Senses Riviera Maya - Oceanfront All Inclusive Boutique Hotel - Adults Only offers an enticing retreat with its stunning beachfront locale, drawing guests who prioritize a serene, scenic environment. The secluded setting accentuates the tranquil atmosphere, making it a perfect getaway for those seeking peace and quiet. The beachfront and infinity pool, both well-maintained, provide breathtaking sea views that leave a lasting impression. Guests particularly enjoy the luxurious, spacious rooms with comfortable beds, spa-like showers and private pools or jacuzzis, all contributing to a comfortable and picturesque stay.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Mi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
Layla Tulum - Adults Only is a highly recommended hotel located in the heart of Tulum center, making it a great spot to explore the city. The hotel is surrounded by an array of restaurants, bars and shops, giving guests everything they need within close proximity. The hotel offers a variety of bed sizes, including comfortable and huge beds that received high praise from guests. The rooftop pool is a stunning gem in the hotel's crown, providing an incredible setting for downtime. The hotel's cleanliness, modern decor and location all add to the overall positive experience. The staff, led by the lovely Elena, provide exceptional service and make you feel welcome every step of the way. The hotel is perfect for couples with an intimate atmosphere that makes it ideal for special occasions such as honeymoons. Overall, Layla Tulum - Adults Only is a luxurious and romantic experience that will leave guests feeling pampered and in love.
Exe El Pueblito on Isla Holbox is highly regarded for its exceptional location, placing guests right in the heart of the island's action. Situated on the main street, it offers easy access to beaches, ferries, restaurants, bars and shops, allowing visitors to explore everything on foot. Despite its central location, the hotel provides a peaceful ambiance with the beach just a short walk away. Guests appreciate the convenience of nearby amenities, including dining options and grocery stores, making it an ideal base for experiencing the local culture and nightlife.
The hotel's accommodations receive high praise for their cleanliness, comfort and charming décor. Rooms are spacious, beautifully decorated and often include features like balconies and hammocks. Daily cleaning and attention to detail ensure a comfortable and inviting atmosphere. The property includes a delightful pool and garden area that enhances the serene retreat vibe amidst Holbox's vibrant environment. Guests also commend the excellent room amenities, despite occasional comments on the absence of mini-fridges and sometimes darker interiors.
The hotel's restaurant is highly praised, offering delicious dining options without the need to leave the premises. Guests enjoy the variety of nearby eateries and convenience shops, making up for the lack of an included breakfast. The breakfast café on the ground floor receives positive remarks, though some find it a bit pricey. Overall, the hotel's culinary proximity contributes to a varied and enjoyable gastronomic experience.
Families find Exe El Pueblito particularly accommodating with spacious rooms suitable for a family of five, a welcoming atmosphere and staff who are kind to children. The hotel provides amenities catering to guests of all ages, making it a great venue for family trips and special events. Its central location, close to both the beach and local attractions, adds to its appeal as a family-friendly destination.
Guests frequently highlight the exceptional cleanliness across the property, thanks to the diligent housekeeping staff. The hotel also features a beautiful and well-maintained swimming pool area, often described as a secluded oasis with lush greenery and comfortable surroundings. The pool serves as a relaxing retreat, contributing significantly to the overall positive guest experience.
The friendly and attentive staff are a standout feature, consistently providing warm receptions and professional service. Guests appreciate the team's helpfulness, from arranging activities to offering local tips. Individual staff members, like Roberto the concierge, receive special mentions for their exceptional service, making guests feel at home.
Despite the overall excellent experience, some areas need improvement. The WiFi service is a significant drawback with many guests finding it weak and unreliable, especially in the rooms. Additionally, the lack of an in-room fridge or tea and coffee making facilities are minor drawbacks mentioned by a few guests.
Overall, Exe El Pueblito offers a beautifully decorated, clean and comfortable stay, capturing the essence of Holbox. Its central location, spacious rooms, serene surroundings and exceptional staff make it a highly recommended choice for visitors, including families and honeymooners. The positives far outweigh the minor drawbacks, ensuring an enjoyable and memorable experience for all guests.
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Overall, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is a top-notch hotel that provides guests with exceptional facilities and services. The luxurious atmosphere, friendly and professional staff, high-quality food and beautifully-decorated rooms make for a truly relaxing and enjoyable vacation. The hotel's restaurants are all rated 5 stars and the pizza place near the pool is a must-try for foodies. While the hotel may be pricier than other options in the area, it's worth every penny for the five-star stay. Cancun visitors looking for the best all-inclusive resort in the hotel zone should definitely consider Breathless Cancun Soul Resort & Spa.
