Hotel Grand Jasná
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Summary of reviewsHotel Grand Jasná is unsurprisingly well-regarded for its superb location and abundance of amenities, making it an attractive destination for travelers, particularly skiers and nature lovers. The hotel's placement right next to the ski slopes and cable cars, only 5 meters from the nearest slope, is a standout feature that adds immense convenience for skiing enthusiasts. Guests also enjoy stunning mountain views from their balconies and for off-season visitors, the location is an excellent starting point for hiking and exploring nearby attractions.
Breakfast at Hotel Grand Jasná receives high praise for its rich and varied selection of fresh and delicious food, catering to diverse tastes. The breakfast buffet stands out for its superb array of options, providing a satisfying start to the day. The staff's attentiveness during breakfast service adds to the overall positive dining experience.
When it comes to dinner, the reviews are more varied. While many commend the chef's creativity and the quality of the dishes, some guests feel the dinner menu could be expanded and diversified. Portions and the variety of meal options, particularly salads and vegetables, are areas highlighted for improvement. Despite these critiques, the chef’s expertise in preparing fresh and tasty dishes is generally appreciated.
The hotel rooms are mainly described as clean, comfortable and nicely furnished with balconies offering beautiful views contributing to an enjoyable stay. Guests often praise the rooms for being well-lit with plenty of sockets and suitable amenities. However, a few mention minor drawbacks like outdated corridors, dusty shelves and dim lighting in some rooms.
Cleanliness is a key strength of Hotel Grand Jasná with most guests noting that both rooms and common areas are well-maintained. The hotel's wellness facilities, including the spacious saunas, are particularly praised for their cleanliness. Nonetheless, there are occasional mentions of minor oversights in cleaning.
The staff at Hotel Grand Jasná are frequently recognized for their friendliness, helpfulness and professionalism. The reception staff, in particular, receive high praise for their exceptional service, making guests feel welcome and well-cared for. Despite a few instances of communication challenges, the overall impression is one of satisfaction with the staff’s efforts.
The hotel provides free WiFi, though the connectivity can be hit or miss. While adequate for basic needs, it can be weak and prone to interruptions, especially in the rooms. More information about WiFi access could enhance the guest experience.
The spa and wellness facilities at Hotel Grand Jasná are well-received with guests appreciating the range of amenities, including outdoor saunas, jacuzzis and steam baths. Most find these areas to be clean and relaxing, although there are some concerns about capacity, opening hours and occasional maintenance issues.
The pool facilities earn mixed reviews with some guests enjoying the multiple swimming options and others finding the pools small and frequently crowded. The wellness area is noted for its child-friendly environment, though this can detract from the tranquility desired by some adult guests.
Families find Hotel Grand Jasná exceptionally accommodating with numerous child-friendly amenities and activities. Features like family rooms, children's play areas and family-specific programs make it a popular choice for those traveling with children, even if the playroom facilities could be better equipped.
Skiers are especially delighted by the hotel's proximity to the slopes and convenience of skiing facilities, solidifying Hotel Grand Jasná as a top pick for ski trips. The combination of its strategic location, range of amenities and overall guest service makes Hotel Grand Jasná a compelling option for those seeking a mountain retreat.
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Breakfast at Hotel Grand Jasná receives high praise for its rich and varied selection of fresh and delicious food, catering to diverse tastes. The breakfast buffet stands out for its superb array of options, providing a satisfying start to the day. The staff's attentiveness during breakfast service adds to the overall positive dining experience.
When it comes to dinner, the reviews are more varied. While many commend the chef's creativity and the quality of the dishes, some guests feel the dinner menu could be expanded and diversified. Portions and the variety of meal options, particularly salads and vegetables, are areas highlighted for improvement. Despite these critiques, the chef’s expertise in preparing fresh and tasty dishes is generally appreciated.
