Old House Hotel

Courtenay , , 1730 Riverside Lane (Show on Map)
8.7
Very Good


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Summary of reviewsThe Old House Hotel offers an exceptional experience for its guests, thanks to its prime location, high standards of cleanliness and remarkable staff. Situated near a canal, the hotel's West Coast architecture creates a warm atmosphere and its proximity to the ferry terminal and key attractions makes it an ideal choice for travelers. Guests appreciate the convenience of walking to downtown, nearby cafes and scenic riverside pathways.

The rooms are spacious, clean and comfortable, featuring full kitchens and modern amenities to cater to both short and long stays. Pet-friendly and immaculately maintained, the hotel ensures every guest feels welcome. Although the hotel does not provide breakfast, nearby cafes offer ample options. Free coffee and afternoon cookies are a delightful touch and guests consistently praise the helpfulness and friendliness of the staff with specific individuals earning special mentions for their exceptional service.

The on-site restaurant, Locals, receives high acclaim for its delicious and high-quality food, making it a standout feature of the hotel. While the restaurant is considered pricey by some, the overall dining experience is frequently deemed worth the cost.

Amenities such as the heated outdoor pool, hot tub and ample parking further enhance the appeal of the Old House Hotel. Families find it particularly accommodating with spacious rooms, kitchenette facilities and thoughtful configurations for additional guests. The hotel also caters well to families with pets, offering a relaxing environment for all.

Guests often commend the comfort of the beds, noting the quality of the pillows and bedding as contributing to a restful experience. Despite occasional minor complaints, the overall sentiment is overwhelmingly positive.

In summary, the Old House Hotel excels in providing a clean, comfortable and convenient stay, bolstered by exceptional service and high-quality amenities, making it a strong choice for visitors to Vancouver Island.
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Room Types
Standard King Room Featuring a fireplace, this room includes: - Flat-screen cable TV - Seating area - En suite bathroom - Tea and coffee-making facilities - Refrigerator - Microwave - Toaster

Standard Double Room with Two Double Beds Featuring a fireplace, this room includes: - Flat-screen cable TV - Seating area - En suite bathroom - Tea and coffee-making facilities - Refrigerator - Microwave - Toaster

One-Bedroom Suite Featuring a fireplace and a balcony or terrace, this spacious suite includes: - Flat-screen cable TV - Seating area - Clothes dryer/washing machine - En suite bathroom - Tea and coffee-making facilities - Fully equipped kitchen - Refrigerator - Microwave - Toaster - A pull-out queen sofa-bed

Studio - Disability Access This spacious and bright studio features a fireplace, Flat Screen TV, a pull-out queen sofa-bed and a kitchenette. The bathroom has a large wheelchair accessible shower.

Guest Reviews
8.7
Very Good
Location
Old House Hotel stands out for its excellent location and the comfort it offers its guests. Nestled near a canal, it is designed with beautiful West Coast architecture that imbues a warm atmosphere. Despite being in an uncharming area, the hotel’s proximity to the ferry terminal and major attractions makes it an ideal choice for travelers.

Guests highlight the convenience of walking to downtown, nearby cafes, restaurants, shopping areas and scenic riverside pathways. The hotel provides easy access to Mount Washington ski area and is close to everything you might need, yet tucked away on quiet grounds for a peaceful stay.

Rooms are clean, spacious and well-appointed with comfortable beds, ensuring a restful experience. Although no breakfast is served on-site, there are plenty of nearby cafes. The staff are noted for their friendliness and helpfulness, contributing to the overall positive experience.

Additional amenities like the pool further enhance the appeal of the hotel. Overall, Old House Hotel’s superb location, combined with its excellent room quality and friendly service, makes it a strong choice for visitors.

Breakfast
Despite not offering an on-site breakfast, the Old House Hotel does provide a convenient location with easy access to nearby cafes and breakfast restaurants. Guests frequently mentioned the availability of free coffee and afternoon cookies, which some found to be a nice touch. However, there is a general sentiment that a simple morning snack, like a muffin, would have been a beneficial addition for the price. The hotel does not have its own restaurant, so those looking for a dining option need to venture out for meals. The lack of breakfast service is noted but does not overshadow other positive aspects such as the large in-suite soaker tub and friendly, helpful staff.

