The Maple Manor Hotel
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Summary of reviewsThe Maple Manor Hotel and guest holiday parking enjoy widespread positive feedback for key aspects of their service. Its standout feature is the prime location near Gatwick Airport, praised for its convenience and charm despite being slightly distant from available public transport.
Breakfast at the hotel receives mixed but generally positive reviews, commended for its selection and complimentary offerings, though some guests wish for more variety. Dinner, however, has more mixed feedback due to the lack of an on-site restaurant, leading guests to rely on external dining options. Regardless, staff often assist with food deliveries, partially compensating for the inconvenience.
Rooms at the Maple Manor Hotel are largely appreciated for their cleanliness, comfort and spaciousness, contributing to a cozy and inviting atmosphere. Soft, comfortable beds are a significant highlight, enhancing the overall guest experience. However, some reports of overly warm room temperatures and minor maintenance issues suggest room for improvement.
Cleanliness throughout the hotel is generally well-regarded with many guests finding the environment spotless and fresh, though there are occasional critiques concerning dust and carpeting.
Staff service stands out positively with the team frequently described as friendly, accommodating and helpful. Positive interactions with staff enhance the overall guest experience, though there are minor reports of occasional inattentiveness.
The hotel's free wifi, while a sincere gesture, often falls short of guest expectations due to its inconsistent performance and slow speeds.
Parking options are highly praised for their convenience, security and reasonable pricing, making it a dependable choice for travelers leaving from Gatwick.
For families, the hotel offers spacious family rooms well-suited for children, despite lacking specialized kid-friendly amenities. The comfortable and clean environment, supportive staff and reasonable parking options make it a favored choice for family stays.
In summary, The Maple Manor Hotel and guest holiday parking offer a charming, clean and comfortable stay with several standout features like convenient airport access, excellent parking and friendly staff, though dining and wifi services could see enhancements.
Categories
Breakfast at the hotel receives mixed but generally positive reviews, commended for its selection and complimentary offerings, though some guests wish for more variety. Dinner, however, has more mixed feedback due to the lack of an on-site restaurant, leading guests to rely on external dining options. Regardless, staff often assist with food deliveries, partially compensating for the inconvenience.
Rooms at the Maple Manor Hotel are largely appreciated for their cleanliness, comfort and spaciousness, contributing to a cozy and inviting atmosphere. Soft, comfortable beds are a significant highlight, enhancing the overall guest experience. However, some reports of overly warm room temperatures and minor maintenance issues suggest room for improvement.
Cleanliness throughout the hotel is generally well-regarded with many guests finding the environment spotless and fresh, though there are occasional critiques concerning dust and carpeting.
Staff service stands out positively with the team frequently described as friendly, accommodating and helpful. Positive interactions with staff enhance the overall guest experience, though there are minor reports of occasional inattentiveness.
The hotel's free wifi, while a sincere gesture, often falls short of guest expectations due to its inconsistent performance and slow speeds.
Parking options are highly praised for their convenience, security and reasonable pricing, making it a dependable choice for travelers leaving from Gatwick.
For families, the hotel offers spacious family rooms well-suited for children, despite lacking specialized kid-friendly amenities. The comfortable and clean environment, supportive staff and reasonable parking options make it a favored choice for family stays.
In summary, The Maple Manor Hotel and guest holiday parking offer a charming, clean and comfortable stay with several standout features like convenient airport access, excellent parking and friendly staff, though dining and wifi services could see enhancements.
Accessible Hotel
The Maple Manor Hotel offers wheelchair-accessible rooms and an approachable entrance suitable for the elderly. The rooms are spacious and quiet.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Small Hotel
4-Star Hotel
Guest Reviews
Maple Manor Hotel stands out for its exceptional proximity to Gatwick Airport, making it an ideal choice for travelers with early morning or late-night flights. Guests appreciate its convenience, citing the short taxi ride to the airport and the easy access to airport parking facilities. The hotel is often described as "super close" or "very close" to the airport, perfect for seamless connections without being overly intrusive with aircraft noise. The rural setting adds a quaint charm to the property, offering a pleasant environment close to necessary amenities. Although it is not within walking distance from the airport and reliable transport options may be limited, the location remains a major advantage for many. In summary, Maple Manor Hotel combines convenient access to Gatwick with a comfortable and charming stay.
