Cassidys Hotel
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Summary of reviewsCassidys Hotel consistently receives praise for its superb location, which is ideally positioned at the top of O'Connell Street in Dublin. Guests find themselves within walking distance of major attractions, shopping areas and various traditional pubs and restaurants. The hotel's proximity to public transportation further enhances its appeal, providing easy access to both the city center and the airport. Despite being centrally located, guests highlight Cassidys as a peaceful retreat.
The staff at Cassidys Hotel are frequently commended for their friendliness and helpfulness, contributing significantly to a positive overall experience. The accommodation is described as clean, comfortable and authentic with modern amenities ensuring a pleasant stay. Spacious rooms, comfortable beds and an inviting atmosphere make the hotel a popular choice for visitors.
The breakfast experience at Cassidys is predominantly positive with guests describing it as excellent, varied and good value for money. The buffet-style breakfast is well-organized, offering a wide selection of both hot and cold food items, including gluten-free and vegan options. Though there are occasional critiques regarding lukewarm food and service delays, the majority of guests appreciate the hearty and tasty breakfast options.
Dinner at the hotel's restaurant and bar is also well-received with many guests praising the quality and variety of dishes. The bar environment is cozy and comfortable, complemented by friendly staff who enhance the dining experience. While there are sporadic criticisms regarding food quality and service, most guests enjoy the meals and find the dining experience satisfactory.
Rooms at Cassidys Hotel are routinely highlighted for their cleanliness, spaciousness and comfort. Guests appreciate modern decor and updated bathrooms, although some rooms are noted as being very warm and occasionally lacking in certain amenities like air conditioning. Noise levels vary with some rooms being quiet and others affected by external noise. Overall, however, the hotel's rooms are clean, modern and provide a comfortable stay.
The hotel's commitment to cleanliness is evident with rooms and communal areas frequently described as spotless. Housekeeping services maintain high hygiene standards, ensuring a comfortable environment for guests. Nevertheless, isolated issues like minor maintenance problems do occasionally arise.
The friendly and professional staff are a notable feature of Cassidys Hotel. Guests often mention the welcoming and knowledgeable team at both the reception and in the bar and restaurant. Although there are occasional comments about lapses in attentiveness, the overall impression is that the staff contribute significantly to a memorable stay.
Wi-Fi at the hotel receives mixed reviews. While some guests experience strong and fast connections, others find the service unreliable and slow, particularly in guest rooms. The hotel has made efforts to address these issues, but there is room for improvement in ensuring consistent Internet access.
Cassidys Hotel offers a gym, which has received varied feedback due to ongoing renovations. However, guests who have used the fully-functional gym appreciate the well-equipped fitness area. The parking facilities are convenient and reasonably priced though limited in space and requiring pre-booking. Additionally, the hotel provides free EV chargers, adding convenience for travelers with electric vehicles.
Families find Cassidys Hotel accommodating with spacious rooms that comfortably fit families of four and a friendly environment. Its central location provides easy access to city attractions, making it a convenient option for family vacations.
In summary, Cassidys Hotel is highly regarded for its prime location, welcoming staff, clean and comfortable rooms and satisfying dining options. While there are a few areas for improvement, particularly regarding Wi-Fi and occasional room variations, the overall guest experience is positive, making it a well-regarded choice for those looking to explore Dublin.
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The staff at Cassidys Hotel are frequently commended for their friendliness and helpfulness, contributing significantly to a positive overall experience. The accommodation is described as clean, comfortable and authentic with modern amenities ensuring a pleasant stay. Spacious rooms, comfortable beds and an inviting atmosphere make the hotel a popular choice for visitors.
The breakfast experience at Cassidys is predominantly positive with guests describing it as excellent, varied and good value for money. The buffet-style breakfast is well-organized, offering a wide selection of both hot and cold food items, including gluten-free and vegan options. Though there are occasional critiques regarding lukewarm food and service delays, the majority of guests appreciate the hearty and tasty breakfast options.
