The Regency Hotel is praised for its ideal location with easy access to nearby convention centers and the NEC, as well as shops, the beach and town center. The breakfast is consistently good with a variety of options, although some guests noted issues with cold food and broken toasters. The dining experience is mixed with some guests enjoying their meals while others found it expensive and slow. The rooms are also a mixed bag with some guests finding them spacious and clean while others reported issues with uncomfortable beds, mold and outdated decor. The cleanliness of the hotel varies with some guests praising the cleanliness while others reported issues with mold and bugs. The staff is generally friendly and accommodating, although some guests experienced issues with blocking room access or hostility when making a complaint. The gym and pool facilities are decent but could use some updates. The hotel is generally accessible, although some guests noted issues with the emergency button in one of the accessible rooms. Overall, The Regency Hotel may not be worthy of more than a 3-star rating, but some guests may return if they hear reports of improvements.
The Santai Spa at the Genting Hotel Resorts World Birmingham is a sanctuary of peace and tranquility. Built on a passion for wellness and an ancient Wu Xing philosophy which emphasizes on the harmony of five key elements, the spa is designed to soothe away the stress of modern day life. The spa features state-of-the-art facilities including a swimming pool with hot-stone loungers and hydrotherapy jets, as well as an outdoor hot tub overlooking the lake.
The spa offers a range of treatments from ESPA's award-winning product range, including massages, facials, scalp treatments, and more, all guided by individual needs and incorporating the Wu Xing philosophy. For those looking for a full day of relaxation, spa days are available, featuring use of the spa's facilities and a selection of rejuvenating treatments.
Summary of reviews related to the 'Spa' category
Summarized by AI
The spa at the Genting Hotel & Spa at Resorts World Birmingham receives mixed reviews from guests. While some describe it as lovely, fab, stunning and the best they've been to, others found it too busy and some reported that the hot tub on the outside decking wasn't working. However, the majority of guests appreciate the inclusion of the spa in their stay with some even upgrading their room to include it. The facilities are described as luxurious and well-appointed and the staff are great. Guests also love the pool and find the spa relaxing. However, the service was disappointing for some and it's a shame when everything else about the hotel was excellent. Overall, the location, entertainment and spa are great features of the hotel, offering guests plenty to do and enjoy during their stay.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Dorridge