Exe Cuenca

Cuenca 40.05510700, -2.12573600 , Avenida Juan Carlos I, S/n (Show on Map)
8.6
Very Good


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Summary of reviewsExe Cuenca is a well-regarded hotel located on the outskirts of the city, providing a quiet and functional stay with easy access to the city's historic sites via car or public bus. Its location, although set in an industrial and commercial area, offers convenience for those traveling with vehicles, featuring ample parking solutions, including both free and paid options.

One of the standout features of Exe Cuenca is its breakfast service, which receives high praise for its quality, variety and freshness. Guests appreciate the array of options available, including gluten-free and lactose-free choices, making it suitable for various dietary needs. The breakfast buffet is often highlighted as a pivotal part of the guest experience.

However, dining options within the hotel are limited with no on-site restaurant, bar or cafeteria available. While this poses some inconvenience, guests find alternative dining venues nearby, including a shopping mall and fast food options.

The hotel rooms are frequently noted for their spaciousness, cleanliness and modern comforts. Guests appreciate the large, well-appointed bathrooms and comfortable beds, though there are occasional comments on dim lighting and outdated furnishings. Despite some minor issues like soundproofing and maintenance quirks, the rooms are generally seen as providing good value for money.

Cleanliness is a prominent plus for Exe Cuenca with guests consistently commending the meticulous upkeep of both rooms and common areas. The staff's attention to cleanliness and their friendly and helpful demeanor significantly enhance the guest experience.

The staff at Exe Cuenca also receive high marks for their exceptional service. They are described as attentive, professional and proactive, often going out of their way to assist guests with local recommendations and ensuring a pleasant stay.

WiFi quality is generally reliable, though some guests do experience connectivity issues at times. The gym facilities, on the other hand, receive less favorable reviews with several guests noting that it is poorly equipped and could benefit from improvements.

For families, Exe Cuenca is an ideal choice, offering spacious, bright rooms and a welcoming environment. The hotel's location beside a shopping complex adds to the convenience and the staff's attentiveness to family needs makes it a recommended option for those traveling with children.

Overall, while Exe Cuenca may not fully meet the expectations of a four-star establishment due to certain limitations in amenities and room standards, it excels in providing a clean, comfortable and friendly stay, especially appreciated by those traveling by car or on family trips. The hotel's strengths in breakfast offerings, staff service and cleanliness make it a commendable option for visitors to Cuenca.
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Family Friendly Hotel
This hotel is considered one of the best family-friendly and luxury hotels in Cuenca. It is a popular choice for families visiting the area.

Hotel near Nightlife Spots
Located on Avenida Juan Carlos I, this hotel is close to entertainment and nightlife. The hotel's location on a main road puts it near various bars and restaurants, making it a convenient choice for those seeking nightlife.

Business Hotel
This hotel has two meeting rooms suitable for business or family events. The Forum room offers natural daylight and 64 m2 of space. The hotel provides comfort and convenience for business travelers.

Accessible Hotel
Exe Cuenca features four rooms specifically adapted for disabled people. The hotel is equipped with an elevator and has a wheelchair-accessible registration desk, ensuring ease of access for guests.

Hotel Taking Steps Towards Sustainability

Hotel with Gym

4-Star Hotel

Room Types
Double or Twin Room Fitted with parquet flooring, this air-conditioned room features a flat-screen TV, minibar and a work desk. The room also has heating. The private bathroom includes free toiletries and a hairdryer.

Triple Room This air-conditioned room features a flat-screen TV, minibar and a work desk. The private bathroom includes free toiletries and a hairdryer.

Double Room with Parking Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe.

Double Room - Romantic Offer Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe. The unit has 1 bed.

Superior Double Room The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
Exe Cuenca is a well-regarded hotel situated on the outskirts of the city in an industrial and commercial area. Despite the distance from the historic center and key attractions—approximately 2 to 4 kilometers—guests find the hotel accessible and convenient, especially for those traveling by car. The hotel is well-connected with a bus stop nearby offering regular service to the city center, making it practical for visitors without private transport.

