Hotel Resort Cueva del Fraile
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Summary of reviewsHotel Resort Cueva del Fraile is ideally located near the historic city of Cuenca, nestled within the beautiful Serranía de Cuenca and set in a renovated 16th-century monastery. Guests consistently praise its serene and picturesque environment, which offers a perfect blend of natural beauty and accessibility to Cuenca's cultural sites. This tranquil setting, combined with spacious and comfortable rooms, makes it an ideal retreat for relaxation and exploration.
The hotel’s dining experiences, especially dinner, receive significant acclaim for their variety and quality. Notable dishes like the wild boar burger and local desserts stand out and the outdoor courtyard dining adds to the charm. Despite some issues with consistency and service speed, the overall feedback is highly positive with guests appreciating the pleasant restaurant ambiance and meal options.
Rooms at the hotel are widely appreciated for their spaciousness, comfort and modern décor. Many come with luxurious amenities such as jacuzzis and double showers, which enhance the guest experience. However, occasional maintenance issues and inadequate soundproofing are noted, suggesting room for improvement in these areas.
Cleanliness throughout the hotel garners mixed reviews. While many guests praise the spotless conditions of the rooms and common areas, there are recurring mentions of cleanliness concerns in bathrooms and certain outdoor spaces. These issues highlight a need for more consistent cleaning practices.
The hotel staff is often praised for their friendliness, attentiveness and professionalism. Reviews frequently commend the restaurant and reception staff for their exceptional service, contributing significantly to a welcoming and pleasant atmosphere. However, occasional comments about staff shortages and service efficiency indicate areas where improvement could be made.
Facilities such as the outdoor pool and sports areas, including tennis courts, add to the hotel's appeal. The pool is well-maintained and provides a relaxing atmosphere, though it can be cold and sometimes lacks adequate seating. The tennis courts, while appreciated, could benefit from more regular maintenance and better accessibility.
For families, the hotel is an excellent option, offering a range of amenities and activities that cater to children, including spacious family rooms and multiple play areas. Despite some facilities being a bit dated, the overall family-friendly environment and activities enhance the holiday experience for families.
One notable shortfall is the unreliable WiFi, which many guests find weak and unstable. Improvements in the hotel’s WiFi infrastructure would greatly enhance the guest experience.
In summary, Hotel Resort Cueva del Fraile presents a charming and peaceful retreat with a picturesque setting, excellent dining options and comfortable accommodations. While there are areas requiring attention, such as cleanliness consistency, WiFi and certain maintenance issues, the overall positive experiences with the location, staff and family-friendly amenities make it a standout choice for travelers seeking both relaxation and accessibility to Cuenca’s rich history.
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The hotel’s dining experiences, especially dinner, receive significant acclaim for their variety and quality. Notable dishes like the wild boar burger and local desserts stand out and the outdoor courtyard dining adds to the charm. Despite some issues with consistency and service speed, the overall feedback is highly positive with guests appreciating the pleasant restaurant ambiance and meal options.
Rooms at the hotel are widely appreciated for their spaciousness, comfort and modern décor. Many come with luxurious amenities such as jacuzzis and double showers, which enhance the guest experience. However, occasional maintenance issues and inadequate soundproofing are noted, suggesting room for improvement in these areas.
Cleanliness throughout the hotel garners mixed reviews. While many guests praise the spotless conditions of the rooms and common areas, there are recurring mentions of cleanliness concerns in bathrooms and certain outdoor spaces. These issues highlight a need for more consistent cleaning practices.
The hotel staff is often praised for their friendliness, attentiveness and professionalism. Reviews frequently commend the restaurant and reception staff for their exceptional service, contributing significantly to a welcoming and pleasant atmosphere. However, occasional comments about staff shortages and service efficiency indicate areas where improvement could be made.
Facilities such as the outdoor pool and sports areas, including tennis courts, add to the hotel's appeal. The pool is well-maintained and provides a relaxing atmosphere, though it can be cold and sometimes lacks adequate seating. The tennis courts, while appreciated, could benefit from more regular maintenance and better accessibility.
For families, the hotel is an excellent option, offering a range of amenities and activities that cater to children, including spacious family rooms and multiple play areas. Despite some facilities being a bit dated, the overall family-friendly environment and activities enhance the holiday experience for families.