Dreams Riviera Cancun Resort & Spa - All Inclusive is a highly recommended resort for those looking for a beautiful beachfront location and exceptional service. The all-inclusive aspect of the hotel with excellent food options is a standout feature that guests have praised. The breakfast options are particularly impressive with a variety of choices and great service. The rooms are spacious and comfortable with some having private plunge pools offering a luxurious experience. The cleanliness of the hotel is also worth noting. The staff are amazing with guests consistently praising their attentive and friendly service. The spa experience is fantastic and definitely a must-visit. Families are well catered for with lots of activities available for children. While there were some negative comments about certain aspects like limited restaurant options, seaweed in the beach or outdated rooms, these were in the minority and did not detract from the overall positive experience. For those looking for a five-star resort in Cancun, Dreams Riviera Cancun Resort & Spa - All Inclusive provides an exceptional vacation spot.
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Secrets Akumal Riviera Maya - Adults Only is a beautiful resort located on one of the largest reefs in Mexico, making it a tropical paradise perfect for a relaxing vacation. The beach area is stunning and well-maintained with a turtle sanctuary and marine park close by for exploring. The preferred club ocean view rooms offer breathtaking views of the ocean, making for a quintessential beach getaway. The breakfast is a true delight with fresh and delicious options available. The dining experience has received mixed reviews, but the majority of guests enjoyed the excellent food at the various restaurants. The rooms are spacious, lovely and have comfortable beds, making for a luxurious stay. The cleanliness is excellent throughout the resort with top-notch hospitality and sanitation policies in place. The staff is incredibly friendly, courteous, helpful and professional, going above and beyond to ensure guests have an exceptional stay. The spa is a luxurious and relaxing experience with excellent massages and a tranquil atmosphere. The pools and beach are beautiful and well-cared for with plenty of restaurant and bar options available. The resort is mainly for couples, making it an excellent choice for a romantic trip or a fun stay with adult friends. Overall, Secrets Akumal Riviera Maya - Adults Only is a concept club that's truly worthy of the luxury title, offering an unforgettable vacation in paradise.
The Presidente InterContinental Cozumel Resort & Spa by IHG is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
Live Aqua Beach Resort Cancun, an adults-only paradise, offers guests a sensory journey filled with aromas, flavors, colors, sounds and textures. The resort's picturesque sea views and in-room aromatherapy menus ensure relaxation, while its diverse gastronomic offerings cater to various dietary preferences, ranging from traditional Mexican cuisine to gourmet dining. Recognized for its exceptional concept, the resort has earned numerous accolades. Guests can enjoy amenities such as the serene Feel Harmony Spa, complimentary Wi-Fi, digital check-in and a digital concierge named Lexi. The pet-friendly resort also welcomes dogs and provides a special kit for them. Rooms are designed for personalized comfort, allowing guests to adjust lighting, scents and music, with options like Premium Garden View and Premium Ocean View rooms for unique sensory experiences and stunning views.
Summary of reviews
Live Aqua Cancun - Adults Only - All-Inclusive is a top-notch, all-inclusive resort that offers exceptional facilities and services. The property boasts seven pools and hot tubs, high-quality restaurants and spacious rooms that guests love. The staff, especially Marco, is friendly and provides superb service. The location is also praised by guests. Although some have criticized that it is not a true five-star hotel, the majority of reviews are overwhelmingly positive, making Live Aqua a great choice for a luxurious, all-inclusive vacation. Many guests plan to return to make it an annual vacation.
Riu Palace Peninsula - All Inclusive, located in Cancun, receives extensive praise for its exceptional positioning. Nestled in a serene area yet close enough to the city's bustling spots, it offers guests the best of both worlds with easy access to downtown, shopping centers and nightlife via a nearby bus stop. The strategic beachfront location and proximity to a beautiful, calm-water beach sheltered by Isla Mujeres add to its allure, enhanced by stunning room views of sunrises and sunsets.
The hotel stands out for its breakfast, frequently highlighted as a delightful start to the day thanks to its varied and high-quality offerings, including fresh fruits, custom cooking stations and superb service. Despite occasional long lines and organizational issues, breakfast remains a significant highlight.