Dinner at the hotel's restaurant and bar is also well-received with many guests praising the quality and variety of dishes. The bar environment is cozy and comfortable, complemented by friendly staff who enhance the dining experience. While there are sporadic criticisms regarding food quality and service, most guests enjoy the meals and find the dining experience satisfactory.
Rooms at Cassidys Hotel are routinely highlighted for their cleanliness, spaciousness and comfort. Guests appreciate modern decor and updated bathrooms, although some rooms are noted as being very warm and occasionally lacking in certain amenities like air conditioning. Noise levels vary with some rooms being quiet and others affected by external noise. Overall, however, the hotel's rooms are clean, modern and provide a comfortable stay.
The hotel's commitment to cleanliness is evident with rooms and communal areas frequently described as spotless. Housekeeping services maintain high hygiene standards, ensuring a comfortable environment for guests. Nevertheless, isolated issues like minor maintenance problems do occasionally arise.
The friendly and professional staff are a notable feature of Cassidys Hotel. Guests often mention the welcoming and knowledgeable team at both the reception and in the bar and restaurant. Although there are occasional comments about lapses in attentiveness, the overall impression is that the staff contribute significantly to a memorable stay.
Wi-Fi at the hotel receives mixed reviews. While some guests experience strong and fast connections, others find the service unreliable and slow, particularly in guest rooms. The hotel has made efforts to address these issues, but there is room for improvement in ensuring consistent Internet access.
Cassidys Hotel offers a gym, which has received varied feedback due to ongoing renovations. However, guests who have used the fully-functional gym appreciate the well-equipped fitness area. The parking facilities are convenient and reasonably priced though limited in space and requiring pre-booking. Additionally, the hotel provides free EV chargers, adding convenience for travelers with electric vehicles.
Families find Cassidys Hotel accommodating with spacious rooms that comfortably fit families of four and a friendly environment. Its central location provides easy access to city attractions, making it a convenient option for family vacations.
In summary, Cassidys Hotel is highly regarded for its prime location, welcoming staff, clean and comfortable rooms and satisfying dining options. While there are a few areas for improvement, particularly regarding Wi-Fi and occasional room variations, the overall guest experience is positive, making it a well-regarded choice for those looking to explore Dublin.
Hotel with EV Charging Stations
Cassidys Hotel offers three EV charge points in their car park. These include two Tesla 22kw chargers and one general 22kw EV charge point. The charge cost is included in the car parking fee.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Guest Reviews
Cassidys Hotel is frequently praised for its superb location, making it an ideal base for exploring Dublin. Positioned at the top of O'Connell Street, guests find themselves conveniently within walking distance of major attractions, shopping areas and a variety of traditional pubs and excellent restaurants. The proximity to public transportation, including bus and tram stops, further adds to its appeal, allowing for easy access to both the city center and the airport.
Visitors particularly appreciate how everything is at their doorstep, making sightseeing, shopping and dining incredibly accessible. Many highlight that the hotel is well-positioned for exploring iconic sites such as Temple Bar, Trinity College and various theaters, all within a short ten to fifteen-minute walk. Despite its central location, the hotel offers a quiet retreat from the bustling city, providing a peaceful night's rest.
The hotel's staff often receive positive mentions for their friendliness and helpfulness, enhancing the overall experience. The accommodation itself is described as clean, comfortable and authentic with modern amenities that ensure a pleasant stay. The combination of spacious rooms, comfortable beds and an inviting atmosphere makes Cassidys Hotel a popular choice for both first-time visitors and returning guests.
Overall, Cassidys Hotel stands out for its unbeatable location, making it a perfect choice for anyone looking to immerse themselves in the heart of Dublin while enjoying the comfort and convenience of a well-regarded establishment.
The breakfast experience at Cassidys Hotel has garnered a mix of reviews, predominantly positive with a few areas of critique. Guests frequently describe the breakfast as excellent, delicious, hearty and varied with good value for money at a price point of 12.50 Euros with a voucher. There are ample choices that cater to different dietary needs, including gluten-free and vegan options, which many guests appreciated.