Tucked in a typical London location surrounded by lush greenery, The Maple Manor Hotel offers a charming boutique stay, especially convenient for travelers with an early flight out of Gatwick. The breakfast at the hotel garners a mix of reviews but largely leans towards the positive side. Guests frequently laud the great selection and variety of items available for the continental breakfast, which includes an array of cereals, pastries, fruit and hot beverages. Visitors appreciate the delightful options like muffins, croissants and freshly brewed coffee.
Many find the breakfast to be more than adequate with some describing it as superb, exceptional and delicious. It’s often mentioned that it’s a very nice continental breakfast with lots of choices and comprehensive offerings. The fact that the breakfast is complimentary is a pleasant surprise for many guests, adding to their overall satisfaction with the stay.
The staff at Maple Manor Hotel are frequently noted to be friendly and accommodating, enhancing the breakfast experience by arranging early servings for those with morning flights and ensuring a pleasant dining atmosphere. While some guests did express a desire for more variety, particularly hot options like a Full English breakfast, the majority seemed content with the plentiful and varied spread provided.
On the downside, a few guests found the continental breakfast to be basic with some items slow to be replenished and a few complaints about the quality and freshness of certain products. Despite this, most guests felt the breakfast offered sufficient fuel for the day.
In summary, while there is room for improvement, especially in offering more variety and ensuring consistent quality, the breakfast at The Maple Manor Hotel generally receives favorable reviews for its selection, quality and the complimentary nature of the offering, making it a valued part of the guest experience.
The Maple Manor Hotel presents a mixed bag when it comes to dining experiences. With no on-site restaurant or bar currently available, many guests had to rely on food deliveries or venture out to nearby pubs and eateries for their meals. This lack of in-house dining facilities has been a point of disappointment for several visitors, who expressed that it would have been more convenient if the restaurant had been operational.
However, for those who sampled the food when the restaurant was open, reviews ranged from praising the quality and variety of evening meals to noting that some food was inedible. Breakfast offerings, mostly continental, included items like freshly warmed croissants, pastries and vegetarian options, though some guests lamented the absence of a cooked breakfast.
Staff have been acknowledged for their helpfulness, often suggesting nearby dining options and assisting with food delivery orders. This assistance somewhat mitigates the inconvenience of the closed restaurant. Despite the dining challenges, some diners enjoyed their meals when the restaurant was available, describing dinner as very nice and tasty with plenty of choices.
Ultimately, while the food quality appears to have potential when available, the current lack of consistent restaurant and bar services presents a notable drawback for guests seeking an all-in-one hospitality experience.
Maple Manor Hotel offers a range of room experiences, garnering mixed but largely positive feedback from guests. Many reviewers praised the rooms for being clean, comfortable and spacious, often noting that they were larger than expected and well-equipped with modern facilities. The decor received compliments for its charm and modern touches, contributing to a cozy and inviting atmosphere. Beds were frequently highlighted as comfy, contributing to a good night's rest.
However, guests consistently cited issues with room temperatures, describing them as extremely hot, which made it difficult to sleep despite the presence of fans. Air conditioning was a notable absence. Some rooms also suffered from minor maintenance issues, such as moldy bathroom floors, leaking fixtures and missing or broken amenities.
While the absence of storage options like closets or wardrobes was noted, many appreciated the good-sized rooms that offered a comfortable bed and adequate facilities. Despite some rooms being on the smaller side, they were generally described as functional and well-used in terms of space.
Guests appreciated the cleanliness maintained by housekeeping and the quiet, comfortable environment of the rooms. Additionally, the family rooms were lauded for being spacious, accommodating larger groups comfortably.
Overall, Maple Manor Hotel provides a comfortable stay with well-maintained and pleasantly decorated rooms, though improvements in temperature control and minor maintenance issues would further enhance the guest experience.