The hotel rooms are mainly described as clean, comfortable and nicely furnished with balconies offering beautiful views contributing to an enjoyable stay. Guests often praise the rooms for being well-lit with plenty of sockets and suitable amenities. However, a few mention minor drawbacks like outdated corridors, dusty shelves and dim lighting in some rooms.
Cleanliness is a key strength of Hotel Grand Jasná with most guests noting that both rooms and common areas are well-maintained. The hotel's wellness facilities, including the spacious saunas, are particularly praised for their cleanliness. Nonetheless, there are occasional mentions of minor oversights in cleaning.
The staff at Hotel Grand Jasná are frequently recognized for their friendliness, helpfulness and professionalism. The reception staff, in particular, receive high praise for their exceptional service, making guests feel welcome and well-cared for. Despite a few instances of communication challenges, the overall impression is one of satisfaction with the staff’s efforts.
The hotel provides free WiFi, though the connectivity can be hit or miss. While adequate for basic needs, it can be weak and prone to interruptions, especially in the rooms. More information about WiFi access could enhance the guest experience.
The spa and wellness facilities at Hotel Grand Jasná are well-received with guests appreciating the range of amenities, including outdoor saunas, jacuzzis and steam baths. Most find these areas to be clean and relaxing, although there are some concerns about capacity, opening hours and occasional maintenance issues.
The pool facilities earn mixed reviews with some guests enjoying the multiple swimming options and others finding the pools small and frequently crowded. The wellness area is noted for its child-friendly environment, though this can detract from the tranquility desired by some adult guests.
Families find Hotel Grand Jasná exceptionally accommodating with numerous child-friendly amenities and activities. Features like family rooms, children's play areas and family-specific programs make it a popular choice for those traveling with children, even if the playroom facilities could be better equipped.
Skiers are especially delighted by the hotel's proximity to the slopes and convenience of skiing facilities, solidifying Hotel Grand Jasná as a top pick for ski trips. The combination of its strategic location, range of amenities and overall guest service makes Hotel Grand Jasná a compelling option for those seeking a mountain retreat.
Hotel with Ski To Door Access
Located in the heart of Jasná, it provides immediate access to cable cars, restaurants, and shops. The hotel offers a modern wellness center with both indoor and outdoor areas, providing stunning views of Chopok, making it ideal for families and ski enthusiasts.
Hotel near Ski Resorts
Located directly next to the ski slope in the Jasná ski resort, this hotel offers immediate access to skiing and winter sports. It features a modern wellness centre with indoor and outdoor areas, providing relaxation with views of Chopok after a day on the slopes.
Family Friendly Hotel
Located in Demanovska Dolina, this hotel is positioned in a prime location for accessing Jasna's ski slopes and other attractions. It typically offers amenities and services that cater to families, such as spacious rooms and kid-friendly dining options.
Dog Friendly Hotel
This 4-star hotel is located in the center of the mountain resort of Jasná, next to a ski slope, offering ski-to-door access and is pet-friendly.
Romantic Hotel
Situated in Demanovska Dolina, this hotel provides a luxurious experience with stunning views and excellent service. Its location in a scenic area makes it ideal for couples who enjoy outdoor activities and romantic walks.
Hotel with Swimming Pool
Guests consistently rate this hotel as one of the best in Liptovsky Mikulas with a pool. A popular hotel with a pool.
Indoor Pool
Accessible Hotel
Hotel Grand Jasna offers wheelchair access to common and public areas. The upper floors of the hotel are accessible by lift, facilitating movement throughout the property for guests with mobility issues.
4-Star Hotel
Hotel Grand Jasna offers a prime location in Jasná, providing easy access to the slopes. It is a well-regarded hotel that provides guests with a comfortable and convenient stay.
Hotel with Indoor Pool
The hotel provides an extensive wellness center that includes an indoor leisure pool, outdoor whirlpools, and a Jacuzzi, offering a variety of relaxation and aquatic activities.