One notable shortfall is the unreliable WiFi, which many guests find weak and unstable. Improvements in the hotel’s WiFi infrastructure would greatly enhance the guest experience.
In summary, Hotel Resort Cueva del Fraile presents a charming and peaceful retreat with a picturesque setting, excellent dining options and comfortable accommodations. While there are areas requiring attention, such as cleanliness consistency, WiFi and certain maintenance issues, the overall positive experiences with the location, staff and family-friendly amenities make it a standout choice for travelers seeking both relaxation and accessibility to Cuenca’s rich history.
Former Monastery Hotel
Surrounded by greenery and lush gardens, this hotel used to be a monastery originally built in the 16th century. Although it has been restored since then in order to become the hotel that it is today, it has managed to maintain some elements and its historic atmosphere, making every guest's stay truly unique.
Hotel for Honeymoon
Located a few kilometers outside Cuenca, this hotel offers a peaceful retreat with comfortable rooms. Its quiet location and natural surroundings make it ideal for a relaxing honeymoon.
Family Friendly Hotel
This hotel offers a family-friendly atmosphere with amenities designed to entertain children. It has play areas and game rooms, including ping pong, billiards, and foosball. The resort's environment, combined with its array of family-friendly facilities, makes it an ideal destination for families looking to disconnect from routine and enjoy a memorable stay together.
Dog Friendly Hotel
This hotel is pet-friendly and set in a former 16th-century monastery with 25,000m² of gardens, providing ample outdoor space for dogs. It also features an outdoor swimming pool.
Hotel with Swimming Pool
Located in Cuenca, this resort features a pool within a unique natural setting. The combination of natural beauty and pool facilities makes it a memorable experience.
Outdoor Pool
Business Hotel
This hotel offers rooms for business meetings, small conventions, or family celebrations with capacities ranging from 20 to 350 attendees. It provides technical resources, personalized event support, and catering services.
Hotel with Tennis Courts
This resort-like hotel provides tennis courts, offering guests recreational opportunities in a unique setting near Cuenca.
Hotel with EV Charging Stations
An electric vehicle charging station is available for guests. The hotel also offers free parking on site.
3-Star Hotel
This resort-style hotel offers a unique experience slightly outside the city center. It is a popular choice for those seeking a relaxing stay. It is a reliable option with positive guest feedback.
Hotel with Outdoor Pool
Located a 10-minute drive from Cuenca, this family-friendly hotel is set in extensive gardens and features a seasonal outdoor swimming pool. It also offers amenities such as a restaurant, bar, and an outdoor tennis court for guest enjoyment.
Hotel with Rooms With Jacuzzi / Hot-tub
Historic Hotel
Guest Reviews
Situated minutes away from the charming city of Cuenca, 'Hotel Resort Cueva del Fraile' boasts an enviable location that perfectly marries natural tranquility with convenient proximity to urban attractions. Nestled within the stunning Serranía de Cuenca and set within a renovated 16th-century monastery, the hotel offers a serene retreat surrounded by lush greenery and majestic mountains.
Guests consistently praise the beautiful and peaceful environment, perfect for disconnecting from the hustle and bustle of daily life. The location offers a unique blend of seclusion and accessibility with Cuenca's historic center, known for its Hanging Houses, just a short drive away. This makes it an ideal base for exploring the city's cultural sites and the surrounding natural wonders.
The hotel's tranquil setting is frequently highlighted as a key feature, providing a restful escape in the midst of nature. The serene atmosphere is complemented by spacious, comfortable rooms and well-maintained facilities. The blend of modern amenities and historical charm adds to the overall appeal, making it a delightful place for both relaxation and exploration.
In summary, 'Hotel Resort Cueva del Fraile' offers a perfect getaway location for those seeking peace, natural beauty and easy access to the vibrant history and culture of Cuenca. The favorable location, combined with excellent facilities and a picturesque setting, makes it a standout choice for travelers.
At Hotel Resort Cueva del Fraile, the breakfast experience receives mixed feedback from guests. Many highlight the extensive variety and quality of the buffet breakfast with numerous reviews praising its deliciousness, abundance and completeness. The inclusion of gluten-free and lactose-free options also receives positive mentions. The terrace dining experience is noted as particularly charming and relaxing with some guests commending the attentive staff and cozy atmosphere.