At The Maple Manor Hotel, guest feedback highlights an overwhelmingly positive experience with the beds, noting their exceptional comfort. Visitors frequently describe the beds as super comfy, very comfortable and extremely comfortable. Both large and plush bedding options are available, contributing to restful nights and overall guest satisfaction. The cleanliness of the bedding, including fresh and crisp linens, is repeatedly praised, adding to the beds' inviting nature. Spacious rooms often accompany these comfortable beds, providing ample space and enhancing the overall stay. While a few guests noted minor issues with pillows or bed firmness, the consensus remains that The Maple Manor Hotel provides beds that promise a great night's sleep.
The Maple Manor Hotel and guest holiday parking showcases a mixed reception regarding cleanliness from its guests. On the positive side, numerous reviewers highlight that rooms are frequently described as clean, very clean, spotless and exceptionally clean. The overall cleanliness of both the rooms and the hotel itself often meets or exceeds expectations with clean bathrooms, fresh smells and well-maintained spaces frequently noted. Many appreciate the cleanliness of communal areas and the courtesy of the staff, adding to a pleasant stay.
However, there are recurrent criticisms as well. Several guests have pointed out issues like dust in drawers, cobwebs, dirty carpets and ants in rooms. Complaints also extend to inadequate housekeeping services with some rooms allegedly not cleaned during their stay and instances of dirty breakfast areas. Specific criticisms include dirty oil tanks, stained carpets and moldy bathrooms. The thin walls, lack of storage for clothes and maintenance issues like non-functional fridges and dated decor also detract from the overall guest experience.
In summary, while many find The Maple Manor Hotel clean and comfortable, significant improvements in housekeeping standards and maintenance could enhance the guest experience further.
The Maple Manor Hotel and Guest Holiday Parking has garnered positive feedback for its welcoming and professional staff. Guests consistently describe the team as friendly, helpful and accommodating, making their stays more pleasant and comfortable. The staff's warm greetings and proactive assistance, including booking taxis and offering help with luggage, received special mentions.
Despite a few instances of inattentiveness or disinterest, the overall impression of the staff remains overwhelmingly positive. Guests appreciated the exceptional service and the staff’s eagerness to go above and beyond to ensure a pleasant experience. The manager and other key staff members are frequently highlighted for their professional yet personable approach.
Guests also noted the efficient check-in process, clear reception instructions and the staff’s responsiveness to requests and questions. There was particular praise for individual staff members who made extra efforts, such as arranging for early morning taxis or providing fresh milk for children.
In summary, while there were minor inconsistencies, the staff at The Maple Manor Hotel is largely seen as a strong asset, contributing significantly to the hotel's appeal and making it a recommended choice for travelers.
The Maple Manor Hotel and guest holiday parking offers complimentary wifi to its guests with some reviews noting good and stable internet connections. However, many guests have experienced issues with the wifi, describing it as intermittent, weak and even flakey at times. The download speed has been criticized for being unbearably slow, akin to outdated dial-up speeds, making it difficult for guests to stream or maintain a consistent connection. Some guests reported that the wifi didn't work at all in their rooms. Overall, while the hotel provides free wifi, its performance is inconsistent and may not meet the needs of today's tech-savvy traveler.
The Maple Manor Hotel offers a wide range of parking options praised for their convenience and security. Many guests found the availability of ample parking, often described as easy and plentiful, a significant benefit. The secure parking lot, monitored by lights and cameras, provides peace of mind for those leaving their vehicles while traveling from nearby Gatwick Airport. The parking tariff is frequently noted as reasonable with specific mentions of £5 per day, making it great value compared to airport prices.
Several reviews appreciated the easy setup and straightforward process of parking, as well as the ability to park right outside their room. For those on holiday, the hotel offers favorable arrangements, like discounted rates for extended parking and inclusive holiday parking packages. This makes it an excellent choice for pre-flight stays and longer trips.
Other key highlights included ample and well-priced parking facilities, ensuring that guests had more than enough space to park without hassle. Many reviewers also praised the secure and safe environment provided by the hotel, which allows guests to feel comfortable leaving their cars for extended periods. Overall, The Maple Manor Hotel’s parking facilities are widely regarded as excellent, convenient and value for money, making it a strong option for travelers.