The buffet-style breakfast is highlighted for being well-organized with a wide selection of both cold and hot food items. The traditional Irish breakfast selections, along with healthier options like cereals and fruit, received praise. The support staff in the breakfast room are often mentioned as being friendly and attentive, further enhancing the dining experience.
However, a few critiques emerged, including lukewarm food and inconsistent quality from day to day. Some guests mentioned occasional delays in service, such as the late arrival of toast and limited availability of freshly replenished items on the buffet. There were also comments about the breakfast area being small and occasionally overwhelmed during busy times.
Despite some minor issues, the majority of guests seem to leave satisfied with the breakfast offerings, noting the hearty and tasty food, good variety and attentive service as key highlights.
At Cassidys Hotel, the culinary experience is largely well-received by guests who have dined there. The food in the hotel's restaurant and bar often garners praise for its quality with several guests noting the excellent and delicious nature of their meals. Breakfast is frequently highlighted as being particularly good with terms like delicious and remarkable quality breakfast buffet popping up repeatedly.
Dining in the hotel’s restaurant and bar comes highly recommended with numerous mentions of the food being really good or wonderful. The dinner menu is often described as superb with some guests celebrating special occasions such as a 55th wedding anniversary there, indicating a lovely dining atmosphere. Other positive elements include a varied and plentiful menu, good value for money and tasty cocktails in the bar.
Guests appreciate the cozy and comfortable bar environment, often describing it as nice or cute, complemented by friendly and knowledgeable staff who enhance the overall dining experience. Bar food also receives commendations with many noting it was very tasty and reasonably priced, sometimes even described as excellent value for money.
However, there are occasional criticisms. Some guests found the food to be just okay, not fresh or even disappointing. Issues with food quality and service have been noted in a few reviews with some mentioning specific problems like bland dishes, service mishaps and the restaurant being overpriced. Still, these seem to be exceptions amidst largely positive feedback.
Overall, Cassidys Hotel appears to offer a mostly satisfying dining experience with high-quality meals, a welcoming atmosphere and a location convenient for both breakfast and dinner. While there are a few areas for improvement, most guests leave with favorable impressions, making it a solid option for dining in Dublin.
The guest reviews for Cassidys Hotel largely highlight the positive aspects of the rooms, emphasizing cleanliness, spaciousness and comfort. Many guests appreciated the modern decor, updated bathrooms and quietness, pointing out that the rooms were both clean and cozy. The beds were frequently described as comfortable, contributing to a good night's sleep.
Several reviewers noted the spaciousness of their rooms, often mentioning that even family-sized accommodations were ample. The hotel seems to excel with personal touches and a traditional but tasteful room decor. Early check-ins and room upgrades were also positively noted by guests, adding to their overall satisfaction.
However, a few drawbacks were mentioned. Guests frequently commented on the rooms being very warm, sometimes uncomfortably so. Another common critique was the inconsistency in room size and amenities with some describing rooms as small and lacking in certain basic facilities like air conditioning, fridges or proper room service.
Noise levels varied with some rooms being very quiet while others suffered from thin walls or external noise. The decor in certain rooms was also noted as outdated and in need of refurbishment. Additionally, room cleanliness and daily maintenance received mixed reviews with a few guests reporting specific issues like dirt, dust or poor cleaning standards.
In summary, Cassidys Hotel offers largely positive room experiences with comfortable, clean and spacious accommodations. Modern aesthetics and quiet surroundings enhance the stay, though potential visitors should be mindful of occasional heat issues, varying room sizes and the need for updates in some areas.
