Apartment where Extra Health & Safety Measures Have Been Taken
Questionnaire
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
No
Do you sanitize guests' keys/cards?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
LimitationsIs furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are rugs removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
No
Do you offer contactless delivery for in-room dining?
No
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do your staff practice social distancing guidelines?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/01/2020