However, several guests feel the breakfast is overpriced with numerous complaints about its high cost relative to value. There are criticisms regarding the organization of the breakfast with comments about it being chaotic and messy and reports of food items running out or not being replenished promptly. Additionally, the quality of certain items like coffee, croissants and juices is sometimes deemed mediocre or overly processed.
Despite a generally positive outlook on the variety and quality of the breakfast, the significant concerns about pricing organization and specific food items suggest areas for improvement at the hotel. Nonetheless, many guests still found the breakfast to be a delightful part of their stay, contributing to a generally positive dining experience at the resort.
The dining experience at Hotel Resort Cueva del Fraile has garnered significant praise, especially for its diverse and high-quality food offerings. Guests frequently highlight the delicious breakfast and dinner with many describing the food as very good, tasty and exquisite. Some dishes, particularly the wild boar burger and local desserts, have received specific commendation, adding to the overall dining charm.
The restaurant ambiance is also positively noted with the courtyard dining being particularly pleasant and even described as worthy of a parador. Guests enjoyed their meals in the peaceful and scenic outdoor spaces, which added to the overall relaxing atmosphere of the hotel.
Although the quality of food is often praised, consistency seems to be an issue. There are reports of some meals being disappointing with specific mention of underwhelming fish dishes and the repetitive nature of the menu for those on extended stays. Also, the food service can be slow with long wait times noted for dinner service on several occasions.
Prices at the restaurant have mixed reviews; while some guests find them reasonable and reflective of the quality, others consider them somewhat high, especially given the occasional lack of variety and inconsistency in dish quality. Additionally, some guests raised concerns about the restaurant not fully meeting expectations in terms of vegetarian options and child-friendly menus.
Despite these criticisms, the overall sentiment towards the restaurant at Hotel Resort Cueva del Fraile remains largely positive with many guests looking forward to returning due to the excellent food and welcoming atmosphere.
Hotel Resort Cueva del Fraile offers rooms that are often praised for their spaciousness and comfort. Guests frequently highlight the large, beautiful and well-furnished rooms as major positives. Many rooms come equipped with luxurious amenities like double showers, jacuzzis and ample seating areas which contribute to a relaxing stay. The cleanliness and modern décor are recurrently appreciated, alongside the scenic views from some of the rooms.
Several family-friendly features, such as duplex arrangements and rooms with multiple beds, make it an appealing choice for families. Guests often commend the quiet and peaceful environment of the hotel, accentuated by the pleasant interior courtyard and surrounding vegetation.
However, not all reviews are glowing. Some guests encountered issues with cleanliness, musty smells and occasional maintenance problems such as defective air conditioning, dampness and outdated elements. Additionally, soundproofing is noted as inadequate by some and the lack of standard room amenities like minibars or refrigerators is a point of contention for others.
The hotel seems committed to improvement, as many rooms are reportedly renovated and spacious, ensuring a pleasant and comfortable stay for most visitors.
Hotel Resort Cueva del Fraile offers a varied experience when it comes to bed comfort based on guest reviews. Many guests found the beds to be very comfortable, often highlighting features such as large and spacious beds, cozy bedding and high-quality materials. Descriptions such as super comfortable beds, comfortable and large beds, as well as great and lovely beds, were frequently mentioned. For those booking a junior suite, the rooms were noted to be perfect for families with two large beds that contributed to a comfortable stay.
However, not all feedback was positive. Some guests reported experiencing discomfort due to old, sagging mattresses and hard pillows. Comments about beds being insufficiently supportive, such as thin and flimsy or too hard were noted. There were also mentions of beds that were too low and small, resulting in an uncomfortable sleep. The issue of mismatched bed comfort within the same room was raised with one bed being comfortable while the other was not.
Therefore, while many guests had a restful night's sleep on the hotel's comfortable and well-maintained beds, others faced challenges with varying degrees of discomfort, often pointing to the need for updated mattresses and better pillow options.