While some may find the location less appealing due to its industrial park setting and proximity to a gas station and McDonald's, others appreciate the quiet, tranquil environment. Additionally, the hotel enjoys easy access to major roads, which is advantageous for those planning excursions around Cuenca and its surroundings.

For visitors prioritizing amenities, the nearby shopping center, restaurants and gas station come in handy, providing various conveniences at a short distance. The hotel also offers ample parking, a feature highly appreciated by guests.

Overall, Exe Cuenca provides a quiet, functional stay with straightforward access to Cuenca's historic sites via a short car ride or bus journey, balancing its slightly remote location with good transportation links and proximity to essential services.

Breakfast
Breakfast at Exe Cuenca receives generally positive feedback from guests, highlighting it as a significant aspect of their stay. Many reviewers praised the breakfast for its quality, variety and the completeness of the buffet. Descriptions frequently emphasized how delicious and abundant the breakfast offerings were with terms like "excellent," "very good," and "fantastic" commonly used to describe the experience. Guests enjoyed the range of products available and mentioned that everything was consistently fresh and regularly replenished.

Several reviews underscored the wide array of options, including gluten-free choices and lactose-free milk, framing the breakfast as suitable for diverse dietary needs. Furthermore, the breakfast was commended for having both sweet and savory items, ensuring that there was something for everyone. Many felt that the buffet breakfast stood out due to the quality of ingredients, making it a highlight of their stay. Some guests found the breakfast service to be well-managed, observing COVID-19 protocols effectively.

However, a few reviews cited areas for improvement. Criticisms included instances of low-quality cold cuts, industrial pastries and certain products not being as fresh as expected. The breakfast's price was sometimes perceived as high and some guests felt that the variety was insufficient, particularly in the absence of hot food options like eggs and bacon. Despite these drawbacks, the overall sentiment was that the breakfast experience at Exe Cuenca is commendable, offering a satisfying start to the day with its range of appetizing and high-quality choices.

Dinner
Guest reviews of Exe Cuenca reveal that dining options within the hotel are notably limited. Visitors frequently highlight the absence of an on-site restaurant, bar or cafeteria, which has led to some inconvenience, particularly when seeking dinner options. Breakfast service is available, but guests have mentioned delays due to insufficient staff and the high cost of breakfast. Many guests express disappointment with the lack of on-site amenities that would allow for a more comfortable dining experience. However, some reviews do note that there are other dining options near the hotel, such as a nearby shopping mall with various restaurants and a McDonald's close by. Overall, while the hotel itself may lack dining facilities, there are external venues available for those willing to venture out.

Rooms
Exe Cuenca offers a mix of modern comfort and spaciousness in its well-equipped rooms, making it a good value for money option for travelers. The reviews frequently highlight the spacious and clean rooms with many guests pointing out the large, well-appointed bathrooms that often include both a shower and a bathtub. The beds are consistently rated as comfortable, contributing to a restful stay. Rooms come with useful amenities such as mineral water, snacks and toiletries and are often described as bright, cozy and noise-free.

However, some guests note areas for improvement, such as dim lighting in the bathrooms, occasional leaking showers and outdated furnishings in some rooms. While most rooms are praised for their size, comfort and cleanliness, a few reviews mention issues with soundproofing and maintenance, such as glass doors that hit the toilet or rooms that smell like tobacco. Overall, Exe Cuenca seems to provide a pleasant, comfortable stay with spacious, clean and well-equipped rooms, despite some minor areas needing attention.

Beds
The beds at Exe Cuenca receive a diverse range of feedback from guests. Many reviews highlight the comfort of the beds with numerous mentions of very comfortable mattresses and soft pillows, contributing to a good night's rest. Guests frequently commend the staff's kindness and the tranquility of the hotel, which further enhances the sleeping experience.