Cassidys Hotel guests have generally praised the beds for their comfort and quality. Many reviews highlight the beds as super comfy, extremely comfortable and even the most comfortable they've ever slept on. The mattresses and bedding have been frequently mentioned as fine and well-maintained, contributing to a great night’s sleep. Most guests found the beds cozy with clean and quality linens. There are numerous mentions of the beds being soft and the pillows adding to the overall comfort. However, a few guests did note some issues with the beds feeling cramped, too hard or occasionally uncomfortable. Despite these minor concerns, the overarching sentiment from the reviews is that the beds at Cassidys Hotel are a significant positive aspect of the guests' experience, ensuring a restful sleep in a well-decorated, clean and cozy environment.
Cassidys Hotel has garnered significant praise for its immaculate cleanliness. The rooms and hotel are frequently described as very clean, spotless and tidy with modern and updated decor. The communal areas and bathrooms are also noted for their cleanliness. Guests consistently commend the housekeeping staff for maintaining excellent hygiene standards with rooms being cleaned daily and to a high standard.
However, some reviewers pointed out occasional issues, such as small or chilly rooms, tight bathrooms and minor maintenance problems like dirty carpets, clogged showers and broken fixtures. Despite these isolated criticisms, the overall sentiment remains positive, highlighting the hotel's commitment to cleanliness, comfort and proper upkeep.
The well-maintained and tidy environment at Cassidys Hotel is often complemented by courteous staff and a good location, ensuring guests feel comfortable and welcomed throughout their stay. Overall, while there are a few areas for improvement, the dedication to cleanliness at Cassidys Hotel stands out as a key feature.
The reviews for Cassidys Hotel highlight a generally favorable impression of the staff, emphasizing their friendliness, helpfulness and professionalism. Guests frequently mentioned the staff's welcoming demeanor and noted that they were knowledgeable about the area, which added to a positive stay experience. Many guests appreciated the efficient and accommodating nature of both the reception and housekeeping teams, often going above and beyond to assist.
The bar and restaurant staff also received commendation for their attentiveness and courteous service, contributing to a warm and pleasant atmosphere. Although there were some comments about occasional lapses in attentiveness and the need for additional training at times, these were overshadowed by the overall positive feedback on the staff's attitude and service quality.
In particular, the front desk was frequently praised for its helpfulness with special mentions of friendly and supportive interactions that made check-in processes smooth and hassle-free. The management was often noted for their proactive approach in resolving issues quickly, further enhancing the overall guest experience.
However, it's worth noting that a minority of reviews pointed out inconsistencies in staff friendliness and attentiveness, suggesting areas for improvement. Despite these occasional remarks, the consensus is that the staff at Cassidys Hotel significantly contribute to a pleasant and memorable stay, driven by their warm hospitality and dedicated customer service.
Cassidys Hotel provides complimentary Wi-Fi throughout the premises, which many guests appreciated. Several reviews mentioned experiencing strong and fast Wi-Fi with some noting great coverage and good speeds. On the more positive side, some guests enjoyed a reliable connection and found the Wi-Fi notably good or even excellent in certain areas of the hotel.
However, the experience with Wi-Fi varied considerably. Common issues included weak, unstable and slow connections, particularly in guest rooms. Some visitors encountered intermittent internet and in some cases, reported that the Wi-Fi didn't work at all during their stay or the connection was not optimum. Multiple guests had difficulties during Zoom calls, indicating inconsistency in performance.
Despite efforts by the staff to rectify issues, such as trying to get the Wi-Fi card to work, not all problems were resolved. Some reviews highlighted instances where the internet was unavailable for extended periods, leading to disappointment.
Overall, while there were instances of strong and good-quality Wi-Fi, there seem to be recurring issues with stability and consistency, particularly in guest rooms. Suggestions for improvement in the Wi-Fi service are evident from the feedback.
Cassidys Hotel offers a range of amenities, including a gym that has generated mixed feedback from guests. While some appreciated the well-equipped, air-conditioned fitness area and found it convenient and functional, others noted that the gym was undergoing renovations and, at times, was unavailable. During such periods, guests were informed by staff about the progress and redirected to a fitness facility located a block away. Despite the temporary inconvenience caused by the renovation, those who used the gym when it was available found it to be a lovely and handy addition to their stay, appreciating its adequate facilities for their workout needs. The hotel’s commitment to enhancing the gym facilities suggests a positive future experience for fitness enthusiasts.
