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Accessible Hotels with Gym in Custer
8 HOTELS IN AND AROUND CUSTERRanking can be influenced by the commissions we receive.
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Summary of reviews
The Holiday Inn Express & Suites Custer-Mt Rushmore in Custer impresses guests with its prime location, making it an ideal base for exploring the Black Hills and surrounding attractions such as Mt Rushmore, Wind Cave, and Crazy Horse. Set on the outskirts of Custer town, the hotel offers a picturesque and quiet environment while being conveniently close to local amenities. Rooms receive consistent acclaim for their cleanliness, spaciousness, and modern appeal, often featuring inviting balconies with mountain views and extremely comfortable beds, contributing to a restful and cozy atmosphere.
Breakfast is frequently praised for its quality and variety, catering to both children and adults with a selection of hot and cold dishes, including make-your-own pancakes—a particular guest favorite. While some guests note repetitiveness during extended stays, the overall sentiment is positive, with many appreciating the complimentary breakfast as a great start to their day.
The hotel's cleanliness and well-maintained environment contribute to its inviting ambiance. Guests find the quiet and serene atmosphere ideal for relaxation, highlighted by the attentive and friendly staff who consistently enhance the experience with their welcoming and professional service. Although there was one mention of a less favorable interaction with a front desk clerk, this incident appears to be isolated.
Overall, the beds stand out as a notable feature, often described as very comfortable and cozy, meeting travelers' expectations for a restful stay. The combination of great beds and quality bedding elevates the overall lodging experience, making Holiday Inn Express & Suites Custer-Mt Rushmore a preferred choice for visitors seeking comfort and satisfaction in the heart of the Black Hills.
Breakfast is frequently praised for its quality and variety, catering to both children and adults with a selection of hot and cold dishes, including make-your-own pancakes—a particular guest favorite. While some guests note repetitiveness during extended stays, the overall sentiment is positive, with many appreciating the complimentary breakfast as a great start to their day.
The hotel's cleanliness and well-maintained environment contribute to its inviting ambiance. Guests find the quiet and serene atmosphere ideal for relaxation, highlighted by the attentive and friendly staff who consistently enhance the experience with their welcoming and professional service. Although there was one mention of a less favorable interaction with a front desk clerk, this incident appears to be isolated.
Overall, the beds stand out as a notable feature, often described as very comfortable and cozy, meeting travelers' expectations for a restful stay. The combination of great beds and quality bedding elevates the overall lodging experience, making Holiday Inn Express & Suites Custer-Mt Rushmore a preferred choice for visitors seeking comfort and satisfaction in the heart of the Black Hills.
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Summary of reviews
AmericInn by Wyndham Hill City Mt Rushmore consistently garners positive reviews, primarily due to its prime location, exceptional staff, and comfortable accommodations. Nestled in the scenic Black Hills, the hotel's central location provides easy access to iconic attractions such as Mt. Rushmore, Jewel Cave, and Custer State Park, while also being conveniently close to local shops and restaurants. This makes it an ideal base for exploration and relaxation, enhanced by a peaceful atmosphere that guests find perfect for unwinding after a day of adventure.
The hotel is particularly celebrated for its rooms, which guests describe as clean, spacious, and comfortable. The updated decor adds to a welcoming environment, and the quiet setting ensures a restful stay. The cleanliness of the hotel is frequently praised, with guests noting the immaculate conditions of the lobby, rooms, and baths, all contributing to a fresh and inviting ambiance.
Guests express delight with the breakfast offerings, highlighting a variety of hot options such as biscuits and gravy, eggs, and sausage, along with unique features like a pancake machine and mini donuts. These options, coupled with standout cinnamon rolls, provide a solid start to the day for travelers. Some reviewers suggest minor improvements like a more extensive selection and a larger breakfast area, but these do not significantly impact the overall positive impressions.
The staff at AmericInn receive high commendations for their friendliness and dedication to service. Visitors appreciate the helpfulness and accommodating nature of the team, particularly the front desk staff who enhance the hospitality experience with their promptness and knowledge.