The cleanliness of Hotel Resort Cueva del Fraile reveals a mix of experiences from various guests. On the positive side, many guests highlighted the hotel as exceptionally clean with particular praise for clean and well-organized rooms, spotless halls and thoroughly maintained facilities. The pool area and common spaces were also frequently noted for their cleanliness and pleasant environment.
However, numerous concerns about cleanliness were also reported. Several reviews pointed out issues such as mold in the bathrooms, dirt and cobwebs in the rooms, unpleasant odors and poor bathroom upkeep. There were instances of mold on shower screens, lingering drain smells and bathroom stains. Reports included inconsistent cleaning practices with some rooms not receiving proper daily cleaning or maintenance and occasional neglect in certain areas like the outdoor spaces and restaurant.
Overall, despite commendable remarks about the clean and charming ambiance of some parts of the hotel, there is a clear need for significant improvements in consistent and thorough cleanliness across the whole establishment.
Hotel Resort Cueva del Fraile boasts a commendable team of staff that has garnered praise from many guests for their friendliness, attentiveness and professionalism. Guests frequently highlight the splendid service provided by the staff in the restaurant and bar areas, describing it as exceptional, especially noting staff members like Manoli and Nerea for their kindness. The reception staff also received positive comments for their warm demeanor and problem-solving skills, ensuring guests' issues were promptly addressed, such as room changes and special accommodations.
The atmosphere at the resort is greatly enriched by the staff's welcoming and helpful nature. Many reviews emphasize that the staff went above and beyond to ensure a pleasant stay, adding personal touches that enhanced the experience. Waiters and receptionists were often noted for being polite, efficient and maintaining a cheerful disposition.
Despite the overwhelmingly positive feedback, there were occasional mentions of staff shortages and instances where the friendliness and efficiency of the service could be improved. Some guests experienced delays or found certain receptionists not as welcoming. Additionally, there were a few isolated comments about the need for better organization and more professional conduct by nighttime receptionists.
Overall, the staff's consistent attentiveness and friendly service make them one of the standout aspects of the Hotel Resort Cueva del Fraile, contributing significantly to guests' enjoyable stays.
While Hotel Resort Cueva del Fraile has its charms, reliable WiFi isn't one of them. Many guests highlighted issues with the internet, describing it as unstable, weak and often non-existent. The signal struggles to reach rooms and common areas fare little better. The internet connection frequently cuts off, rendering it practically useless for anything beyond basic tasks like checking emails or sending messages. Despite this, some guests appreciated the break from connectivity. However, the overall sentiment suggests a need for significant improvements in the hotel’s WiFi infrastructure to keep guests connected during their stay.
Hotel Resort Cueva del Fraile features a spacious and scenic outdoor pool that stands out as one of the hotel's best amenities. The pool is large, surrounded by nature and provides a relaxing atmosphere, although it is seasonal and only available during the summer months. Guests have praised the pool area's cleanliness and the presence of a lifeguard, ensuring both safety and peace of mind. The poolside bar also receives positive mentions, enhancing the overall experience with food and drinks.
However, there are some downsides. The pool water can be quite cold and amenities like sun loungers and umbrellas are limited, sometimes resulting in a lack of available space and comfort. Maintenance issues have been noted with some guests pointing out that the pool and surrounding areas require more upkeep. The pool table for kids has been reported as broken and there are occasional problems with cleanliness, particularly with the poolside tables.
Despite these minor setbacks, the pool remains a highlight for many visitors, offering a pleasant escape during the warm months. The hotel's outdoor facilities, including tennis and other sports options, add to the appeal for those looking to enjoy a variety of activities.
Hotel Resort Cueva del Fraile features a range of sports facilities, including tennis courts, which add a delightful aspect to the overall recreational offerings. Guest feedback highlights the presence of multiple sports areas such as soccer fields and paddle courts along with tennis, providing ample opportunities for athletic activities.
While the tennis courts themselves are appreciated for their availability and potential, several reviewers have noted that these facilities are in need of refurbishment and regular maintenance. Despite being described by some guests as lovely and great, there is a consensus that improvements could be made to enhance their condition.
The tennis area, while a good and nice addition to the resort, suffers from occasional neglect, which contrasts with its initial positive impression. Unfortunately, access to the courts can be inconvenient for some due to their distance from the rooms.
