Mereva Tulum

Tulum, Fraccionamiento Tankah20.265277,-87.392094(Show on Map)
7.3
Good
hotel photo
hotel photo
hotel photo
hotel photo
hotel photo
+2 Photos
hotel photo
hotel photo
hotel photo
hotel photo
hotel photo
+2 Photos
Checkin - Checkout datesThu, 12 Nov - Fri, 13 Nov12 Nov - 13 Nov
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Categories
Beachfront
AI-generatedOffers a beachfront location in Tulum. Provides views of the Caribbean Sea. Features a relaxing atmosphere with a pool, restaurant, and comfortable accommodations.
Questionnaire
Answers last updated by Mereva Tulum
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
What is the name of the beach?Tankah
What is the type of the beach?Sand
Is it possible to swim?Yes
Are there umbrellas and sun loungers?Yes
Are there non-motorized watersports available?
Kayaking
Paddle boats
snorkeling
Is diving equipment available?Yes
Are diving lessons provided?Yes
Is the beach shallow?Yes
Is the beach suitable for children?Yes
Are there any of these available?
Natural shade
Showers
Beach towels
Is there a shop in the hotel or nearby where swimsuits, masks and other stuff can be purchased?Yes
Is this a private beach?Yes
Is nudism allowed?No
Is there wheelchair access to the beach?No
Show more...
Health & Safety
Questionnaire
Answers last updated by Mereva Tulum
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?No
Do you ensure contactless check-in/check-out?Yes, by using an app
Do the hotel's main entrance doors open automatically?Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?No
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
Limitations
Are elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?Yes
Does the hotel operate at a limited capacity?No
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?Yes
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?Yes
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
Are rugs removed from guest rooms?Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?No
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?Yes
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
World Health Organization (WHO) guidelines
WTTC Safe Travels protocols
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?Yes
Has the hotel closed during the pandemic?Yes
Reopening Date: June, 08 2020
Show more...
Parking
Questionnaire
Answers last updated by Mereva Tulum
Location of parking spaces:
Outdoors, not covered (inside the premises).
Cost of parking:Free
Self parking or valet parking?
Self-parking: Guests find a parking space on their own.
Should the guests notify you about reserving a parking space before checking in?Not necessarily
Is there anything that you would like to highlight, add or clarify?Security at night
Show more...
Family
AI-generatedOffers a serene beachfront location with family-friendly amenities such as spacious rooms and a relaxed atmosphere. The hotel's proximity to the beach and calm waters make it ideal for families with young children.
Questionnaire
Answers last updated by Mereva Tulum
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Family rooms
Triple rooms. Number: 6
Quad rooms. Number: 6
Two-bedroom apartments. Number: 1
Please suggest which room type a family with one child should choose and where the child will sleep:Junior Suite - Sofa bed
Partial ocean view - Extra bed
Please suggest which room type a family with two children should choose and where the children will sleep:Master Suite - Queen size drawer bed
Please suggest which room type a family with three children should choose and where the children will sleep:Double room garden view suite - 2 Queen size beds
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:Any - yes complimentary
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:Junior suite - yes complimentary
Master suite - yes complimentary
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Is there a playground?
Outdoor Playground
Outdoor playground that is protected from the sun during afternoon hours (shade in summer months)
Do you offer babysitting/child services?No
Additional amenities for children:
Kid meals
Books for kids
Children television networks
Swimming pool suitable for children
Show more...
Pool
AI-generatedThis hotel provides a serene pool area with comfortable lounge chairs and a relaxed atmosphere. The pool's design and setting are perfect for guests looking to unwind and enjoy a quiet swim.
Heated Pool
Panoramic View Pool
Outdoor Pool
Questionnaire
Answers last updated by Mereva Tulum
Number of pools2
Pool 1 information
Location of the pool:Outdoor pool
Pool surface size:20 m2
Pool minimum depth:1,6 m
Pool maximum depth:1,6 m
Pool maximum length:6 m
When is the pool open?All year
Opening hours:09:00 - 20:00
The pool also has:
Lifesaving equipment
Blow-up pool toys
Around the pool, there are also available:
Showers
WC
Towels
Sunbeds
Umbrellas
Spa facilities
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 2 information
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
Pool surface size:40 m2
Pool minimum depth:1,7 m
Pool maximum depth:1,7 m
Pool maximum length:12 m
When is the pool open?All year
Opening hours:08:00 - 22:00
The pool also has:
Lifesaving equipment
Blow-up pool toys
Around the pool, there are also available:
Showers
WC
Towels
Sunbeds
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Show more...
