Holiday Inn Express Dortmund by IHG
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Summary of reviewsHoliday Inn Express Dortmund by IHG, is highly regarded for its strategic location between Dortmund's airport and city center, offering excellent convenience and accessibility for travelers. Nestled in a peaceful industrial zone, the hotel benefits from its proximity to public transportation, including a nearby subway station. Guests appreciate the easy access to various attractions such as the Westfalenhalle, stadium and Phönixsee. Dining options like "The Ash" and "L'Osteria" are within walking distance and the surrounding greenery adds to the hotel's serene charm. Ample parking facilities further enhance the convenience, making it ideal for both business and leisure travelers.
The breakfast experience at the hotel is frequently praised by guests for its delicious and varied selection, including freshly baked bread, cold cuts, cheeses, fruits and a popular pancake machine. While some guests mention a desire for more hot meal options and vegan choices, the overall feedback highlights a satisfying and well-stocked breakfast that caters to different tastes. Families particularly enjoy the kid-friendly items and the clean, pleasant atmosphere contributed by the friendly staff.
Dinner options within the hotel are limited with no in-house restaurant available. However, the nearby extravagant restaurants, especially the notable Italian restaurant across the street, provide excellent dining alternatives. The bar, Bar 24, receives positive remarks for its good quality beer and reasonable prices but has occasional issues like drink order mix-ups.
The rooms are modern, clean and well-maintained, equipped with contemporary amenities such as USB charging sockets and air conditioning. While generally described as comfortable, they can be on the smaller side, especially for families or groups. Despite the limited size, the rooms are functional and efficient, ideal for short stays and transit stop-overs. Occasional mentions of noise issues and room temperature control highlight areas for potential improvement.
Cleanliness is a standout feature of the hotel, consistently receiving high marks from guests. Both rooms and common areas are kept spotlessly clean, contributing to a comfortable and hygienic environment. Minor oversights are rare and do little to detract from the overall positive impression of the hotel's dedication to cleanliness.
The staff at Holiday Inn Express Dortmund are warmly praised for their friendliness and helpfulness. Polite, accommodating and professional, the staff make a lasting impression with their attentive and responsive service, significantly enhancing the guest experience. Personalized attention and a welcoming demeanor further contribute to a homely and pleasant environment.
Free Wi-Fi is available at the hotel with mixed reviews regarding its quality. While some guests find it fast and efficient, others report issues with weak or unstable signals, especially on the third floor. The hotel may benefit from improving the consistency of its internet service.
Parking options are a blend of paid and free choices with guests appreciating the ample and secure parking facilities available nearby. While the parking fee is considered expensive by some, the availability of free street parking offers a convenient alternative.
Families find the hotel a suitable choice with accommodations and amenities geared towards them. The hotel provides family rooms and kid-friendly services like free stays for children under 19. Although the rooms can feel cramped for larger families, the overall clean, modern and secure environment, along with thoughtful amenities like a children’s play area, make it a good option for family getaways.
The beds receive largely positive feedback for their comfort and modern design with many guests enjoying a good night's sleep. Some guests, however, find the beds too hard or small and sofa beds less comfortable. Despite these occasional drawbacks, the overall consensus is that the beds are a notable feature for a comfortable stay.
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The breakfast experience at the hotel is frequently praised by guests for its delicious and varied selection, including freshly baked bread, cold cuts, cheeses, fruits and a popular pancake machine. While some guests mention a desire for more hot meal options and vegan choices, the overall feedback highlights a satisfying and well-stocked breakfast that caters to different tastes. Families particularly enjoy the kid-friendly items and the clean, pleasant atmosphere contributed by the friendly staff.
Dinner options within the hotel are limited with no in-house restaurant available. However, the nearby extravagant restaurants, especially the notable Italian restaurant across the street, provide excellent dining alternatives. The bar, Bar 24, receives positive remarks for its good quality beer and reasonable prices but has occasional issues like drink order mix-ups.
The rooms are modern, clean and well-maintained, equipped with contemporary amenities such as USB charging sockets and air conditioning. While generally described as comfortable, they can be on the smaller side, especially for families or groups. Despite the limited size, the rooms are functional and efficient, ideal for short stays and transit stop-overs. Occasional mentions of noise issues and room temperature control highlight areas for potential improvement.
