Dallas32.93840900,
-96.84056000,
13900 Parkside Center Boulevard(Show on Map)
7.4
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsComfort Inn & Suites North Dallas-Addison has garnered numerous positive reviews, particularly for its strategic and tranquil location. Nestled in a serene neighborhood, the hotel is highly appreciated for its proximity to restaurants, stores, malls and local hotspots, making it a convenient choice for exploring the area. Guests enjoy the quiet and peaceful environment, complemented by comfortable beds and friendly, courteous staff, though a few found the property slightly challenging to find.
The breakfast experience receives mixed reviews. Many guests find it better than most with a variety of options, including the popular Texas-shaped waffles and praise the friendly staff. However, some guests felt the breakfast could be improved with more variety and better quality items.
Room comfort is a frequently highlighted positive aspect with spacious, clean rooms and notably comfortable beds that contribute to a restful stay. The pool and hot tub are also appreciated for their cleanliness and functionality, though occasional maintenance issues have been noted. The hotel’s overall value, combined with the welcoming and helpful staff, adds to its appeal.
Cleanliness receives a mixed response. Many guests find the rooms clean and cozy, but some have highlighted issues such as dirty common areas, musty hallways and presence of cockroaches. Despite these concerns, the friendly and professional staff significantly enhance the guest experience, often exceeding expectations.
The indoor pool and hot tub are frequently praised for being clean and well-maintained, offering a relaxing addition to the guest experience. However, some encountered issues such as pool closures and maintenance concerns.
Beds at Comfort Inn & Suites North Dallas-Addison receive consistent praise for their comfort, further enriching the overall positive stay. Despite minor issues like the occasional lopsidedness, the general sentiment is overwhelmingly favorable.
In summary, Comfort Inn & Suites North Dallas-Addison provides a blend of prime location, comfortable accommodations and friendly staff, making it a solid choice for affordability and basic comforts. While there are areas for improvement, particularly in maintenance and breakfast variety, the overall guest experience remains largely positive. Show more
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Categories
Hotel with Indoor Pool
This hotel features an indoor pool, offering a convenient and budget-friendly option for guests to enjoy a swim. It is a valuable amenity for leisure and relaxation.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
3-Star Hotel
Room Types
Double Room with Two Double BedsA cable TV and work desk are offered in this room.
King RoomA cable TV and work desk are offered in this room.
King Room - Non-SmokingThis double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.
Junior King Suite with Sofa Bed - Non-SmokingThis suite features a tea and coffee maker, a seating area and a TV with cable channels.
King Suite with Sofa Bed - Non-SmokingThis suite features a tea and coffee maker, a seating area and a TV with cable channels.
King Room with Roll-In Shower - Accessible/Non-SmokingThis double room features a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
King Room - Accessible/Non-SmokingThis double room offers a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis family room provides a tea and coffee maker and a TV. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll in Shower - Accessible/Non-SmokingThe family room is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit has 2 beds.
Queen Room with Two Queen Beds and Tub - Accessible/Non-SmokingThe family room is furnished with a desk and a seating area and provides a tea and coffee maker and heating. The unit offers 2 beds.
Guest Reviews
7.4
Good
Location
Nestled in a tranquil neighborhood, Comfort Inn & Suites North Dallas-Addison stands out for its highly praised location. Guests consistently highlight its strategic placement, close to their various trip plans and surrounded by nature, nice apartments and an overall amazing vibe. The area is quiet and peaceful, contributing to a relaxing stay. Many reviews emphasize its proximity to a plethora of restaurants, stores, malls and local hotspots, making it an ideal choice for visitors looking to explore the area.
Additionally, the ease of access and convenient positioning in the middle of everything enhances the overall appeal. Guests appreciated the combination of a great location along with comfortable beds and friendly, courteous staff. Although a few found it a bit challenging to find or noted it wasn't ideal due to a longer driving distance to some attractions, the positive remarks about its locational advantages outweigh these minor inconveniences. Overall, Comfort Inn & Suites North Dallas-Addison offers a blend of prime location, serene environment and accessibility that many find perfect for their travel needs.
Breakfast
Comfort Inn & Suites North Dallas-Addison offers a breakfast experience that receives mixed reviews from guests. Many positive remarks highlight that the breakfast is well-rounded and better than most other hotels with options that generally satisfy American standards. The standard breakfast fare includes scrambled eggs, sausage, bacon, cereals, juices and waffles with a particular mention of the Texas-shaped waffles being a guest favorite.
Guests often praise the friendly staff and appreciate the complimentary breakfast as part of their stay. For some, the breakfast experience is notably positive with a few even describing it as awesome or the best they've had, remarking on the quality and completeness of the hot items like scrambled eggs and bacon.
However, there's a notable contrast with criticism, where some guests find the breakfast to be disappointing. Complaints range from limited variety and basic offerings to issues with the quality of food, such as microwave bacon, powdered eggs and stale cereals. Several reviews also mention that the breakfast could be improved by including more fruits and vegetables or simply offering more options.