Dinner
The Old House Hotel offers a superb dining experience at its on-site restaurant, Locals, which receives consistent praise for its delicious food and outstanding service. Guests frequently highlight the exceptional quality of the meals, mentioning that dinner at the Old House restaurant ranks among the best they have ever had. Although the restaurant is described as pricey, the overall dining experience is often deemed worth the cost with some reviews suggesting Locals is one of the best in town. The restaurant is conveniently located beside or within the hotel complex, providing both accessibility and a separate ambiance. With its great reputation and friendly service, Locals stands out as a key feature of the Old House Hotel, enhancing the overall guest experience.

Rooms
The rooms at Old House Hotel are consistently praised for their generous size and comfortable accommodations. Guests often describe them as spacious with many highlighting their comfort and cleanliness. High ceilings and large bathrooms, including big showers, add to the sense of luxury. The rooms are well-appointed and often feature modern amenities such as full kitchens, providing all the conveniences needed for a pleasant stay.

The hotel manages to combine a pet-friendly environment with immaculate conditions, ensuring that all areas are clean and well-maintained. Rooms offer quiet seclusion, even those near the pool, ensuring a peaceful night's sleep. Guests also appreciate the ample parking available right by their doors, adding a layer of convenience to their stay.

Suites offer an elevated experience with their thoughtful layouts and comprehensive equipment, making long stays particularly enjoyable. Overall, the rooms at the Old House Hotel exceed expectations, providing a beautiful and comfortable retreat for travelers.

Beds
Guests of the Old House Hotel consistently praised the comfort of the beds, describing them as very comfortable, super comfortable and even heavenly. Extra-large beds with particularly nice pillows were a highlight for many. The suite facilities complemented the large, comfortable beds, adding to the overall positive experience. The beds were often noted as fantastic with comfortable bed sheets and pillows adding to the restful experience. While one guest noted that the mattress was not to their liking and another mentioned that overly thick pillows caused neck discomfort, the majority of reviews reflect a high level of satisfaction with the bed comfort at this hotel.

Cleanliness
Old House Hotel has garnered commendable praise for its high standards of cleanliness. Guests consistently emphasize the spotless condition of the rooms, describing them as very clean, well equipped and tidy. Many have noted the exceptional work of the cleaning staff, highlighting the sparkling and well-laid-out nature of the accommodations. Despite rooms feeling a bit dark and occasional mentions of cobwebs in corners, visitors found their stay comfortable and appreciated the spacious and quiet environment. The hotel's modern facilities and friendly staff further contribute to an overall positive experience. Little touches, such as offering delicious free apples, enhance the welcoming atmosphere.

Staff
At Old House Hotel, the staff consistently receives high praise from guests for their exceptional service. Reviewers frequently highlight the friendliness and helpfulness of the team, describing them as attentive, efficient and always willing to go the extra mile. Guests feel warmly welcomed from the moment they check in, thanks to polite and efficient reception staff. Specific mentions of individuals like Marie and Megan underscore the personalized care provided with Marie being noted for her meticulous attention and Megan for her fantastic service in the spa. The front desk staff, in particular, garnered accolades for their wonderful, fast and cooperative assistance. Whether arriving early or needing special accommodations, guests found the staff accommodating and supportive, making their stay both comfortable and pleasant.

Pool
The Old House Hotel receives high praise for its pool facilities, which include a heated outdoor pool and a hot tub. Many guests found the swimming pool to be a decent size and it was widely described as great and very nice. The heated nature of the pool and the addition of the hot tub made for a relaxing experience, particularly appreciated after a day of skiing or other activities. The outdoor setting of the saltwater pool and hot tub was especially popular. The hotel's amenities, including good parking and a nearby restaurant, complement the pool area, making it an excellent place for relaxation and enjoyment.

Family
Old House Hotel on Vancouver Island stands out as an excellent choice for families, offering a range of activities and amenities that keep both parents and kids entertained. The kids particularly enjoyed the heated outdoor pool, which adds to the comfort of a family ski getaway. Additional perks like a hot tub and an in-room kitchenette enhance the overall convenience for families, allowing for homemade meals during their stay.

Guests have consistently praised the large, well-configured rooms, which include features like comfortable pull-out sofas, ideal for accommodating families. The hotel staff earned high marks for their friendliness and helpfulness, making the experience even more pleasant for visiting families, including those in town for events like soccer tournaments.

Moreover, the hotel is pet-friendly, beautiful and extremely clean with early check-ins available for those who need them. All these factors contribute to making memorable family moments, affirming the Old House Hotel as one of the better family-friendly options on Vancouver Island.


Yes, Old House Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Old House Hotel.

Yes, Old House Hotel welcomes dogs.

No, parking facilities aren't available at Old House Hotel.

Yes, Old House Hotel has a gym.

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