Steigenberger Dortmund
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Summary of reviewsSteigenberger Dortmund is highly regarded for its prime location, making it a top choice for visitors attending trade fairs, sports events and concerts due to its proximity to the Westfalenhallen, Signal Iduna Park and city center. Guests appreciate the hotel's quiet yet central setting, close to various dining options and public transport, ensuring easy access to the city’s attractions.
The breakfast at the hotel receives widespread acclaim, often highlighted as a standout feature. Guests praise the extensive and diverse buffet, which includes vegan options and offers a rich, satisfying start to the day. The quality and variety of the offerings make breakfast a significant highlight of many stays, although some feel the 19-euro price tag is a bit high.
Dinner experiences in the hotel-owned restaurant are somewhat mixed. While the cozy atmosphere and friendly staff are appreciated, the menu is considered limited with sometimes pricey dishes. Operating hours and occasional oversalting are areas noted for improvement. Nonetheless, the food is often described as tasty and well-prepared.
The rooms are commended for their spaciousness, modern decor and comfort, supported by features like coffee makers and soundproofing. Cleanliness is consistently noted with the housekeeping staff's efforts making for a tidy and welcoming environment. Some discrepancies in room quality exist with some areas appearing dated or noisy, but overall, the rooms contribute to a pleasant stay.
Staff service is consistently excellent with guests frequently noting the friendliness and helpfulness of the employees. Whether at reception, in the restaurant or the bar, the staff's dedication to ensuring a positive experience stands out, reinforcing the hotel's reputation for exceptional hospitality.
Free Wi-Fi is available but is often criticized for its instability and poor coverage, particularly on higher floors. This is a notable drawback for business travelers who rely on a steady internet connection.
The gym facilities are basic and could benefit from an update, though they do include a sauna, albeit one with occasional issues. Parking is convenient with an available underground garage, though some guests find the fees high and the spaces tight.
The beds and bedding receive high marks for comfort, contributing significantly to guests' restful sleep. Opinions on mattress firmness vary, but the overall feedback on bed quality is positive.
As a business hotel, Steigenberger Dortmund is well-suited thanks to its location and facilities, although unreliable Wi-Fi remains a hurdle for some. Despite this, the hotel's advantageous price-performance ratio and capacity to host business events position it as a solid choice for business travelers. Overall, Steigenberger Dortmund offers a pleasant stay with a few areas needing improvement but excels in location, breakfast quality, staff service and bed comfort.
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The breakfast at the hotel receives widespread acclaim, often highlighted as a standout feature. Guests praise the extensive and diverse buffet, which includes vegan options and offers a rich, satisfying start to the day. The quality and variety of the offerings make breakfast a significant highlight of many stays, although some feel the 19-euro price tag is a bit high.
Dinner experiences in the hotel-owned restaurant are somewhat mixed. While the cozy atmosphere and friendly staff are appreciated, the menu is considered limited with sometimes pricey dishes. Operating hours and occasional oversalting are areas noted for improvement. Nonetheless, the food is often described as tasty and well-prepared.
The rooms are commended for their spaciousness, modern decor and comfort, supported by features like coffee makers and soundproofing. Cleanliness is consistently noted with the housekeeping staff's efforts making for a tidy and welcoming environment. Some discrepancies in room quality exist with some areas appearing dated or noisy, but overall, the rooms contribute to a pleasant stay.
Staff service is consistently excellent with guests frequently noting the friendliness and helpfulness of the employees. Whether at reception, in the restaurant or the bar, the staff's dedication to ensuring a positive experience stands out, reinforcing the hotel's reputation for exceptional hospitality.
Free Wi-Fi is available but is often criticized for its instability and poor coverage, particularly on higher floors. This is a notable drawback for business travelers who rely on a steady internet connection.
The gym facilities are basic and could benefit from an update, though they do include a sauna, albeit one with occasional issues. Parking is convenient with an available underground garage, though some guests find the fees high and the spaces tight.
The beds and bedding receive high marks for comfort, contributing significantly to guests' restful sleep. Opinions on mattress firmness vary, but the overall feedback on bed quality is positive.
As a business hotel, Steigenberger Dortmund is well-suited thanks to its location and facilities, although unreliable Wi-Fi remains a hurdle for some. Despite this, the hotel's advantageous price-performance ratio and capacity to host business events position it as a solid choice for business travelers. Overall, Steigenberger Dortmund offers a pleasant stay with a few areas needing improvement but excels in location, breakfast quality, staff service and bed comfort.
Luxury Hotel
This hotel belongs to the Steigenberger chain, a recognized upscale hotel brand known for its quality and service.
Family Friendly Hotel
This hotel offers free cribs and a restaurant. It also has a laundry room, making it convenient for families.
