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Summary of reviewsThe Curtis Denver - A DoubleTree by Hilton Hotel enjoys a prime location in downtown Denver, making it a preferred choice for guests looking to explore nearby attractions like Union Square, Ball Arena, the 16th Street Mall and the Denver Center for Performing Arts. Visitors appreciate the hotel's easy access to dining, entertainment and cultural sites, adding to its appeal for both weekend getaways and event-based stays. The unique themed floors contribute to the hotel's charm and the helpful staff further enhance the overall experience.
The hotel's breakfast offerings receive high praise with guests enjoying vouchers for Starbucks or the Corner Office restaurant. Many find the breakfast options delicious and varied, contributing positively to the stay. However, some confusion regarding breakfast inclusion has been reported.
Room experiences are generally positive with many appreciating the cleanliness, modernity and comfort. The themed floors and quiet atmosphere despite a central location are well-received. However, inconsistencies in room size, cleanliness and value for money are noted by some guests. Reports of small, basic rooms and occasional cleanliness issues like leftover items and stained bedding indicate room for improvement.
Cleanliness feedback is mixed; while many guests find the hotel fun, modern and generally clean, others have encountered cleanliness issues such as stains, mold and inadequately cleaned rooms. The hotel's friendly staff and playful decor are positive factors that enhance the stay.
The staff at the Curtis Denver are consistently praised for their friendliness, professionalism and willingness to assist with various needs. The smooth check-in process and attentive service significantly contribute to the hotel's strong customer service reputation.
Parking at the hotel is a contentious topic. While the convenience and security of the attached garage are appreciated, the high cost and occasional poor conditions of the garage detract from its favorability. Some guests feel that the parking fee should be included in the room price.
Lastly, the beds in the hotel are generally described as comfortable with many guests highlighting the quality of the bedding and pillows. There are isolated complaints about discomfort and moist bedding, but overall, the sentiment is that most visitors find the beds to be comfortable.
Overall, The Curtis Denver - A DoubleTree by Hilton Hotel offers a distinctive and convenient downtown experience, bolstered by friendly staff and unique decor, though potential visitors might want to be aware of occasional issues with room size, cleanliness and parking costs. Show more
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Categories
Romantic Hotel
The Curtis Denver provides a playful and enjoyable experience. Its unique movie-themed floors and convenient location make it an ideal choice for a romantic getaway in Denver.
Hotel near Nightlife Spots
Known for its quirky and fun atmosphere, this hotel is centrally located near the Denver Performing Arts Complex and various nightlife spots. The on-site bar and themed floors add to the unique experience.
Hotel with Parking
This hotel stands out by offering complimentary self-parking in its on-site covered parking garage, providing a significant cost saving and convenience for guests traveling with a vehicle.
Accessible Hotel
The Curtis Denver offers ADA accessible guest rooms. These rooms are available with queen, king, or two queen beds.
Hotel with Gym
The Curtis Hotel Denver by DoubleTree Hilton provides a nicely decorated, 24-hour fitness center. It includes treadmills, ellipticals, stationary bikes, a cable machine with a pull-up bar, dumbbells, kettlebells, and benches.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
4-Star Hotel
Room Types
King RoomEquipped with air conditioning, this room includes cable TV and an en suite bathroom.
Queen RoomEquipped with air conditioning, this room includes cable TV and an en suite bathroom.
Queen Room with Two Queen BedsEquipped with air conditioning, this room includes cable TV and an en suite bathroom.
Non-Smoking Deluxe Corner King RoomThis is a spacious corner room with an over-sized bathroom.
Deluxe King Room with Sofa BedEquipped with air conditioning, this room includes cable TV and an en suite bathroom.
King Room with Accessible Tub - Mobility and Hearing Access/Non-SmokingFeaturing disability access, this room includes cable TV and an en suite bathroom.
Deluxe Corner King Room - Non-SmokingThis double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
King Room with Roll-in Shower - Mobility and Hearing Accessible/Non-SmokingThis double room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
King Room- High FloorThis double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Queen Room- High FloorThis quadruple room offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
The Curtis Denver - A DoubleTree by Hilton Hotel boasts an exceptional location in the heart of downtown Denver. Guests consistently praise its convenience, noting its proximity to numerous restaurants, event venues and key attractions. The hotel is within a short walking distance of notable sites such as Union Square, Ball Arena, the 16th Street Mall and the Denver Center for Performing Arts. This central position makes it ideal for exploring historic buildings, museums and the vibrant arts and music scenes.
Visitors appreciate the ease of access to various points of interest, including Larimer Square and Empower Field, making it a perfect choice for a weekend getaway or a night out for a concert or hockey game. The eclectic and fun themed floors add to the charm, while the helpfulness of the staff and quality of the rooms significantly enhance the overall experience. Many guests find its location perfect for their needs, whether for dining, entertainment or simply enjoying the downtown atmosphere.
