Biwa Tulum
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Summary of reviewsBiwa Tulum is an exceptional hotel nestled in the heart of Tulum, offering travelers a convenient and vibrant setting while maintaining a peaceful and quiet atmosphere. Just a short walk from the main strip, the hotel is strategically located near shops, restaurants, and bars, making it an ideal base for exploring the local area. Guests appreciate its proximity to the ADO bus station and nearby attractions such as cenotes, ruins, and the beach, accessible by taxi or bike.
A delightful breakfast experience enhances the stay at Biwa Tulum, often praised for its quality and variety at Don Tomás, a quaint café adjacent to the hotel. The à la carte menu includes a satisfying selection from fresh fruits to savory dishes, complemented by excellent coffee. This enjoyable start to the day is paired with the café's inviting atmosphere and the friendliness of the service.
The accommodations at Biwa Tulum are consistently highlighted for their spaciousness, cleanliness, and modern design. Rooms feature large, comfortable beds, high ceilings, and, in some cases, well-equipped kitchenettes, making longer stays convenient. The newness of the hotel is evident in its stylish and tidy environment, which adds to its appeal.
Guests frequently commend the hotel staff for their friendliness and professionalism, noting key individuals who exemplify excellent service. The team goes above and beyond, making visitors feel well-supported and comfortable, while also providing valuable local recommendations.
The hotel's amenities, such as a clean and charming pool, a rooftop terrace, and a spacious gym, complement the overall stay. The pool, often feeling exclusive due to limited usage, offers a relaxing setting paired with the beautiful rooftop area for lounging.
Biwa Tulum also provides a safe and convenient parking experience, appreciated for its easy access and complimentary nature. Families find the hotel especially suitable, with spacious apartments and accommodating staff creating a family-friendly environment.
The hotel's focus on comfort shines through in its high-quality beds, ensuring guests enjoy restful nights. As a true four-star experience with exceptional service, Biwa Tulum stands out for its convenient location, inviting atmosphere, and dedication to guest satisfaction, making it a highly recommended choice for travelers in Tulum.
Categories
A delightful breakfast experience enhances the stay at Biwa Tulum, often praised for its quality and variety at Don Tomás, a quaint café adjacent to the hotel. The à la carte menu includes a satisfying selection from fresh fruits to savory dishes, complemented by excellent coffee. This enjoyable start to the day is paired with the café's inviting atmosphere and the friendliness of the service.
The accommodations at Biwa Tulum are consistently highlighted for their spaciousness, cleanliness, and modern design. Rooms feature large, comfortable beds, high ceilings, and, in some cases, well-equipped kitchenettes, making longer stays convenient. The newness of the hotel is evident in its stylish and tidy environment, which adds to its appeal.
Guests frequently commend the hotel staff for their friendliness and professionalism, noting key individuals who exemplify excellent service. The team goes above and beyond, making visitors feel well-supported and comfortable, while also providing valuable local recommendations.
The hotel's amenities, such as a clean and charming pool, a rooftop terrace, and a spacious gym, complement the overall stay. The pool, often feeling exclusive due to limited usage, offers a relaxing setting paired with the beautiful rooftop area for lounging.
Biwa Tulum also provides a safe and convenient parking experience, appreciated for its easy access and complimentary nature. Families find the hotel especially suitable, with spacious apartments and accommodating staff creating a family-friendly environment.
The hotel's focus on comfort shines through in its high-quality beds, ensuring guests enjoy restful nights. As a true four-star experience with exceptional service, Biwa Tulum stands out for its convenient location, inviting atmosphere, and dedication to guest satisfaction, making it a highly recommended choice for travelers in Tulum.
Accessible Hotel
Biwa Tulum ensures accessibility with an elevator for all three floors and features entire units that are wheelchair accessible. Bathrooms are equipped with toilets for disabled guests, walk-in showers, and roll-in showers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Tulum, Biwa Tulum boasts an exceptional location that appeals to travelers seeking convenience and vibrant surroundings. Situated just a short stroll from the main strip, the hotel is perfectly positioned within walking distance of shops, restaurants, and bars. Guests appreciate its proximity to Tulum Avenue, the central hub where local eateries and well-lit streets make exploring a breeze. Despite its central location, the hotel manages to maintain a quiet atmosphere, providing a peaceful retreat after a day of adventure.
