Wyndham Garden Hanoi is a new, clean and comfortable hotel that is highly recommended by guests visiting Hanoi. The rooms are spacious, clean and offer great views with exceptional room service. The hotel staff is well-trained, friendly and always willing to go the extra mile with specific staff members receiving praise. While a few guests noted a lack of staff or language barrier, the overall quality of the rooms and service received high praise.
The JW Marriott Hotel Hanoi is a top choice for travelers looking for a luxurious and comfortable stay in Hanoi. The hotel's buffet breakfast is highly praised by guests for its quality and variety with many calling it the best buffet they've had in the city. The rooms are modern, spacious and well-designed with beautiful views even on air-polluted days. The hotel's cleanliness is also a highlight with many guests calling it the cleanest hotel they've ever stayed in. The staff is described as remarkable, courteous, helpful and dedicated to their guests' comfort and satisfaction with many guests mentioning specific employees by name. Overall, the JW Marriott Hotel Hanoi is a great option for travelers looking for a clean, comfortable and luxurious stay in Hanoi.
InterContinental Hanoi Landmark72 by IHG, is a high-end hotel located outside of the busy Old Quarter, providing a peaceful oasis away from the tourist crowds. While some guests note that it may not be the most convenient location for sightseeing, others appreciate the hotel's modern facilities and calm atmosphere. The breakfast receives glowing reviews from guests with top-notch and wonderful options and friendly staff adding to the experience. The guest rooms start on the 63rd floor, offering stunning views of the city skyline and are large, impeccably clean and comfortable. The staff receives high praise from guests with many describing them as friendly, kind, extremely helpful and professional. Overall, the hotel provides a comfortable and convenient stay with top-notch service.
Smarana Hanoi Heritage - Hotel and Retreats stands out as a sanctuary of tranquility, elegance and exceptional service in Hanoi. Its serene location in a peaceful business district provides a quiet escape from the bustling city center, offering guests privacy and beautiful views. Although slightly removed from the main tourist attractions, a complimentary shuttle service ensures easy access to Hanoi's vibrant areas. The hotel’s aesthetic appeal and beautifully designed spaces further enhance the serene ambiance.
Guests consistently praise the remarkable breakfast experience, served a la carte on the rooftop restaurant, which combines exceptional service with an exquisite variety of Eastern and Western dishes. The personalized, freshly prepared meals, along with standout items like beef pho, leave a lasting impression. Dinner offerings at the on-site restaurant, Le Carpe, are equally lauded. With meticulous service and delectable dishes such as lamb shank, evenings become a delightful feast for the senses. While the menu variety could improve, the stunning presentation and ambiance receive high marks.
The rooms at Smarana Hanoi Heritage are another highlight, described as tastefully furnished, impeccably clean and extremely comfortable. High-quality decor, comfortable beds and thoughtful amenities ensure a restful and enjoyable stay. The well-insulated rooms offer a quiet retreat with beautiful views and ample natural light, making them a harmonious blend of comfort, style and convenience.
Cleanliness throughout the hotel is impeccable with reviewers frequently noting the spotless and well-maintained condition of both rooms and common areas. The staff's exceptional service is a cornerstone of the guest experience. Frequently described as friendly, helpful and professional, the team goes above and beyond to ensure a memorable stay. Their proficiency in English and genuine enthusiasm contribute to a welcoming atmosphere.
The hotel's spa also receives high praise for its affordability and quality, offering a range of outstanding treatments in a heavenly and well-maintained environment. The proficiency of the therapists ensures a deeply relaxing experience, making the spa a highly acclaimed feature despite the hotel's distance from the old city.
The luxurious beds with high-quality linens and comfortable pillows contribute significantly to guests' sleep quality. This, along with the hotel's attention to detail, elevates the overall ambiance and comfort of the rooms.
Smarana Hanoi Heritage is often described as meeting five-star standards with meticulous attention to detail and exceptional service comparable to renowned international hotels. The unique design inspired by Vietnamese artistry adds cultural richness, enhancing the luxurious experience. Overall, Smarana Hanoi Heritage - Hotel and Retreats is a hidden gem in Hanoi, offering a luxurious and serene retreat with impeccable service and thoughtful amenities, making it a highly recommended choice for discerning travelers.
