Hotel with SpaThis 5-star hotel features a state-of-the-art spa with a 16-metre blue-tiled pool, a thermal circuit including a Himalayan salt sauna, steam room, laconium, Jacuzzi, and experience shower. The spa uses Elemis and Grown Alchemist products. It is located in an iconic building and features impressive architectural features.
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Summary of reviews related to the 'Spa' categoryThe Municipal Hotel Liverpool - MGallery offers an impressive spa experience, frequently described as lovely, beautiful and relaxing by guests. The facilities, including the steam room, sauna and jacuzzi, receive high praise for their cleanliness and modern design. Treatments, particularly Elemis facials, are noted for being first-class with the spa staff commended for their welcoming and professional demeanor.
However, access to the spa and pool incurs an additional cost, which many guests find exorbitant. Charges range from £30 for a short timeslot to £50 per person, per day with some guests feeling this was not transparently communicated at booking. Despite the additional cost, many reviewers suggest that the quality of the spa facilities makes it worth the expense for those willing to pay.
Some guests expressed dissatisfaction with operational issues, such as overbooking, lost reservations or maintenance leading to unavailability. Additionally, the supplementary charges for basic features like pool access were a common point of contention.
Overall, while the spa facilities themselves are exceptional, the significant extra cost for access and occasional operational hiccups may detract from a wholly seamless experience.
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