The Westin Dallas Park Central

Dallas 32.92233300, -96.77145400 , 12720 Merit Drive (Show on Map)
8.3
Very Good


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Summary of reviewsThe Westin Dallas Park Central is highly praised for its strategic location, offering convenient proximity to major highways and a variety of local attractions, including food establishments, retail outlets and hospitals. The clean and modern neighborhood adds to the overall appeal, making it an ideal base for both leisure and business travelers. Moreover, the hotel's location allows easy access to downtown Dallas and other key parts of the city, contributing to its reputation as a well-situated choice.

Breakfast at the hotel receives favorable feedback for its delicious and varied offerings. Guests have lauded the fresh berries, melons, pineapple and omelette station, appreciating the hearty selection and quality of the food. Despite some complaints about the cost, the breakfast experience is generally regarded as a satisfying part of the stay.

Dinner experiences are mixed with the bar area earning praise for its pleasant ambiance and excellent bartender. The quality of the bar and restaurant is consistently commended, although there are concerns about the pricing and limited menu options. Improvements in extending operational hours and broadening the menu could enhance guest satisfaction.

Rooms at The Westin Dallas Park Central are predominantly appreciated for their cleanliness, comfort and spaciousness. Guests highlight the cozy atmosphere, excellent views from higher floors and well-designed layouts. Some criticisms include the absence of microwaves, outdated decor and occasional maintenance issues, but overall, the rooms contribute to a comfortable and enjoyable stay.

Cleanliness across the hotel is generally maintained at a high standard. Guests frequently mention the clean and comfortable accommodations, praising the well-maintained facilities and inviting common areas. A few negative incidents related to cleanliness were noted, but they were exceptions rather than the norm.

The staff at The Westin Dallas Park Central is recognized for their friendliness and helpfulness. The front desk personnel, valet staff and housekeeping team consistently provide attentive and efficient service with specific staff members receiving special mentions for exceptional customer care. Despite isolated reports of untrained or disrespectful staff, the majority of experiences reflect positive and professional interactions.

The hotel offers free WiFi; however, the quality of the service is mixed with some guests experiencing connectivity issues. The gym facilities are well-regarded for their size and range of equipment, contributing positively to the overall fitness and wellness experience. Parking, though ample, comes with a fee and a sometimes confusing layout, leading some guests to prefer the more convenient valet service despite its higher cost.

Beds at the hotel are noted for their comfort with many guests praising the soft and supportive mattresses and pillows. Some issues with cleanliness and bed sizes were reported, but the general sentiment remains positive regarding the sleeping arrangements.

The Westin Dallas Park Central meets the high expectations of a four-star hotel with its luxurious facilities and immaculate condition. The hotel is especially well-suited for business travelers, offering comprehensive business amenities, seamless check-in and check-out processes and convenient proximity to conference venues.

Accessibility is another strong point with the hotel offering a range of facilities to cater to guests with disabilities. These include accessible rooms and showers, wheelchair access and helpful staff, although some challenges such as full handicap spots were noted.

Overall, The Westin Dallas Park Central provides a luxurious and comfortable experience, characterized by great service, clean and well-maintained accommodations and a strategic location that appeals to both tourists and business travelers.
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Hotel Taking Steps Towards Sustainability
Westin hotels typically implement various green initiatives, including water conservation, energy efficiency, and waste reduction programs, aligning with Marriott's broader sustainability goals.

4-Star Hotel
The Westin Dallas Park Central offers comfortable accommodations and a convenient location in North Dallas. It features a state-of-the-art fitness center and relaxing pool area, ensuring a pleasant and rejuvenating stay.

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types
King Room The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.

Double Room with Two Double Beds Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

Executive One-Bedroom Suite - Connecting Rooms Providing free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as executive lounge access.

Executive King Room The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, executive lounge access, a wardrobe, as well as a sofa. The unit offers 1 bed.

Executive Double Room with Two Double Beds Offering free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as executive lounge access. The unit has 2 beds.

Deluxe King Room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.

