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Hotels with Private Pool Rooms and Spa in Desaru
1 HOTEL IN AND AROUND DESARURanking can be influenced by the commissions we receive.
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Summary of reviews
Sand & Sandals Desaru Beach Resort & Spa earns high praise for its prime beachfront location, providing easy access to serene sandy shores and stunning ocean views. The peaceful ambiance and strategic proximity to dining, shopping and entertainment make it an ideal retreat for both relaxation and exploration. Guests enjoy the expansive and clean beach, beautiful scenery and peaceful environment, although some noted it could be rocky and less suitable for swimming during high tides.
The resort features a commendable breakfast variety with delicious options like made-to-order omelets and local specialties, although improvements in food supply, replenishment speed and seating arrangement are needed. Dinner experiences are highlighted by exceptional Malaysian cuisine, particularly at Spice & Herbs restaurant and the Teppanyaki grill. However, the Western food options received mixed feedback regarding taste and service speed with reports of slow service affecting some dining experiences.
Rooms are spacious and comfortable, many offering lovely views and modern designs. Guests appreciated the large beds, nice balconies and additional amenities such as swings for kids and bathtubs. Despite these positives, some guests reported issues with cleanliness and maintenance, including musty smells, dusty floors and occasional maintenance problems.
Cleanliness overall receives mixed reviews with guests praising some well-maintained areas while others highlight neglected rooms and public spaces, slow housekeeping and general maintenance needs.
Staff performance is similarly mixed. Many guests found the staff friendly, helpful and attentive, particularly the front desk and housekeeping teams. However, understaffing issues, instances of rudeness and delayed service were reported, indicating room for improvement in management oversight and staff training.
The WiFi service at the resort elicits varied responses. Some guests noted strong connectivity and good room signals, while others experienced slow speeds and unavailability in certain areas.
The spa, though appreciated for its facilities, faces operational inconsistencies with availability affected by staffing and closures. Positive feedback on treatments contrasts with comments on limited options and higher prices.
The gym receives mixed reviews. Its location within the resort is appreciated, but guests have concerns about its size, upkeep and occasional closures.
The pool is a popular feature, praised for its size and family-friendly amenities, including mini slides and comfortable lounging options. However, issues with cleanliness and maintenance were noted, suggesting the need for better safety measures and routine cleaning.
In summary, Sand & Sandals Desaru Beach Resort & Spa excels in location, offers spacious and comfortable accommodations and has a beautiful beach. Improvements in service efficiency, maintenance, cleanliness and overall dining experience could enhance guest satisfaction.
The resort features a commendable breakfast variety with delicious options like made-to-order omelets and local specialties, although improvements in food supply, replenishment speed and seating arrangement are needed. Dinner experiences are highlighted by exceptional Malaysian cuisine, particularly at Spice & Herbs restaurant and the Teppanyaki grill. However, the Western food options received mixed feedback regarding taste and service speed with reports of slow service affecting some dining experiences.
Rooms are spacious and comfortable, many offering lovely views and modern designs. Guests appreciated the large beds, nice balconies and additional amenities such as swings for kids and bathtubs. Despite these positives, some guests reported issues with cleanliness and maintenance, including musty smells, dusty floors and occasional maintenance problems.
Cleanliness overall receives mixed reviews with guests praising some well-maintained areas while others highlight neglected rooms and public spaces, slow housekeeping and general maintenance needs.
Staff performance is similarly mixed. Many guests found the staff friendly, helpful and attentive, particularly the front desk and housekeeping teams. However, understaffing issues, instances of rudeness and delayed service were reported, indicating room for improvement in management oversight and staff training.
The WiFi service at the resort elicits varied responses. Some guests noted strong connectivity and good room signals, while others experienced slow speeds and unavailability in certain areas.
The spa, though appreciated for its facilities, faces operational inconsistencies with availability affected by staffing and closures. Positive feedback on treatments contrasts with comments on limited options and higher prices.
The gym receives mixed reviews. Its location within the resort is appreciated, but guests have concerns about its size, upkeep and occasional closures.
The pool is a popular feature, praised for its size and family-friendly amenities, including mini slides and comfortable lounging options. However, issues with cleanliness and maintenance were noted, suggesting the need for better safety measures and routine cleaning.
In summary, Sand & Sandals Desaru Beach Resort & Spa excels in location, offers spacious and comfortable accommodations and has a beautiful beach. Improvements in service efficiency, maintenance, cleanliness and overall dining experience could enhance guest satisfaction.
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Private Pool
Spa
Pool
Pool Lap Lanes
Private Pool
Outdoor Pool
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