3-Star HotelLocated in Luzern, this hotel is known for its comfortable and reliable accommodations, providing good value for money. Its proximity to local attractions makes it a convenient base for exploring the city.
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Summary of reviews related to the '3 Star' categoryHotel Alpina Luzern offers a mixed bag of experiences for its guests. The location in the city center is certainly a highlight, making it convenient for sightseers and visitors to the Lucerne University of Applied Sciences and Arts (HSLU). For those looking for a short vacation, the hotel can serve as a good, albeit expensive, option.
However, several reviews suggest that the hotel's rating as a three-star establishment might not be entirely accurate with some guests comparing it unfavorably to a two-star hotel. The facilities appear dated and some guests have mentioned feeling a lack of safety due to the absence of an on-site reception.
Despite these concerns, incidents such as reservation cancellations were handled efficiently with guests being accommodated in nearby upscale hotels with additional perks like room upgrades and complimentary breakfast, bringing a satisfactory resolution to potentially distressing situations. While some guests appreciate the quaint, old-world Swiss charm, others feel the hotel's condition and pricing are not quite up to par. Overall, Hotel Alpina Luzern offers a mixed but manageable experience, particularly for those who prioritize location over modern amenities.
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