Hotel with Spa
Business Hotel
Hotel with Gym
Guest Reviews
Nestled in the heart of Jasna, Hotel Grand Jasná boasts an unbeatable location, making it an ideal choice for both skiers and nature enthusiasts. The hotel is positioned right next to the ski slopes and cable cars with some reviews highlighting it is just 5 meters away from the nearest slope. This proximity offers guests the convenience of easily accessing the ski lifts, which are practically at their doorstep.
For those visiting off-season, the location serves as a perfect starting point for hiking and exploring the beautiful surroundings, including the nearby attractions and mountain trails. Many reviews praised the hotel's strategic location for its convenience and the stunning natural scenery surrounding it. The central positioning near Chopok and beautiful places like Vrbickeho Pleso adds to its allure.
Beyond its prime location, guests appreciated the close proximity to parking facilities, making the logistics of a mountain getaway even more hassle-free. The hotel's environment allows for breathtaking mountain views, especially from the balconies, encapsulating the essence of a serene and scenic retreat. Whether visitors are there for a skiing adventure or a peaceful mountain escape, the location of Hotel Grand Jasná consistently impressed its guests.
Hotel Grand Jasná has garnered substantial praise for its breakfast offerings. Guests frequently describe the breakfast as excellent, rich and varied with a wide selection. Many highlight the plentiful and delicious food, noting the freshness and variety that cater to diverse tastes. The breakfast buffet stands out for its superb array of options, providing something for everyone. Guests also appreciated the attentiveness of the staff during breakfast service.
Some reviews mention that breakfast at Hotel Grand Jasná not only satisfies but exceeds expectations, making particular note of features like fresh ingredients and an impressive selection that includes more than the basic staples. Families also found the breakfast suitable, citing a wide selection and even options specifically for children.
However, feedback is not universally positive. A few guests felt the breakfast was average or not up to the standards expected of a four-star hotel with occasional comments on specific items like juice and dumplings needing improvement. There’s also mention of a need for a larger selection of vegan options and better service in the cafeteria.
Overall, while a minority felt there was room for improvement, the consensus is that breakfast at Hotel Grand Jasná is a high point of the stay, contributing to an enjoyable start to the day with its rich and varied offerings.
Hotel Grand Jasná offers a mixed dining experience with dinner receiving varied reviews from guests. Many guests commend the creativity and quality of the dishes prepared by an excellent chef, describing the food as tasty, fresh and even luxurious at times. Some highlight the breakfast and dinner options as excellent, reflecting good value for money.
However, there are consistent criticisms about the limited selection of meals, particularly for dinner. Numerous reviews mention that the variety is not up to par with specific complaints about the limited selection of salads and vegetables. Some guests were disappointed to find small portions and dishes resembling the quality of a school cafeteria or soup kitchen, particularly noting that certain items might be poorly replenished after 8pm.
The buffet format of the dinner received mixed feedback. While some guests appreciated the tasty dishes available, others found the selection lacking and considered the price unreasonable, especially as drinks were not included in the dinner package. There were also specific mentions of particular nights or seasonal inconsistencies where the half board felt substandard.
Overall, while the culinary expertise of the chef and some aspects of the dinner are praised, guests suggest that the hotel could benefit from expanding and varying its dinner menu to better meet expectations and justify its cost.
Hotel Grand Jasná offers a variety of room experiences with most reviews pointing out positive aspects. Guests frequently appreciated the rooms for being nicely furnished, clean and comfortable. Rooms with balconies and beautiful views were especially noted, adding to the pleasant stay. Reviews consistently highlighted that the rooms were just the right size for two people, sometimes even spacious and were often described as cozy and well-lit with plenty of sockets and a good selection of amenities. The bathrooms were generally clean and on par with expectations.
Guests who stayed in deluxe rooms found them practical and well-equipped, although there were some remarks about them feeling small for two people. The modern, newly renovated rooms received praise for their clean and tasteful design with soft mattresses and a variety of room options adding to the comfort. The warm temperature in the rooms was also noted positively.