The Maple Manor Hotel and guest holiday parking has garnered various reviews from families regarding its kid-friendly activities. While the hotel does not offer specialized services or activities tailored expressly for children, there are several positive aspects highlighted by guests that can make a family stay comfortable and enjoyable.
The family rooms at The Maple Manor Hotel are frequently praised for their spaciousness, providing ample room for children to stretch out and relax, especially after a long drive. These rooms feature a fantastic layout and design, often including separate areas for children and parents, which is particularly appreciated by families traveling with older children or teens. In specific instances, the family rooms are described as spacious suites with large windows that let in plenty of natural light, contributing to a comfortable and welcoming environment.
Comfort is also a significant highlight with many guests noting the beds as very comfortable and the rooms themselves being clean and ideal for families. The front desk and hotel services are supportive, making family bookings and group trips seamless, aided by an efficient internal system for managing reservations.
Parking options are both convenient and economical with designated sections for families and an affordable daily rate, which adds to the ease of travel for those flying out of Gatwick airport.
Families have found the hotel’s overall ambiance agreeable with a nice family-run atmosphere that offers value for money, particularly in the family rooms. Although there are no high chairs available and early breakfast options are lacking compared to other hotels, some family members, such as grandchildren, have enjoyed the breakfast provided.
The Maple Manor Hotel may not cater exclusively to children with specific amenities, but it offers substantial family-friendly accommodations through spacious rooms, convenient arrangements and supportive service, making it a reliable choice for families looking to rest and regroup before continuing their journey.
The Maple Manor Hotel and guest holiday parking has received high praise from guests with many noting it offers great value for money and a pleasurable experience. The rooms are described as amazing, well-equipped, clean and beautifully decorated. Guests also highlighted the comfort of the beds and the wonderful property. The staff are frequently mentioned as friendly and helpful, contributing to the overall positive experience.
Breakfast at the hotel is a standout feature, often referred to as very good or wonderful. Despite the lack of a restaurant and occasional issues with hot water, the hotel's quality fit-out and service are noted to meet four-star standards, especially considering the price.
Overall, The Maple Manor Hotel appears to be a charming and comfortable choice with superb cleanliness and a welcoming atmosphere, making it a satisfying stay for its guests.
The Maple Manor Hotel offers a mixed experience in terms of accessibility for guests with disabilities. While the hotel offers wheelchair-accessible rooms and has an approachable entrance suited for the elderly, there are a few challenges to note. The location is easily accessible for those arriving by taxi, which is necessary as the hotel is far from the nearest public transportation stops and pedestrian pathways. The rooms themselves are spacious and quiet, contributing to an overall level of comfort and cleanliness.
However, guests should be aware that the hotel lacks an elevator, which can make stairs difficult, especially with luggage. Assistance may be needed for people with heavy bags. Additionally, potential visitors should plan ahead as it can be difficult to contact the accommodation before arrival. Despite these drawbacks, some ground-floor suites are available, catering to those with mobility issues and providing a feasible option for a convenient and comfortable stay.
The Maple Manor Hotel and guest holiday parking has garnered high praise for its offerings tailored to honeymooners. Described as a perfect location for a honeymoon, the hotel is noted for its beautiful setting and the availability of honeymoon packages. Guests can book specific honeymoon suites that are excellent for couples, adding a special touch to their experience. The accommodations are frequently highlighted as very clean and well-maintained, setting a romantic and classy atmosphere that's preferred by many for such significant occasions. Newlyweds can expect additional attention from top staff members on request, which is seen as a surprising and classy gesture that enhances the overall romantic experience.
Set against peaceful surroundings, The Maple Manor Hotel offers an ideal retreat for couples seeking a romantic escape. Its intimate and quaint environment is underscored by an atmosphere that feels set away from everything, providing a serene and secluded getaway. The hotel's charming, characteristic building is meticulously kept in its authentic state, evoking a magical sense of being surrounded by the forest and nature, particularly noticeable in the morning scents.
The rooms are described as perfect for couples, featuring lovely toiletries and a cozy, comfortable atmosphere. Central heating ensures a warm and inviting stay, while the overall hotel appearance is clean and well-organized, enhancing the quiet and restful environment.