Overall, while the tennis courts at Hotel Resort Cueva del Fraile offer potential for enjoyable experiences, there is a clear need for attention and updates to maintain their appeal and functionality.
Hotel Resort Cueva del Fraile stands out as an excellent choice for families seeking a comfortable and enjoyable getaway. The resort offers a family-friendly atmosphere with numerous amenities specifically designed to entertain children. Families can take advantage of spacious and well-equipped family rooms, which can accommodate larger groups comfortably.
The hotel features multiple play areas and game rooms, including options like ping pong, billiards and foosball. Reviews highlight the positive experiences of children who remain entertained with various activities during their stay. The resort's child-friendly environment is complemented by the availability of family-centric amenities such as kid areas, game rooms and family bathrooms.
Guests have noted the great condition of the play areas and the variety of leisure options available without the need to leave the hotel premises. The friendliness of the staff and the welcoming atmosphere further enhance the overall family experience, making it a cozy and pleasant location for family trips.
Although a few guests mentioned the play facilities being slightly dated, the consensus remains that the activities for children are well-received, contributing to a relaxing holiday for the entire family. The hotel's entertainment approach includes sports facilities such as a football field and basketball hoops, providing ample opportunities for active play.
Hotel Resort Cueva del Fraile's appealing location near Cuenca offers spectacular surroundings for families who also enjoy spending time outdoors. The resort’s environment, combined with its array of family-friendly facilities, makes it an ideal destination for families looking to disconnect from routine and enjoy a memorable stay together.
Hotel Resort Cueva del Fraile is a simple and quiet establishment that caters well to families and couples. Located in an ideal spot, this three-star hotel offers a good balance of quality and cost, making it a viable option for travelers looking for value for money. Frequent guests have noted the resort's potential and the benefits it provides with many acknowledging that it lives up to its three-star status.
The reviews highlight the resort’s amenities and facilities, which are deemed satisfactory for its rating. Despite some mentioning the need for better maintenance, overall impressions have been positive. Visitors appreciate the comfort and convenience provided, which align with typical three-star expectations.
The resort offers a cozy atmosphere with a blend of useful perks, making it a commendable choice for short stays. For the price, it delivers good quality and satisfactory services. Though not without its flaws, particularly in terms of maintenance, it remains a suitable accommodation option for those seeking a pleasant and affordable stay.
Hotel Resort Cueva del Fraile offers rooms with Jacuzzi and whirlpool bathtubs that have been mostly well-received by guests. Many reviewers found the whirlpool bathtub fantastic, the Jacuzzi great and the hot tub nice. Guests appreciated the clean and quiet Jacuzzi that enhanced their stay with some even describing the experience as lovely and enjoyable. The rooms featuring these amenities, notably the appealing suites with Jacuzzi tubs and double showers, were particularly highlighted for their added comfort. However, there were a few mentions of cleanliness issues and some problems with the hydro-massage shower. Despite minor setbacks, the presence of these features was generally seen as a positive attribute of the resort.
Hotel Resort Cueva del Fraile offers a comfortable setting for business travelers. The hotel is well-equipped with various business facilities, including a nice business center and meeting rooms, making it a good choice for business meetings and events. The venue's atmosphere provides an unparalleled environment ideal for both work and relaxation.
Despite some reviews mentioning challenges with the wifi network, especially in rooms, many guests still find the overall setup suitable for business trips. The hotel is business-friendly with spacious rooms that can accommodate the needs of professionals traveling for work. While the wifi quality could be an area for improvement, the hotel compensates with excellent working facilities and a conducive environment for business activities.
Hotel Resort Cueva del Fraile boasts a spacious and well-maintained outdoor pool that is highly praised by guests. Nestled in a lush green area, the pool provides a refreshing retreat with ample space for swimming and relaxing. The presence of a bar and other amenities enhances the poolside experience, although some guests noted that these could be better maintained. The pool is described as large, clean and very inviting, making it an ideal spot for family trips, especially in the summer. Additionally, the resort offers facilities that cater to pets, allowing for breakfast outside. Despite occasional closures due to seasonal reasons, the pool's positive attributes make it a highlight of the hotel’s outdoor amenities.
