4-Star HotelThis hotel provides accommodations with a seasonal outdoor swimming pool, private parking, a shared lounge and a terrace. It is a family-friendly hotel with excellent amenities.
Show more
Summary of reviews related to the '4 Star' categoryEnsana Thermal Aqua is portrayed as a comfortable 4-star hotel, delivering a genuinely pleasant experience with an accessible price-to-service ratio that appeals to many. The hotel prides itself on luxury relaxation and many guests appreciate its overall value for the cost. The all-inclusive nature of the stay adds convenience and enhances the positive experience for visitors.
The hotel consistently maintains a four-star standard with classic features and true four-star services. Some reviews mention excellent service levels consistent with the four-star rating, highlighting the satisfaction of numerous guests with what the hotel offers.
However, there are areas where the establishment falls short of four-star expectations. Issues such as the high charges for services, subpar parking spaces and the quality of the food selection needing improvement have been pointed out. Additionally, the accessibility of certain rooms has been critiqued as not befitting a four-star status.
Concerns about phone service and thorough cleaning regarding viruses and possible fungi were expressed, although these did not significantly overshadow the overall cleanliness reported by most guests.
While some reviews suggest that the hotel doesn’t entirely live up to a four-star designation, many agree that it delivers a solid experience, especially for its price point. Overall, Ensana Thermal Aqua seems to strike a balance between classic four-star offerings and budget-friendly accessibility, making it a reasonably attractive option for visitors seeking relaxation and convenience.
Show moreRead review summaries for all categories