The Bloom Hanoi - Bespoke Living is situated in the vibrant Cau Giay district, offering guests a desirable locale characterized by a blend of bustling streets and tranquil spots. This location provides easy access to numerous cafes, restaurants, and bars, making it ideal for exploring local Vietnamese cuisine while maintaining a peaceful environment for restful sleep. Although slightly removed from major tourist areas like Hanoi’s Old Quarter, transportation options such as Grab taxis make these attractions easily accessible. The lively environment surrounding the property compensates for its hidden nature, appealing to those seeking a quieter, luxurious stay with city life conveniences nearby.
Guests highly praise the breakfast experience at The Bloom Hanoi, noting the delicious offerings and charming setting, particularly on the rooftop amidst greenery. The à la carte menu, featuring options like dumplings and pancakes, is well-received despite calls for more variety. Enthusiastic staff contribute to this experience with friendly service, ensuring breakfast is a delightful start to the day.
The accommodations are celebrated for their spaciousness and thoughtful design, offering a condo-like experience with separate living areas, kitchens, and balconies. The modern furnishings create a luxurious yet homey atmosphere, appealing to guests looking for a restful escape. Cleanliness stands out as a prominent feature, with rooms meticulously cleaned daily, meeting the standards expected of a high-end hotel. The kitchen amenities, including a water purifier and utensils, add convenience for extended stays.
Impeccable cleanliness is consistently noted, with guests impressed by the pristine condition of both rooms and common areas. The enthusiastic staff enhance the experience with their quick responses and friendliness, ensuring a welcoming and hygienic atmosphere. The exceptional staff team is commended for their friendliness, helpfulness, and professionalism, creating an inviting environment and ensuring guest satisfaction. Overall, The Bloom Hanoi offers excellent value for money, combining clean rooms, good service, and delicious food with the staff’s dedication to comfort, making it a highly recommended choice for visitors.
Libra Hotel Residence by Luxe Paradise offers an exceptionally satisfying experience for its guests, focusing on key aspects that elevate its charm. The hotel enjoys a strategic location that combines tranquility with accessibility. Nestled in a quiet district yet close to essential amenities and bus routes, it offers easy access to attractions, dining, and shopping, making it an ideal choice for both leisure and business travelers. Guests particularly appreciate the peaceful surroundings and beautiful scenery, which contribute to the location's appeal.
The accommodations provided by Libra Hotel Residence are notably spacious and comfortable, with rooms that are both stylish and well-maintained. Features like soundproofing, fully-equipped kitchens, and ample storage make them suitable for long-term stays and a variety of travelers. Cleanliness is a standout feature, with rooms and the overall environment described as consistently tidy and fragrant. Minor areas for improvement, such as occasional lapses in pool upkeep, do not overshadow the hotel's commitment to maintaining a pleasant and clean atmosphere.
A highlight of the hotel is its exceptional staff, who are consistently praised for their warmth and professionalism. Guests frequently recall the accommodating nature of the staff, who enhance the welcoming atmosphere with their responsiveness and dedication to service. Their ability to effectively address guests' needs, even in the face of language barriers, creates a feeling of being at home.
The hotel's pool facilities add further enjoyment to the guest experience, offering a serene and beautifully maintained environment. Guests appreciate the pool's relaxing ambiance, excellent views, and top-notch quality, including the adjoining sauna and gym, though maintenance could be slightly improved.
Overall, Libra Hotel Residence by Luxe Paradise presents a well-rounded offering, combining an ideal location, comfortable accommodations, and exemplary service to provide guests with convenience and value. Whether visiting for business or leisure, guests frequently recommend this hotel as a top choice for its modern amenities and supportive atmosphere.
The Galaxy Home Hotel & Apartment in the Cau Giay district is highly regarded for its strategic location, cleanliness, and excellent staff service. Positioned conveniently near various entertainment and dining venues, the hotel offers easy access to a diverse range of stores, restaurants, and cafes, making it an ideal choice for food enthusiasts. Its location allows guests to enjoy a less touristy experience while remaining within reach of essential destinations, with taxis readily available to transport guests toward central Hanoi.
Guests consistently praise the hotel for its impeccable cleanliness and modern, well-maintained accommodations. The rooms are spacious, fully furnished, and exude a cozy and contemporary vibe, contributing to a relaxing stay. The bathrooms are notably clean, enhancing the overall feeling of luxury. The sleek design of the premises and new-looking facilities further enhance the guest experience, supported by the dedicated staff ensuring all needs are efficiently met.