Facilities such as the pool and hot tub are well-received, offering a refreshing and enjoyable experience, especially for families with children. Although the pool is noted to be on the smaller side, its cleanliness and warmth, along with the cozy atmosphere, add value to the stay.
Overall, AmericInn by Wyndham Hill City Mt Rushmore stands out for its combination of comfort, convenience, and commendable service, making it a favored choice for travelers seeking a delightful retreat in Hill City.
The hotel is particularly celebrated for its rooms, which guests describe as clean, spacious, and comfortable. The updated decor adds to a welcoming environment, and the quiet setting ensures a restful stay. The cleanliness of the hotel is frequently praised, with guests noting the immaculate conditions of the lobby, rooms, and baths, all contributing to a fresh and inviting ambiance.
Guests express delight with the breakfast offerings, highlighting a variety of hot options such as biscuits and gravy, eggs, and sausage, along with unique features like a pancake machine and mini donuts. These options, coupled with standout cinnamon rolls, provide a solid start to the day for travelers. Some reviewers suggest minor improvements like a more extensive selection and a larger breakfast area, but these do not significantly impact the overall positive impressions.
The staff at AmericInn receive high commendations for their friendliness and dedication to service. Visitors appreciate the helpfulness and accommodating nature of the team, particularly the front desk staff who enhance the hospitality experience with their promptness and knowledge.
Facilities such as the pool and hot tub are well-received, offering a refreshing and enjoyable experience, especially for families with children. Although the pool is noted to be on the smaller side, its cleanliness and warmth, along with the cozy atmosphere, add value to the stay.
Overall, AmericInn by Wyndham Hill City Mt Rushmore stands out for its combination of comfort, convenience, and commendable service, making it a favored choice for travelers seeking a delightful retreat in Hill City.
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Summary of reviews
The Best Western Golden Spike Inn & Suites offers a remarkable stay in the heart of the picturesque Black Hills, attracting guests with its prime location and excellent amenities. Situated conveniently near Mount Rushmore, Crazy Horse Monument, and Custer State Park, the hotel serves as an ideal base for exploring the region's attractions. The surrounding natural beauty and quaint town center, combined with nearby dining options, enhance the overall experience for travelers.
Guests consistently praise the hotel for its clean, spacious, and comfortable rooms. The rooms are well-maintained and feature amenities such as fridges and microwaves, catering to a convenient and restful stay. The beds, known for their comfort, further contribute to a satisfying sleep experience. Cleanliness extends beyond the rooms to the entire property, including the delightful pool areas, which cater well to families with both indoor and outdoor options.
The hotel excels in its breakfast offerings, providing a varied and well-organized buffet that exceeds expectations. With options like eggs, biscuits, ham, and grab-and-go choices, the breakfast experience is both diverse and satisfying. The spacious seating in the breakfast area, despite sometimes being crowded, is kept clean and inviting by the friendly and attentive staff.
The staff at Best Western Golden Spike Inn & Suites consistently leaves a lasting impression with their warmth, efficiency, and helpfulness. They enhance the guest experience from check-in to check-out, assisting with local suggestions and maintaining a clean and welcoming environment.
Families find the hotel particularly accommodating, with spacious suites and family-friendly amenities such as the pool area and a pet-friendly policy. The combination of practical location, comfort, and value makes it a top choice for families planning a stress-free vacation.
Overall, the Best Western Golden Spike Inn & Suites delivers excellent value for those seeking comfort, convenience, and a strategic point to explore the surrounding natural beauty. Many guests express their intention to return, appreciating a stay that balances affordability and pleasant amenities in a stunning setting.
Guests consistently praise the hotel for its clean, spacious, and comfortable rooms. The rooms are well-maintained and feature amenities such as fridges and microwaves, catering to a convenient and restful stay. The beds, known for their comfort, further contribute to a satisfying sleep experience. Cleanliness extends beyond the rooms to the entire property, including the delightful pool areas, which cater well to families with both indoor and outdoor options.
The hotel excels in its breakfast offerings, providing a varied and well-organized buffet that exceeds expectations. With options like eggs, biscuits, ham, and grab-and-go choices, the breakfast experience is both diverse and satisfying. The spacious seating in the breakfast area, despite sometimes being crowded, is kept clean and inviting by the friendly and attentive staff.
