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Summary of reviewsThe Holiday Inn Express Destin E - Commons Mall Area by IHG, consistently receives positive reviews for several aspects, predominantly praised for its exceptional location, cleanliness and staff service.
Located in the heart of Destin, the hotel provides easy access to Crystal Beach, numerous restaurants, shopping centers like Destin Commons mall and various entertainment options. Guests appreciate the quiet yet central location, perfect for beach lovers and those who enjoy dining and shopping. The convenience of nearby eateries and stores, including an Outback Steakhouse and a grocery store, enhances the overall value.
The hotel's breakfast receives high ratings for its variety and delicious options, particularly the cinnamon rolls. Guests find the breakfast buffet extensive and satisfying with grateful mentions of the helpful and attentive breakfast staff. Although variety could improve and latecomers might miss some hot items, the overall breakfast experience significantly enriches guests' stays.
Rooms are frequently described as spacious, clean and well-equipped with comfortable beds enhancing the restful ambiance. The cleanliness and maintenance of facilities, including the pool, are commended by many guests. Isolated reports of issues like a mildewed smell or unclean tubs exist, but they are exceptions rather than the norm.
The hotel's staff is frequently highlighted for their friendliness and professionalism, contributing to a welcoming environment. Guests appreciate the accommodating service, particularly around special requests like late check-outs. Specific staff members receive special mentions for outstanding service, reinforcing the hotel's commitment to guest satisfaction.
The pool area, while clean and well-maintained, receives mixed reviews. While appreciated for its cleanliness and extended hours, the pool is noted to be small with limited seating and shade. Despite these limitations, it remains a positive feature for many guests who find it enjoyable.
Proximity to the beach is another significant highlight with guests appreciating the short, pleasant walk to the beautiful Crystal Beach. This easy access adds considerable value to the stay, especially for those traveling light.
In summary, Holiday Inn Express Destin E - Commons Mall Area offers a combination of convenient location, delightful amenities and exceptional staff service, making it a highly recommended choice for travelers looking to enjoy the best of Destin. Show more
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Categories
Hotel near Golf Courses
This hotel is conveniently located near several major golf courses, including Emerald Bay Golf Club, Kelly Plantation Golf Club, and Regatta Bay Golf and Country Club, offering diverse golfing opportunities.
Business Hotel
This Holiday Inn Express is listed among the top business hotels in Destin. It provides a comfortable stay with essential business amenities. It is conveniently located near the Commons Mall area.
Accessible Hotel
This Holiday Inn Express offers various accessible room types, including communication accessible rooms, mobility accessible rooms with accessible tubs, and rooms with roll-in showers. It features general handicapped facilities and is wheelchair accessible.
Hotel near The Beach
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard RoomBed type and smoking preferences are subject to availability and cannot be guaranteed.
Standard Queen Room with Two Queen BedsThis room features a flat-screen cable TV, a microwave and a small refrigerator.
King Suite with Sofa BedThis room features a separate seating area with a sofa bed and wet bar.
Standard Queen Room with Two Queen Beds and Mobility Accessible TubThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Standard King Room with Mobility Accessible Roll-In ShowerProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard Double Room with Two Double Beds - Communications AccessibleThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Suite - Hearing Accessible - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Located in the heart of Destin, the Holiday Inn Express Destin E - Commons Mall Area boasts an extraordinarily good location that offers guests close proximity to numerous attractions. The hotel is conveniently situated just a short walk from the beautiful Crystal Beach, making it an ideal spot for beach lovers. Additionally, it's centrally located near many restaurants, shopping centers like the Destin Commons mall and various entertainment options, providing visitors with easy access to a plethora of activities and conveniences.
Guests consistently praise the convenience of being able to walk to the beach and local shops, highlighting the hotel's quiet ambiance despite its central location. The area surrounding the hotel includes several dining and shopping options, including an Outback Steakhouse and a grocery store, making it easy for guests to dine out or grab essentials. The clean and comfortable accommodations, combined with the friendly staff, contribute to a pleasant stay.
Overall, the hotel offers excellent value with its prime location, ensuring that everything from dining to entertainment is just a short distance away. Whether visitors are here for the white sand beaches or the vibrant shopping and dining scene, the Holiday Inn Express Destin E - Commons Mall Area serves as a convenient and comfortable home base.
Breakfast
At the Holiday Inn Express Destin E - Commons Mall Area by IHG, the breakfast experience consistently receives high praise from guests. Reviews highlight the breakfast as very good with delicious hot options and a large variety that many guests find satisfying. Guests appreciate the extensive buffet, which is considered impressive even by American standards. The cinnamon rolls, in particular, are noted for their deliciousness.
The breakfast staff earn commendations for their effort in keeping everything well-stocked and ensuring a pleasant dining experience. Many guests also enjoy the convenience of a hot breakfast served until 10 am, though there's a slight caveat: arriving after 9 am might mean missing out on some of the hot items, such as gravy.