Cassidys Hotel offers various parking options, though they can be limited and require pre-booking. The hotel provides a small, secure parking area that guests have found convenient and safe. The parking fee is generally around €12 per night, which many considered affordable and worthwhile given the security it offers. The hotel also has EV chargers available for free.
Despite the convenience of having on-site parking, many guests found the parking spaces narrow and the car park itself quite small, which sometimes led to difficulties in maneuvering and finding a spot. Due to the limited number of parking spaces, pre-booking is highly recommended. Some visitors had to rely on nearby public parking garages like Cineworld, which could be more expensive due to multiple exits and entries.
In summary, while Cassidys Hotel provides secure and reasonably priced parking, the limited availability and the need for advance reservation can pose challenges. Guests appreciated the ease of having a safe place to park their cars directly at the hotel but also noted the constraints related to space and access.
Cassidys Hotel offers several amenities for electric vehicle (EV) drivers, including plenty of EV chargers that are available for free. However, some guests have noted that there is no mention of EV charging in the reviews and that there are no EV-charging options nearby. Despite the variability in feedback, travelers have successfully charged their cars at the hotel, benefiting from the available charging points. Additionally, while the parking area is noted to be quite small and narrow, it does include these useful EV charging facilities.
Cassidys Hotel provides an accommodating and friendly environment, ideal for family stays. Many guests highlighted the spacious rooms, which are well-suited for families of four, giving children their own space and beds. The hotel’s proximity to city center amenities and shopping attractions makes it a convenient choice for families on vacation.
Parents appreciated the personal touch that comes with the family-owned nature of the hotel and the consistent family-friendly atmosphere. Although some guests felt the family rooms could be better, the majority were pleased with the overall comfort, cleanliness and size of the rooms, which are larger than many other European hotels.
Families can benefit from features like free parking and special breakfast deals where children pay half price. The layout of the rooms received positive feedback, being described as fantastic and well-furnished for families. The hotel staff are noted for accommodating families with children, ensuring a pleasant stay for both parents and kids.
Cassidys Hotel is ideal for those who want to immerse themselves in the vibrant nightlife of Dublin. Located just a 10-minute walk from the renowned Temple Bar area, the hotel is surrounded by lively bars, pubs and nightclubs, making it a perfect spot for night owls and social butterflies. Guests have praised the friendly bar staff and the excellent Guinness served at the hotel bar.
The central location ensures you're close to all key entertainment spots with plenty of options for late-night fun. Even though the area can be noisy due to the bustling nightlife, guests staying on higher floors or rooms facing the backyard report quieter experiences. However, the noise from nearby venues, bars and streets is a consideration for those sensitive to sound.
While the nightlife scene is lively and enjoyable, it does bring some noise disturbances, especially during weekends and late nights. Despite this, many find the energetic atmosphere and proximity to nightlife a worthwhile trade-off for a memorable stay in Dublin's heart.
Cassidys Hotel offers a solid three-star experience, providing good value for money and meeting the expectations associated with its rating. Guests frequently note that it is exactly what one would expect from a three-star hotel, highlighting its consistent quality and affordability. The service is often praised with friendly staff contributing to a positive stay. Many reviews appreciate the ease of parking and the overall cleanliness of the establishment.
However, there are a few areas where the hotel falls short of its three-star classification. Some guests mention a lack of noise insulation and air conditioning, aspects that could be improved to better meet basic standards of this class. Additionally, there are occasional mentions of amenities and accommodation quality not aligning with the price paid, especially in terms of luxury and value.
Despite a few criticisms, Cassidys Hotel is frequently described as a good and very good option, particularly for those seeking a reliable and reasonably priced stay in Dublin. The hotel ensures that while it may not offer five-star luxury, it does provide all necessary amenities for a comfortable visit.