Dinner experiences are also well-received with a variety of on-site restaurants offering diverse cuisines ranging from Mexican to Japanese, Italian, Caribbean and French. The buffet is particularly popular, noted for its completeness and variety, despite some criticisms about specific dishes or limited vegetarian options. The attentive and courteous service in dining areas enhances the overall experience.
Rooms are spacious and come with stunning ocean views, maintaining a high standard of cleanliness. However, guests have noted areas for improvement, particularly concerning outdated decor and occasional maintenance issues. Despite these critiques, the soundproofed environment and useful amenities such as coffee makers and a well-stocked mini-bar are appreciated.
The hotel impresses with its cleanliness, upheld across all areas including rooms, pools and common areas. The dedication of the cleaning staff, continually maintaining the hotel in pristine condition, is recognized and valued by guests.
Highly praised staff significantly contribute to the positive guest experience at Riu Palace Peninsula, frequently described as friendly, attentive and helpful. Though minor inconsistencies with some reception staff were noted, the overall reception of the staff is overwhelmingly positive.
Free WiFi availability is appreciated, though performance can be inconsistent, particularly around the pool area. The spa services, particularly massages, receive positive feedback, although some critiques regarding jacuzzi functionality and lighting were mentioned.
The pool facilities are another standout feature with a variety of options including both heated and unheated pools and a bar pool. The pools’ cleanliness and the attentive service around them are frequently highlighted, despite minor drawbacks like crowded areas or uncomfortable lounge chairs.
The beach, noted for its cleanliness, facilities and warm, calm waters, is a serene and attractive feature. While smaller and occasionally rocky, it provides a peaceful environment with free activities like kayaking and snorkeling, making it ideal for relaxation.
Parking options are generally appreciated with the availability of on-site and underground parking benefiting from hotel security. However, the space can be limited at times.
Families find plenty of activities suited for kids, enhancing the hotel's reputation as a family-friendly option, though some note that amenities can sometimes lack a strong family focus.
Overall, Riu Palace Peninsula - All Inclusive stands out for its excellent location, satisfying culinary experiences, clean and spacious rooms, impressive pool and beach areas and a dedicated staff, making it a desirable choice for visitors to Cancun.
If you're after a luxurious experience that ticks all the boxes, look no further than Atelier Playa Mujeres- Adults Only - All Inclusive Resort. Guests have nothing but praise for the hotel with particular emphasis on its beautiful design, exceptional services and high-quality rooms. While the food is decent, the service is of a five-star standard, making dining a pleasure. In short, if you're seeking a top-notch stay in Cancun, Atelier Playa Mujeres is the perfect choice.
In general, guests have had a fantastic experience at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. The pools are particularly noteworthy with swim up rooms providing a luxurious and unique atmosphere. The clear water and adults-only areas contribute to a serene and relaxing environment with lively activities adding to the entertainment. The nearby beaches also provide plenty of options for water play. While some guests have reported mandatory fees for certain pool areas and occasional loud music, these are minor inconveniences in the grand scheme of things. Ultimately, guests commonly recommend Turquoize at Hyatt Ziva Cancun for its excellent pools as a standout feature of their stay.
The Grand Hotel Cancun- Managed by Kempinski provides an exceptional hotel experience. The level of cleanliness is unrivaled with installations and facilities maintained to immaculate standards. The staff is praised for being friendly, helpful and going above and beyond to ensure guests have a pleasurable stay. The hotel director and Ladies in Red are commended for their kindness and attentiveness. The beach service is also commendable with staff readily available to attend to guests' needs. The restaurant staff provides fantastic dining experiences and room service is impeccable. Overall, the hotel provides a peaceful and private retreat for those seeking a high-quality vacation.
Fiesta Americana Condesa Cancun - All Inclusive is a luxurious 5-star hotel located on the beautiful Cancun beachfront. The location is ideal for relaxation, exploration and convenience with direct access to the beach and pool. The breakfast buffet offers a great variety of quality options with special praise going to the Mexicana restaurant and steak house. The dinner experience is exceptional with high-quality food and service, except for some disappointing restaurants like the Thai one. The rooms are comfortable with stunning ocean views, although some could use improvements. The hotel is immaculately clean with attentive staff who go above and beyond to ensure guests have an unforgettable stay. The pool and beach area are stunning with ample seating options and warm water. The hotel is family-friendly and provides an excellent all-inclusive experience with good food, great service and plenty to do. While there are a few negative comments, overall guests highly recommend Fiesta Americana Condesa Cancun - All Inclusive for its exceptional facilities, friendly staff and excellent value for money.