Cleanliness is a standout feature of the hotel, consistently receiving high marks from guests. Both rooms and common areas are kept spotlessly clean, contributing to a comfortable and hygienic environment. Minor oversights are rare and do little to detract from the overall positive impression of the hotel's dedication to cleanliness.
The staff at Holiday Inn Express Dortmund are warmly praised for their friendliness and helpfulness. Polite, accommodating and professional, the staff make a lasting impression with their attentive and responsive service, significantly enhancing the guest experience. Personalized attention and a welcoming demeanor further contribute to a homely and pleasant environment.
Free Wi-Fi is available at the hotel with mixed reviews regarding its quality. While some guests find it fast and efficient, others report issues with weak or unstable signals, especially on the third floor. The hotel may benefit from improving the consistency of its internet service.
Parking options are a blend of paid and free choices with guests appreciating the ample and secure parking facilities available nearby. While the parking fee is considered expensive by some, the availability of free street parking offers a convenient alternative.
Families find the hotel a suitable choice with accommodations and amenities geared towards them. The hotel provides family rooms and kid-friendly services like free stays for children under 19. Although the rooms can feel cramped for larger families, the overall clean, modern and secure environment, along with thoughtful amenities like a children’s play area, make it a good option for family getaways.
The beds receive largely positive feedback for their comfort and modern design with many guests enjoying a good night's sleep. Some guests, however, find the beds too hard or small and sofa beds less comfortable. Despite these occasional drawbacks, the overall consensus is that the beds are a notable feature for a comfortable stay.
Hotel Taking Steps Towards Sustainability
Included in a collection of hotels tagged for their commitment to eco-friendly and green practices.
Dog Friendly Hotel
This hotel stands out as an excellent choice for travelers with dogs, boasting a wide dog-friendly area. Reviewers have praised the hotel for its dog-friendly reception and accessible pet bathrooms, providing a comfortable and accommodating stay for canine companions.
Business Hotel
While specific details are limited, Holiday Inn Express hotels generally cater to business travelers with amenities like free Wi-Fi and breakfast.
Hotel with Parking
This hotel offers private parking on site. Self parking is available for a surcharge.
Accessible Hotel
This hotel is described as having the entire unit wheelchair accessible and offers a specific 'Standard Queen Room - Disability Access' room type. Accessible features extend to the registration desk, public restrooms, and ADA compliant elevators.
3-Star Hotel
This hotel offers modern, air-conditioned rooms with coffee/tea-making facilities. It provides a daily breakfast buffet and on-site parking. The location is comfortable for tram access and near a large park.
Family Friendly Hotel
Guest Reviews
Nestled between Dortmund's airport and city center, the Holiday Inn Express Dortmund stands as a beacon of convenience and accessibility. Its strategic location near the highway ensures that travelers can easily reach both the city and airport, making it an ideal spot for those on the go. Additionally, the proximity to public transportation with a subway station just a few minutes' walk away, allows guests to swiftly access Dortmund's attractions.
The hotel is located on the outskirts of Dortmund, in a peaceful industrial zone that offers a quiet environment, particularly on weekends. Despite being slightly outside the city hustle, the transport links are impressive. Guests note the excellent connectivity to various locales, such as the Westfalenhalle, stadium and Phönixsee, all readily accessible by public transport or car.
For those interested in dining, the nearby restaurants like "The Ash" and "L'Osteria" are just a short stroll away. The hotel's surroundings are dotted with greenery, adding to its serene charm. This tranquil setting does not compromise accessibility; the central location and robust transport network ensure guests can quickly and easily explore the broader Ruhr area, Münsterland and Sauerland regions.
Parking facilities are ample, relieving the stress of city parking. The area's calm yet central nature means that a restful night's sleep is never far away, making the hotel not just a convenient stopover but a refreshing one. With easy access to the city's metro system and key roadways, the Holiday Inn Express Dortmund perfectly balances tranquility with connectivity, providing a harmonious travel experience for business and leisure travelers alike.
The breakfast experience at the Holiday Inn Express Dortmund by IHG, consistently receives high marks from guests. Many reviews highlight the breakfast as being very good, delicious and rich with a wide and varied selection of items that cater to diverse tastes. The offerings include freshly baked bread and croissants, a variety of cold cuts, cheese, fruits, boiled eggs, coffees and juices. Guests commend the pancake machine, which adds a touch of fun and freshness to the meal.