However, there were recurring mentions of smaller issues such as outdated corridors, dusty upper shelves and dim lighting in some rooms. A few guests encountered cleanliness issues, including poorly cleaned rooms and dusty areas, as well as uncomfortable, narrow beds. Some rooms lacked air conditioning, leading to discomfort during warmer days and a few guests mentioned a smell of moisture or poor room sealing which impacted their stay negatively. Moreover, room sizes varied and some guests found their rooms too small, especially when extra beds were added or storage space was limited.
Overall, while there are areas for improvement, most guests found the rooms at Hotel Grand Jasná to be pleasant, clean and cozy, contributing to an enjoyable accommodation experience.
Guests of Hotel Grand Jasná have mixed feelings about the beds. Most reviewers commented on the softness of the mattresses, which many found to be extremely soft and uncomfortable. There were mentions of beds being narrow and, in several cases, double beds were simply two single beds pushed together, creating an uncomfortable gap in the middle. Some guests found this arrangement less than ideal, often mentioning the inconvenience of the gap and the discomfort it caused during sleep.
While there were some positive remarks noting comfortable beds and mattresses, these were often overshadowed by complaints of discomfort. The pillows, though fluffy and large, were frequently described as uncomfortable, further affecting the quality of sleep. Additionally, some visitors noted that the extra beds provided in the rooms were smaller and not up to the standards of the main beds.
Overall, the feedback suggests that while there are occasional praises for comfort, many guests experienced issues with the softness, size and arrangement of the beds, leading to an unsatisfactory sleeping experience for some.
Hotel Grand Jasná stands out for its generally high standards of cleanliness, creating an inviting atmosphere for guests. The rooms are frequently praised for being clean, cozy and well-maintained, contributing to a comfortable stay. Bathrooms, too, are noted for their consistent cleanliness. Guests can enjoy the hotel’s wellness facilities with the spacious saunas often mentioned as being particularly clean. Despite some isolated incidents of oversight, such as dusty upper shelves and occasional lapses in thoroughness, the common areas and overall cleanliness standards are largely upheld. Furniture and decor might show signs of age, but cleanliness remains a positive aspect of the hotel experience. Overall, the hotel’s cleanliness, coupled with its spacious rooms and good facilities, make it a solid choice for travelers.
The reviews for the staff at Hotel Grand Jasná paint a largely positive picture. Guests consistently describe the staff as friendly, helpful and accommodating with many noting that they took care of every detail to ensure a pleasant stay. The reception personnel, in particular, received high praise for their friendliness and helpfulness. The spa and restaurant staff were also highlighted for their professionalism and welcoming attitude. Despite some communication challenges with mentions of staff speaking different languages and occasional difficulties in understanding, the overall impression is that the team is incredibly pleasant and willing to assist. The service across the board was regarded as good with attentive and polite personnel. Many thanks were given to the receptionists, who were noted for their exceptional kindness and assistance. While there were a few isolated criticisms, such as staff being less friendly to Polish speakers and some language barriers, the overwhelming sentiment is one of satisfaction with the friendly and hardworking staff at Hotel Grand Jasná.
Hotel Grand Jasná offers a reliable WiFi experience in some areas with the internet working excellently for certain activities. However, guests have consistently noted that the WiFi can be weak and prone to frequent disconnections, particularly in the rooms. Some reviews mention that the WiFi sometimes didn't detect properly or was unavailable for specific uses, like sports broadcasts. There is also a noted lack of information provided about the WiFi. Despite these issues, the overall connection quality is adequate for basic internet needs.
Hotel Grand Jasná offers a commendable spa experience with many guests appreciating the expansive and well-maintained wellness facilities. The spa area, particularly the outdoor saunas and jacuzzis, has been highly praised for their fantastic amenities. The wellness center, included in the stay, features a range of facilities including a variety of saunas, steam baths and whirlpools. Guests admired the beautiful and clean wellness spaces, describing them as relaxing and accommodating.
