Info
Summary of reviewsBaymont by Wyndham Selma enjoys a strategically central location that guests appreciate for its easy access to nearby restaurants, stores, and family gatherings, making it a practical base for exploring the town comfortably and quietly. The hotel also stands out for the comfort of its beds, providing guests with a good night's sleep, while many rooms are noted for being clean and welcoming.
The hotel's staff is a highlight of the guest experience, frequently praised for their friendly and helpful demeanor. The team, including standout individuals like Ms. Audrey, contributes to a warm and welcoming atmosphere, ensuring a smooth and pleasant stay. Guests frequently mention the staff's accommodating nature, making interactions positive and enhancing their overall impression of the hotel.
However, despite these positives, the hotel faces challenges related to room maintenance and cleanliness. While some guests report satisfactory stays, many cite issues such as dusty and occasionally dirty rooms, broken amenities, and unpleasant odors. Cleanliness concerns extend to unclean linens, strong smoke odors, and vermin, with particular problems noted in the bathrooms, including mold and unfinished painting. These issues, if addressed, could significantly improve guest experiences, complementing the hotel's excellent location and commendable staff service.
Show moreRead review summaries for all categories
Categories