Despite the overall positive feedback, a few guests note that the selection could be more extensive with some desiring more hot meal options like sausages and scrambled eggs. There is also mention of limited vegan choices and the breakfast becoming monotonous for those staying multiple days. However, the breakfast is generally described as well-stocked, continually refilled and sufficient for a good start to the day. The hotel staff's friendliness and the clean and pleasant atmosphere further enhance the breakfast experience.
For families, the breakfast includes kid-friendly items and ensures that children leave satisfied. While some reviews pointed out limited variety and a few issues with specific items like dry rolls, the overall consensus is that the breakfast at this hotel meets and often exceeds expectations, making it a noteworthy part of the stay.
The dining experience at Holiday Inn Express Dortmund leans towards a mixed bag. While there is no in-house restaurant available and guests lament the absence of snacks, the bar, known as Bar 24, garners positive feedback for its good quality beer at reasonable prices and the pleasant addition of free espresso with coffee. However, issues such as being charged more than double and mix-ups with drink orders have been noted.
Despite the lack of dining facilities within the hotel, the surrounding area compensates well with a range of extravagant restaurants, particularly a very nice and extraordinary Italian restaurant just across the street. This establishment appears to be popular among visitors for its quality and unique offerings, making it an appealing alternative for guests seeking a more varied dining experience.
Overall, while the hotel itself does not provide extensive dining options, the nearby restaurants, especially the Italian one, offer delightful alternatives for guests.
Holiday Inn Express Dortmund is praised for its modern, clean and well-maintained rooms, making it a solid choice for travelers seeking comfort and convenience. Many guests appreciate the cleanliness and updated decor, noting that the rooms are fresh, tidy and feature modern amenities such as USB charging sockets and air conditioning. The beds are frequently described as comfortable, contributing to a restful stay.
The hotel offers rooms that are functional and efficient, though they are often noted to be on the smaller side. This compact nature is particularly mentioned by families or groups of four, who sometimes find the space tight. Despite the size, rooms are well-equipped with essential amenities like kettles, coffee and tea-making facilities and even ironing boards.
Bathrooms, much like the rooms, are clean and modern, although they can also be small. The efficient design is appreciated and features like new showers and nice fittings add to the guests’ comfort. Some comments highlight the lack of storage space with limited hangers and no drawers or wardrobes, which could be a drawback for those with longer stays or more luggage.
While the rooms are described as cozy and soundproof, there are occasional mentions of noise issues and rooms being too warm despite air conditioning. Accessibility for handicapped guests is available but the rooms are quite small.
Overall, the hotel's rooms fulfill the needs for short stays and transit stop-overs. The emphasis on cleanliness, modern interiors and functional design make it a reliable lodging option, though potential guests should be mindful of the room size, especially when accommodating more than two people.
The beds at Holiday Inn Express Dortmund by IHG, receive largely positive feedback from guests. Many reviewers describe the beds as very comfortable, emphasizing their cozy and modern design with some specifically mentioning the presence of box spring mattresses. Guests appreciate the soft and firm pillow choices, allowing for a customizable sleeping experience. Several reviews highlight the cleanliness and overall comfort of the beds with phrases such as "super comfortable" and "very good beds" being common.
However, some guests found the beds to be on the smaller side or too hard, which might not be ideal for everyone. There are also mentions of certain beds being uncomfortable with issues like uncomfortable mattresses or small duvets for large beds. Sofa beds in particular seem to be less favorable, described as squeaky and less comfortable compared to the main beds.
Despite these occasional drawbacks, the general consensus is that the beds at this hotel provide a good night’s sleep with many guests praising their comfort and the quality of the bedding.
The reviews for Holiday Inn Express Dortmund by IHG, are consistently positive with regards to its cleanliness. Guests frequently praised the hotel for being very clean, well-maintained, tidy and spotlessly clean. The rooms and bathrooms were highlighted as particularly clean with many describing them as modern and fresh. The overall cleanliness of both the common areas and the rooms was often mentioned, contributing to a tidy and comfortable atmosphere throughout the hotel. While there were a few mentions of minor oversights, such as cobwebs or a sticky hairdryer, the general consensus was that the cleaning standards were top-notch. The efficient daily cleaning service, including fresh towels, further enhanced the guests’ experience. Overall, despite a few small issues, the hotel’s dedication to maintaining cleanliness and a well-kept environment was evident and highly appreciated by its guests.