Deluxe Double Room with Two Double Beds Offering free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Junior Corner King Suite with City View Featuring free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views.

Executive One-Bedroom Suite Offering free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a seating area.

Traditional King Room with Adapted Tub - Mobility Accessible Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Traditional Double Room with Two Double Beds and Adapted Tub - Mobility Accessible Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.

Corner Studio King Suite with Tub - Mobility Accessible Featuring free toiletries, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and an adapted bath.

Executive King Room with Tub - High Floor/Mobility Accessible Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a seating area. The unit offers 1 bed.

Traditional King Room - Hearing Accessible Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Traditional Double Room with Two Double Beds - Hearing Accessible Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.

Deluxe Double Room with Two Double Beds - Hearing Accessible Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Corner Studio King Suite -Hearing Accessible Providing free toiletries, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

Traditional King Room with Roll-in Shower - Mobility Accessible Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

Deluxe Double Room with Roll-In Shower - Mobility Accessible Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Guest Reviews
8.3
Very Good
Location
The Westin Dallas Park Central offers a highly praised location that meets the diverse needs of its guests. Nestled within a favorable area of Dallas, the hotel is touted for its convenient proximity to major highways, making it easy to get around the city. Guests appreciate the short travel times to various attractions with some highlighting that they could reach almost any destination within 20 to 30 minutes. The location is particularly advantageous for those visiting local restaurants, retail outlets and even hospitals.

The neighborhood itself is described as clean, modern and centrally located, providing a comfortable base for both leisure and necessary travels. Visitors find themselves close to numerous food places, the Dallas Zoo and aquarium, ensuring that entertainment and dining options are abundant. Additionally, specific mentions were made about the ease of access to downtown Dallas and other main parts of the city, making it an appealing choice for a wide range of guests.

Despite a few reviews mentioning difficulties in getting around or finding the location inconvenient, the overwhelming consensus praises the location for its accessibility and convenience. The presence of nearby amenities, such as pharmacies and restaurants, adds to the overall appeal, making the hotel a well-situated spot for tourists and business travelers alike. Overall, the strategic placement of The Westin Dallas Park Central contributes to a pleasant and practical stay experience for its visitors.

Breakfast
The breakfast experience at 'The Westin Dallas Park Central' receives a mix of feedback with many guests highlighting positive aspects. Several reviews praise the breakfast as delicious and amazing with special mentions of the great selection and variety available at the buffet. The inclusion of fresh berries, melons, pineapple and an omelette station contributes to the overall appeal. The quality of the breakfast buffet is described as good and hearty with a robust selection of food options.

Guests also appreciate the breakfast service, singling out specific staff for their attentive service. Despite some praising the breakfast as excellent and delicious, there are critiques regarding its cost, noting that breakfast was not complimentary and could be considered expensive at $22 per person. Some visitors felt that it wasn't worth the price and mentioned missing elements like a well-cooked breakfast sausage, good bread selection and a lack of latte options.

While the breakfast buffet offers a good variety, a few guests expressed a desire for more options like pancakes, waffles and additional coffee creamer choices. Despite these minor setbacks, many found the breakfast experience enjoyable and were pleased to start their day with a good meal, particularly if included in their room rate. Overall, the breakfast at The Westin Dallas Park Central is widely regarded as a satisfying part of the hotel stay, particularly for those who appreciate a diverse and well-prepared morning meal.

Dinner
Dinner at The Westin Dallas Park Central brings mixed experiences for guests. On the bright side, the bar area is frequently praised for its pleasant ambiance with good drinks and an excellent bartender contributing to a positive evening experience. Guests can indulge in delicious and varied breakfast options and the bar and restaurant are consistently commended for their overall quality. However, several reviews highlight concerns such as expensive food prices that do not always match the quality and a limited selection on the menu. Additionally, the restricted hours of operation for both the bar and restaurant pose an inconvenience to some visitors. Furthermore, service issues such as long wait times and occasional rudeness from staff detract from the dining experience. To improve, the hotel could benefit from a broader menu, extending operational hours and ensuring better value for the food prices.