Hotel Resort Cueva del Fraile is a unique destination, rich in historical significance. This charming hotel, once an ancient monastery, has been lovingly restored and adapted to meet modern needs while retaining its historic charm. Guests have praised the property's beautiful transformation, maintaining the essence of its historic past while introducing modern conveniences.
Nestled in a natural environment that offers tranquility, the hotel is also conveniently close to the historic city center of Cuenca. Visitors find the location ideal for exploring the area's rich history. The resort's ancient buildings and distinctive architecture provide a full, immersive experience into the past.
While the old construction is regarded with great reverence and appreciation for its beauty, some reviews note that certain areas of the property could benefit from better maintenance. Nonetheless, the hotel's original stylistic elements have been preserved, ensuring the quaint and charming atmosphere remains intact.
Overall, Cueva del Fraile is celebrated for its historic allure, offering a peaceful retreat that stands testament to centuries past.
Hotel Resort Cueva del Fraile emerges as an ideal spot for honeymooners seeking relaxation and romance. Guests consistently highlight it as a beautiful and quiet location, perfect for disconnecting from the hustle and bustle. The romantic ambiance makes it a great destination to spend a honeymoon with many travelers praising its honeymoon suites. The food receives high marks for quality and taste, contributing to the overall positive experience. The staff is noted for their pleasant demeanor, further enhancing the serene and inviting atmosphere. Perfect after a wedding, the resort offers both comfort and beauty, making it an exemplary choice for newlyweds.
Hotel Resort Cueva del Fraile stands out as a notably pet-friendly destination, welcoming both families and their furry companions. Dogs are not only allowed in the rooms but are also treated with kindness and consideration by the staff, who are known for their friendliness towards pets. The hotel does not charge extra for small dogs in some instances, which adds to its appeal for pet owners.
The outdoor amenities, including the opportunity to have breakfast on the terrace and dinner accommodations, make it convenient for guests traveling with pets. The dedicated pet-friendly facilities and overall environment ensure that bringing a dog along is a hassle-free experience.
While the hotel excels in creating a welcoming environment for dogs, providing dog-friendly rooms and common areas, there are some noted areas for improvement. There is an expectation for basic pet services, such as providing dog food, water bowls or bedding, which are currently not offered. Additionally, some guests have encountered high-priced and limited food options, alongside restricted WiFi accessibility in the rooms.
Despite these minor drawbacks, the hotel's pet-friendly policies and favorable treatment of pets generally outweigh the negatives, making it a preferred choice for those looking to travel with their dogs. The location itself is ideal for pet owners, offering an environment that caters comfortably to both human and animal guests alike.
Location Show Map
Location
Guests consistently praise the beautiful and peaceful environment, perfect for disconnecting from the hustle and bustle of daily life. The location offers a unique blend of seclusion and accessibility with Cuenca's historic center, known for its Hanging Houses, just a short drive away. This makes it an ideal base for exploring the city's cultural sites and the surrounding natural wonders.
The hotel's tranquil setting is frequently highlighted as a key feature, providing a restful escape in the midst of nature. The serene atmosphere is complemented by spacious, comfortable rooms and well-maintained facilities. The blend of modern amenities and historical charm adds to the overall appeal, making it a delightful place for both relaxation and exploration.
In summary, 'Hotel Resort Cueva del Fraile' offers a perfect getaway location for those seeking peace, natural beauty and easy access to the vibrant history and culture of Cuenca. The favorable location, combined with excellent facilities and a picturesque setting, makes it a standout choice for travelers.
Breakfast
However, several guests feel the breakfast is overpriced with numerous complaints about its high cost relative to value. There are criticisms regarding the organization of the breakfast with comments about it being chaotic and messy and reports of food items running out or not being replenished promptly. Additionally, the quality of certain items like coffee, croissants and juices is sometimes deemed mediocre or overly processed.
Despite a generally positive outlook on the variety and quality of the breakfast, the significant concerns about pricing organization and specific food items suggest areas for improvement at the hotel. Nonetheless, many guests still found the breakfast to be a delightful part of their stay, contributing to a generally positive dining experience at the resort.
Dinner
The restaurant ambiance is also positively noted with the courtyard dining being particularly pleasant and even described as worthy of a parador. Guests enjoyed their meals in the peaceful and scenic outdoor spaces, which added to the overall relaxing atmosphere of the hotel.