Cassidys Hotel is a preferred choice for many business travelers, offering a range of amenities tailored to their needs. Its prime location in a bustling business area makes it convenient for those with corporate engagements. The hotel is equipped with a business center, providing essential services and good facilities that cater to professional requirements. Guests have noted the availability of a single room rate specifically for business travelers and appreciated access to qualified staff for business support.
The hotel features a direct entry from the parking lot to rooms, adding to the convenience for busy professionals. Furthermore, the wifi speeds are commendable, a critical necessity for anyone needing reliable internet for work purposes. Although some reviews mentioned that the conference experience could be improved and there was a bit of chaos during breakfast, overall, guests found the facilities reasonable and adequate for business use. Cassidys Hotel is particularly well-suited for corporate stays, whether for business-related tasks or social visits, making it an ideal spot for professionals on the go.
Cassidys Hotel presents a mixed picture regarding accessibility for guests with disabilities. Some guests have found the hotel's location to be highly convenient with easy access to transport, shops, public areas and main attractions, as well as being close to all amenities and public transportation. The hotel's proximity to bus lines, trams and even a local hospital has been highlighted as beneficial.
Rooms described as assessable and the presence of smoothly accessible areas add to the positive aspects. Guests have also praised the consistently helpful and friendly staff who contribute to a pleasant stay.
However, there are notable concerns. Several reviews mention that the hotel is not easily navigable with accessibility limited in some areas. The occasional breakdown of the elevator forces guests to use stairs, posing a challenge for those with mobility issues, especially elderly guests. Handrails are noted as needed for steps and there are parts of the property where room access has been described as difficult, especially without staff assistance. Furthermore, room placement can sometimes entail a long walk and noise insulation in some rooms was seen as inadequate.
Despite these drawbacks, the hotel's overall accessible areas and its staff's helpful demeanor offer an overall accommodating experience, though improvements in physical accessibility and facilities are evidently necessary to fully meet all guests' needs.
Location Show Map
Location
Visitors particularly appreciate how everything is at their doorstep, making sightseeing, shopping and dining incredibly accessible. Many highlight that the hotel is well-positioned for exploring iconic sites such as Temple Bar, Trinity College and various theaters, all within a short ten to fifteen-minute walk. Despite its central location, the hotel offers a quiet retreat from the bustling city, providing a peaceful night's rest.
The hotel's staff often receive positive mentions for their friendliness and helpfulness, enhancing the overall experience. The accommodation itself is described as clean, comfortable and authentic with modern amenities that ensure a pleasant stay. The combination of spacious rooms, comfortable beds and an inviting atmosphere makes Cassidys Hotel a popular choice for both first-time visitors and returning guests.
Overall, Cassidys Hotel stands out for its unbeatable location, making it a perfect choice for anyone looking to immerse themselves in the heart of Dublin while enjoying the comfort and convenience of a well-regarded establishment.
Breakfast
The buffet-style breakfast is highlighted for being well-organized with a wide selection of both cold and hot food items. The traditional Irish breakfast selections, along with healthier options like cereals and fruit, received praise. The support staff in the breakfast room are often mentioned as being friendly and attentive, further enhancing the dining experience.
However, a few critiques emerged, including lukewarm food and inconsistent quality from day to day. Some guests mentioned occasional delays in service, such as the late arrival of toast and limited availability of freshly replenished items on the buffet. There were also comments about the breakfast area being small and occasionally overwhelmed during busy times.
Despite some minor issues, the majority of guests seem to leave satisfied with the breakfast offerings, noting the hearty and tasty food, good variety and attentive service as key highlights.
Dinner
Dining in the hotel’s restaurant and bar comes highly recommended with numerous mentions of the food being really good or wonderful. The dinner menu is often described as superb with some guests celebrating special occasions such as a 55th wedding anniversary there, indicating a lovely dining atmosphere. Other positive elements include a varied and plentiful menu, good value for money and tasty cocktails in the bar.