Boutique-Style
AI-generatedThis hotel provides a boutique experience with its intimate size and personalized service. The focus on relaxation and wellness creates a tranquil and stylish atmosphere.
Panoramic View Pool
AI-generatedLocated in Tulum, this hotel offers a tranquil escape with stunning views of the Caribbean Sea from its infinity pool.
Heated Pool
AI-generatedMereva Tulum offers a heated swimming pool for guests to enjoy. Some suites also feature private pools.
4 Star
AI-generatedLocated in Fraccionamiento Tankah, Mereva Tulum offers a serene escape with comfortable accommodations. It provides easy access to the beach and local cenotes. The hotel focuses on providing a relaxing and authentic Tulum experience.
Golf
AI-generatedWhile specific details regarding golf amenities are not available, its location in Tulum allows for convenient access to nearby golf courses in the Riviera Maya.
Romantic
AI-generatedMereva Tulum offers beachfront accommodations with stunning views. The hotel's design and tranquil atmosphere create a romantic ambiance, ideal for couples seeking a relaxing and intimate escape.
Honeymoon
AI-generatedThis hotel offers a modern and stylish atmosphere with a focus on design and comfort. Its location, comfortable accommodations, and pool area provide a romantic honeymoon.
Beach
AI-generatedLocated in Fraccionamiento Tankah, Mereva Tulum provides guests with a beachfront stay. Its location in Tankah offers a blend of tranquility and accessibility to Tulum's attractions.
Spa
Free Wi-Fi
Gym
Outdoor Pool
Check-in - Check-out
Check In:
15:00 - 21:00
Check Out:
07:00 - 12:00
Facilities
Parking
Restaurant
Room service
Bar
24-hour front desk
Fitness centre
Golf course (within 3 km) (additional charge)
Garden
Terrace
Non-smoking rooms
Fishing (additional charge)
Babysitting/child services (additional charge)
Family rooms
Breakfast in the room
Free parking
Internet services
Safety deposit box
Spa & wellness centre (additional charge)
Massage (additional charge)
Children's playground
Canoeing
Packed lunches
Car hire
Cycling
Tour desk
Fax/photocopying
Diving (additional charge)
Snorkelling
Luggage storage
WiFi
Outdoor pool
Free WiFi
Non-smoking throughout
Air conditioning
Private beach area
Snack bar
Sun terrace
Outdoor pool (all year)
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Special diet menus (on request)
Water sport facilities on site (additional charge)
Shared lounge/TV area
Minimarket on site
Beachfront
Daily housekeeping
Parking on site
Private parking
WiFi available in all areas
Swimming pool toys
Board games/puzzles
Kids' outdoor play equipment
Kids' meals (additional charge)
Public transport tickets (additional charge)
Accessible parking
Pool with view
Shallow end
Wine/champagne (additional charge)
Sun loungers or beach chairs
Sun umbrellas
Outdoor furniture
Beauty services
Facial treatments
Waxing services
Manicure
Pedicure
Body treatments
Spa facilities
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Beach
Shuttle service
Live music/performance
Live sport events (broadcast)
24-hour security
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Swimming pool
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Mobile app for room service
Invoice provided
Room Types
Junior Suite BeachFrontRoom with terrace, air conditioning, minibar and satellite TV.
Superior Beach FrontKing size bed with terrace or balcony, air conditioning, minibar and satellite TV. Rooms are located on the ground floor and first floor.
Garden View RoomDouble room with air conditioning, minibar and satellite TV.
Master Suite Beach Front with Plunge PoolThis suite features a balcony, private pool and bathrobe. This room has a queen size rollaway bed. Rooms are located on the ground floor and first floor.
Parcial Ocean View RoomThis double room has a balcony, private entrance and flat-screen TV. Rooms are located on the ground floor, first floor and second floor.
Double Room Suite Garden ViewThis quadruple room suite has two rooms, two toilets, balcony, bathrobe and satellite TV. This room can host up to 6 people
King Room with Sea ViewThis double room has a balcony, bathrobe and cable TV. Rooms are located on the ground floor, first floor and second floor.
Rooftop Beach Front SuiteThis suite features a pool with a view. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a private entrance, soundproof walls, a coffee machine as well as sea views. The unit has 2 beds.
