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Summary of reviewsThe 'Holiday Inn Express & Suites Havelock Northwest New Bern by IHG' enjoys glowing reviews, particularly for its strategic and convenient location. Nestled off the highway, guests appreciate its tranquil setting, while still being close to shopping centers, restaurants, and attractions like the nearby military planes at the chamber of commerce. The hotel's commitment to cleanliness and maintenance further enhances the guest experience, with well-kept rooms and common areas being a standard highlight.
The breakfast service stands out with its comprehensive selection of hot and cold options, often surpassing expectations compared to higher-priced hotels. Guests frequently commend the warm dishes and the efficient, friendly service provided by staff members like Kathy. The team at the hotel is consistently praised for their welcoming nature, professionalism, and readiness to assist, which adds to the positive atmosphere.
Rooms are noted for their spaciousness and comfort, particularly the king-sized beds, which guests find exceptionally cozy with high-quality bedding. Equipped with amenities like a mini kitchen and impressive showers, the rooms cater to convenience and relaxation. The accommodation is let down only by minor mentions of worn furniture and occasional allocation issues.
While the pool receives mixed feedback, it remains a popular feature due to being indoor and generally pleasant, although there are occasional concerns about heating levels and towel availability. The beds continue to be appreciated for their comfort, contributing to a restful stay.
Overall, guests have a positive impression of the 'Holiday Inn Express & Suites Havelock Northwest New Bern by IHG,' appreciating its location, cleanliness, comfortable rooms, and excellent service, making it a preferred choice for both short and extended stays.
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