Guests appreciate the cozy and comfortable bar environment, often describing it as nice or cute, complemented by friendly and knowledgeable staff who enhance the overall dining experience. Bar food also receives commendations with many noting it was very tasty and reasonably priced, sometimes even described as excellent value for money.
However, there are occasional criticisms. Some guests found the food to be just okay, not fresh or even disappointing. Issues with food quality and service have been noted in a few reviews with some mentioning specific problems like bland dishes, service mishaps and the restaurant being overpriced. Still, these seem to be exceptions amidst largely positive feedback.
Overall, Cassidys Hotel appears to offer a mostly satisfying dining experience with high-quality meals, a welcoming atmosphere and a location convenient for both breakfast and dinner. While there are a few areas for improvement, most guests leave with favorable impressions, making it a solid option for dining in Dublin.
Rooms
Several reviewers noted the spaciousness of their rooms, often mentioning that even family-sized accommodations were ample. The hotel seems to excel with personal touches and a traditional but tasteful room decor. Early check-ins and room upgrades were also positively noted by guests, adding to their overall satisfaction.
However, a few drawbacks were mentioned. Guests frequently commented on the rooms being very warm, sometimes uncomfortably so. Another common critique was the inconsistency in room size and amenities with some describing rooms as small and lacking in certain basic facilities like air conditioning, fridges or proper room service.
Noise levels varied with some rooms being very quiet while others suffered from thin walls or external noise. The decor in certain rooms was also noted as outdated and in need of refurbishment. Additionally, room cleanliness and daily maintenance received mixed reviews with a few guests reporting specific issues like dirt, dust or poor cleaning standards.
In summary, Cassidys Hotel offers largely positive room experiences with comfortable, clean and spacious accommodations. Modern aesthetics and quiet surroundings enhance the stay, though potential visitors should be mindful of occasional heat issues, varying room sizes and the need for updates in some areas.
Beds
Cleanliness
However, some reviewers pointed out occasional issues, such as small or chilly rooms, tight bathrooms and minor maintenance problems like dirty carpets, clogged showers and broken fixtures. Despite these isolated criticisms, the overall sentiment remains positive, highlighting the hotel's commitment to cleanliness, comfort and proper upkeep.
The well-maintained and tidy environment at Cassidys Hotel is often complemented by courteous staff and a good location, ensuring guests feel comfortable and welcomed throughout their stay. Overall, while there are a few areas for improvement, the dedication to cleanliness at Cassidys Hotel stands out as a key feature.
Staff
The bar and restaurant staff also received commendation for their attentiveness and courteous service, contributing to a warm and pleasant atmosphere. Although there were some comments about occasional lapses in attentiveness and the need for additional training at times, these were overshadowed by the overall positive feedback on the staff's attitude and service quality.
In particular, the front desk was frequently praised for its helpfulness with special mentions of friendly and supportive interactions that made check-in processes smooth and hassle-free. The management was often noted for their proactive approach in resolving issues quickly, further enhancing the overall guest experience.
However, it's worth noting that a minority of reviews pointed out inconsistencies in staff friendliness and attentiveness, suggesting areas for improvement. Despite these occasional remarks, the consensus is that the staff at Cassidys Hotel significantly contribute to a pleasant and memorable stay, driven by their warm hospitality and dedicated customer service.
Wi-Fi
However, the experience with Wi-Fi varied considerably. Common issues included weak, unstable and slow connections, particularly in guest rooms. Some visitors encountered intermittent internet and in some cases, reported that the Wi-Fi didn't work at all during their stay or the connection was not optimum. Multiple guests had difficulties during Zoom calls, indicating inconsistency in performance.
Despite efforts by the staff to rectify issues, such as trying to get the Wi-Fi card to work, not all problems were resolved. Some reviews highlighted instances where the internet was unavailable for extended periods, leading to disappointment.