Rooms
The guest reviews of The Westin Dallas Park Central highlight a mixed experience predominantly leaning towards the positive aspects of the hotel rooms. Guests consistently praise the cleanliness, comfort and spaciousness of the rooms. Many noted the rooms as cozy and soothing with comfortable beds and pleasant fragrances in the lobby, hallways and rooms. The views from the rooms, especially from higher floors like the 15th and 17th, are described as beautiful and exceptional.

There are also mentions of the well-designed layout and the functionality of the rooms. The large TVs, complimentary robes and availability of amenities such as a fridge add to the appeal. Guests appreciated the property's cleanliness and the spaciousness of the accommodations.

However, some criticisms include the absence of microwaves, outdated room decor and occasional maintenance issues like nonfunctional power sockets and room phones. Several guests also commented on specific cleanliness issues, such as small stains on sheets and wet spots on carpets. Additionally, there were occasional reports of room transfers due to initial dissatisfaction with cleanliness or maintenance.

Despite these minor setbacks, the general sentiment is that the rooms at The Westin Dallas Park Central offer a comfortable and enjoyable stay with lovely city views and ample space.

Beds
The beds at The Westin Dallas Park Central offer a generally comfortable experience for guests with many reviewers highlighting their satisfaction with the bedding. Positive mentions frequently describe the beds as comfortable, soft and even super comfortable, contributing to a restful night's sleep. The mattresses often received praise for being firm yet soft and many guests appreciated the comfy pillows accompanying the beds. The king beds, in particular, were noted for their comfort and luxurious feel. However, some reviews pointed out issues with bedding stains and incorrectly fitted sheets, which affected the overall cleanliness. Moreover, the sizes of the beds were smaller than expected for some guests with some describing them as full-sized rather than queen-sized. Despite these negative aspects, the comfort of the beds remained a highlight for most visitors. Pillows received mixed feedback with some finding them too soft and flat, while others found them extremely comfortable. Overall, while there are some concerns regarding cleanliness and bed size, the majority of guests found the beds at The Westin Dallas Park Central to be a significant contributor to their enjoyable stay.

Cleanliness
The reviews of The Westin Dallas Park Central concerning cleanliness present a mixed but generally positive outlook. Many guests found the hotel to be clean and comfortable, noting the friendly staff and spacious rooms. The lobby and common areas received high marks for cleanliness and pleasant aromas, creating an inviting atmosphere upon arrival.

The overall cleanliness of the property was repeatedly praised with some reviewers emphasizing the hotel being clean throughout. Up-to-date and clean rooms were appreciated, as was the clean and comfortable bedding. The facilities, including bathrooms and amenities, were mostly reported as well-maintained and clean.

However, a few negative experiences were also reported. Some guests encountered issues such as dirty towels, stained carpets and occasional wear and tear on furniture. Isolated incidents of cleanliness lapses were noted, including dirty bathrooms, hair on toilets and less pleasant smells in some rooms. The exterior and structure of the hotel were described as dated by some, but this did not significantly detract from the cleanliness inside.

Despite occasional hiccups, the overall feedback suggests that The Westin Dallas Park Central maintains a high standard of cleanliness, contributing to its reputation as a clean and comfortable place to stay.

Staff
The Westin Dallas Park Central boasts a generally commendable staff, characterized by friendliness and helpfulness. Numerous reviews highlight the team as being polite, attentive and accommodating with particular praise for the front desk personnel, including mention of exceptional service from staff members like Lamar, Mayra and Natalia. The valet staff are regarded as some of the best, efficiently managing parking duties.

Guests frequently describe the housekeeping team as attentive and the overall service as organized and efficient. Despite some mentions of untrained or disrespectful staff, the prevailing sentiment is positive with many guests noting efficient check-ins, professional attitudes and stellar customer service. The property also receives nods for cleanliness and guest comfort, contributing to a largely satisfactory experience.