Overall, while the breakfast at Comfort Inn & Suites North Dallas-Addison meets the needs of many guests, there's room for improvement to cater to the expectations of all visitors. The key positives are the friendly staff and a basic but satisfactory breakfast selection that could be elevated by addressing some consistent guest concerns.
Rooms
Conveniently located for various travel plans, Comfort Inn & Suites North Dallas-Addison offers spacious and comfortable rooms, much appreciated by guests. The beds are frequently highlighted for their comfort, contributing to a restful stay. Cleanliness is generally favorable with many guests finding the rooms and beds well-maintained and inviting.
The hotel features a pool and hot tub, both of which are praised for their cleanliness and functionality. Guests also commend the value provided by the hotel, considering the comfort and amenities it offers. Friendly and polite staff add to the positive experience, often noted for their warm hospitality.
However, the property shows signs of aging with outdated elements such as popcorn ceilings and worn carpets. Occasionally, cleanliness in some rooms has been an issue, including reports of smells, rust stains in bathtubs and dirty bathroom areas. Some guests also experienced maintenance issues such as broken showers and insufficiently cleaned rooms after previous occupants.
Overall, the combination of spacious rooms, comfortable beds and welcoming staff makes Comfort Inn & Suites North Dallas-Addison a reasonably favorable choice, especially considering its affordability and convenient location.
Beds
Guests have consistently praised the beds at Comfort Inn & Suites North Dallas-Addison. Many described the beds as soft, comfy and extremely comfortable. Several customers highlighted their satisfaction by stating that the beds felt wonderful and even referred to them as delicious. The overall sentiment was very positive with a few pointing out the rooms were not only comfortable but also very clean. A minor downside mentioned was that the beds seemed slightly lopsided to some, but the predominant feedback emphasized a restful and delightful sleeping experience.
Cleanliness
Comfort Inn & Suites North Dallas-Addison offers a mixed experience when it comes to cleanliness. Many guests appreciated the clean and comfortable rooms with numerous mentions of the beds being particularly cozy. The hotel's central location adds to its appeal, making it easily accessible and close to various activities. Some reviewers emphasized that the rooms were consistently clean and a few remarked on the quiet atmosphere, which contributed to a pleasant stay.
However, there were notable issues that some guests faced. Several reviews highlighted problems with the cleanliness of the common areas, including dirty carpets, smoky and musty hallways and stained walls. A recurring theme in some reviews was the presence of cockroaches and hair in the bathrooms, which detracted from the overall experience.
Though the lobby and some areas of the hotel seemed well-maintained, other parts, especially the hallways and some rooms, required better cleaning and updates. Guests also commented on the restricted access to the pool due to its early closing time. Despite these drawbacks, the positive reviews mainly focused on the comfortable and clean accommodations, along with the helpful staff.
Staff
The Comfort Inn & Suites North Dallas-Addison is frequently highlighted for its excellent staff. Many guests praised the team's friendliness, politeness and professionalism, making interactions pleasant and welcoming. The housekeeping staff was noted for their kindness and various comments emphasized that the staff was exceptionally helpful and accommodating, especially during extended stays. The welcoming atmosphere was further enhanced by the very kind and respectful night shift staff. The staff’s responsiveness and attention to customer service seemed to consistently meet, if not exceed, guest expectations. Despite a few isolated incidents, the overall impression left by the staff was overwhelmingly positive, contributing significantly to the guests' satisfaction and comfort during their stay.
Pool
Comfort Inn & Suites North Dallas-Addison offers guests an indoor pool and hot tub, which are frequently highlighted in reviews. Many guests appreciated the warm, clean and well-maintained pool area, finding it a nice addition after a long day of activities. The hot tub and jacuzzi also receive praise, described as spectacular and offering excellent relaxation. The indoor pool environment is often considered a pleasant feature of the hotel with comfortable beds and great breakfast adding to the overall experience.
However, there are mentions of occasional maintenance issues with some guests reporting the pool being closed during their stay. Concerns about cleanliness and excessive chlorine also appear, indicating variability in pool upkeep. Despite these issues, the positive reviews about the pool and hot tub generally reflect a satisfying experience for many visitors.
3 Star
Comfort Inn & Suites North Dallas-Addison offers an overall satisfactory experience with a mix of commendable and less favorable aspects noted by guests. The property itself receives positive remarks, suggesting that the facilities are generally well-maintained and appealing. The pricing is highlighted as a particularly strong point, making it a budget-friendly option in the area.
However, there are significant areas for improvement. Some guests had troubling experiences, such as broken showers and cleanliness issues, indicating that consistency in maintenance and housekeeping is needed. Additionally, there have been instances of poor treatment from staff, which detracts from the overall experience. While nothing about the hotel is particularly extraordinary, it generally provides a decent stay for those seeking affordability and basic comforts.
Yes, Comfort Inn & Suites North Dallas-Addison has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites North Dallas-Addison.
No, Comfort Inn & Suites North Dallas-Addison doesn't allow dogs.
No, parking facilities aren't available at Comfort Inn & Suites North Dallas-Addison.
Yes, Comfort Inn & Suites North Dallas-Addison has a gym.