Dining here is an experience in itself with the atmosphere in the dining room adding to the romantic setting. Recommendations for classic dishes like fish and chips, steak with sauce and crab cake with remoulade dressing are highlighted, making meals memorable.
For those celebrating special moments like honeymoons, the hotel stands out as a great location due to its romantic honeymoon suites and lovely garden flowers. Couples can enjoy quiet rooms that offer an ideal balance of privacy and closeness to nature, making it an overall ideal spot for a romantic and cozy vacation.
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Location
Breakfast
Many find the breakfast to be more than adequate with some describing it as superb, exceptional and delicious. It’s often mentioned that it’s a very nice continental breakfast with lots of choices and comprehensive offerings. The fact that the breakfast is complimentary is a pleasant surprise for many guests, adding to their overall satisfaction with the stay.
The staff at Maple Manor Hotel are frequently noted to be friendly and accommodating, enhancing the breakfast experience by arranging early servings for those with morning flights and ensuring a pleasant dining atmosphere. While some guests did express a desire for more variety, particularly hot options like a Full English breakfast, the majority seemed content with the plentiful and varied spread provided.
On the downside, a few guests found the continental breakfast to be basic with some items slow to be replenished and a few complaints about the quality and freshness of certain products. Despite this, most guests felt the breakfast offered sufficient fuel for the day.
In summary, while there is room for improvement, especially in offering more variety and ensuring consistent quality, the breakfast at The Maple Manor Hotel generally receives favorable reviews for its selection, quality and the complimentary nature of the offering, making it a valued part of the guest experience.
Dinner
However, for those who sampled the food when the restaurant was open, reviews ranged from praising the quality and variety of evening meals to noting that some food was inedible. Breakfast offerings, mostly continental, included items like freshly warmed croissants, pastries and vegetarian options, though some guests lamented the absence of a cooked breakfast.
Staff have been acknowledged for their helpfulness, often suggesting nearby dining options and assisting with food delivery orders. This assistance somewhat mitigates the inconvenience of the closed restaurant. Despite the dining challenges, some diners enjoyed their meals when the restaurant was available, describing dinner as very nice and tasty with plenty of choices.
Ultimately, while the food quality appears to have potential when available, the current lack of consistent restaurant and bar services presents a notable drawback for guests seeking an all-in-one hospitality experience.
Rooms
However, guests consistently cited issues with room temperatures, describing them as extremely hot, which made it difficult to sleep despite the presence of fans. Air conditioning was a notable absence. Some rooms also suffered from minor maintenance issues, such as moldy bathroom floors, leaking fixtures and missing or broken amenities.
While the absence of storage options like closets or wardrobes was noted, many appreciated the good-sized rooms that offered a comfortable bed and adequate facilities. Despite some rooms being on the smaller side, they were generally described as functional and well-used in terms of space.
Guests appreciated the cleanliness maintained by housekeeping and the quiet, comfortable environment of the rooms. Additionally, the family rooms were lauded for being spacious, accommodating larger groups comfortably.
Overall, Maple Manor Hotel provides a comfortable stay with well-maintained and pleasantly decorated rooms, though improvements in temperature control and minor maintenance issues would further enhance the guest experience.
Beds
Cleanliness
However, there are recurrent criticisms as well. Several guests have pointed out issues like dust in drawers, cobwebs, dirty carpets and ants in rooms. Complaints also extend to inadequate housekeeping services with some rooms allegedly not cleaned during their stay and instances of dirty breakfast areas. Specific criticisms include dirty oil tanks, stained carpets and moldy bathrooms. The thin walls, lack of storage for clothes and maintenance issues like non-functional fridges and dated decor also detract from the overall guest experience.
In summary, while many find The Maple Manor Hotel clean and comfortable, significant improvements in housekeeping standards and maintenance could enhance the guest experience further.
Staff
Despite a few instances of inattentiveness or disinterest, the overall impression of the staff remains overwhelmingly positive. Guests appreciated the exceptional service and the staff’s eagerness to go above and beyond to ensure a pleasant experience. The manager and other key staff members are frequently highlighted for their professional yet personable approach.