The staff at Best Western Golden Spike Inn & Suites consistently leaves a lasting impression with their warmth, efficiency, and helpfulness. They enhance the guest experience from check-in to check-out, assisting with local suggestions and maintaining a clean and welcoming environment.
Families find the hotel particularly accommodating, with spacious suites and family-friendly amenities such as the pool area and a pet-friendly policy. The combination of practical location, comfort, and value makes it a top choice for families planning a stress-free vacation.
Overall, the Best Western Golden Spike Inn & Suites delivers excellent value for those seeking comfort, convenience, and a strategic point to explore the surrounding natural beauty. Many guests express their intention to return, appreciating a stay that balances affordability and pleasant amenities in a stunning setting.
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Family
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Summary of reviews
Rushmore Express & Suites, located in Keystone, offers a prime spot for visitors eager to explore Mount Rushmore and other nearby attractions. Its central location provides convenient access to shops, eateries and local activities, making it an ideal base for tourists. The proximity to Mount Rushmore, Crazy Horse Memorial, Custer State Park and the Badlands adds to its appeal, especially for those seeking a peaceful retreat after a day of sightseeing. Visitors appreciate the serene environment and the well-kept hotel grounds.
The breakfast experience at Rushmore Express & Suites has received mixed reviews. While some guests commend the diverse options and the friendly breakfast staff, others believe there is room for improvement in variety, quality and overall presentation. Issues such as a lack of fresh fruit, cold food and crowded areas are frequently noted, suggesting that enhancements in the breakfast offerings could significantly improve guest satisfaction.
The hotel’s rooms are frequently highlighted for their spaciousness, comfort and cleanliness. Guests appreciate the large suites, often featuring multiple TVs, kitchenettes and separate living areas, which are ideal for families. The comfort and homeliness of the rooms, along with basic amenities like microwaves and fridges, are well-regarded, although some rooms have been noted for having outdated decor and occasional maintenance issues.
Rushmore Express & Suites receives mixed feedback regarding cleanliness. Many guests find the hotel and rooms to be clean, comfortable and well-maintained, creating a pleasant environment. However, some reviews point out specific areas needing attention, such as dusty furniture, outdated linens and carpets in need of replacement or thorough cleaning.
The staff at Rushmore Express & Suites is consistently praised for their friendliness and accommodating nature. Reviews frequently highlight the team’s dedication to hospitality with the front desk and breakfast staff receiving particular commendations. Although there are occasional mentions of less positive interactions, the overall consensus is that the staff is attentive and professional, enhancing the guest experience.
Wi-Fi at the hotel appears to be a notable area for improvement with many guests encountering issues such as weak signals and slow speeds. Better internet reliability and speed are recurrent suggestions for enhancing guest satisfaction.
The spa facilities also elicit mixed reactions. Some guests appreciate the relaxing spa tub, while others report frequent unavailability and maintenance issues. Cleanliness and functionality of the spa are areas that could benefit from attention.
The gym is described as adequate by some guests with requests for better equipment and improved lighting. The operational hours and accessibility also receive mixed feedback, suggesting that enhancements could provide a better fitness experience.
Pool amenities at the hotel are well-received by many families with guests enjoying the variety of options like the indoor heated pool, whirlpool and sauna. However, cleanliness and operational challenges, such as cloudy water, strong chlorine odors and occasional closures, are issues that need addressing.
Parking at Rushmore Express & Suites is often reported as a challenge, especially during busy periods. Although free parking is a perk, the limited availability and tight conditions can be stressful. Nonetheless, the hotel management's assistance with parking issues is a helpful aspect.
Families find Rushmore Express & Suites particularly accommodating with spacious family suites and a family-friendly atmosphere. Proximity to attractions and engaging activities for children make it a favored choice for family vacations.
The beds at Rushmore Express & Suites receive mixed reviews with many guests finding them comfortable and sizable. These positive aspects contribute to a restful stay despite occasional criticisms.
Overall, Rushmore Express & Suites is appreciated for its strategic location, spacious and comfortable rooms, friendly staff and suitability for family vacations. While improvements in breakfast, cleanliness, Wi-Fi, spa, gym amenities and parking could enhance the experience, the hotel remains a favored choice for those exploring the Black Hills area.