The staff at Holiday Inn Express Dortmund by IHG, consistently impresses guests with their exceptional friendliness and helpfulness. Reviews frequently highlight the polite, accommodating and professional nature of the team with many guests noting how the staff is attentive, responsive and always eager to assist. Specific mentions of staff members, such as Patrick and Marcy, underscore the personalized and warm service provided at this hotel.
From check-in at the reception to interaction with the house staff, guests appreciate the cheerful and welcoming demeanor of the employees, making them feel greeted with smiles and positive vibes throughout their stay. Whether it’s providing effective recommendations, promptly addressing concerns or even going the extra mile to assist with personal issues, the staff's commitment to guest satisfaction is evident.
Guests have particularly noted the friendly and communicative nature of the receptionists, who not only ensure a smooth check-in process but also make a memorable impression with their warm welcomes and helpful manner. The staff's extraordinary ability to remember returning guests further demonstrates their dedication to making everyone feel like part of the family.
Overall, the consistent feedback suggests that the staff's friendliness and attentive service significantly contribute to a pleasant, homely and well-taken-care-of environment at Holiday Inn Express Dortmund.
Holiday Inn Express Dortmund by IHG, offers complimentary Wi-Fi to its guests with experiences varying significantly. Many visitors have noted that the Wi-Fi worked well with good reception, describing it as reliable and decent. Some reviews have praised the internet connection for being fast and efficient, providing a satisfactory experience.
However, several guests reported issues, including weak or unstable signals, frequent disconnections and slow speeds. There were mentions of the Wi-Fi being particularly problematic on the third floor and instances where the connection was either very poor or not working at all. Some travelers expressed frustration over the internet being overloaded and having to deal with constant re-authentication.
Overall, while some guests found the Wi-Fi service adequate or even good, a significant number encountered problems that could impact their stay. The hotel might benefit from addressing these issues to ensure a more consistent and smooth internet experience for all guests.
Many guests have shared their experiences regarding parking at the Holiday Inn Express Dortmund, highlighting a mix of paid and free options. The convenience of having a large parking lot directly in front of the hotel is frequently noted and there is ample street parking nearby. Many reviewers found the free parking options accessible and appreciated the availability of secure, no-charge spaces next to the hotel. However, several guests remarked on the hotel’s parking fee, which is commonly cited as 12 euros per night and some felt this was quite expensive. For those looking to avoid the fee, there are plenty of free parking spaces in the suburban areas and along nearby streets. The hotel's paid parking is considered useful and comfortable by some, particularly for the security it offers. Overall, while there are paid parking options available, many guests successfully utilized the free parking opportunities around the hotel.
The Holiday Inn Express Dortmund by IHG, emerges as a solid choice for family stays, offering a range of accommodations and amenities designed with families in mind. The hotel provides family rooms that, while generally described as comfortable and well-equipped, can sometimes feel cramped for larger families or those traveling with pets. Despite the occasional tightness, families have expressed overall satisfaction with the cleanliness, modern design and secure atmosphere of the hotel.
Family-friendly services are a highlight with children under 19 staying free and a variety of kid-friendly amenities contributing to positive experiences. Kids particularly enjoyed the breakfast buffet, especially the pancake-making station, which stands out as a playful and delightful feature. The hotel also features a small play area, enhancing its appeal to younger guests.
For those seeking convenience, the family room layout and connectivity options between rooms are appreciated, though some guests noted the sofa bed's lack of comfort and limited storage space. There's also mention of the room sizes not always being sufficient for families of four, especially with additional items like a large dog.
The secure, family-friendly common areas, reasonable pricing for children and thoughtful family amenities such as a family bathroom and separate toilet contribute to making it a great option for short family getaways. While some guests mentioned their booking needs for families were not always perfectly met, the hotel still stands out as a well-suited choice for family travel, providing comfort and good value for money.
Holiday Inn Express Dortmund by IHG, provides a commendable experience for a three-star establishment. Guests consistently highlight the exceptional value for money, making it highly suitable for budget-conscious travelers. The hotel is lauded for delivering three-star comfort and hospitality with many appreciating the affordability without compromising on basic comforts. The modern décor and clean rooms stand out as perfect for overnight stays, maintaining solid hygiene standards.