Overall, while there were instances of strong and good-quality Wi-Fi, there seem to be recurring issues with stability and consistency, particularly in guest rooms. Suggestions for improvement in the Wi-Fi service are evident from the feedback.
Gym
Parking
Despite the convenience of having on-site parking, many guests found the parking spaces narrow and the car park itself quite small, which sometimes led to difficulties in maneuvering and finding a spot. Due to the limited number of parking spaces, pre-booking is highly recommended. Some visitors had to rely on nearby public parking garages like Cineworld, which could be more expensive due to multiple exits and entries.
In summary, while Cassidys Hotel provides secure and reasonably priced parking, the limited availability and the need for advance reservation can pose challenges. Guests appreciated the ease of having a safe place to park their cars directly at the hotel but also noted the constraints related to space and access.
EV charging stations
Family
Parents appreciated the personal touch that comes with the family-owned nature of the hotel and the consistent family-friendly atmosphere. Although some guests felt the family rooms could be better, the majority were pleased with the overall comfort, cleanliness and size of the rooms, which are larger than many other European hotels.
Families can benefit from features like free parking and special breakfast deals where children pay half price. The layout of the rooms received positive feedback, being described as fantastic and well-furnished for families. The hotel staff are noted for accommodating families with children, ensuring a pleasant stay for both parents and kids.
Nightlife
The central location ensures you're close to all key entertainment spots with plenty of options for late-night fun. Even though the area can be noisy due to the bustling nightlife, guests staying on higher floors or rooms facing the backyard report quieter experiences. However, the noise from nearby venues, bars and streets is a consideration for those sensitive to sound.
While the nightlife scene is lively and enjoyable, it does bring some noise disturbances, especially during weekends and late nights. Despite this, many find the energetic atmosphere and proximity to nightlife a worthwhile trade-off for a memorable stay in Dublin's heart.
3 Star
However, there are a few areas where the hotel falls short of its three-star classification. Some guests mention a lack of noise insulation and air conditioning, aspects that could be improved to better meet basic standards of this class. Additionally, there are occasional mentions of amenities and accommodation quality not aligning with the price paid, especially in terms of luxury and value.
Despite a few criticisms, Cassidys Hotel is frequently described as a good and very good option, particularly for those seeking a reliable and reasonably priced stay in Dublin. The hotel ensures that while it may not offer five-star luxury, it does provide all necessary amenities for a comfortable visit.
Business
The hotel features a direct entry from the parking lot to rooms, adding to the convenience for busy professionals. Furthermore, the wifi speeds are commendable, a critical necessity for anyone needing reliable internet for work purposes. Although some reviews mentioned that the conference experience could be improved and there was a bit of chaos during breakfast, overall, guests found the facilities reasonable and adequate for business use. Cassidys Hotel is particularly well-suited for corporate stays, whether for business-related tasks or social visits, making it an ideal spot for professionals on the go.
Accessible
Rooms described as assessable and the presence of smoothly accessible areas add to the positive aspects. Guests have also praised the consistently helpful and friendly staff who contribute to a pleasant stay.
However, there are notable concerns. Several reviews mention that the hotel is not easily navigable with accessibility limited in some areas. The occasional breakdown of the elevator forces guests to use stairs, posing a challenge for those with mobility issues, especially elderly guests. Handrails are noted as needed for steps and there are parts of the property where room access has been described as difficult, especially without staff assistance. Furthermore, room placement can sometimes entail a long walk and noise insulation in some rooms was seen as inadequate.
Despite these drawbacks, the hotel's overall accessible areas and its staff's helpful demeanor offer an overall accommodating experience, though improvements in physical accessibility and facilities are evidently necessary to fully meet all guests' needs.
No, Cassidys Hotel doesn't have any pool.
No, a spa isn't available at Cassidys Hotel.
No, Cassidys Hotel doesn't allow dogs.
Yes, parking facilities are available at Cassidys Hotel.
No, Cassidys Hotel doesn't have a gym.
Location Show Map
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