The breakfast experience at Rushmore Express & Suites has received mixed reviews. While some guests commend the diverse options and the friendly breakfast staff, others believe there is room for improvement in variety, quality and overall presentation. Issues such as a lack of fresh fruit, cold food and crowded areas are frequently noted, suggesting that enhancements in the breakfast offerings could significantly improve guest satisfaction.
The hotel’s rooms are frequently highlighted for their spaciousness, comfort and cleanliness. Guests appreciate the large suites, often featuring multiple TVs, kitchenettes and separate living areas, which are ideal for families. The comfort and homeliness of the rooms, along with basic amenities like microwaves and fridges, are well-regarded, although some rooms have been noted for having outdated decor and occasional maintenance issues.
Rushmore Express & Suites receives mixed feedback regarding cleanliness. Many guests find the hotel and rooms to be clean, comfortable and well-maintained, creating a pleasant environment. However, some reviews point out specific areas needing attention, such as dusty furniture, outdated linens and carpets in need of replacement or thorough cleaning.
The staff at Rushmore Express & Suites is consistently praised for their friendliness and accommodating nature. Reviews frequently highlight the team’s dedication to hospitality with the front desk and breakfast staff receiving particular commendations. Although there are occasional mentions of less positive interactions, the overall consensus is that the staff is attentive and professional, enhancing the guest experience.
Wi-Fi at the hotel appears to be a notable area for improvement with many guests encountering issues such as weak signals and slow speeds. Better internet reliability and speed are recurrent suggestions for enhancing guest satisfaction.
The spa facilities also elicit mixed reactions. Some guests appreciate the relaxing spa tub, while others report frequent unavailability and maintenance issues. Cleanliness and functionality of the spa are areas that could benefit from attention.
The gym is described as adequate by some guests with requests for better equipment and improved lighting. The operational hours and accessibility also receive mixed feedback, suggesting that enhancements could provide a better fitness experience.
Pool amenities at the hotel are well-received by many families with guests enjoying the variety of options like the indoor heated pool, whirlpool and sauna. However, cleanliness and operational challenges, such as cloudy water, strong chlorine odors and occasional closures, are issues that need addressing.
Parking at Rushmore Express & Suites is often reported as a challenge, especially during busy periods. Although free parking is a perk, the limited availability and tight conditions can be stressful. Nonetheless, the hotel management's assistance with parking issues is a helpful aspect.
Families find Rushmore Express & Suites particularly accommodating with spacious family suites and a family-friendly atmosphere. Proximity to attractions and engaging activities for children make it a favored choice for family vacations.
The beds at Rushmore Express & Suites receive mixed reviews with many guests finding them comfortable and sizable. These positive aspects contribute to a restful stay despite occasional criticisms.
Overall, Rushmore Express & Suites is appreciated for its strategic location, spacious and comfortable rooms, friendly staff and suitability for family vacations. While improvements in breakfast, cleanliness, Wi-Fi, spa, gym amenities and parking could enhance the experience, the hotel remains a favored choice for those exploring the Black Hills area.
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Family
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Summary of reviews
The 'Baymont by Wyndham Keystone Near Mt. Rushmore' boasts an exceptional location that is a standout feature for many guests. Situated just minutes from Mount Rushmore, the hotel offers breathtaking views of the Black Hills and easy access to downtown Keystone with its shops, restaurants and attractions. Its central location allows for effortless trips to popular tourist spots like Crazy Horse Memorial and Custer State Park, making it a convenient base for exploring the region's natural and historic wonders.
When it comes to breakfast, opinions are varied. Guests praised the good, delicious offerings including items like biscuits, gravy and breakfast burritos, especially appreciating the included breakfast and the dining area's view of Mt. Rushmore. However, there were drawbacks such as limited offerings, lack of variety and issues with cleanliness and overcrowding. The pandemic-induced shift to grab-and-go options also disappointed some visitors who had expected a hot breakfast.
