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Summary of reviewsRiu Plaza The Gresham Dublin receives high marks from guests for various aspects of their operations, making it a distinguished choice for visitors to Dublin. The hotel is particularly lauded for its prime location on O'Connell Street, central to key landmarks, vibrant areas like Temple Bar and notable sites such as Trinity College and the National Gallery. This central placement provides convenient access to local attractions, shops and dining options with excellent connectivity to public transport, including direct airport shuttles.
Guests appreciate the clean, comfortable and spacious accommodations, noting well-kept rooms and stylish communal areas. The breakfast experience at the hotel is overwhelmingly positive with a wide variety of fresh offerings catering to diverse dietary preferences. The quality and presentation of breakfast are frequently highlighted, along with efficient and friendly service.
Dining experiences, including meals at Toddy's Brasserie, are generally praised for quality, presentation and portion sizes, although some variability in dinner options and occasional meal quality issues are noted. Despite these few criticisms, many guests find the dining offerings delicious and well-presented in a convivial atmosphere.
The staff at Riu Plaza The Gresham Dublin stands out for their friendliness, efficiency and helpfulness, significantly enhancing the guest experience from check-in to housekeeping and dining. Their professional and courteous demeanor consistently receives accolades from guests.
While the rooms are noted for their cleanliness and modern amenities, some guests have pointed out areas for improvement, such as noise levels, room size consistency and minor maintenance issues. However, the overall sentiment indicates that the rooms offer good value for money, balancing comfort and functionality.
Cleanliness is a strong point with meticulous attention to maintaining both rooms and common areas. The dedication of the cleaning staff is frequently praised, contributing to a comfortable and hygienic environment.
The complimentary WiFi generally works well, providing reliable and easy connectivity for most guests. However, some experience occasional slow or patchy connections, highlighting room for improvement.
The gym facilities receive mixed reviews with many guests appreciating the well-maintained equipment, despite the gym's small size and occasional accessibility issues.
Parking is convenient though somewhat mixed in reviews due to off-site locations and variable distances. However, the hotel provides subsidized rates, making it economical for guests.
Family-friendly amenities at Riu Plaza The Gresham Dublin are well received with spacious and comfortable family rooms and activities for children, making it an ideal choice for families.
In summary, Riu Plaza The Gresham Dublin excels in location, cleanliness, breakfast offerings and staff service, making it a well-regarded choice for travelers seeking a convenient and comfortable stay in Dublin’s vibrant city center. Show more
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Categories
Hotel with Free Wi-Fi
Riu Plaza The Gresham Dublin offers complimentary Wi-Fi, ensuring guests can easily connect. Its central location and reliable internet make it suitable for all travelers.
Business Hotel
The Riu Plaza The Gresham Dublin is one of the best business hotels in Dublin. The hotel provides efficient services tailored for business travelers. It is centrally located near many attractions.
4-Star Hotel
Located on Upper O'Connell Street, this hotel offers a prime location in the city center. It provides comfortable accommodations and is well-regarded for its central location and quality service.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Room Types
Standard King RoomThis room has a king bed , WiFi, flat-screen satellite TV with cable channels, telephone, air conditioning, heating, iron and ironing board, safe and a kettle. The bathroom has a shower and complimentary toiletries.
Standard Twin RoomThis room has two single beds, WiFi, flat-screen satellite TV with cable channels, telephone, air conditioning, heating, iron and ironing board, safe and a kettle. The bathroom has a shower and complimentary toiletries.
Deluxe King RoomThis room has a king bed, WiFi, flat-screen satellite TV with cable channels, telephone, air conditioning, heating, iron and ironing board, safe and a kettle. The bathroom has a shower and complimentary toiletries.
Deluxe Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
Deluxe Standard QueenThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Deluxe Family KingThis air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Deluxe Family TwinThis air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.
Junior SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Riu Plaza The Gresham Dublin is praised for its prime location, making it a standout choice for visitors aiming to explore Dublin with ease. Nestled in the heart of the city on O'Connell Street, the hotel's central position provides convenient access to a myriad of attractions, shops and dining options. Guests repeatedly highlight its proximity to key landmarks and the ease with which they can embark on tours and sightseeing adventures right from the hotel's doorstep.
Additionally, the hotel benefits from excellent connectivity with nearby public transport options such as buses and trams and even direct airport shuttle services stopping right in front of the hotel. This makes it particularly handy for those arriving from afar or planning frequent excursions across the city and beyond.