Many mention the ease of accessing nearby attractions, with the ADO bus station just 1 km away, and popular sites such as cenotes, ruins, and the beach reachable within a short taxi ride or by renting a bike. Furthermore, the hotel’s amenities, including a spacious gym, a rooftop terrace, and a pool, complement its well-regarded location. The clean and spacious rooms, paired with friendly staff, enhance the overall experience, making Biwa Tulum an ideal choice for travelers seeking both accessibility and comfort in downtown Tulum.
At Biwa Tulum, guests enjoy a delightful breakfast experience, often highlighted in their reviews for its quality and variety. Breakfast is typically hosted at Don Tomás, a quaint café adjacent to the hotel, renowned for its delicious offerings and excellent coffee. The menu, though not extensive, features a satisfying selection of fresh fruit, juices, and savory dishes, complemented by standout items like American coffee and pancakes. This à la carte style breakfast is praised for its quality and the ability to offer options that cater to longer stays.
Guests often describe the breakfast as a very good start to their day, with some opting for a rooftop setting that adds to the appeal. The efficient and friendly service at Don Tomás enhances the overall dining experience, with food consistently served promptly. Whether for a quick bite or a leisurely morning meal, the café's inviting atmosphere and the abundance of breakfast choices make it a notable part of staying at Biwa Tulum. From continental selections to hearty made-to-order plates, dining at Biwa Tulum promises a satisfying and refreshing start to any day.
Biwa Tulum offers a remarkable stay experience with its consistently praised accommodations. Guests frequently highlight the spacious nature of the rooms, which come with large, comfortable beds and high ceilings that enhance the sense of freedom and breathability. Many appreciate the cleanliness of both the rooms and the overall hotel environment, noting that the rooms are thoroughly cleaned and maintain a fresh, modern aesthetic that complements the newly furnished interiors.
The suites and apartments are designed with comfort and practicality in mind, featuring well-equipped kitchens or kitchenettes for those who prefer dining in. The bathrooms are modern and well-appointed, contributing to the positive holistic experience. The hotel’s newness is evident in its contemporary design and facilities, which are often described as pleasant, clean, and beautifully decorated.
In addition to the room amenities, guests enjoy the helpfulness and friendliness of the reception staff, contributing to an overall enjoyable stay. With plenty of natural light and comfortably arranged interiors, Biwa Tulum provides an inviting haven for travelers seeking both relaxation and modern convenience in a beautiful setting. Whether staying in a single room or a two-bedroom suite, guests consistently note the hotel's commitment to quality and comfort, making it an ideal choice for a getaway in Tulum.
At Biwa Tulum, guests consistently rave about the comfort and quality of the beds, making it an ideal choice for a restful stay. The rooms are spacious and clean, providing a pleasant and inviting atmosphere for relaxation. The large and comfortable beds, complemented by high-quality linen, ensure a restful night's sleep. Guests appreciate the attention to detail, from the well-maintained bedding to the overall cleanliness of the accommodations. Biwa Tulum stands out for its commitment to guest comfort with super comfortable and soft beds, making it a standout feature for those seeking a relaxing getaway.
Nestled in the vibrant heart of Tulum, Biwa Tulum shines as a beacon of cleanliness and comfort, ideal for travelers seeking a well-maintained and inviting retreat. Guests consistently praise the immaculately clean environment, emphasizing how the hotel appears both pristine and recently renovated. The accommodations are noted for their modern touches and tidiness, creating an atmosphere of coziness that complements the hotel's stylish aesthetic. Rooms come equipped with comfortable beds, spacious layouts, and some feature kitchenettes, offering the convenience of preparing meals before embarking on local adventures.
The staff receives high marks for their warm and friendly demeanor, enhancing the sense of comfort and ease during each stay. Despite minor issues with the air conditioning taking time to cool down room temperatures in the afternoon, the overarching sentiment remains positive. Guests value the reliable cleanliness found throughout the property, from the well-maintained common areas to the sparkling pool, ensuring a pleasant experience in this clean and safe haven. Biwa Tulum stands out not only for its exemplary standard of cleanliness but also for creating a serene escape in the bustling backdrop of Tulum.