About Mereva Tulum
Registry or License or Notification Number: 009-007-000184/2025
Guest Reviews
7.3
Good
Review Summaries
Summarized by AI
Location
Mereva Tulum is a hotel with a great location on the beach, offering guests stunning beachfront views and a tranquil atmosphere away from the hustle and bustle of Tulum. The hotel is located in a residential road north of Tulum and guests can find a cenote within walking distance. The location allows for easy access to explore nearby cultural and archeological attractions. The hotel also offers free snorkeling equipment, SUP boards and kayaks to their guests. However, the hotel is a bit isolated and guests may need some form of transportation to get to the downtown and hotel zone. Additionally, the state of the beach may not meet expectations with rocks and less sand than expected. Overall, guests appreciate the calm and relaxing atmosphere of the hotel and the kindness and helpfulness of the staff.
Breakfast
Guest reviews of the breakfast at Mereva Tulum have been overwhelmingly positive. The breakfast was included and guests have been raving about the good food and the fact that breakfast dishes were better than expected. Reviews have also mentioned a lavish breakfast that exceeded expectations with a large prepared-to-order breakfast, as well as many options to vary during the stay. Some guests have been impressed by the fresh breakfast delivered via room service. The inclusive breakfast was top notch with many specialities, including omelets, fruit plates, crepes and hot cakes. However, some guests have reported that the breakfast menu was limited or they found breakfast to be mediocre and one reviewer complained about the not so good quality. Overall, guests enjoyed the breakfast and feel that it is a great way to start the day while staying at the hotel.
Dinner
Guests had mixed experiences with the dinner at Mereva Tulum. Some stated that the lunch and dinner menu lacked flavor and that the short rib was dry and chewy. A few guests also found the food and drinks to be overly expensive with one being charged 200 pesos for water with their dinner. One guest even experienced salmonella poisoning from raw chicken. However, on a positive note, other guests enjoyed the restaurant despite the dark ambiance, highlighting the delicious food such as the pizza and fish and steak dishes which they rated as 5-star. Some guests also enjoyed the cocktails and dinner options. Ultimately, while dinner may not be the strongest point of this hotel, breakfast received high praises for its variety and excellence.
Rooms
The Mereva Tulum hotel boasts beautiful, spacious and clean rooms with lovely sea and beach views. The room decor is nicely done, although some guests found them to be a bit dated or sparse. The beds are very comfortable and some rooms come with private plunge pools. The hotel is well-maintained and the service of the rooms is impeccable. The location is beautiful, set in the jungle and right on the beach. Guests appreciate the small, intimate feel of the hotel and the helpful staff. However, some guests noted inconsistencies with room service and reported hearing noise from the restaurant or neighboring rooms. While some rooms are simple or lack storage, others include double showers, huge bathrooms and rooftop views. Despite these minor issues, many guests found their room to be clean, tidy and beautifully set.
Beds
Mereva Tulum by Blue Sky offers comfortable beds to its guests with some describing them as "very very comfortable." The large beds were especially appreciated by small groups of friends traveling together. However, there were some comments that the beds could be more comfortable with one guest noting that a roll-away bed provided was broken and caused back pain. Most guests found the rooms clean and tidy and appreciated the comfy pillows, though one reviewer found the bed too wide but short. Overall, guests found the bed comfort to be a positive aspect of their stay at Mereva Tulum.
Cleanliness
If you're looking for a clean and well-maintained hotel in Tulum, Mereva Tulum should be at the top of your list. The grounds and rooms are consistently described as very clean and tidy with many guests praising the friendly and attentive staff. While a few guests noted some issues with cleanliness, such as dirty bathrooms and unpleasant odors in some rooms, these seemed to be isolated incidents. The hotel's beach is also regularly cleaned of seaweed and debris and the facilities are generally pristine. Despite being located a bit far from town and down a dirt road, guests found the hotel to be a peaceful and family-friendly retreat. The perfect housekeeping and impeccable service also add to the overall great experience at Mereva Tulum.
Staff
Mereva Tulum by Blue Sky has received high praise for its outstanding staff with guests consistently complimenting their friendliness and helpfulness. The majority of reviews applaud the staff's exceptional customer service with phrases like "the staff are phenomenal" and "staff team was very helpful and friendly" being common. Some reviews highlight the outstanding service from specific team members, such as Francisco the evening/night restaurant manager and Abraham at the front desk. Guests praise staff for being accommodating and attentive, taking great care to ensure their guests' comfort and happiness. There are a few negative reviews regarding inattentive or unhelpful staff, but these are outnumbered by the overwhelmingly positive feedback. Overall, guests are impressed by the kind and dedicated staff at Mereva Tulum by Blue Sky.