Although the quality of food is often praised, consistency seems to be an issue. There are reports of some meals being disappointing with specific mention of underwhelming fish dishes and the repetitive nature of the menu for those on extended stays. Also, the food service can be slow with long wait times noted for dinner service on several occasions.
Prices at the restaurant have mixed reviews; while some guests find them reasonable and reflective of the quality, others consider them somewhat high, especially given the occasional lack of variety and inconsistency in dish quality. Additionally, some guests raised concerns about the restaurant not fully meeting expectations in terms of vegetarian options and child-friendly menus.
Despite these criticisms, the overall sentiment towards the restaurant at Hotel Resort Cueva del Fraile remains largely positive with many guests looking forward to returning due to the excellent food and welcoming atmosphere.
Rooms
Several family-friendly features, such as duplex arrangements and rooms with multiple beds, make it an appealing choice for families. Guests often commend the quiet and peaceful environment of the hotel, accentuated by the pleasant interior courtyard and surrounding vegetation.
However, not all reviews are glowing. Some guests encountered issues with cleanliness, musty smells and occasional maintenance problems such as defective air conditioning, dampness and outdated elements. Additionally, soundproofing is noted as inadequate by some and the lack of standard room amenities like minibars or refrigerators is a point of contention for others.
The hotel seems committed to improvement, as many rooms are reportedly renovated and spacious, ensuring a pleasant and comfortable stay for most visitors.
Beds
However, not all feedback was positive. Some guests reported experiencing discomfort due to old, sagging mattresses and hard pillows. Comments about beds being insufficiently supportive, such as thin and flimsy or too hard were noted. There were also mentions of beds that were too low and small, resulting in an uncomfortable sleep. The issue of mismatched bed comfort within the same room was raised with one bed being comfortable while the other was not.
Therefore, while many guests had a restful night's sleep on the hotel's comfortable and well-maintained beds, others faced challenges with varying degrees of discomfort, often pointing to the need for updated mattresses and better pillow options.
Cleanliness
However, numerous concerns about cleanliness were also reported. Several reviews pointed out issues such as mold in the bathrooms, dirt and cobwebs in the rooms, unpleasant odors and poor bathroom upkeep. There were instances of mold on shower screens, lingering drain smells and bathroom stains. Reports included inconsistent cleaning practices with some rooms not receiving proper daily cleaning or maintenance and occasional neglect in certain areas like the outdoor spaces and restaurant.
Overall, despite commendable remarks about the clean and charming ambiance of some parts of the hotel, there is a clear need for significant improvements in consistent and thorough cleanliness across the whole establishment.
Staff
The atmosphere at the resort is greatly enriched by the staff's welcoming and helpful nature. Many reviews emphasize that the staff went above and beyond to ensure a pleasant stay, adding personal touches that enhanced the experience. Waiters and receptionists were often noted for being polite, efficient and maintaining a cheerful disposition.
Despite the overwhelmingly positive feedback, there were occasional mentions of staff shortages and instances where the friendliness and efficiency of the service could be improved. Some guests experienced delays or found certain receptionists not as welcoming. Additionally, there were a few isolated comments about the need for better organization and more professional conduct by nighttime receptionists.
Overall, the staff's consistent attentiveness and friendly service make them one of the standout aspects of the Hotel Resort Cueva del Fraile, contributing significantly to guests' enjoyable stays.
Wi-Fi
Pool
However, there are some downsides. The pool water can be quite cold and amenities like sun loungers and umbrellas are limited, sometimes resulting in a lack of available space and comfort. Maintenance issues have been noted with some guests pointing out that the pool and surrounding areas require more upkeep. The pool table for kids has been reported as broken and there are occasional problems with cleanliness, particularly with the poolside tables.
Despite these minor setbacks, the pool remains a highlight for many visitors, offering a pleasant escape during the warm months. The hotel's outdoor facilities, including tennis and other sports options, add to the appeal for those looking to enjoy a variety of activities.
Tennis
While the tennis courts themselves are appreciated for their availability and potential, several reviewers have noted that these facilities are in need of refurbishment and regular maintenance. Despite being described by some guests as lovely and great, there is a consensus that improvements could be made to enhance their condition.
