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Summary of reviewsSan Marino Hotel, located centrally in Paulo Afonso, is consistently praised for its prime and convenient location, ideal for exploring the city and downtown activities. The hotel stands out for its spacious and clean rooms, which, despite some outdated elements, provide a comfortable and welcoming environment. Guests frequently highlight the excellent cleanliness maintained throughout the hotel, particularly in the rooms and bathrooms.
Breakfast at the hotel receives high marks for its variety and quality with a diverse selection catering to different tastes. The fruit selection is particularly appreciated, adding to an overall satisfying morning meal experience. The hotel staff are commended for their friendliness and attentiveness, significantly enhancing guest satisfaction. The reception and housekeeping teams are noted for their exceptional service and willingness to assist, making guests feel genuinely welcomed.
While the hotel provides several positive experiences, there are some areas for improvement. The free Wi-Fi service is noted to be inconsistent with frequent complaints about low signal quality and unreliable internet. The rooftop pool, although a potential relaxation spot, receives mixed reviews regarding its size, water temperature and cleanliness.
In summary, San Marino Hotel delivers a strong guest experience with its excellent location, clean and spacious rooms, commendable breakfast and outstanding staff service. However, addressing issues with internet connectivity, pool maintenance and updating some room facilities could further enhance the overall guest experience.
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