Visitors appreciate the clean and comfortable accommodations, often mentioning the spacious rooms and the stylish, welcoming communal areas. The friendly and professional staff further enhance the stay, contributing to overall high satisfaction with the service provided.
The superb location of Riu Plaza The Gresham Dublin is frequently cited as ideal not just for general exploration but also for specific events, such as visits to the 3Arena or cultural sites like Trinity College and the National Gallery. Its placement within walking distance to vibrant areas like Temple Bar adds to its allure as a base for experiencing Dublin's lively atmosphere.
In summary, the hotel’s strategic central location paired with excellent facilities and attentive service makes it a top choice for travelers seeking to immerse themselves in the vibrant pulse of Dublin.
Breakfast
At Riu Plaza The Gresham Dublin, the breakfast experience receives overwhelmingly positive feedback from guests. Many laud the extensive variety and quality of the offerings, which cater to diverse dietary preferences including gluten-free and vegan options. The breakfast buffet is frequently described as delicious, fresh and beautifully presented with guests appreciating both the hot and cold selections.
Guests particularly enjoy the wide range of choices available, ensuring there's something for everyone, from traditional cooked breakfasts to continental options. The quality of the food often surpasses expectations with some reviews noting it as the best hotel breakfast they've ever experienced.
The service during breakfast is also highlighted with staff being described as friendly, efficient and helpful. The breakfast room's organization allows guests to enjoy their meal without feeling rushed, even during busy times.
While most reviews are glowing, a few guests mention minor issues such as some food items not being hot enough or running out quickly if not replenished. Nonetheless, the overall impression is that breakfast at this hotel is a delightful and comprehensive experience, providing a great start to the day.
Dinner
Dining at Riu Plaza The Gresham Dublin receives a mix of reviews, though it leans strongly towards positive experiences. Breakfast is consistently praised for its variety and deliciousness. The bar food, especially on Saturday nights and the meals in Toddy's restaurant, are frequently highlighted as excellent, well-presented and delicious. Guests often mention enjoying their evening meals and snacks in the lounge with notable mentions of standout dishes like an amazing monkfish and a popular steak sandwich.
Portion sizes at dinner are generally seen as generous and the service is described as excellent, attentive and convivial, particularly at breakfast and dinner times. The evening meal presentation often garners high marks and diners appreciate the varied and appetizing dinner menu. However, some guests note that dinner options could be limited and a few remarked on specific disappointments with meal temperatures and food quality on occasion.
While many guests find Toddys Brasserie to be superb with delicious and properly presented dishes, there are also comments suggesting that some dishes, such as the steak, could be improved, describing it as too tough. The seafood chowder and some other items occasionally fell short of expectations. Another noted issue was the lack of certain menu items like beef, which some found repetitive over successive days.
Cost seems to be another point of contention with some feeling that the drinks at the bar are overpriced. Holiday-specific meals, like the Christmas dinner, unfortunately did not impress some guests. Additionally, there are remarks about waiting times for food and disappointment over the food not meeting expectations every time.
Overall, while there are areas for improvement, especially in consistency and variety, the general sentiment towards dining at Riu Plaza The Gresham Dublin is positive with many guests enjoying flavorful, well-presented meals in a pleasant setting served by attentive staff.
Rooms
The rooms at Riu Plaza The Gresham Dublin have garnered a mix of positive and critical feedback from guests. Overall, many guests appreciated the cleanliness, comfort and spaciousness of their rooms. The newly renovated rooms particularly stood out for their modern decor and updated facilities, offering a more comfortable and aesthetically pleasing experience. Comfortable beds, well-equipped rooms and functional amenities like modern bathrooms, walk-in showers and room service were frequently highlighted.
However, several areas for improvement were noted. Noise was a common issue with reports of external sounds from boilers, lifts and thin walls disrupting the quiet for some guests. Room size also varied significantly with some guests finding their rooms pleasantly spacious while others found them disappointingly small or lacking in natural light.
Certain rooms were described as tired or outdated with older furniture and fixtures needing upgrades. Issues like malfunctioning showers, hard-to-close doors and temperature control problems were also mentioned occasionally. The lack of carpets and the functional but unsightly nature of some flooring materials were other points of contention.
There were also some logistical challenges, such as long walks to access certain rooms, issues with the elevator system and the difficulty of finding rooms. Despite these drawbacks, many guests found the rooms to be a good value for money, especially when considering the comfortable beds, cleanliness and convenient location of the hotel.
The overall sentiment suggests that while the rooms at Riu Plaza The Gresham Dublin have many positive attributes, attention to certain details and further updates could enhance the guest experience significantly.