Room reviews reveal significant concerns. Many found the rooms to be small and outdated with mixed reports about cleanliness. While some appreciated the amenities and quiet atmosphere, issues with dirty carpets, maintenance problems and unmet expectations regarding room appearances were prevalent. The lack of cleaning during stays and poor room service contributed to a general dissatisfaction.
Cleanliness across the hotel received mixed feedback as well. While some guests found their rooms and public areas clean and comfortable, others reported issues including dirty carpets, musty odors and more serious cleanliness concerns in both private and common areas like the pool and dining space.
The staff at Baymont by Wyndham is generally well-regarded for their friendliness and helpfulness, especially at the front desk. While there were occasional reports of unhelpful service, the majority of guests praised the staff for their professionalism and readiness to provide assistance.
WiFi services garnered a mixed response. Many guests found the WiFi to be fast and reliable, yet others experienced slow or inconsistent connections, indicating a need for improved reliability.
The fitness amenities were minimal and not well-maintained, as guests frequently noted issues with the limited equipment like the non-functional treadmill and bicycle.
Feedback on the pool area was mixed. Guests appreciated the spacious and comfortable indoor pool and hot tub, but issues such as inconsistent heating, noise and cleanliness problems were highlighted. Maintenance issues like broken amenities and occasional closures detracted from the overall experience.
For families, the hotel is considered a good option, thanks to its great location and child-friendly amenities like the pool. However, small room sizes can pose a challenge for larger families. Despite this, many families found the hotel to be a pleasant place to stay with helpful staff providing tips for local activities.
Beds generally received positive feedback for being comfortable and providing a good rest, although there were some isolated complaints about bed quality.
The three-star rating reflects a satisfactory experience at an affordable price. While the hotel provides basic amenities and meets most guests' expectations, areas like dining and maintenance could benefit from improvement. Overall, the Baymont by Wyndham Keystone Near Mt. Rushmore offers a decent stay for budget-conscious travelers with its unbeatable location being a key highlight.
When it comes to breakfast, opinions are varied. Guests praised the good, delicious offerings including items like biscuits, gravy and breakfast burritos, especially appreciating the included breakfast and the dining area's view of Mt. Rushmore. However, there were drawbacks such as limited offerings, lack of variety and issues with cleanliness and overcrowding. The pandemic-induced shift to grab-and-go options also disappointed some visitors who had expected a hot breakfast.
Room reviews reveal significant concerns. Many found the rooms to be small and outdated with mixed reports about cleanliness. While some appreciated the amenities and quiet atmosphere, issues with dirty carpets, maintenance problems and unmet expectations regarding room appearances were prevalent. The lack of cleaning during stays and poor room service contributed to a general dissatisfaction.
Cleanliness across the hotel received mixed feedback as well. While some guests found their rooms and public areas clean and comfortable, others reported issues including dirty carpets, musty odors and more serious cleanliness concerns in both private and common areas like the pool and dining space.
The staff at Baymont by Wyndham is generally well-regarded for their friendliness and helpfulness, especially at the front desk. While there were occasional reports of unhelpful service, the majority of guests praised the staff for their professionalism and readiness to provide assistance.
WiFi services garnered a mixed response. Many guests found the WiFi to be fast and reliable, yet others experienced slow or inconsistent connections, indicating a need for improved reliability.
The fitness amenities were minimal and not well-maintained, as guests frequently noted issues with the limited equipment like the non-functional treadmill and bicycle.
Feedback on the pool area was mixed. Guests appreciated the spacious and comfortable indoor pool and hot tub, but issues such as inconsistent heating, noise and cleanliness problems were highlighted. Maintenance issues like broken amenities and occasional closures detracted from the overall experience.
For families, the hotel is considered a good option, thanks to its great location and child-friendly amenities like the pool. However, small room sizes can pose a challenge for larger families. Despite this, many families found the hotel to be a pleasant place to stay with helpful staff providing tips for local activities.
Beds generally received positive feedback for being comfortable and providing a good rest, although there were some isolated complaints about bed quality.
The three-star rating reflects a satisfactory experience at an affordable price. While the hotel provides basic amenities and meets most guests' expectations, areas like dining and maintenance could benefit from improvement. Overall, the Baymont by Wyndham Keystone Near Mt. Rushmore offers a decent stay for budget-conscious travelers with its unbeatable location being a key highlight.