While the facilities are basic and functional, as advertised, they fulfill the expectations for this category. Standard amenities and a comfortable atmosphere make for a pleasant stay. However, the breakfast offerings seem to fall short of some guests' expectations, hinting at a need for improvement in this area.
Overall, the hotel provides a good business-class experience and is rated well for its price-performance ratio. Despite its simplicity—lacking suites and featuring limited facilities—everything works as it should. Guests noted this isn't a place for luxury, but it definitely meets the needs of a typical traveler.
Holiday Inn Express Dortmund by IHG, is widely recognized as a highly convenient choice for business travelers. Nestled in a business district and close to various IT offices, its location makes it an ideal stay for those attending nearby conferences or trade fairs. The hotel offers practical and functional rooms that cater to the needs of professionals on the go. Despite a few comments about narrow doors in the meeting rooms and the absence of wardrobe space, the overall functionality and convenience of the rooms are well-received by guests.
Modern business facilities, including a business center noted for its sufficiency and modernity, enhance the hotel’s appeal. Many guests appreciated the presence of business accessories and highlighted the ample storage options available. The hotel is also lauded for its large, comfortable beds, which ensure a restful stay between busy workdays. Additionally, it offers a good value for money, particularly for those in need of a convenient overnight stop.
Exceptional services and a friendly ambience further contribute to its popularity among business travelers. The responsive and uncomplicated operation of hotel services makes it highly suitable for short business stays. Guests emphasized that all essential amenities for work travel are readily available, contributing to a hassle-free experience.
In summary, Holiday Inn Express Dortmund is characterized by its business-friendly environment, adequate conference facilities and prime location. While slightly outdated in some respects, it remains a favored venue for business trips, thanks to its efficient services, reasonable pricing and overall accommodation that aligns well with the needs of professionals.
Holiday Inn Express Dortmund, an IHG Hotel, offers a range of amenities that cater to guests with disabilities, ensuring a comfortable and convenient stay. The hotel provides accessible parking spaces, including quiet and free options, making it easy for guests with disabilities to arrive by car. The proximity to public transit, such as a nearby subway station and light rail, adds to the convenience, granting easy access to the Westfalenhalle and the stadium.
Within the hotel, there are multiple features designed to accommodate guests with mobility impairments. Handicap accessible rooms, including family rooms, are available with most situated on the ground floor for straightforward access. While the rooms are generally sufficient for wheelchair users, some guests found them to be slightly narrow and noted that the toilet could be lower for better accessibility.
The rooms are equipped with thoughtful features such as walk-in showers with folding seats and shoe horns to aid further accessibility. Friendly and attentive staff enhance the experience by providing assistance to guests facing any complications, demonstrating a considerate approach to disability support.
Despite a few areas where accessibility could be improved, such as the need for bigger rooms for wheelchair users and addressing floor inclines, the hotel’s overall accessibility infrastructure supports a comfortable stay. The convenient location near transit options and major motorways, combined with dedicated accessible facilities, makes Holiday Inn Express Dortmund a favorable choice for travelers with disabilities.
The Holiday Inn Express Dortmund by IHG, stands out as an excellent choice for travelers with dogs, boasting a wide dog-friendly area and a welcoming environment for pet visitors. Reviewers have praised the hotel for its dog-friendly reception and accessible pet bathrooms, providing a comfortable and accommodating stay for canine companions. The hotel offers dedicated dog areas and pet-friendly rooms, ensuring that pets feel at home. The close proximity to dog-friendly event locations is an added benefit for guests participating in nearby dog events.
Guests appreciated that dogs were welcomed warmly and allowed in the guest rooms, although it is notable that pets are not permitted in the breakfast area. Some mentioned a recent increase in pet fees, but the overall consensus remains positive with many noting that their dogs enjoyed the stay as much as they did.
Family-friendly amenities are also highlighted, making the hotel a suitable choice for families traveling with both kids and pets. The reviews reflect a harmonious experience for both pet owners and their furry friends, thanks to the hotel's comprehensive pet-friendly approach and its commitment to providing an animal-friendly atmosphere.