Beds
The beds at Riu Plaza The Gresham Dublin receive mostly positive feedback from guests, often described as very comfortable, cozy and spacious. Many reviews highlight the high quality of the main beds and the comfort of both the mattresses and pillows. Guests frequently mention getting a good night's sleep thanks to the super comfy and supportive bedding. Even in larger rooms, the beds are noted for maintaining their comfort. Despite some isolated comments about beds being hard, too small or having issues with pull-out sofa beds, the general consensus is that the beds contribute significantly to a restful stay. Sheets and bedding are mostly praised for their cleanliness and coziness, though there are occasional remarks about bed firmness or small size. Overall, the comfortable and supportive beds at this hotel seem to be a standout feature for many visitors.
Cleanliness
The Riu Plaza The Gresham Dublin has garnered consistent praise for its high standards of cleanliness. Numerous guests have highlighted the spotless condition of the hotel, mentioning that both rooms and common areas are maintained to an impressively clean standard. The meticulous attention to cleaning extends to every corner with rooms described as immaculate and public spaces well-kept.
Many guests have noted that their rooms were not only clean but also comfortable and welcoming, enhancing their overall stay experience. The hotel's bedrooms and bathrooms were specifically commended for their cleanliness with several reviews mentioning the excellent condition of the amenities provided. Some minor issues were reported, such as the occasional oversight in room cleaning or specific complaints about hallway conditions during renovation periods. However, these incidents did not overshadow the overwhelmingly positive feedback regarding the hotel's cleanliness.
The dedication of the cleaning staff received special mention with guests appreciating their hard work and efficiency. The entire property, from corridors to floors, was described as spick and span, reflecting the hotel's commitment to a hygienic environment. The blend of a clean, comfortable stay with modern décor and friendly service makes Riu Plaza The Gresham Dublin a well-regarded choice for travelers seeking reliability in cleanliness standards.
Staff
At Riu Plaza The Gresham Dublin, the standout feature is undoubtedly the staff. Numerous reviews praise the hotel staff for their friendliness, politeness and helpfulness. Guests frequently describe the team as lovely, attentive, warm and welcoming. The consistent service provided by the staff, from the front desk to housekeeping, has significantly enhanced the guest experience.
Check-in and check-out processes are frequently noted as quick and efficient, reinforcing the professional and courteous nature of the personnel. The reception staff are mentioned as being particularly accommodating, often going above and beyond to ensure guest satisfaction. The restaurant and bar staff are similarly lauded for their attentiveness and friendly demeanor, contributing to an overall pleasant dining experience.
Even when faced with challenges, the staff handle situations promptly and with utmost care, ensuring that guests' needs are met efficiently. The impressive level of hospitality extends across all areas of the hotel with exceptional attention to detail. This creates a welcoming atmosphere that makes guests feel valued and well-cared for throughout their stay.
Overall, the staff at Riu Plaza The Gresham Dublin is a significant asset to the hotel, offering a blend of warm Irish hospitality and professional service that leaves a lasting impression on visitors.
Wi-Fi
At the Riu Plaza The Gresham Dublin, guests generally found the WiFi experience to be satisfactory with many reporting that the WiFi worked well, was reliable and easy to connect to. The complimentary WiFi was a noted convenience and several reviews highlighted that they had no issues with WiFi during their stay. Positive feedback frequently mentioned terms like great WiFi, free quick WiFi and reliable connection, which contributed to a seamless online experience for most guests.
However, there were some mixed reviews concerning the WiFi quality. A few guests described the connection as slow, patchy or poor with instances of dropping frequently. Several comments also pointed out limited electric sockets for charging devices and the absence of USB sockets, which could inconvenience guests with multiple gadgets.
In summary, while most guests enjoyed a hassle-free WiFi experience at this hotel, there were sporadic reports of connectivity issues and functional limitations that might impact those dependent on consistent and high-speed internet access.
Gym
Travelers who have stayed at the Riu Plaza The Gresham Dublin have varying opinions on the hotel's gym facilities. Many praised the gym for being well-equipped and excellent, making it convenient for workouts and offering a nice workout area. Guests found the gym to be well-maintained and providing most of the equipment one would need. However, some reviews noted that the gym is small with minimal facilities and difficult to find. There were also several mentions of the gym being closed or under construction, which prevented access for some visitors. Despite these setbacks, no significant gym-related issues were reported during times it was accessible.