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Family
From $77
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Summary of reviews
The Ramada by Wyndham Keystone Near Mt Rushmore receives substantial praise for its outstanding location. Nestled in Keystone, South Dakota, it offers easy access to major attractions such as Mount Rushmore, Crazy Horse Memorial and Custer State Park. Guests appreciate the hotel's central placement, which allows convenient walking access to local shops, restaurants and the charming downtown area. The proximity to numerous adventure spots and scenic landmarks makes it a favored choice for visitors looking to explore the Black Hills area.
While breakfast services at the hotel received mixed reviews with many guests expressing disappointment due to the lack of an included breakfast option, the dinner options are more positively noted. The hotel features an attached restaurant and another dining venue nearby, both generally appreciated for good food quality, especially the Front Porch restaurant adjacent to the facility. Staff members like Casey McNulty are highlighted for their exceptional service, although there are some occasional critiques regarding the restaurant staff's knowledge and enthusiasm.
Room cleanliness is often mentioned positively with many guests finding the rooms comfortable and well-maintained. However, the room sizes have been described as small and sometimes cramped with outdated decor and fixtures adding to a less favorable experience for some. Noise issues due to thin walls are also a concern, affecting overall comfort. Despite these shortcomings, the friendly and efficient staff significantly enhance the guest experience with several team members receiving individual commendations for their exceptional service.
The hotel's amenities, such as an indoor pool, receive varied feedback. Many guests enjoy the heated pool and hot tub, although some remarks point out occasional cleanliness issues and an overpowering chlorine smell. The pool area can be busy, affecting the overall enjoyment for some.
Free Wi-Fi service at the hotel has room for improvement with several guests reporting slow speeds and connectivity issues. On the other hand, the comfortable and clean beds are frequently highlighted as a major positive, contributing to a restful sleep experience despite some minor discomforts related to bed placement.
As a three-star hotel, it offers a reasonable option for budget-conscious travelers by providing affordability and value for money, particularly appreciated given the prime location and convenient parking facilities. However, the dated ambiance and certain facility shortcomings detract from its expected standard.
Overall, the Ramada by Wyndham Keystone Near Mt Rushmore stands out for its excellent location, friendly staff and comfortable accommodations. Enhancements in room size, breakfast options, common area cleanliness and Wi-Fi reliability could further improve the guest experience.
While breakfast services at the hotel received mixed reviews with many guests expressing disappointment due to the lack of an included breakfast option, the dinner options are more positively noted. The hotel features an attached restaurant and another dining venue nearby, both generally appreciated for good food quality, especially the Front Porch restaurant adjacent to the facility. Staff members like Casey McNulty are highlighted for their exceptional service, although there are some occasional critiques regarding the restaurant staff's knowledge and enthusiasm.
Room cleanliness is often mentioned positively with many guests finding the rooms comfortable and well-maintained. However, the room sizes have been described as small and sometimes cramped with outdated decor and fixtures adding to a less favorable experience for some. Noise issues due to thin walls are also a concern, affecting overall comfort. Despite these shortcomings, the friendly and efficient staff significantly enhance the guest experience with several team members receiving individual commendations for their exceptional service.
The hotel's amenities, such as an indoor pool, receive varied feedback. Many guests enjoy the heated pool and hot tub, although some remarks point out occasional cleanliness issues and an overpowering chlorine smell. The pool area can be busy, affecting the overall enjoyment for some.
Free Wi-Fi service at the hotel has room for improvement with several guests reporting slow speeds and connectivity issues. On the other hand, the comfortable and clean beds are frequently highlighted as a major positive, contributing to a restful sleep experience despite some minor discomforts related to bed placement.
As a three-star hotel, it offers a reasonable option for budget-conscious travelers by providing affordability and value for money, particularly appreciated given the prime location and convenient parking facilities. However, the dated ambiance and certain facility shortcomings detract from its expected standard.
Overall, the Ramada by Wyndham Keystone Near Mt Rushmore stands out for its excellent location, friendly staff and comfortable accommodations. Enhancements in room size, breakfast options, common area cleanliness and Wi-Fi reliability could further improve the guest experience.