Hotel Biwa Tulum is frequently praised for its exceptional staff, who are highlighted by guests for their friendliness, helpful nature, and professionalism. The team is described as consistently friendly and attentive, often going above and beyond to ensure guests feel comfortable and well-supported during their stay. Communications with the staff are noted to be excellent, creating a warm and welcoming environment where visitors feel at ease asking for assistance or recommendations about the local area, including the best cenotes to visit. Key individuals, such as Stephanie, Denise, Gabriela, and the gentlemen managing the rooftop bar and food area, have left positive impressions with their outstanding service and readiness to help. Guests often commend the staff's ability to provide great local advice and handle any issues promptly, contributing significantly to the overall positive experience at the hotel. The courteous and accommodating nature of the staff enhances the appeal of the hotel, making it a top choice for travelers seeking a heartfelt and professional service during their visit to Tulum.
The WiFi at Biwa Tulum receives a mix of feedback, but generally holds positive notes. Many guests praise the WiFi for being good and strong throughout the hotel's premises, with several noting its fast speed and stability for browsing websites without issue. Alongside the effective internet service, guests appreciate the complimentary amenities such as dependable air conditioning. However, some reviews indicate occasional instability, with bouts of interruptions detracting from an otherwise satisfactory experience. Despite these few instances, the overall consensus points towards the WiFi being a reliable aspect of the stay, complemented by a bilingual front staff to assist guests with their needs.
Biwa Tulum offers a delightful pool experience that guests consistently praise for its charm and cleanliness. The pool is described as a wonderful and lovely feature of the hotel, providing crystal clear water that invites visitors to take a refreshing dip. Despite being somewhat small, the pool's size is generally considered adequate, especially since it often feels exclusive with fewer people using it at any given time.
The pool area itself is spotlessly clean and well-maintained, creating an inviting atmosphere for relaxation. Many guests enjoy lounging on the comfortable sunbeds or soaking up the sun on the beautiful rooftop terrace, which complements the pool experience perfectly. The rooftop area, along with a gym and pool table available for guests, adds to the recreational facilities that enhance the overall stay at the hotel.
Whether it's a quick dip, leisurely swim, or simply hanging out to enjoy some music and drinks, the pool seems to be a highlight of the guest experience at Biwa Tulum. With good facilities and attentive staff, the pool becomes an enjoyable retreat for travelers looking to unwind and have fun during their stay.
Biwa Tulum offers a convenient parking experience that guests generally appreciate during their stay. The hotel provides free parking spaces, with options available right in front of the property for quick and easy access. Guests often mention the parking as being safe and included in the stay, which adds an extra layer of convenience. Although there are only a few spots available directly at the hotel, most visitors have found it relatively easy to secure a spot. However, during peak times, some guests note the need to search for parking nearby. Overall, the availability of parking contributes to a hassle-free experience for those traveling with vehicles, complementing the exceptional service provided by the hotel staff.
Biwa Tulum emerges as a compelling choice for families seeking a comfortable getaway. The hotel's spacious apartments are especially suitable for families, featuring well-equipped kitchens that make extended stays convenient and enjoyable. Guests repeatedly highlight the excellent treatment they received from staff, enhancing the overall warmth and family-friendly environment. The accommodations are noted to be more than satisfactory, providing ample space and amenities that cater to family needs. The hotel's in-town location proves to be extremely convenient for family outings and exploring the local area, enabling a smooth vacation experience. Families of four, in particular, find the space and services ideal for their holidays, consistently reporting great stays.
Biwa Tulum is a hotel that delivers a true four-star experience with exceptional five-star service. Situated just three blocks from the main street, it offers an excellent option for those visiting Tulum. Guests consistently praise the hotel for its beauty and well-maintained facilities, which include a stunning rooftop terrace that enhances the overall experience.