Location Show Map
Location
The hotel is located on the outskirts of Dortmund, in a peaceful industrial zone that offers a quiet environment, particularly on weekends. Despite being slightly outside the city hustle, the transport links are impressive. Guests note the excellent connectivity to various locales, such as the Westfalenhalle, stadium and Phönixsee, all readily accessible by public transport or car.
For those interested in dining, the nearby restaurants like "The Ash" and "L'Osteria" are just a short stroll away. The hotel's surroundings are dotted with greenery, adding to its serene charm. This tranquil setting does not compromise accessibility; the central location and robust transport network ensure guests can quickly and easily explore the broader Ruhr area, Münsterland and Sauerland regions.
Parking facilities are ample, relieving the stress of city parking. The area's calm yet central nature means that a restful night's sleep is never far away, making the hotel not just a convenient stopover but a refreshing one. With easy access to the city's metro system and key roadways, the Holiday Inn Express Dortmund perfectly balances tranquility with connectivity, providing a harmonious travel experience for business and leisure travelers alike.
Breakfast
Despite the overall positive feedback, a few guests note that the selection could be more extensive with some desiring more hot meal options like sausages and scrambled eggs. There is also mention of limited vegan choices and the breakfast becoming monotonous for those staying multiple days. However, the breakfast is generally described as well-stocked, continually refilled and sufficient for a good start to the day. The hotel staff's friendliness and the clean and pleasant atmosphere further enhance the breakfast experience.
For families, the breakfast includes kid-friendly items and ensures that children leave satisfied. While some reviews pointed out limited variety and a few issues with specific items like dry rolls, the overall consensus is that the breakfast at this hotel meets and often exceeds expectations, making it a noteworthy part of the stay.
Dinner
Despite the lack of dining facilities within the hotel, the surrounding area compensates well with a range of extravagant restaurants, particularly a very nice and extraordinary Italian restaurant just across the street. This establishment appears to be popular among visitors for its quality and unique offerings, making it an appealing alternative for guests seeking a more varied dining experience.
Overall, while the hotel itself does not provide extensive dining options, the nearby restaurants, especially the Italian one, offer delightful alternatives for guests.
Rooms
The hotel offers rooms that are functional and efficient, though they are often noted to be on the smaller side. This compact nature is particularly mentioned by families or groups of four, who sometimes find the space tight. Despite the size, rooms are well-equipped with essential amenities like kettles, coffee and tea-making facilities and even ironing boards.
Bathrooms, much like the rooms, are clean and modern, although they can also be small. The efficient design is appreciated and features like new showers and nice fittings add to the guests’ comfort. Some comments highlight the lack of storage space with limited hangers and no drawers or wardrobes, which could be a drawback for those with longer stays or more luggage.
While the rooms are described as cozy and soundproof, there are occasional mentions of noise issues and rooms being too warm despite air conditioning. Accessibility for handicapped guests is available but the rooms are quite small.
Overall, the hotel's rooms fulfill the needs for short stays and transit stop-overs. The emphasis on cleanliness, modern interiors and functional design make it a reliable lodging option, though potential guests should be mindful of the room size, especially when accommodating more than two people.
Beds
However, some guests found the beds to be on the smaller side or too hard, which might not be ideal for everyone. There are also mentions of certain beds being uncomfortable with issues like uncomfortable mattresses or small duvets for large beds. Sofa beds in particular seem to be less favorable, described as squeaky and less comfortable compared to the main beds.
Despite these occasional drawbacks, the general consensus is that the beds at this hotel provide a good night’s sleep with many guests praising their comfort and the quality of the bedding.
Cleanliness
Staff
From check-in at the reception to interaction with the house staff, guests appreciate the cheerful and welcoming demeanor of the employees, making them feel greeted with smiles and positive vibes throughout their stay. Whether it’s providing effective recommendations, promptly addressing concerns or even going the extra mile to assist with personal issues, the staff's commitment to guest satisfaction is evident.
Guests have particularly noted the friendly and communicative nature of the receptionists, who not only ensure a smooth check-in process but also make a memorable impression with their warm welcomes and helpful manner. The staff's extraordinary ability to remember returning guests further demonstrates their dedication to making everyone feel like part of the family.
Overall, the consistent feedback suggests that the staff's friendliness and attentive service significantly contribute to a pleasant, homely and well-taken-care-of environment at Holiday Inn Express Dortmund.