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Accessible
Gym
Family
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Summary of reviews
Stay USA Hotel and Suites is appreciated for its excellent, quiet and conveniently strategic location, providing easy access to local attractions such as Wind Cave National Park and the Mammoth Site. This convenience, combined with amenities like free parking, makes it a well-regarded choice for travelers exploring Hot Springs and the surrounding area.
The hotel's rooms are widely praised for their cleanliness and spaciousness, offering a comfortable environment that includes essentials like refrigerators and a range of TV channels. While some wear and tear in the decor has been noted, the overall value for money in room quality is positively recognized. Most guests find the rooms meet their basic needs effectively, though some areas, such as overly soft beds, might need attention.
Breakfast at this hotel features a good selection and variety with popular items like make-your-own waffles, biscuits, gravy and scrambled eggs. While it generally receives positive feedback, there have been occasional issues with availability and refills. Certain guests had to go off-site for breakfast during construction, but even then, the service at the referred restaurant was commended.
Cleanliness reviews are somewhat mixed with many guests lauding the hotel's clean and tidy rooms, enhancing its image as a good value option. However, inconsistencies in housekeeping standards have been noted, such as dirty carpets, stained floors and unclean towels, suggesting room for improvement.
The hotel's staff stands out for their friendliness and helpfulness with specific mentions of exceptional service from front desk personnel like Jake and from Steve and his wife. This knowledgeability about local attractions adds value to the guests' stay. Despite occasional staffing shortages leading to tired appearances, the team's overall efficiency and courtesy are frequently praised.
Experiences with the pool vary with some guests enjoying it but others reporting issues ranging from inconsistent temperatures to cleanliness concerns and unexpected closures. Its depth of only 3.5 feet may not meet all guests' expectations and could benefit from better maintenance.
Meanwhile, beds receive mixed feedback with many finding them comfortable and well-sized, contributing to restful sleep. Nonetheless, discrepancies in mattress firmness and issues with pillows, like tiny size and cleanliness, indicate areas for potential improvement.
Overall, Stay USA Hotel and Suites offers a strategic location, friendly staff and clean, spacious rooms that contribute to a generally positive stay with some areas that could use further attention to ensure a consistently high standard for all guests.
The hotel's rooms are widely praised for their cleanliness and spaciousness, offering a comfortable environment that includes essentials like refrigerators and a range of TV channels. While some wear and tear in the decor has been noted, the overall value for money in room quality is positively recognized. Most guests find the rooms meet their basic needs effectively, though some areas, such as overly soft beds, might need attention.
Breakfast at this hotel features a good selection and variety with popular items like make-your-own waffles, biscuits, gravy and scrambled eggs. While it generally receives positive feedback, there have been occasional issues with availability and refills. Certain guests had to go off-site for breakfast during construction, but even then, the service at the referred restaurant was commended.
Cleanliness reviews are somewhat mixed with many guests lauding the hotel's clean and tidy rooms, enhancing its image as a good value option. However, inconsistencies in housekeeping standards have been noted, such as dirty carpets, stained floors and unclean towels, suggesting room for improvement.
The hotel's staff stands out for their friendliness and helpfulness with specific mentions of exceptional service from front desk personnel like Jake and from Steve and his wife. This knowledgeability about local attractions adds value to the guests' stay. Despite occasional staffing shortages leading to tired appearances, the team's overall efficiency and courtesy are frequently praised.
Experiences with the pool vary with some guests enjoying it but others reporting issues ranging from inconsistent temperatures to cleanliness concerns and unexpected closures. Its depth of only 3.5 feet may not meet all guests' expectations and could benefit from better maintenance.
Meanwhile, beds receive mixed feedback with many finding them comfortable and well-sized, contributing to restful sleep. Nonetheless, discrepancies in mattress firmness and issues with pillows, like tiny size and cleanliness, indicate areas for potential improvement.
Overall, Stay USA Hotel and Suites offers a strategic location, friendly staff and clean, spacious rooms that contribute to a generally positive stay with some areas that could use further attention to ensure a consistently high standard for all guests.
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Accessible
Gym
Pool
Indoor Pool
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