Parking
Parking at Riu Plaza The Gresham Dublin is a mixed experience for guests. While the hotel does not offer on-site parking, there is nearby parking available, often just a block or two away. Guests appreciate the subsidized rates provided by the hotel, making it more economical than standard rates with some mentioning rates around €23 to €25 per day. Despite this, some feel the parking costs are still high and noted challenges in locating the car park due to unclear signage. Additionally, the proximity of parking options varies with some guests finding the distances inconvenient. On the positive side, guests benefit from secure and handy parking solutions with validation options for discounted prices. The presence of a taxi rank outside the hotel also offers a convenient alternative for those not driving.
Family
Riu Plaza The Gresham Dublin stands out as a family-friendly hotel, offering a variety of amenities tailored for those traveling with children. Guests consistently praise the hotel for being great for families, highlighting the availability of activities for kids and ample family rooms. Several reviews emphasize the spaciousness and comfort of the family rooms, making them ideal for families of various sizes, including those with babies.
Many found the family rooms to be large, comfortable and well-suited for family stays with some rooms including pull-out beds to accommodate extra family members. Rooms were often described as big, comfy and child-friendly, ensuring that everyone, from toddlers to adults, felt secure and comfortable.
Despite one instance where a family room was deemed small, the vast majority of reviews noted that rooms were spacious and well-suited for family gatherings. A particular highlight for kids was the pancake station, which added a delightful touch to their stay.
However, some did point out that navigating the hotel, especially the C section, could be confusing and a few families felt less safe without the presence of both parents. There was also a mention of a family room overlooking a concrete wall, which might not be ideal for all guests.
Overall, Riu Plaza The Gresham Dublin is celebrated for its family-friendly environment, spacious accommodations and activities that cater well to children, making it a solid choice for family vacations.
Nightlife
Riu Plaza The Gresham Dublin is ideally situated for those looking to immerse themselves in the vibrant nightlife that the city has to offer. Its convenient location provides easy access to numerous bars, clubs and restaurants, making it a perfect base for night owls. Guests can easily walk to popular nightspots with a cinema next door and a nightclub just across the road, which livens up the atmosphere until the early hours.
The hotel's sumptuous feel adds an iconic touch to the overall experience, making it not just a place to stay but a destination in itself. Despite some noise from neighboring nightclubs and lively corridors, many guests appreciate the great nightlife surrounding the area. Temple Bar and other central hotspots are within reach, although the bustling nightlife can sometimes mean a bit of noise, especially on weekends.
Overall, Riu Plaza The Gresham Dublin offers an excellent location for nightlife enthusiasts with convenient access to an array of entertainment options, ensuring an exciting and lively stay.
4 Star
Riu Plaza The Gresham Dublin offers a solid four-star experience with many guests appreciating its central location and beautiful decor. The atmosphere is frequently highlighted as pleasant and the service receives high praise, particularly for its friendly and fantastic staff. Guests often describe the facilities as excellent for a four-star hotel and the breakfast served is a popular favorite.
However, there are mixed opinions regarding whether the hotel's offerings meet the four-star standard. Some guests feel let down by the lack of basic amenities such as bottled water and plug sockets near the beds for phone charging. There are also comments about the hotel being outdated compared to other four-star accommodations.
While some guests find the price not reflective of the luxury level they expected, others believe that the hotel maintains a good reputation with its clean rooms and quality dining options. Overall, Riu Plaza The Gresham Dublin delivers a commendable four-star service, though there are notes on areas where the hotel could enhance the guest experience.
Business
Riu Plaza The Gresham Dublin is a well-regarded choice for business travelers, offering a range of convenient amenities and services tailored to professional needs. The hotel features business facilities, including conference rooms and a business center, making it an excellent selection for meetings and work-related activities. Guests appreciate the ample space in the business areas and find the meeting rooms to be top-notch.
The hotel's location is particularly advantageous for those with morning meetings nearby, adding to its appeal for business trips. Adding to the convenience, the hotel management ensures a well-organized experience, from check-in to check-out. Moreover, the hotel offers excellent business rates, providing good value for money.
Overall, Riu Plaza The Gresham Dublin is recognized as a great business hotel, distinguished for its business-friendly environment and facilities, making it a preferred option for professionals on the go.
No, Riu Plaza The Gresham Dublin doesn't have any pool.
No, a spa isn't available at Riu Plaza The Gresham Dublin.
No, Riu Plaza The Gresham Dublin doesn't allow dogs.
Yes, parking facilities are available at Riu Plaza The Gresham Dublin.
No, Riu Plaza The Gresham Dublin doesn't have a gym.