.
Set in a 15th century palace and rebuilt in the 18th century, this boutique hotel is situated across the street from the Tagus River.
Summary of reviews
Vila Gale Collection Palácio dos Arcos, situated on the outskirts of Lisbon, offers a serene and convenient location with easy access to Lisbon, Cascais, Sintra and Estoril, thanks to its proximity to the train station. The hotel's unique blend of historical charm and modern comforts, coupled with breathtaking sea views and meticulously maintained gardens, creates a tranquil retreat for guests. Its peaceful ambiance is enhanced by nearby beaches and jogging paths, making it an ideal spot for relaxation.
Guests consistently praise the spacious and clean rooms, which feature modern amenities and stunning views from the balconies. While a few reviews mention outdated furnishings and soundproofing issues, the overall room experience is positive with comfortable beds and beautiful, well-appointed bathrooms. Cleanliness is a standout feature at the hotel with guests commending the immaculate grounds, spotless pool area and the high standards maintained by the housekeeping staff.
The hotel's staff receives high marks for their friendliness and attentiveness, significantly contributing to the positive guest experience. From reception to restaurant staff, their courteous and professional service enhances the overall atmosphere, though some reviews suggest a need for minor improvements in service consistency.
Breakfast at the hotel often impresses guests with its high-quality and plentiful offerings, including a chef-cooked eggs station. However, a few guests found the variety somewhat limited and noted delays in food replenishment. The dining experience is enhanced by stunning views, though the dinner service has received mixed reviews with praise for the food quality but some disappointment regarding service speed and menu variety.
The hotel's spa and pool facilities are well-regarded, providing a pleasant and peaceful experience. The spa includes a pool, Turkish bath, sauna and a gym, all contributing to the wellness offerings. While some logistical aspects like compulsory swim caps are noted, the overall spa experience is positive. Both indoor and outdoor pools, surrounded by well-maintained gardens and scenic views, further enhance the guest experience.
For families, the hotel is exceptionally accommodating with well-maintained children's areas, a playground, a kids' pool and a children's menu. The lush green gardens and family-friendly activities make it an ideal choice for travelers with children.
Parking options are available, including an underground parking lot, though it comes at an additional cost, which some guests find inconvenient. The free outdoor parking is limited but adds to the overall positive experience.
While some guests feel the hotel falls short of five-star standards, particularly regarding breakfast and some service aspects, the majority of reviews emphasize the hotel's serene setting, exceptional cleanliness, friendly staff and comfortable accommodations. Vila Gale Collection Palácio dos Arcos remains a highly recommended choice for travelers seeking a scenic and relaxing stay just outside Lisbon.
Lisbon. Despite mixed reviews on some aspects, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is a truly luxurious experience in a unique, historical location. The hotel's magnificent grounds, beautiful rooms and exemplary service make it a standout choice for those looking to immerse themselves in old-world charm and luxury. The hotel's palace-like atmosphere, combined with its pool and spa facilities, make it a great choice for those looking for an idyllic and indulgent stay. While some guests had minor complaints about certain aspects, overall, it is a fantastic option for those looking for a luxurious and elegant getaway in Lisbon.
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