However, there are some areas for improvement. Some guests noted that not all saunas were in working order and that the pool is on the smaller side, making it more suitable for children. There were concerns about the limited capacity and opening hours of the wellness area, leading to overcrowding at times. Reviews also mentioned the inconvenience of not being able to book additional wellness time without extra charges and issues with making use of the facilities on the last day due to checkout time.
Overall, while the wellness area at Hotel Grand Jasná is generally well-received and adds value to the stay, addressing the issues of capacity, operational hours and maintenance could enhance the guest experience further.
Hotel Grand Jasná's pool and wellness facilities receive a mixed bag of reviews from guests. Notably, many appreciate the presence of multiple swimming pools, including a cherished outdoor pool and indoor options. The wellness area and whirlpools are also frequently highlighted as positive features. Guests often mention that the pool and wellness amenities are included in the price, which adds value to their stay.
However, there are several common concerns. Many reviewers note that the pool is quite small and tends to get crowded, making it more suitable for children rather than adults seeking tranquility. The pool's cleanliness receives mixed remarks with some finding it clean and others not finding it up to standard. Limited opening hours for the pool and wellness area and the presence of disruptive children during peak times are also points of contention.
While the smaller pool size and occasional cleanliness issues detract from the experience, the convenience and enjoyment of the wellness amenities balance these drawbacks for many visitors. Overall, the pools at Hotel Grand Jasná offer a family-friendly environment with some room for improvement.
Hotel Grand Jasná is an excellent choice for families looking for a convenient and family-friendly retreat. The hotel offers a range of child-friendly amenities, including a children's play area, animations and programs specifically tailored for kids. Guests frequently note the hotel's suitability for families with children, highlighting features such as family rooms and a dedicated family corner.
While some reviews mention that the children's playroom is poorly equipped with only a few toys, the overall environment is considered highly engaging for children. The hotel staff is described as helpful and the rooms are kept clean daily, making the stay comfortable and enjoyable.
The wellness area is described as small and often crowded with guests recommending additional hot tubs. Despite these minor drawbacks, the wellness facility seems to be a popular spot for families, providing a relaxing end to a day full of activities.
Families appreciate the hotel's proximity to attractions like the cable car to Chopok, which adds an adventurous element to their stay. The hotel also accommodates families with small children by offering baby-friendly amenities and warmed-up food for the little ones.
Overall, Hotel Grand Jasná stands out for its family-centric approach, though it may not be the best option for those seeking a quieter, more relaxing break due to the lively, family-oriented atmosphere. The hotel ensures that family vacations, combined with activities like skiing, are enjoyable and uncomplicated, making it a go-to destination for families seeking an engaging and inclusive stay.
Hotel Grand Jasná presents an ideal choice for skiers, boasting exceptional proximity to ski slopes and facilities. Guests rave about the unbeatable location with easy access to ski lifts, where you can walk to the slope in just a few seconds or enjoy direct access to the lower station of the Gondola ski lift. The convenience extends with ski passes, gondola tickets and cable cars often included in the accommodation price, eliminating the hassle of queueing for lift tickets.
The hotel enhances the skiing experience by providing onsite ski equipment rental and storage, including ski and boot rentals and each room comes with a locker in the ski storage room for comfortable and secure storage. Families appreciate the hotel's suitability for skiing with kids and the ski school located nearby.
Moreover, the inclusion of ski and snowboard saunas has been highlighted as an enjoyable feature after a day on the slopes. With facilities ensuring quick and convenient access to the ski slopes and thoughtful amenities enriching the overall experience, Hotel Grand Jasná stands out as a top-notch choice for a skiing holiday.
Hotel Grand Jasná falls noticeably short of the expected four-star standards. Many guests have highlighted the disappointing quality of various aspects of the hotel, including the ambiance, service and facilities. While the level of decor is described as "outdated" and "modest," indicating a need for renovation, there is also a recurrent mention of the hotel lacking basic four-star amenities such as complimentary water in the rooms.