Guests also noted the efficient check-in process, clear reception instructions and the staff’s responsiveness to requests and questions. There was particular praise for individual staff members who made extra efforts, such as arranging for early morning taxis or providing fresh milk for children.
In summary, while there were minor inconsistencies, the staff at The Maple Manor Hotel is largely seen as a strong asset, contributing significantly to the hotel's appeal and making it a recommended choice for travelers.
Wi-Fi
Parking
Several reviews appreciated the easy setup and straightforward process of parking, as well as the ability to park right outside their room. For those on holiday, the hotel offers favorable arrangements, like discounted rates for extended parking and inclusive holiday parking packages. This makes it an excellent choice for pre-flight stays and longer trips.
Other key highlights included ample and well-priced parking facilities, ensuring that guests had more than enough space to park without hassle. Many reviewers also praised the secure and safe environment provided by the hotel, which allows guests to feel comfortable leaving their cars for extended periods. Overall, The Maple Manor Hotel’s parking facilities are widely regarded as excellent, convenient and value for money, making it a strong option for travelers.
Family
The family rooms at The Maple Manor Hotel are frequently praised for their spaciousness, providing ample room for children to stretch out and relax, especially after a long drive. These rooms feature a fantastic layout and design, often including separate areas for children and parents, which is particularly appreciated by families traveling with older children or teens. In specific instances, the family rooms are described as spacious suites with large windows that let in plenty of natural light, contributing to a comfortable and welcoming environment.
Comfort is also a significant highlight with many guests noting the beds as very comfortable and the rooms themselves being clean and ideal for families. The front desk and hotel services are supportive, making family bookings and group trips seamless, aided by an efficient internal system for managing reservations.
Parking options are both convenient and economical with designated sections for families and an affordable daily rate, which adds to the ease of travel for those flying out of Gatwick airport.
Families have found the hotel’s overall ambiance agreeable with a nice family-run atmosphere that offers value for money, particularly in the family rooms. Although there are no high chairs available and early breakfast options are lacking compared to other hotels, some family members, such as grandchildren, have enjoyed the breakfast provided.
The Maple Manor Hotel may not cater exclusively to children with specific amenities, but it offers substantial family-friendly accommodations through spacious rooms, convenient arrangements and supportive service, making it a reliable choice for families looking to rest and regroup before continuing their journey.
4 Star
Breakfast at the hotel is a standout feature, often referred to as very good or wonderful. Despite the lack of a restaurant and occasional issues with hot water, the hotel's quality fit-out and service are noted to meet four-star standards, especially considering the price.
Overall, The Maple Manor Hotel appears to be a charming and comfortable choice with superb cleanliness and a welcoming atmosphere, making it a satisfying stay for its guests.
Accessible
However, guests should be aware that the hotel lacks an elevator, which can make stairs difficult, especially with luggage. Assistance may be needed for people with heavy bags. Additionally, potential visitors should plan ahead as it can be difficult to contact the accommodation before arrival. Despite these drawbacks, some ground-floor suites are available, catering to those with mobility issues and providing a feasible option for a convenient and comfortable stay.
Honeymoon
Romantic
The rooms are described as perfect for couples, featuring lovely toiletries and a cozy, comfortable atmosphere. Central heating ensures a warm and inviting stay, while the overall hotel appearance is clean and well-organized, enhancing the quiet and restful environment.
Dining here is an experience in itself with the atmosphere in the dining room adding to the romantic setting. Recommendations for classic dishes like fish and chips, steak with sauce and crab cake with remoulade dressing are highlighted, making meals memorable.
For those celebrating special moments like honeymoons, the hotel stands out as a great location due to its romantic honeymoon suites and lovely garden flowers. Couples can enjoy quiet rooms that offer an ideal balance of privacy and closeness to nature, making it an overall ideal spot for a romantic and cozy vacation.
No, The Maple Manor Hotel doesn't have any pool.
No, a spa isn't available at The Maple Manor Hotel.
No, The Maple Manor Hotel doesn't allow dogs.
Yes, parking facilities are available at The Maple Manor Hotel.
No, The Maple Manor Hotel doesn't have a gym.
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