The location of the hotel is a major plus, with easy transport options available to attractions like Dos Ojos at much more reasonable rates than taxis. The rooms are described as spacious, clean, and well-equipped, ensuring a comfortable stay with cozy beds and plush pillows.
Visitors frequently mention the fantastic staff, whose kindness and helpfulness contribute significantly to Biwa Tulum's welcoming atmosphere. The combination of great service, convenient location, and high-quality amenities makes it a highly recommended choice for travelers seeking comfort and efficiency in the heart of Tulum.
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Location
Many mention the ease of accessing nearby attractions, with the ADO bus station just 1 km away, and popular sites such as cenotes, ruins, and the beach reachable within a short taxi ride or by renting a bike. Furthermore, the hotel’s amenities, including a spacious gym, a rooftop terrace, and a pool, complement its well-regarded location. The clean and spacious rooms, paired with friendly staff, enhance the overall experience, making Biwa Tulum an ideal choice for travelers seeking both accessibility and comfort in downtown Tulum.
Breakfast
Guests often describe the breakfast as a very good start to their day, with some opting for a rooftop setting that adds to the appeal. The efficient and friendly service at Don Tomás enhances the overall dining experience, with food consistently served promptly. Whether for a quick bite or a leisurely morning meal, the café's inviting atmosphere and the abundance of breakfast choices make it a notable part of staying at Biwa Tulum. From continental selections to hearty made-to-order plates, dining at Biwa Tulum promises a satisfying and refreshing start to any day.
Rooms
The suites and apartments are designed with comfort and practicality in mind, featuring well-equipped kitchens or kitchenettes for those who prefer dining in. The bathrooms are modern and well-appointed, contributing to the positive holistic experience. The hotel’s newness is evident in its contemporary design and facilities, which are often described as pleasant, clean, and beautifully decorated.
In addition to the room amenities, guests enjoy the helpfulness and friendliness of the reception staff, contributing to an overall enjoyable stay. With plenty of natural light and comfortably arranged interiors, Biwa Tulum provides an inviting haven for travelers seeking both relaxation and modern convenience in a beautiful setting. Whether staying in a single room or a two-bedroom suite, guests consistently note the hotel's commitment to quality and comfort, making it an ideal choice for a getaway in Tulum.
Beds
Cleanliness
The staff receives high marks for their warm and friendly demeanor, enhancing the sense of comfort and ease during each stay. Despite minor issues with the air conditioning taking time to cool down room temperatures in the afternoon, the overarching sentiment remains positive. Guests value the reliable cleanliness found throughout the property, from the well-maintained common areas to the sparkling pool, ensuring a pleasant experience in this clean and safe haven. Biwa Tulum stands out not only for its exemplary standard of cleanliness but also for creating a serene escape in the bustling backdrop of Tulum.
Staff
Wi-Fi
Pool
The pool area itself is spotlessly clean and well-maintained, creating an inviting atmosphere for relaxation. Many guests enjoy lounging on the comfortable sunbeds or soaking up the sun on the beautiful rooftop terrace, which complements the pool experience perfectly. The rooftop area, along with a gym and pool table available for guests, adds to the recreational facilities that enhance the overall stay at the hotel.
Whether it's a quick dip, leisurely swim, or simply hanging out to enjoy some music and drinks, the pool seems to be a highlight of the guest experience at Biwa Tulum. With good facilities and attentive staff, the pool becomes an enjoyable retreat for travelers looking to unwind and have fun during their stay.
Parking
Family
4 Star
The location of the hotel is a major plus, with easy transport options available to attractions like Dos Ojos at much more reasonable rates than taxis. The rooms are described as spacious, clean, and well-equipped, ensuring a comfortable stay with cozy beds and plush pillows.
Visitors frequently mention the fantastic staff, whose kindness and helpfulness contribute significantly to Biwa Tulum's welcoming atmosphere. The combination of great service, convenient location, and high-quality amenities makes it a highly recommended choice for travelers seeking comfort and efficiency in the heart of Tulum.
Yes, Biwa Tulum has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Biwa Tulum.
No, Biwa Tulum doesn't allow dogs.
Yes, parking facilities are available at Biwa Tulum.
Yes, Biwa Tulum has a gym.
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