The wellness facilities also seem to be inadequate for a hotel of its claimed rating, failing to meet guests' expectations. The overall environment was likened to a school canteen, which diminishes the luxurious feel typically associated with a four-star establishment. Additionally, the issue of the rooms being excessively hot despite temperature controls suggests that comfort is not a priority here.
For anyone seeking a true four-star experience, it seems Hotel Grand Jasná might not meet those expectations with several reviewers feeling it operates more on a two-star level in terms of service and quality.
Hotel Grand Jasna offers commendable accessibility features, particularly for guests with disabilities. The boot room is notably accessible and well-equipped with secure lockers and boot drying fans. Ski enthusiasts will appreciate the easy access to the ski lifts. The hotel's location is advantageous, providing good accessibility due to traffic restrictions and a convenient bus stop situated nearby. While some reviews indicate areas that might not be fully accessible, overall, the accessibility of the hotel appears favorable. Additionally, it accommodates children, making it a suitable choice for families.
Hotel Grand Jasná's indoor pool has garnered mixed reviews from its guests. The pool is often described as clean and well-maintained. However, several reviewers mention that the size of the pool is small, which may limit the enjoyment for those looking for a more spacious swimming experience. Additionally, the water temperature has been noted as cold by some, which could be off-putting to swimmers expecting a warmer environment. While indoor facilities are available, they are somewhat limited in comparison to the outdoor hot tubs. There are also mentions of charges associated with certain amenities, which some guests found inappropriate. Overall, while the indoor pool is appreciated for its cleanliness, aspects such as size and temperature have room for improvement to better meet guest expectations.
Hotel Grand Jasná offers a blend of luxury and comfort, making it a suitable choice for those seeking a lavish stay, especially with the added benefit of ski passes included in the price. The 4-star hotel excels in providing deluxe rooms which guests have found to be pleasing. The hotel boasts a luxurious breakfast that complements its luxury accommodation, underscoring the overall opulence seen in its rooms, amenities and surroundings.
The views from the hotel are described as luxurious, adding to the serene and indulgent atmosphere. The setting itself radiates luxury, matched by the presence of a refined spa and wellness area that aims to enhance relaxation. While the pool and wellness facilities were noted to be on the smaller side and some reviews indicated they were below expectations for a 4-star hotel, the overall space within the hotel is described as luxurious.
However, some guests expressed that the hotel did not meet all expectations of a 4-star rating, citing the need for renovation in certain areas and indicating that the price may not be entirely proportional to the quality offered. Despite these points, the newly built sections of the hotel bring a modern sense of deluxe living that many visitors appreciated. Hotel Grand Jasná remains highly recommended, particularly for those looking to relax in a luxurious mountain setting.
Hotel Grand Jasná offers a serene and intimate atmosphere, making it an ideal spot for a romantic getaway. Nestled in a peaceful environment with a truly romantic location, the hotel provides a beautiful setting that enhances the overall experience of romance. The spa and wellness facilities, including an enticing outdoor jacuzzi, add to the charm, offering a tranquil space for relaxation. While there were occasional mentions that the ambiance wasn't always perceived as romantic or beautiful by every guest, the predominance of positive feedback highlights the hotel's appeal for couples seeking a picturesque escape. The hotel’s advantageous location near a real track also adds a unique touch to its offerings.
Hotel Grand Jasná caters well to guests traveling with pets, offering dog-friendly accommodations and common areas. Pets are welcomed with special attention, including individual room service for dogs and designated dog rest areas. The property provides safe paths for walks, ensuring both pets and their owners enjoy their stay.
In terms of guidelines, dogs are not permitted in the dining room, maintaining a pet-free zone for meals. Visitors should note that there are additional fees for bringing pets, which some find on the higher side. Despite a generally positive approach to inclusivity for dog owners, some guests have expressed concerns about the presence of dogs in rooms and hallways.
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Location
For those visiting off-season, the location serves as a perfect starting point for hiking and exploring the beautiful surroundings, including the nearby attractions and mountain trails. Many reviews praised the hotel's strategic location for its convenience and the stunning natural scenery surrounding it. The central positioning near Chopok and beautiful places like Vrbickeho Pleso adds to its allure.