While some visitors feel the breakfast could benefit from more daily variety, the overall sentiment remains positive. The breakfast is described as great, delicious and wonderfully presented, contributing significantly to guests' overall stay. Combined with the hotel’s cleanliness, friendly staff and excellent location close to the beach, the breakfast offerings make for a highly commendable stay at this hotel.
Rooms
The rooms at Holiday Inn Express Destin E - Commons Mall Area by IHG, offer a blend of comfort and space, making for a pleasant stay. Guests often highlight the very spacious rooms, noting that they come equipped with everything needed, from well-furnished interiors to large, nice-size bathrooms. The cleanliness of the rooms consistently receives praise with many describing them as extremely clean. The comfortable beds, sometimes described as awesome and very comfy, add to the restful experience.
The hotel’s location near the beach further adds to its appeal, especially for those looking to enjoy the coastal surroundings. Although there are isolated mentions of issues like a room with a wet and mildewed smell and some problems with amenities, these seem to be exceptions rather than the rule.
Overall, the rooms are considered large, newly renovated in some cases and designed better than expected based on pictures. This combination of cleanliness, comfort and space, along with good reviews on amenities and design, makes it a solid choice for travelers.
Beds
Guest reviews for the Holiday Inn Express Destin E - Commons Mall Area highlight an overall positive experience with the hotel’s beds. Most guests found the beds to be comfortable with many describing them as clean, comfy and even super comfortable. Phrases like "really comfortable bed and pillows," "the bed was very comfy," and "the bed was awesome" were recurrent in the feedback. Cleanliness paired with comfort stood out, as guests often mentioned having a very clean and comfortable bed. A few reviews noted that the beds could have been more comfortable or were not as comfy as expected, but the general consensus was that the beds were a strong point of the hotel experience.
Cleanliness
Holiday Inn Express Destin E - Commons Mall Area by IHG, has generally received positive feedback regarding its cleanliness from guests. The rooms are frequently described as clean, comfortable and spacious. Guests appreciate the hotel's well-maintained facilities, including a clean pool. The location also receives praise, being conveniently close to the beach and a mall.
Although some reviews mentioned issues such as unclean tubs and rooms not meeting expectations, these comments are in the minority. On the whole, the property's cleanliness and the helpfulness of the staff stand out in the reviews. The hotel's efforts in maintaining a neat and refurbished environment contribute to a pleasant stay for many visitors.
Overall, the hotel is commended for its high standards of cleanliness, making it a recommended choice for travelers.
Staff
Holiday Inn Express Destin E - Commons Mall Area has garnered commendation for its staff, which is frequently described as friendly, professional and helpful. Guests consistently note the pleasant interactions and hospitable nature of the staff members, who contribute to a welcoming environment. Many visitors appreciated the accommodating service, particularly when it came to requests such as late check-outs. Specific team members, including Stephanie, Danielle, Andrea and Brian, stood out for their exceptional service. Despite some isolated incidents of less friendly encounters or snappy behavior at the front desk, the overall sentiment indicates a team that is dedicated to ensuring a positive experience for guests. The helpfulness and great customer service significantly enhance the overall stay, making the staff a notable highlight of the hotel.
Pool
The pool at Holiday Inn Express Destin E - Commons Mall Area by IHG, receives a mix of satisfaction from guests, predominantly leaning towards positive experiences. Described frequently as "nice," "delightful," and "super clean," visitors appreciate the cleanliness and maintenance of this outdoor amenity. Travelers also enjoy the pool’s extended hours until 11 PM and families particularly mention that their kids find pleasure in using the pool area.
However, there are constructive observations as well. The pool area is noted to be rather small, lacking adequate lounge chairs and shaded spots, which limits seating and relaxation options. Additionally, there have been instances of the pool being uninviting or unavailable due to repairs, which impacted some guests' experience. Despite these drawbacks, the overall sentiment towards the pool remains favorable, highlighting it as a clean, enjoyable feature of the hotel.
Beach
Nestled in a prime location that offers close proximity to a very beautiful beach, the Holiday Inn Express Destin E - Commons Mall Area makes beach access incredibly convenient. Guests highlight the hotel’s ideal situation just a short walk away from the stunning shoreline with some noting it takes just 5 to 10 minutes to reach the beach. The walk is particularly pleasant, passing through a lovely area dotted with charming villas.
The convenience of being able to easily walk to the beach adds significant value to the stay, especially for those traveling light. The hotel itself complements this fantastic location with amenities like a varied breakfast and a comfortable, kid-friendly environment. The nearby public beach is easily accessible, contributing to the hotel’s appealing proximity to the water.
Yes, Holiday Inn Express Destin E - Commons Mall Area by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Destin E - Commons Mall Area by IHG.
No, Holiday Inn Express Destin E - Commons Mall Area by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Destin E - Commons Mall Area by IHG.
Yes, Holiday Inn Express Destin E - Commons Mall Area by IHG has a gym.