Wi-Fi
However, several guests reported issues, including weak or unstable signals, frequent disconnections and slow speeds. There were mentions of the Wi-Fi being particularly problematic on the third floor and instances where the connection was either very poor or not working at all. Some travelers expressed frustration over the internet being overloaded and having to deal with constant re-authentication.
Overall, while some guests found the Wi-Fi service adequate or even good, a significant number encountered problems that could impact their stay. The hotel might benefit from addressing these issues to ensure a more consistent and smooth internet experience for all guests.
Parking
Family
Family-friendly services are a highlight with children under 19 staying free and a variety of kid-friendly amenities contributing to positive experiences. Kids particularly enjoyed the breakfast buffet, especially the pancake-making station, which stands out as a playful and delightful feature. The hotel also features a small play area, enhancing its appeal to younger guests.
For those seeking convenience, the family room layout and connectivity options between rooms are appreciated, though some guests noted the sofa bed's lack of comfort and limited storage space. There's also mention of the room sizes not always being sufficient for families of four, especially with additional items like a large dog.
The secure, family-friendly common areas, reasonable pricing for children and thoughtful family amenities such as a family bathroom and separate toilet contribute to making it a great option for short family getaways. While some guests mentioned their booking needs for families were not always perfectly met, the hotel still stands out as a well-suited choice for family travel, providing comfort and good value for money.
3 Star
While the facilities are basic and functional, as advertised, they fulfill the expectations for this category. Standard amenities and a comfortable atmosphere make for a pleasant stay. However, the breakfast offerings seem to fall short of some guests' expectations, hinting at a need for improvement in this area.
Overall, the hotel provides a good business-class experience and is rated well for its price-performance ratio. Despite its simplicity—lacking suites and featuring limited facilities—everything works as it should. Guests noted this isn't a place for luxury, but it definitely meets the needs of a typical traveler.
Business
Modern business facilities, including a business center noted for its sufficiency and modernity, enhance the hotel’s appeal. Many guests appreciated the presence of business accessories and highlighted the ample storage options available. The hotel is also lauded for its large, comfortable beds, which ensure a restful stay between busy workdays. Additionally, it offers a good value for money, particularly for those in need of a convenient overnight stop.
Exceptional services and a friendly ambience further contribute to its popularity among business travelers. The responsive and uncomplicated operation of hotel services makes it highly suitable for short business stays. Guests emphasized that all essential amenities for work travel are readily available, contributing to a hassle-free experience.
In summary, Holiday Inn Express Dortmund is characterized by its business-friendly environment, adequate conference facilities and prime location. While slightly outdated in some respects, it remains a favored venue for business trips, thanks to its efficient services, reasonable pricing and overall accommodation that aligns well with the needs of professionals.
Accessible
Within the hotel, there are multiple features designed to accommodate guests with mobility impairments. Handicap accessible rooms, including family rooms, are available with most situated on the ground floor for straightforward access. While the rooms are generally sufficient for wheelchair users, some guests found them to be slightly narrow and noted that the toilet could be lower for better accessibility.
The rooms are equipped with thoughtful features such as walk-in showers with folding seats and shoe horns to aid further accessibility. Friendly and attentive staff enhance the experience by providing assistance to guests facing any complications, demonstrating a considerate approach to disability support.
Despite a few areas where accessibility could be improved, such as the need for bigger rooms for wheelchair users and addressing floor inclines, the hotel’s overall accessibility infrastructure supports a comfortable stay. The convenient location near transit options and major motorways, combined with dedicated accessible facilities, makes Holiday Inn Express Dortmund a favorable choice for travelers with disabilities.
Dog Friendly
Guests appreciated that dogs were welcomed warmly and allowed in the guest rooms, although it is notable that pets are not permitted in the breakfast area. Some mentioned a recent increase in pet fees, but the overall consensus remains positive with many noting that their dogs enjoyed the stay as much as they did.
Family-friendly amenities are also highlighted, making the hotel a suitable choice for families traveling with both kids and pets. The reviews reflect a harmonious experience for both pet owners and their furry friends, thanks to the hotel's comprehensive pet-friendly approach and its commitment to providing an animal-friendly atmosphere.
No, Holiday Inn Express Dortmund by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Dortmund by IHG.
Yes, Holiday Inn Express Dortmund by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Dortmund by IHG.
No, Holiday Inn Express Dortmund by IHG doesn't have a gym.
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