Wi-Fi
The Westin Dallas Park Central provides free WiFi for guests, which is a convenient feature for staying connected. However, experiences with the WiFi quality are mixed. While some found the WiFi service to be amazing, others encountered problems such as frequent disconnections and overall bad connectivity. It is also noted that the internet service costs $10 a day unless guests sign up for a membership, which may not be ideal for everyone. Despite the WiFi issues, the hotel offers several other amenities that help make the stay comfortable.

Gym
The gym facilities at The Westin Dallas Park Central have left a generally positive impression on guests. The gym is noted for being a decent size, featuring a variety of weights and machines in a well-organized exercise area. Guests have appreciated the easy access to the gym, as well as the convenience of nearby vehicle and parking areas. While the equipment in the gym could see some improvement, overall, the gym along with the spa and pool enhance the overall fitness and wellness experience at the hotel.

Parking
When considering a stay at The Westin Dallas Park Central, potential guests should be prepared for the additional cost of parking. A fee of $21 per night for self-parking and $31 for valet parking is consistently mentioned, though some reviews indicate discrepancies in listed prices. While there are ample parking spaces, the tight and sometimes confusing layout of the parking garage can be a hassle. Accessibility within the garage could also be improved with some areas lacking elevators and certain sections described as sketchy. Despite the challenges, valet parking offers a more convenient, though pricier, alternative for those preferring not to navigate the parking garage themselves.

4 Star
The Westin Dallas Park Central is consistently praised for its four-star status, meeting high expectations with its luxurious facilities and amenities. Guests frequently highlight the pristine condition of the hotel, noting its clean rooms and immaculate floors. The hotel consistently delivers great service, aligning with its four-star rating. Despite the positive remarks on cleanliness and service, not all experiences are favorable, indicating room for improvement in certain areas.

Business
The Westin Dallas Park Central offers a range of facilities and services tailored specifically for business travelers. Located conveniently near conference venues, this hotel is perfect for business travel and short business trips. The accessible business center and comprehensive business amenities ensure that business professionals have everything they need at their fingertips. Convention and meeting rooms provide ideal settings for work and corporate events. Additionally, the check-in and check-out processes are seamless, making the overall stay efficient and stress-free for those visiting on business. Whether for a brief business use or a longer work-related stay, The Westin Dallas Park Central meets the needs of business travelers with its excellent services and amenities.

Accessible
The Westin Dallas Park Central generally offers a range of accessible features that cater to guests with disabilities. The hotel is noted for its fully accessible facility, including accessible rooms and showers, as well as wheelchair accessible rooms. Guests found the location convenient with easy access to highways and accessible parking. The staff received praise for being exceptionally helpful and accommodating. However, there were some challenges, such as handicap spots being full and occasional difficulty in carrying luggage. Overall, the hotel makes significant efforts to be accessible, although there are a few areas for improvement.

Luxury
The Westin Dallas Park Central offers an exquisite experience characterized by a blend of luxury and comfort. Centrally located, the hotel provides breathtaking views that enhance its already impressive ambiance. Guests can indulge in lavish rooms and luxury accommodations, ensuring their stay is nothing short of exceptional. The presidential suite stands out as a prime example of the hotel's specialization in luxury experiences. Clean rooms and amazing amenities add to the allure, making every moment spent here distinctly classy and very neat. This destination promises a luxury stay that can whisk guests away from their everyday routine.

Romantic
The Westin Dallas Park Central provides a serene and tranquil environment, perfect for those looking for a peaceful escape or a romantic weekend. Whether it's a honeymoon, a couples retreat or simply a quick getaway from the kids, this hotel caters to romantic needs. Guests commonly recommend it for its suitability as a romantic getaway. The friendly and accommodating hotel staff contribute to the overall pleasant experience, enhancing the romantic atmosphere for couples during their stay.


Yes, The Westin Dallas Park Central has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at The Westin Dallas Park Central.

Yes, The Westin Dallas Park Central welcomes dogs.

Yes, parking facilities are available at The Westin Dallas Park Central.

Yes, The Westin Dallas Park Central has a gym.

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