Beyond its prime location, guests appreciated the close proximity to parking facilities, making the logistics of a mountain getaway even more hassle-free. The hotel's environment allows for breathtaking mountain views, especially from the balconies, encapsulating the essence of a serene and scenic retreat. Whether visitors are there for a skiing adventure or a peaceful mountain escape, the location of Hotel Grand Jasná consistently impressed its guests.
Breakfast
Some reviews mention that breakfast at Hotel Grand Jasná not only satisfies but exceeds expectations, making particular note of features like fresh ingredients and an impressive selection that includes more than the basic staples. Families also found the breakfast suitable, citing a wide selection and even options specifically for children.
However, feedback is not universally positive. A few guests felt the breakfast was average or not up to the standards expected of a four-star hotel with occasional comments on specific items like juice and dumplings needing improvement. There’s also mention of a need for a larger selection of vegan options and better service in the cafeteria.
Overall, while a minority felt there was room for improvement, the consensus is that breakfast at Hotel Grand Jasná is a high point of the stay, contributing to an enjoyable start to the day with its rich and varied offerings.
Dinner
However, there are consistent criticisms about the limited selection of meals, particularly for dinner. Numerous reviews mention that the variety is not up to par with specific complaints about the limited selection of salads and vegetables. Some guests were disappointed to find small portions and dishes resembling the quality of a school cafeteria or soup kitchen, particularly noting that certain items might be poorly replenished after 8pm.
The buffet format of the dinner received mixed feedback. While some guests appreciated the tasty dishes available, others found the selection lacking and considered the price unreasonable, especially as drinks were not included in the dinner package. There were also specific mentions of particular nights or seasonal inconsistencies where the half board felt substandard.
Overall, while the culinary expertise of the chef and some aspects of the dinner are praised, guests suggest that the hotel could benefit from expanding and varying its dinner menu to better meet expectations and justify its cost.
Rooms
Guests who stayed in deluxe rooms found them practical and well-equipped, although there were some remarks about them feeling small for two people. The modern, newly renovated rooms received praise for their clean and tasteful design with soft mattresses and a variety of room options adding to the comfort. The warm temperature in the rooms was also noted positively.
However, there were recurring mentions of smaller issues such as outdated corridors, dusty upper shelves and dim lighting in some rooms. A few guests encountered cleanliness issues, including poorly cleaned rooms and dusty areas, as well as uncomfortable, narrow beds. Some rooms lacked air conditioning, leading to discomfort during warmer days and a few guests mentioned a smell of moisture or poor room sealing which impacted their stay negatively. Moreover, room sizes varied and some guests found their rooms too small, especially when extra beds were added or storage space was limited.
Overall, while there are areas for improvement, most guests found the rooms at Hotel Grand Jasná to be pleasant, clean and cozy, contributing to an enjoyable accommodation experience.
Beds
While there were some positive remarks noting comfortable beds and mattresses, these were often overshadowed by complaints of discomfort. The pillows, though fluffy and large, were frequently described as uncomfortable, further affecting the quality of sleep. Additionally, some visitors noted that the extra beds provided in the rooms were smaller and not up to the standards of the main beds.
Overall, the feedback suggests that while there are occasional praises for comfort, many guests experienced issues with the softness, size and arrangement of the beds, leading to an unsatisfactory sleeping experience for some.
Cleanliness
Staff
Wi-Fi
Spa
However, there are some areas for improvement. Some guests noted that not all saunas were in working order and that the pool is on the smaller side, making it more suitable for children. There were concerns about the limited capacity and opening hours of the wellness area, leading to overcrowding at times. Reviews also mentioned the inconvenience of not being able to book additional wellness time without extra charges and issues with making use of the facilities on the last day due to checkout time.
Overall, while the wellness area at Hotel Grand Jasná is generally well-received and adds value to the stay, addressing the issues of capacity, operational hours and maintenance could enhance the guest experience further.