Pool
Guests of Mereva Tulum rave about the amazing pool facilities at the hotel. With two pools to choose from, including an infinity pool and a more secluded option surrounded by lush greenery, there are plenty of spots to relax and soak up the sun. The beach chairs and recreation equipment are always available and guests have access to free kayaks and paddle boards to explore the stunning beach. The constant cleaning and attention of the staff ensures the pools remain clean and inviting and there is even a dipping pool on some balconies. Overall, guests praise the beautiful pool areas and the proximity to the beach, as well as the friendly staff and delicious food options tucked away at the restaurant and pool.
Beach
Mereva Tulum is a boutique resort located right on the beach with immediate beach access, making it a great location for those who want to spend their time soaking up the sun. While some reviews noted that the beach was rocky and not swimmable due to seaweed and coral reefs, most guests commented positively on the plenty of sunbeds and seating available on the beach. Some even mentioned a coral reef with colorful fishes and stingrays right in front of the hotel. Others loved the peace and quiet and the amazing views, saying it was everything a boutique resort should be. Although there were complaints about seaweed and sargassum, many guests appreciated that the staff regularly cleaned the beach. In addition to the beach, the resort also has amenities such as pools, kayaks and snorkeling equipment that guests can use for free. Overall, Mereva Tulum provided comfort, amazing staff, delicious food and beautiful accommodations that made for a truly great stay.
Family
If you're looking for a family-friendly spot in Tulum, Mereva Tulum might just be the perfect pick. The hotel caters to guests of all ages, from couples to older travelers to families with kiddos. And speaking of kids, the hotel has plenty of amenities to keep your little ones happy and entertained throughout your stay. There's a playground right on the beach, plus a small play area for children within the hotel itself. And if you're traveling with older kids, you'll appreciate the underslide bed in some rooms - perfect for teens who want their own space. The hotel staff are fantastic with kids too and will accommodate families with patience and grace. Plus, the pools are clean and perfect for cooling off on a hot day. However, keep in mind that the main pool can be loud and somewhat dirty due to its popularity with families. If you're looking for a quiet place to relax with your family, Mereva Tulum has got you covered too. And if the unexpected happens (like a canceled flight) the hotel staff will go above and beyond to make sure you're taken care of - some guests even received two rooms for the price of one when they were in a bind. So, while in Tulum, if you want a place that is baby-friendly, kid-friendly and loved by parents to run away from the hustle and bustle of your daily life in a very familiar and cozy ambiance, Mereva Tulum is definitely worth checking out. And if your child is a picky eater, not to worry - the pizza is reportedly delicious!
4 Star
Mereva Tulum is a lovely hotel that visitors would be happy to stay at again. Despite some guests feeling that the staff could be more attentive, the hotel still received very good reviews. The hotel is ideal for those wishing to explore Tulum and the facilities are described as nice and new. Some reviews did feel that the hotel was more like a three-star rather than a four-star hotel and a few guests commented on the high price. Overall, Mereva Tulum is a great choice for travelers.
Boutique-Style
Mereva Tulum is a charming boutique hotel that offers guests the perfect intimate atmosphere. This resort boasts a stylish beachfront location providing stunning panoramic views in a peaceful and tranquil setting. The small size of the hotel creates a nice and calm environment with privacy, where guests can relax and receive 5-star service from an amazing staff. Guests rave about the delicious food and beautiful accommodations at Mereva, making it the go-to choice for comfort and luxury. Overall, this wonderful small hotel is everything a boutique resort should be.
Romantic
For those seeking a romantic getaway, Mereva Tulum is the perfect destination. The beach front rooms offer breathtaking views of the sea, setting the stage for a truly beautiful and relaxing stay. Guests celebrating special occasions, like anniversaries or honeymoons, can expect to be spoiled in every detail. Even without a special occasion, Mereva is the perfect spot for a couples retreat. The hotel offers comfort, amazing staff and delicious food. If you are looking for a relax beautiful hotel, Mereva Tulum is the one.
FAQ
Yes, Mereva Tulum has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Poolquestionnaire
Yes, a spa is available at Mereva Tulum.
No, Mereva Tulum doesn't allow dogs.
Yes, parking facilities are available at Mereva Tulum. For more information, read the answers to the Parking questionnaire
Yes, Mereva Tulum has a gym.
Location
More Options
Biwa Tulum
Hotel in Tulum
8.5
Very Good
From 60 €
Hotel Era Tulum
Hotel in Tulum
9.4
Excellent
From 41 €
Little Gem Hotel Tulum La Veleta
Hotel in Tulum
9.3
Excellent
From 29 €
7,258,491
Hotels
60
Categories
49,804
Regions
208,995
Cities
Save more on the App