The tennis area, while a good and nice addition to the resort, suffers from occasional neglect, which contrasts with its initial positive impression. Unfortunately, access to the courts can be inconvenient for some due to their distance from the rooms.
Overall, while the tennis courts at Hotel Resort Cueva del Fraile offer potential for enjoyable experiences, there is a clear need for attention and updates to maintain their appeal and functionality.
Family
The hotel features multiple play areas and game rooms, including options like ping pong, billiards and foosball. Reviews highlight the positive experiences of children who remain entertained with various activities during their stay. The resort's child-friendly environment is complemented by the availability of family-centric amenities such as kid areas, game rooms and family bathrooms.
Guests have noted the great condition of the play areas and the variety of leisure options available without the need to leave the hotel premises. The friendliness of the staff and the welcoming atmosphere further enhance the overall family experience, making it a cozy and pleasant location for family trips.
Although a few guests mentioned the play facilities being slightly dated, the consensus remains that the activities for children are well-received, contributing to a relaxing holiday for the entire family. The hotel's entertainment approach includes sports facilities such as a football field and basketball hoops, providing ample opportunities for active play.
Hotel Resort Cueva del Fraile's appealing location near Cuenca offers spectacular surroundings for families who also enjoy spending time outdoors. The resort’s environment, combined with its array of family-friendly facilities, makes it an ideal destination for families looking to disconnect from routine and enjoy a memorable stay together.
3 Star
The reviews highlight the resort’s amenities and facilities, which are deemed satisfactory for its rating. Despite some mentioning the need for better maintenance, overall impressions have been positive. Visitors appreciate the comfort and convenience provided, which align with typical three-star expectations.
The resort offers a cozy atmosphere with a blend of useful perks, making it a commendable choice for short stays. For the price, it delivers good quality and satisfactory services. Though not without its flaws, particularly in terms of maintenance, it remains a suitable accommodation option for those seeking a pleasant and affordable stay.
Rooms with Jacuzzi / Hot-Tub
Business
Despite some reviews mentioning challenges with the wifi network, especially in rooms, many guests still find the overall setup suitable for business trips. The hotel is business-friendly with spacious rooms that can accommodate the needs of professionals traveling for work. While the wifi quality could be an area for improvement, the hotel compensates with excellent working facilities and a conducive environment for business activities.
Outdoor Pool
Historic
Nestled in a natural environment that offers tranquility, the hotel is also conveniently close to the historic city center of Cuenca. Visitors find the location ideal for exploring the area's rich history. The resort's ancient buildings and distinctive architecture provide a full, immersive experience into the past.
While the old construction is regarded with great reverence and appreciation for its beauty, some reviews note that certain areas of the property could benefit from better maintenance. Nonetheless, the hotel's original stylistic elements have been preserved, ensuring the quaint and charming atmosphere remains intact.
Overall, Cueva del Fraile is celebrated for its historic allure, offering a peaceful retreat that stands testament to centuries past.
Honeymoon
Dog Friendly
The outdoor amenities, including the opportunity to have breakfast on the terrace and dinner accommodations, make it convenient for guests traveling with pets. The dedicated pet-friendly facilities and overall environment ensure that bringing a dog along is a hassle-free experience.
While the hotel excels in creating a welcoming environment for dogs, providing dog-friendly rooms and common areas, there are some noted areas for improvement. There is an expectation for basic pet services, such as providing dog food, water bowls or bedding, which are currently not offered. Additionally, some guests have encountered high-priced and limited food options, alongside restricted WiFi accessibility in the rooms.
Despite these minor drawbacks, the hotel's pet-friendly policies and favorable treatment of pets generally outweigh the negatives, making it a preferred choice for those looking to travel with their dogs. The location itself is ideal for pet owners, offering an environment that caters comfortably to both human and animal guests alike.
Yes, Hotel Resort Cueva del Fraile has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Resort Cueva del Fraile.
Yes, Hotel Resort Cueva del Fraile welcomes dogs.
No, parking facilities aren't available at Hotel Resort Cueva del Fraile.
No, Hotel Resort Cueva del Fraile doesn't have a gym.
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