Breakfast
The breakfast at the Curtis Denver - A DoubleTree by Hilton Hotel receives high praise from guests for its quality and variety. Guests enjoy vouchers for Starbucks or the adjacent restaurant the Corner Office, enhancing the breakfast experience. Many reviews highlight the great location with everything within walking distance, complementing the convenience of enjoying a delicious à la carte breakfast at the in-house restaurant. The breakfast is often described as sensational and comprehensive. However, some guests have reported confusion regarding the breakfast inclusion in their room price and mentioned inconsistencies in service. Overall, the breakfast offering is well-received for its taste and variety.
Rooms
The Curtis Denver - A DoubleTree by Hilton Hotel offers a mixed experience when it comes to its rooms. On the positive side, many guests appreciated the cleanliness and modernity of the rooms, highlighting their stylish and well-appointed nature. Themed floors add a unique touch and several reviews mention the comfort and spaciousness of the rooms with comfortable beds being a noted plus. The quietness of the rooms, despite the hotel being in a bustling location, is another positive feature noted by guests.
However, some reviews indicate inconsistencies in room size and cleanliness. There are mentions of small and overpriced rooms with a few guests specifically noting unexpected room downgrades to afford larger bathrooms. A recurring theme is that some rooms felt basic and tight for the price paid. There were isolated complaints about cleanliness issues, such as leftover items from previous guests and noticeable stains on bedding. Furthermore, various guests pointed out awkward bathroom setups and views that did not meet expectations.
Overall, while the Curtis Denver has many redeeming qualities in comfort, style and location, there are concerns regarding room size, cleanliness and value for money that potential visitors might want to consider.
Beds
Guests of 'the Curtis Denver - A DoubleTree by Hilton Hotel' generally find the beds to be comfortable with many emphasizing the comfort of the bedding and pillows. Phrases like "very comfortable bedding" and "extremely comfortable" highlight positive aspects of the sleep experience. However, some guests encountered issues such as discomfort and moist bedding with a few noting severe dissatisfaction, including scratchy towels and having to buy a mattress topper due to an uncomfortable bed. Despite these mixed reviews, the overall sentiment leans towards the beds being comfortable for most visitors.
Cleanliness
The Curtis Denver - A DoubleTree by Hilton Hotel offers a mixed experience in terms of cleanliness, as noted by various guests. On the positive side, many guests find the hotel to be fun, modern and situated in a prime location. The rooms are frequently described as clean and comfortable with daily cleaning service being appreciated. Friendly staff and a playful decor add to the appeal, making the stay generally enjoyable for many.
However, there are notable exceptions. Some guests reported issues such as questionable stains on the floor, moldy showers and inadequately cleaned rooms. Instances of found items like dirty socks and stained sheets were mentioned, contributing to a perception that the general cleanliness sometimes falls below standard. While the hotel's contemporary feel and helpful staff are commendable, attention to detail in room cleanliness appears inconsistent.
Staff
The Curtis Denver - A DoubleTree by Hilton Hotel boasts an exceptional team of staff who consistently go above and beyond to ensure a pleasant experience for guests. The check-in process is described as smooth, facilitated by helpful and professional front desk personnel. Guests frequently highlight the friendliness, attentiveness and accommodating nature of the staff, both at the front desk and in the restaurant. The cleaning staff also receive commendations for their helpfulness. Many reviewers note the staff's willingness to provide assistance, whether it involves holding luggage or addressing various needs. Despite an isolated mention of difficulty in reaching a manager, overall, the staff are portrayed as super friendly, relaxed and an absolute delight, contributing significantly to the hotel's strong customer service reputation.
Parking
Parking at the Curtis Denver - A DoubleTree by Hilton Hotel is a point of contention among guests. While the convenience and security of the attached parking garage are noted positively, the cost of parking is frequently highlighted as a downside. Guests describe the parking as pricey with daily rates around $38 to $42, which some believe should be included in the hotel price. Instances of being charged double and the garage's less-than-ideal conditions, such as poor lighting, unpleasant odors and leaking pipes causing damage to vehicles, have also been mentioned. Despite the cost and occasional inconveniences, the secure and conveniently located parking is appreciated by some.
No, the Curtis Denver - A DoubleTree by Hilton Hotel doesn't have any pool.
No, a spa isn't available at the Curtis Denver - A DoubleTree by Hilton Hotel.
Yes, the Curtis Denver - A DoubleTree by Hilton Hotel welcomes dogs.
Yes, parking facilities are available at the Curtis Denver - A DoubleTree by Hilton Hotel.
Yes, the Curtis Denver - A DoubleTree by Hilton Hotel has a gym.