The staff at The Galaxy Home Hotel & Apartment receive high marks for their friendliness, helpfulness, and flexibility. They are commended for their cheerfulness and willingness to assist, whether through daily replenishment of towels or arranging logistical support such as bus ticket reservations and airport pickups. Despite occasional language barriers, the staff's commitment to going above and beyond leaves a lasting positive impression, contributing to a superb overall stay for visitors.
22Land Hotel & Residence is favorably recognized for its convenient and tranquil location in Hanoi. Nestled in a charming and quiet area, it offers a peaceful retreat with easy access to local coffee shops, cafes and services, making it particularly appealing to business travelers and those seeking a calm environment. Despite its proximity to a busy road and a construction site, the hotel's setting is generally appreciated for its tranquility and beautiful views with ample parking adding to the convenience.
The breakfast experience at the hotel receives mostly positive feedback with many guests praising the delicious offerings, particularly the pho and beef vermicelli soup. The buffet, featuring around 10 dishes and unlimited coffee, is well-received, though some guests find the variety limited and note occasional logistical issues, such as food not being replenished during busy times or late mornings. Despite these minor drawbacks, the breakfast is generally appreciated for its taste and the attentive service provided by the staff.
Guests often highlight the modern design, cleanliness and spaciousness of the rooms at 22Land Hotel & Residence. The rooms are described as cozy, well-lit and elegantly decorated with noteworthy amenities like balconies and big bathtubs. The hotel’s staff receive high marks for their friendliness and attentiveness, enhancing the overall pleasant experience. Although a few comments mention minor issues like the smell of smoke in some rooms, the overwhelming consensus is positive with many guests expressing a desire to return.
Cleanliness is a consistent strong point with numerous reviews praising the immaculate condition of the rooms and common areas. Daily cleaning and maintenance ensure a fresh, airy atmosphere, contributing to an excellent environment. While isolated issues such as dirty bathtubs or clogged toilets are occasionally noted, the hotel's high standard of cleanliness is widely acknowledged.
The staff at 22Land Hotel & Residence are frequently commended for their exceptional service and friendliness. The respectful and helpful reception staff, proficient in English, provide excellent assistance, enhancing the stay for international guests. Housekeeping is similarly praised for their dedication and detailed service, contributing to a welcoming and hospitable atmosphere throughout the hotel.
The wifi service, although generally good, receives mixed feedback with some guests experiencing weak and unreliable signals in certain rooms. Nonetheless, the hotel ensures that staying connected is mostly convenient for its guests.
Lastly, the beds at 22Land Hotel & Residence garner significant praise for their comfort and size, ensuring guests enjoy a restful night's sleep. With clean, comfortable bedding and options to cater to different preferences, the positive feedback on the beds highlights the hotel’s commitment to providing a comfortable and enjoyable stay.
Overall, 22Land Hotel & Residence is celebrated for its modern design, cleanliness, comfortable rooms and friendly staff, making it a desirable choice for visitors to Hanoi.
Novotel Hanoi Thai Ha is highly praised for its prime location in the heart of Hanoi, offering convenient access to vibrant city attractions and major shopping malls. Guests appreciate the clean and accessible setting, making it an inviting choice for travelers. Despite being slightly removed from the city center, the hotel's proximity to reliable taxi services ensures easy transportation, enhancing its appeal.
The accommodations at Novotel Hanoi Thai Ha earn consistently positive feedback for their cleanliness and spaciousness. Guests enjoy the generous room sizes, modern appliances, comfortable beds, and the bonus of kitchenettes in some rooms, making it a particularly appealing choice for extended stays. The contemporary design of the hotel adds to the overall sense of freshness and newness, contributing to a comfortable and stylish stay.
Cleanliness is a standout feature of Novotel Hanoi Thai Ha, with visitors frequently noting the spotless condition of the hotel. The accommodations are described as clean, cozy, and quiet, providing a relaxing environment for guests. The vigilance of the housekeeping team ensures high standards are maintained, complementing the hotel’s friendly and attentive staff. Overall, Novotel Hanoi Thai Ha successfully combines modern aesthetics with spotless conditions, making it a commendable choice for travelers prioritizing hygiene and comfort.