Dog Friendly Hotel
This hotel allows one big dog or two small dogs for an additional fee. Please note that pets are not allowed in the restaurant or breakfast area.
Hotel with Parking
This hotel is listed as providing parking facilities for guests.
Accessible Hotel
This hotel offers detailed accessibility features, including an entire unit being wheelchair accessible, a shower and toilet for disabled guests, and accessible public areas. It also provides wheelchair-accessible parking and a lift with a 90 cm wide door.
4-Star Hotel
Offering luxurious rooms and high-end amenities, the Steigenberger Dortmund ensures a comfortable and sophisticated stay, ideal for discerning travelers.
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
Guest Reviews
Steigenberger Dortmund boasts a prime location highly valued by its guests, offering both convenience and accessibility. The hotel is strategically positioned within walking distance to major attractions such as the Westfalenhallen, Signal Iduna Park and the city center. This makes it an ideal choice for visitors attending trade fairs, football matches or concerts in the area. Guests appreciate the hotel's proximity to the stadium and exhibition grounds, often mentioning how easy it is to reach these venues on foot. The area around the hotel is quiet yet central, allowing for a restful stay while being close to restaurants, pubs and public transport. Additionally, the hotel offers good transport connections and underground parking options, enhancing its appeal for both event-goers and city explorers. The ease of access to various activities and facilities ensures that Steigenberger Dortmund remains a top choice for anyone looking to enjoy what Dortmund has to offer.
Steigenberger Dortmund impresses most of its guests with a breakfast experience that stands out for its quality and variety. Many reviews highlight the extensive and diverse breakfast buffet, which offers a wide selection of fresh and delicious options, including vegan choices. Guests repeatedly describe the breakfast as amazing, fantastic and top-notch, noting that it is very rich and satisfying. Some even mention that it's the best part of their stay.
The breakfast buffet consistently receives praise for being continuously replenished and not lacking in any aspect. The offerings include a range of options like fruits, cereals, rolls and croissants, ensuring something for everyone. Many guests appreciated the location and the friendly staff enhancing the overall pleasant breakfast experience.
However, a few guests feel that the price of 19 euros is a bit steep, particularly for the selection offered and some noted that it could be more organized. Despite these minor criticisms, the general sentiment leans heavily towards positive with the breakfast frequently described as excellent, delicious and varied. Overall, the breakfast at Steigenberger Dortmund is a major highlight for guests, contributing significantly to their enjoyable stay.
The dining experience at Steigenberger Dortmund's hotel-owned restaurant receives mixed reviews from guests. While the dinner atmosphere is described as cozy and delicious, there are complaints about the chef occasionally using too much salt in the dishes. Guests commend the restaurant staff for being extremely accommodating and very friendly, which enhances the dining experience. The bar staff also receive praise for their friendliness, although the cocktails and drinks are noted to be on the pricier side.
Despite the friendly service, some guests found the food in general to be expensive and not very good with one pointing out that the dishes weren't freshly prepared. The menu choices are considered limited, especially for vegetarians and there were mentions of the selection being reduced to a few schnitzel, pork medallion and fish dishes. There has also been feedback about the restaurant being overwhelmed and the service subsequently turning unfriendly.
The restaurant’s operating hours seem to be an issue, as it is closed on Sundays and sometimes even before 8:30 PM on other days, which has left some guests disappointed. Those who did dine there generally found the dinner to be very tasty and praised the excellent food and good cuisine. Some guests mentioned that the food was reasonably priced considering the quality.
In summary, while the restaurant at Steigenberger Dortmund offers good food and friendly service, it struggles with limited menu options, high prices and inconsistent operating hours. For those seeking more variety, the surrounding area has great dining options, including a highly recommended Italian restaurant nearby.
Guests have praised Steigenberger Dortmund for its spacious, clean and well-equipped rooms, often highlighting their modern decor and comfort. The quiet atmosphere and soundproofing of the rooms make for a peaceful stay. Many appreciate the excellent location and convenient room features such as coffee makers and comfortable beds.
However, some reviews point out inconsistencies; while some rooms are nicely renovated and modern, others feel outdated and worn with décor described as dark and oppressive. There were reports of small bathrooms, old-fashioned facilities and occasional cleanliness issues. Noise from the street and within the hotel disrupted a few stays. Despite these drawbacks, many find the room sizes generous and the overall stay pleasant, indicating a balance between comfort and areas needing improvement.
At the Steigenberger Dortmund, guests frequently praise the hotel's beds for their exceptional comfort. Many highlight the availability of ample pillows and commend the quality of both the beds and bedding. Soft mattresses are a common feature with several guests describing the beds as incredibly cozy. For those with backaches, the beds seem to offer a good balance, being neither too soft nor too hard.