Pool
However, there are several common concerns. Many reviewers note that the pool is quite small and tends to get crowded, making it more suitable for children rather than adults seeking tranquility. The pool's cleanliness receives mixed remarks with some finding it clean and others not finding it up to standard. Limited opening hours for the pool and wellness area and the presence of disruptive children during peak times are also points of contention.
While the smaller pool size and occasional cleanliness issues detract from the experience, the convenience and enjoyment of the wellness amenities balance these drawbacks for many visitors. Overall, the pools at Hotel Grand Jasná offer a family-friendly environment with some room for improvement.
Family
While some reviews mention that the children's playroom is poorly equipped with only a few toys, the overall environment is considered highly engaging for children. The hotel staff is described as helpful and the rooms are kept clean daily, making the stay comfortable and enjoyable.
The wellness area is described as small and often crowded with guests recommending additional hot tubs. Despite these minor drawbacks, the wellness facility seems to be a popular spot for families, providing a relaxing end to a day full of activities.
Families appreciate the hotel's proximity to attractions like the cable car to Chopok, which adds an adventurous element to their stay. The hotel also accommodates families with small children by offering baby-friendly amenities and warmed-up food for the little ones.
Overall, Hotel Grand Jasná stands out for its family-centric approach, though it may not be the best option for those seeking a quieter, more relaxing break due to the lively, family-oriented atmosphere. The hotel ensures that family vacations, combined with activities like skiing, are enjoyable and uncomplicated, making it a go-to destination for families seeking an engaging and inclusive stay.
Ski
The hotel enhances the skiing experience by providing onsite ski equipment rental and storage, including ski and boot rentals and each room comes with a locker in the ski storage room for comfortable and secure storage. Families appreciate the hotel's suitability for skiing with kids and the ski school located nearby.
Moreover, the inclusion of ski and snowboard saunas has been highlighted as an enjoyable feature after a day on the slopes. With facilities ensuring quick and convenient access to the ski slopes and thoughtful amenities enriching the overall experience, Hotel Grand Jasná stands out as a top-notch choice for a skiing holiday.
4 Star
The wellness facilities also seem to be inadequate for a hotel of its claimed rating, failing to meet guests' expectations. The overall environment was likened to a school canteen, which diminishes the luxurious feel typically associated with a four-star establishment. Additionally, the issue of the rooms being excessively hot despite temperature controls suggests that comfort is not a priority here.
For anyone seeking a true four-star experience, it seems Hotel Grand Jasná might not meet those expectations with several reviewers feeling it operates more on a two-star level in terms of service and quality.
Accessible
Indoor Pool
Luxury
The views from the hotel are described as luxurious, adding to the serene and indulgent atmosphere. The setting itself radiates luxury, matched by the presence of a refined spa and wellness area that aims to enhance relaxation. While the pool and wellness facilities were noted to be on the smaller side and some reviews indicated they were below expectations for a 4-star hotel, the overall space within the hotel is described as luxurious.
However, some guests expressed that the hotel did not meet all expectations of a 4-star rating, citing the need for renovation in certain areas and indicating that the price may not be entirely proportional to the quality offered. Despite these points, the newly built sections of the hotel bring a modern sense of deluxe living that many visitors appreciated. Hotel Grand Jasná remains highly recommended, particularly for those looking to relax in a luxurious mountain setting.
Romantic
Dog Friendly
In terms of guidelines, dogs are not permitted in the dining room, maintaining a pet-free zone for meals. Visitors should note that there are additional fees for bringing pets, which some find on the higher side. Despite a generally positive approach to inclusivity for dog owners, some guests have expressed concerns about the presence of dogs in rooms and hallways.
Yes, Hotel Grand Jasná has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Grand Jasná.
Yes, Hotel Grand Jasná welcomes dogs.
No, parking facilities aren't available at Hotel Grand Jasná.
Yes, Hotel Grand Jasná has a gym.
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