However, there are also less favorable comments regarding the bed size and quality. Some guests find the beds a bit small or too soft and there are instances of beds making noise or having weak spots. Several reviews suggest that the bedding could benefit from updates and that a review of bed standards is necessary. Despite these remarks, the overall sentiment leans heavily towards the beds being comfortable with guests particularly appreciating the option of double pillows and well-cleaned bedding.

In summary, while there are areas for improvement, the comfort of the beds at Exe Cuenca generally contributes positively to the stay experience, aided by the peaceful environment and pleasant staff.

Cleanliness
Exe Cuenca stands out for its exceptional cleanliness with guests frequently praising the hotel as being very clean, tidy and well-maintained. Both rooms and common areas receive high marks for meticulous upkeep with many describing the cleanliness as impeccable. Guests often note that everything, from the bedding to the bathrooms, appears spotless and well-organized, ensuring a comfortable stay. The hotel's modern decor complements its high standards of cleaning, making it a pleasant and inviting place to stay.

The staff's attention to cleanliness and organization also receives positive feedback with many guests highlighting the staff's thorough cleaning practices and friendly demeanor. The hotel maintains excellent sanitary measures, adding an extra layer of comfort and safety for visitors.

Despite a few minor suggestions for improvement, overall, the cleanliness at Exe Cuenca is repeatedly described as excellent, contributing to a very comfortable and enjoyable environment for guests.

Staff
Exe Cuenca has garnered high praise for its exceptional staff, highlighted by numerous guest reviews emphasizing their friendliness and attentiveness. The hotel team is consistently described as super attentive, kind and professional, creating a welcoming and pleasant atmosphere for guests. Reception staff, in particular, stand out for their proactive attitude, often providing helpful advice about local visits and excursions.

Guests noted that the cleaning staff maintained impeccable cleanliness throughout the hotel, adding to a comfortable and hygienic stay. The breakfast service also received positive feedback with guests mentioning the comprehensive and well-managed offerings.

Overall, the personalized and friendly treatment from the staff contributes significantly to the high level of satisfaction among guests. The positive interactions and meticulous attention to detail make Exe Cuenca a highly recommended choice for travelers seeking excellent service and clean, comfortable accommodations.

Wi-Fi
Exe Cuenca generally offers free WiFi throughout the hotel with many guests praising its quality. Positive feedback includes very good speed and consistent connectivity, ensuring that staying connected is convenient. However, experiences varied, as some reviewers encountered issues like slow speeds and a weak connection. A few guests noted that the WiFi kept cutting off or wasn’t working well on their mobile devices and that it was limited to a single device. Despite these issues, the overall sentiment leans towards the WiFi being fairly reliable for most visitors. Additionally, guests appreciated the clean and comfortable amenities provided by the hotel.

Gym
Exe Cuenca has garnered attention for various aspects, but when it comes to the gym, guest feedback highlights a few recurring points. While the hotel offers a pleasant look overall and boasts excellent parking facilities, the gym appears to fall short of expectations. Several guests noted that the fitness room is very limited and poorly equipped, indicating it could use some improvement. Although one review mentioned that the gym was okay, others were less satisfied, describing it as barely having anything and not fitting the typical definition of a gym. Some guests specifically chose this hotel for its gym facilities, only to find them lacking.

Parking
Exe Cuenca offers a variety of parking options, largely appreciated by its guests. The hotel's parking facilities include both free and paid choices with many guests noting the ample availability of free parking spaces either on-site or nearby. The underground parking, in particular, has been highlighted for its comfort and security, although some found the entrance a bit steep and narrow.

Several reviews praised the convenience of being able to park near the hotel with some lucky guests securing spots right at the entrance. There’s also a private parking option that many found to be a significant advantage. For those traveling by motorcycle, the secure parking was an added benefit.

While some guests pointed out the scarcity of parking during peak times, the overall sentiment indicates that finding a spot is generally manageable. The presence of both covered and uncovered parking options, along with the ease of access, has been well received.

In summary, Exe Cuenca appears to cater well to visitors with vehicles, offering reliable and varied parking solutions that contribute to a smooth and hassle-free stay.

