The Presidente InterContinental Cozumel Resort & Spa by IHG is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
Playa Azul Cozumel is highly regarded for its tranquil beachfront setting on the serene north end of the island, providing guests with a peaceful escape yet convenient access to downtown Cozumel and the airport. The idyllic location offers direct access to a swimmable beach with crystal-clear waters perfect for snorkeling, making it a popular choice for water sports enthusiasts and those seeking relaxation amidst stunning ocean views and breathtaking sunsets.
Guests consistently praise the satisfying breakfast experience, highlighting the diverse and freshly prepared buffet options that cater to various tastes. The delightful dining options extend to dinner, with quality seafood and diverse menu selections available, both at the hotel restaurant and at nearby eateries, ensuring guests leave satisfied regardless of their dining choice.
The spacious and clean rooms are consistently noted for their comfort, with stunning ocean views enhancing the guest experience. While some find the decor quaintly colonial and slightly outdated, the overall charm of the hotel remains intact, thanks to its immaculate maintenance and efficient air conditioning.
The hotel's commitment to cleanliness is a defining feature, with guests frequently commending the spotless accommodations and the diligent cleaning staff. Complimentary WiFi has recently improved, offering generally reliable connectivity, complementing the serene environment of the property.
The exceptional staff is continuously praised for their friendliness and professionalism, creating a warm, welcoming atmosphere and making guests feel part of the Playa Azul family through personalized service and attentive care. A standout feature, the on-site spa offers reasonably priced and highly recommended treatments, adding to the hotel's relaxing appeal.
The pool area is appreciated for its warm water and cleanliness, providing a perfect backdrop for a laid-back vacation with ample lounge chairs available. Meanwhile, the beach is celebrated both for its beauty and excellent snorkeling opportunities, complete with comfortable loungers and efficient service, including delicious options at the beachside restaurant.
Playa Azul Cozumel is especially attractive for families, offering a charming, family-friendly atmosphere where children under 12 stay free. The relaxed vibe and welcoming staff make it an ideal setting for creating lasting family memories in a supportive environment.
Overall, Playa Azul Cozumel stands as an excellent choice for travelers seeking a picturesque and peaceful getaway, fulfilling expectations for relaxation, comfort, and leisure in a beautiful beachfront setting.