Residence Inn hotels generally offer pet-friendly accommodations. It provides amenities like kitchens and separate living areas, which are useful for pet owners.
The Crowne Plaza Englewood by IHG, generally receives positive feedback from guests, particularly for its strategic location, cleanliness, comfort and exceptional staff. Situated with convenient access to New York City and major attractions like Yankee Stadium and MetLife Stadium, the hotel provides a balance of tranquility and proximity to diverse dining options, making it an ideal choice for both leisure and business travelers seeking a safe and easily accessible environment with plentiful free parking.
Guests consistently praise the hotel’s rooms for their cleanliness, comfort and spaciousness. The beds are a standout feature, frequently described as very comfortable, contributing to excellent sleep quality. Rooms are well-equipped with amenities such as refrigerators and coffee makers, further enhancing the guest experience. Although the property could benefit from some updates, the daily maintenance and proactive housekeeping staff ensure a well-maintained environment.
The hotel staff receives accolades for their friendliness and professionalism, often going above and beyond to enhance guest experiences. Individual staff members such as Irving, Edgar, Daniel and Jalen receive special mentions for their excellent service. This positive staff interaction significantly contributes to the hotel's reputation for hospitality.
Breakfast at the hotel yields mixed reviews; while many guests enjoy the fresh and good quality offerings and commend the friendly service, some express dissatisfaction with the additional cost and limited selection. Similarly, the Wi-Fi experience is varied with some guests reporting excellent connectivity and others encountering issues.
The hotel's indoor pool is praised for its cleanliness and heated water, making it a pleasant amenity, particularly for families. However, occasional closures and shared access with the YMCA limit its availability.
Overall, the Crowne Plaza Englewood offers good value for money, especially for budget-conscious travelers. While certain amenities and the dated condition of some facilities garner criticism, the hotel’s cleanliness, comfort, exceptional staff service and strategic location near NYC attractions ensure a generally positive stay for guests.
Nestled just off I-95, the hotel offers easy access to New York City and local attractions, making it ideal for travelers. The direct bus connection to Manhattan’s Times Square, about 20-25 minutes away, adds to the convenience with the bus stop only a 2-minute walk from the hotel. Despite its proximity to major highways, the hotel is situated in a quiet area, ensuring a peaceful and family-friendly stay. It’s also strategically located near popular attractions like the American Dream Mall and various restaurants and stores, all easily accessible. Free parking is available, making it convenient for those traveling by car.
Guests frequently commend the hotel for its hearty, plentiful and good-quality breakfast, which features a variety of hot items that change daily. The option to take breakfast away adds convenience, especially for those with busy itineraries. Though some guests noted a need for more variety for longer stays and occasional congestion, breakfast remains a positive aspect of the hotel experience.
The rooms are described as spacious, clean and well-designed with separate sleeping areas, living spaces and kitchenettes. Modern furnishings and comfortable beds, including sofa beds, contribute to a homey and appealing atmosphere, ideal for families and longer stays. The suite layout is particularly appreciated for its practicality and comfort.
Cleanliness is a standout feature, as the hotel is consistently described as super clean and tidy, extending from guest rooms to communal areas. The modern design and well-maintained facilities contribute to the overall appeal with guests commending the friendly staff for their efforts in maintaining high standards.
The hotel’s staff is frequently praised for their friendliness, helpfulness and exceptional service. Special mentions for staff members like Minire, Dimitri, Joseph and Samantha highlight their dedication to guest satisfaction. The well-coordinated team provides a welcoming and laid-back atmosphere, significantly enhancing the overall guest experience.
The pool area receives mixed reviews with families enjoying it despite some concerns about its size, crowding, cleanliness and water temperature. The free parking, including both valet and self-parking options, is a notable advantage, though some guests faced challenges finding self-parking spots and occasional valet service lapses.
Lastly, the bed comfort receives mixed feedback. While many guests describe the beds as very comfortable, others report issues with worn-out mattresses and discomfort, especially with sofa beds. Despite this, the overall consensus leans towards a positive stay experience enhanced by the hotel’s numerous strengths.
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