Family
Exe Cuenca emerges as an ideal choice for families seeking a comfortable and child-friendly accommodation option while exploring the charming city of Cuenca. The hotel is notably praised for its spacious and bright family rooms that offer good privacy, making them perfect for parents and children alike. Guests frequently highlight the comfortable and clean environment, ensuring a pleasant stay for all.

The staff at Exe Cuenca also receives high marks for being attentive, caring and family-oriented, which contributes significantly to the hotel's welcoming and friendly atmosphere. This extends to thoughtful gestures such as providing sweets at the entrance, a delightful touch for young guests.

The hotel's family-friendly services indeed make it a prime spot for those traveling with children. Located conveniently beside a shopping complex, guests find both convenience and a sense of community during their stay. Whether it’s the early family-friendly clean rooms or the relatively safe environment, Exe Cuenca seems to cater thoughtfully to the needs of families.

Overall, Exe Cuenca offers a great blend of comfort, attentive service and a family-friendly atmosphere, making it a highly recommended spot for family travel in Cuenca.

Nightlife
Exe Cuenca is strategically situated for those interested in exploring both the historical and nighttime attractions of the city. Its proximity to main historical sites makes it a favorable option for travelers. First-time visitors and those looking for evening activities will find the area's lively nightlife appealing. Despite its location in an area bustling with nighttime crowds, the hotel itself is noted for its quiet ambiance, ensuring a peaceful retreat after a night out. The convenience of underground parking, complimentary parking and accessible public transportation with multiple bus lines nearby, adds to the hotel’s practical advantages. There's also a shopping complex in the vicinity, providing additional options for entertainment and leisure.

4 Star
Exe Cuenca presents a mixed experience for guests. While some guests appreciate clean facilities, convenient bus line access and free parking, there is a clear consensus that the hotel does not meet the standards expected of a four-star establishment. The beds are too short for taller guests, amenities appear outdated and the overall quality and service fall short of expectations. Many reviewers pointed out that the breakfast is basic and disappointing for a hotel of this category. The lack of a functional cafeteria and restaurant further detracts from the four-star claim. Some found the value for money lacking, especially given the insufficient soundproofing in rooms and general upkeep issues. However, a few found everything suitable for a four-star hotel and others highlighted the acceptable cleanliness and satisfactory experience relative to the price. Nonetheless, the predominant sentiment is that Exe Cuenca is more aligned with a three-star or even two-star rating than its advertised four-star status.

Business
Exe Cuenca emerges as a top choice for business travelers, thanks to its conducive environment and reliable Wi-Fi. The location is particularly convenient for transportation, making it easy for those on business trips to navigate the city efficiently. The rooms are well-appointed and designed with the needs of business travelers in mind, aligning with its reputation as a typical business hotel.

Despite some issues such as the desk lighting being inadequate and Wi-Fi being limited to one device, the overall experience remains favorable. Guests appreciate the quiet atmosphere, which further enhances the suitability for business use. Although there is a lack of bar and restaurant services, Exe Cuenca is still highly recommended for layovers and business trips. Its business-friendly features and strategic location make it an ideal stopover, especially for road trips.

Accessible
Located in a well-connected area with public transportation options, 'Exe Cuenca' is praised for its convenient accessibility. Guests find the nearby bus stop right in front of the hotel especially helpful, allowing for easy navigation around the city. The hotel's proximity to a McDonald's and shopping malls adds to its appeal for those needing accessible amenities close by.

The availability of accessible parking and well-designed facilities cater to guests with disabilities. Comments highlight the newness of the hotel and its strategic location near the main avenue, further enhancing the sense of convenience. Despite occasional mentions of limited accessibility, the overall sentiment suggests that 'Exe Cuenca' provides a satisfactory level of accessibility, ensuring a comfortable stay for all guests.


No, Exe Cuenca doesn't have any pool.

No, a spa isn't available at Exe Cuenca.

No, Exe Cuenca doesn't allow dogs.

No, parking facilities aren't available at Exe Cuenca.

Yes, Exe Cuenca has a gym.

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