Info
Summary of reviewsThe Holiday Inn Express Hotel & Suites Brockville by IHG is celebrated for its strategic location and exceptional service, making it a highly recommended destination for various travelers. Conveniently positioned off Highway 401, the hotel offers easy access to Brockville's downtown, waterfront, and parks without the burden of traffic noise. Its proximity to numerous dining options adds to its appeal, catering to those seeking both convenience and local exploration.
The hotel consistently earns applause for its breakfast offerings, which exceed typical expectations with a delightful variety of hot and cold selections. Friendly staff, such as Trish and Sandra, further enhance the breakfast experience, ensuring a satisfying start to the day. The cleanliness and comfort of the spacious rooms are consistently noted, with guests particularly appreciating the fresh and modern ambiance following recent renovations. Although a few travelers mentioned limited electrical outlets, the overall room experience is marked by cleanliness and comfort, contributing to a restful stay.
Exceptional cleanliness extends throughout the hotel, with spotless rooms and well-maintained facilities continually noted by guests. The hotel staff are repeatedly commended for their warmth and professionalism, successfully creating a welcoming environment. The team, including chambermaids and front desk personnel, consistently go above and beyond to ensure guest satisfaction.
Families find the hotel particularly accommodating, with amenities catering to both large and small family groups. The indoor pool is a favored feature among guests, especially children, despite occasional temperature concerns. Moreover, thoughtful touches like snacks in the lobby enhance the family-friendly atmosphere.
Business travelers also find value in the hotel’s facilities, including convenient parking and effective service, making it a reliable choice for one-night stays. The comfortable beds, combined with top-notch pillows, ensure a restorative sleep environment, further enhancing the overall positive experience.
In summary, the Holiday Inn Express Hotel & Suites Brockville by IHG provides a welcoming retreat for all guests, excelling in location, service, and amenities, and consistently delivering a comfortable and memorable stay.
Show moreRead review summaries for all categories
Categories