However, opinions vary slightly on the firmness of the mattresses. Some guests prefer softer beds, while others find them a bit too hard or excessively soft. Despite the occasional critique of worn-out beds or subpar pillows, the majority of reviews reflect a positive experience with the bed quality, often noting a restful sleep.
Issues such as unpleasant odors from bed linen and excessive sweating were mentioned but seem to be exceptions rather than the rule. Overall, the bedding at Steigenberger Dortmund generally contributes to a very comfortable and satisfying stay for most guests.
Steigenberger Dortmund receives consistent praise for its cleanliness across various areas of the hotel. Guests frequently highlight the clean and well-maintained rooms, noting that they are spacious and equipped with everything needed for a comfortable stay. The facilities, hallways and bathrooms are also mentioned as being clean and tidy, contributing to a positive overall environment.
However, some reviews point out that the hotel shows signs of age with dated decor from the 80s and 90s, worn-out carpets and occasional issues with dust and clogged drains. A few guests mentioned that towels and cutlery were not always replaced and some areas, such as the lobby and elevators, did not meet the expected cleanliness standards for a 4-star hotel.
Despite these occasional lapses, the majority of reviews emphasize the diligent efforts of the housekeeping staff and the general cleanliness of the hotel's facilities, making it a mostly reliable choice for visitors.
Consistently praised for their exceptional service, the staff at Steigenberger Dortmund make a significant positive impression on guests. Numerous reviews highlight the hotel's reception and restaurant employees as being particularly friendly and helpful. The bar staff and kitchen team also receive high marks for their politeness and attentiveness.
Guests frequently mention the super friendly and accommodating nature of the staff, noting their competence and willingness to go above and beyond to ensure a pleasant stay. The front desk and concierge service stand out for their helpfulness and knowledge with some guests describing the reception staff as brilliant and informative.
Even when faced with challenges, the staff reportedly handle situations well, demonstrating professional and courteous service. Overall, visitors appreciate the pleasant atmosphere created by the consistently friendly and motivated employees, solidifying Steigenberger Dortmund's reputation for exceptional hospitality.
When it comes to Wi-Fi at Steigenberger Dortmund, guests have noted significant issues. While it is free, the connection is frequently unstable and unreliable, making it difficult for those needing a consistent internet experience. It's worth noting that Wi-Fi coverage is spotty with some guests struggling to find a dependable signal, especially in room areas. In many cases, reception is only possible near windows or certain points of the room. Additionally, the Wi-Fi service appears to require a substantial upgrade with problems ranging from weak signals to complete unavailability, particularly on the higher floors. Unfortunately, many guests have characterized the Wi-Fi performance as quite poor, necessitating improvements to meet modern connectivity standards.
The fitness offerings at Steigenberger Dortmund appear to have room for improvement according to recent guest feedback. Many guests noted that the gym is very basic and quite small with limited equipment available. Some reviews pointed out that the sauna was defective at times without any warning. On a positive note, there is a fitness area and sauna available, but it's clear that the gym facilities could benefit from enhancements to meet guests' expectations.
Steigenberger Dortmund offers various parking options, including private spaces in an underground garage. While sufficient parking spaces are available, both free and paid, the underground garage emerges as a popular choice due to its neat and spacious layout, offering a convenient parking experience despite its maximum height of 1.90 meters. Several guests appreciated the wide parking spaces and found the underground parking easy to use.
However, many reviews noted that the parking fees are high with daily costs ranging from 14 to 17 euros. Some guests felt that parking should be complimentary for those staying at the hotel. Additionally, the availability of free parking is limited and there were occasional difficulties in finding parking spaces. The tightness of the spaces in the parking garage and the complicated entry and exit process were also mentioned as areas needing improvement. Despite these concerns, the underground parking at Steigenberger Dortmund is deemed convenient by many, offering a solid solution for those willing to pay the fee.
Steigenberger Dortmund has garnered praise as a commendable business hotel, particularly appreciated for its excellent location. This advantageous position is perfect for trade fair attendees with several subway stations nearby providing easy access to various points of interest. It is also deemed a perfect starting point for any business ventures, making it highly recommended for business travelers.
The hotel shines in its ability to host business meetings and events, often described as ideal for such occasions. The business rooms are sufficiently large, adding to the convenience for those on short business trips or during conferences. Numerous guests have lauded Steigenberger's suitability for business trips and the overall city trips, noting the advantageous price-performance ratio in direct comparison.
However, a few limitations exist, particularly regarding the Wi-Fi, which some find challenging for efficient work. Despite this minor drawback, Steigenberger Dortmund stands out as a good choice for anyone prioritizing location and convenience in their business travels.
Location Show Map
Location
Breakfast
The breakfast buffet consistently receives praise for being continuously replenished and not lacking in any aspect. The offerings include a range of options like fruits, cereals, rolls and croissants, ensuring something for everyone. Many guests appreciated the location and the friendly staff enhancing the overall pleasant breakfast experience.
However, a few guests feel that the price of 19 euros is a bit steep, particularly for the selection offered and some noted that it could be more organized. Despite these minor criticisms, the general sentiment leans heavily towards positive with the breakfast frequently described as excellent, delicious and varied. Overall, the breakfast at Steigenberger Dortmund is a major highlight for guests, contributing significantly to their enjoyable stay.
Dinner
Despite the friendly service, some guests found the food in general to be expensive and not very good with one pointing out that the dishes weren't freshly prepared. The menu choices are considered limited, especially for vegetarians and there were mentions of the selection being reduced to a few schnitzel, pork medallion and fish dishes. There has also been feedback about the restaurant being overwhelmed and the service subsequently turning unfriendly.
The restaurant’s operating hours seem to be an issue, as it is closed on Sundays and sometimes even before 8:30 PM on other days, which has left some guests disappointed. Those who did dine there generally found the dinner to be very tasty and praised the excellent food and good cuisine. Some guests mentioned that the food was reasonably priced considering the quality.
In summary, while the restaurant at Steigenberger Dortmund offers good food and friendly service, it struggles with limited menu options, high prices and inconsistent operating hours. For those seeking more variety, the surrounding area has great dining options, including a highly recommended Italian restaurant nearby.
Rooms
However, some reviews point out inconsistencies; while some rooms are nicely renovated and modern, others feel outdated and worn with décor described as dark and oppressive. There were reports of small bathrooms, old-fashioned facilities and occasional cleanliness issues. Noise from the street and within the hotel disrupted a few stays. Despite these drawbacks, many find the room sizes generous and the overall stay pleasant, indicating a balance between comfort and areas needing improvement.
Beds
However, opinions vary slightly on the firmness of the mattresses. Some guests prefer softer beds, while others find them a bit too hard or excessively soft. Despite the occasional critique of worn-out beds or subpar pillows, the majority of reviews reflect a positive experience with the bed quality, often noting a restful sleep.
Issues such as unpleasant odors from bed linen and excessive sweating were mentioned but seem to be exceptions rather than the rule. Overall, the bedding at Steigenberger Dortmund generally contributes to a very comfortable and satisfying stay for most guests.
Cleanliness
However, some reviews point out that the hotel shows signs of age with dated decor from the 80s and 90s, worn-out carpets and occasional issues with dust and clogged drains. A few guests mentioned that towels and cutlery were not always replaced and some areas, such as the lobby and elevators, did not meet the expected cleanliness standards for a 4-star hotel.
Despite these occasional lapses, the majority of reviews emphasize the diligent efforts of the housekeeping staff and the general cleanliness of the hotel's facilities, making it a mostly reliable choice for visitors.
Staff
Guests frequently mention the super friendly and accommodating nature of the staff, noting their competence and willingness to go above and beyond to ensure a pleasant stay. The front desk and concierge service stand out for their helpfulness and knowledge with some guests describing the reception staff as brilliant and informative.
Even when faced with challenges, the staff reportedly handle situations well, demonstrating professional and courteous service. Overall, visitors appreciate the pleasant atmosphere created by the consistently friendly and motivated employees, solidifying Steigenberger Dortmund's reputation for exceptional hospitality.
Wi-Fi
Gym
Parking
However, many reviews noted that the parking fees are high with daily costs ranging from 14 to 17 euros. Some guests felt that parking should be complimentary for those staying at the hotel. Additionally, the availability of free parking is limited and there were occasional difficulties in finding parking spaces. The tightness of the spaces in the parking garage and the complicated entry and exit process were also mentioned as areas needing improvement. Despite these concerns, the underground parking at Steigenberger Dortmund is deemed convenient by many, offering a solid solution for those willing to pay the fee.
Business
The hotel shines in its ability to host business meetings and events, often described as ideal for such occasions. The business rooms are sufficiently large, adding to the convenience for those on short business trips or during conferences. Numerous guests have lauded Steigenberger's suitability for business trips and the overall city trips, noting the advantageous price-performance ratio in direct comparison.
However, a few limitations exist, particularly regarding the Wi-Fi, which some find challenging for efficient work. Despite this minor drawback, Steigenberger Dortmund stands out as a good choice for anyone prioritizing location and convenience in their business travels.
No, Steigenberger Dortmund doesn't have any pool.
No, a spa isn't available at Steigenberger Dortmund.
Yes, Steigenberger Dortmund welcomes dogs.
Yes, parking facilities are available at Steigenberger Dortmund.
Yes, Steigenberger Dortmund has a gym.
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